6 results for Customer Service Representative in Brisbane, Queensland

Customer Support Advisor

Murarrie, Queensland
remote
Permanent placement
65000 - 75000 AUD / Yearly
Your Opportunity:Due to an internal promotion and continued growth, you'll join a team of approximately 20 that have created a collaborative team culture where everyone works well together under the direction of an experienced Team Leader who is down-to-earth and leads from the front.You'll get two days WFH once settled into your new role giving you outstanding work/life balance along with 25 days annual leave.You'll join a business that is known for their strong culture, experienced leadership, and a business that has a growing global presence. It's also a business that promotes from within so it could be that your next career move is still with them.This is NOT a cold-calling sales position. Key Responsibilities: You'll be responsible for guiding suppliers and customers through their onboarding, registration and renewal process, combining phone-based customer service with administration and data validation.<ul><li>Conduct outbound calls from suppliers and customers to assist with registrations, renewals and onboarding.</li><li>Manage approximately 40 customer calls per day, while effectively prioritising administration and validation responsibilities.</li><li>Build strong relationships with customers and provide clear guidance throughout the process.</li><li>Maintain accurate customer information and activity within the CRM system.</li><li>Act as a first point of contact for customer enquiries, including basic IT and procedural support.</li><li>Validate online questionnaires with a high level of accuracy and attention to detail.</li><li>Process and provide information regarding subscription fees and payments.</li><li>Communicate status updates and assist customers with documentation and outstanding requirements.</li><li>Support continuous improvement initiatives and actively contribute to team meetings.</li><li>Consistently work towards individual KPIs and customer service targets.</li></ul>About You: We're looking for someone who genuinely enjoys speaking with customers, has strong attention to detail and is comfortable working within a target-driven environment.You will ideally have:<ul><li>Previous 2+ years' experience within customer service, customer support, client services or a similar phone-based position.</li><li>Confidence making outbound customer calls and communicating via phone and email.</li><li>Previous experience working towards KPIs, targets or service-level expectations.</li><li>Excellent communication skills and a confident, professional telephone manner.</li><li>Strong attention to detail, particularly when reviewing customer information and documentation.</li><li>The ability to effectively prioritise your workload and move between customer calls and administrative tasks.</li><li>Previous CRM experience would be advantageous.</li></ul>Apply TodaySubmit your CV directly via email to Maria Saavedra on [email protected] or by pressing the Apply button.Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bWFyaWEuc2FhdmVkcmEuMzEyMTcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-08-18T00:36:21Z

Payroll Officer

Morningside, Queensland
remote
Contract/Temporary
40.00 - 52.00 AUD / Hourly
Your Opportunity:You will be joining a well-established organisation on an initial three-month contract, with the potential for the opportunity to extend or become permanent.You'll be part of an experienced and collaborative Finance team, working in a fully onsite environment with flexible start and finish times and free onsite parking.In this role, you will take ownership of the end-to-end fortnightly payroll for approximately 230 employees, ensuring payroll is processed accurately and on time. You will also be responsible for payroll compliance, reconciliations, employee enquiries, commissions and month-end payroll activities.Due to the immediate requirement, we are ideally looking for someone who is immediately available or able to commence within 1-2 weeks.Key Responsibilities:<ul><li>Manage the accurate and timely processing of the end-to-end fortnightly payroll.</li><li>Process new starters, terminations, employee variations, leave and payroll adjustments.</li><li>Manage superannuation, salary sacrifice, employee contributions and deductions.</li><li>Apply relevant Payroll and Award legislation and taxation requirements.</li><li>Calculate, report and process PAYG Withholding and Payroll Tax obligations.</li><li>Prepare payroll and commission-related month-end journals and adjustments.</li><li>Complete payroll reconciliations and investigate discrepancies.</li><li>Respond to employee payroll enquiries accurately and in a timely manner.</li><li>Maintain accurate employee files, payroll records and supporting documentation.</li><li>Support annual payroll requirements, including QLeave, Payroll Tax Annual Returns, Taxable Payments Reporting, PAYG reconciliations and year-end audit support.</li></ul>About You:We're looking for an experienced Payroll Officer who can confidently manage an end-to-end payroll function, work to strict deadlines and maintain a high level of accuracy and compliance.You will ideally have:<ul><li>Minimum 2-3 years of end-to-end payroll experience.</li><li>Strong understanding of Payroll and Award legislation.</li><li>Experience managing superannuation, salary sacrifice and employee contributions.</li><li>Sound knowledge of PAYG, Payroll Tax and payroll compliance requirements.</li><li>Previous experience within a multi-entity environment would be highly regarded.</li><li>Strong payroll reconciliation skills and financial acumen.</li><li>Excellent attention to detail and organisational skills.</li><li>Intermediate Excel skills.</li></ul>What's in it for you?This is a great opportunity for an experienced Payroll Officer looking for their next contract and the chance to take ownership of a broad payroll function within a supportive Finance team.Benefits.<ul><li>Flexible start and finish times.</li><li>Free onsite parking.</li><li>Initial 3-month contract. Potential for extension or a permanent opportunity, although not guaranteed.</li></ul>If you're an experienced Payroll Officer who is immediately available or able to commence within the next 1-2 weeks, we would love to hear from you.Apply TodaySubmit your CV directly via email to Maria Saavedra on [email protected] or by pressing the Apply button.Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/bWFyaWEuc2FhdmVkcmEuNDE4MTkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-08-31T22:20:43Z

Applications Support Officer

East Brisbane, Queensland
remote
Permanent placement
80000 - 85000 AUD / Yearly
Robert Half has partnered with a Brisbane high school to recruit an Applications Support Officer to join their growing technology team. This is an exciting opportunity for a Level 2 School Technician looking to take the next step in their career, or an experienced Applications Support professional.As the Applications Support Officer, you'll play a key role in supporting and maintaining the school's enterprise applications, ensuring they remain reliable, secure and high performing. Your work will directly support the systems that underpin teaching, learning and school administration, making this a role where your technical expertise have a meaningful impact every day.Key Responsibilities:<ul><li>Maintain and support enterprise applications, including; student management system, learning management system, finance and faculty platforms.</li><li>Collaborate with other departments to understand application needs and deliver solutions.</li><li>Evaluate and advise on the adoption of new applications, platforms, and online services.</li><li>Deliver and support data integration between systems using APIs and ETL tools.</li><li>Monitor application performance, troubleshoot issues and implement corrective actions.</li></ul>Key Requirements:<ul><li>Tertiary qualifications in Information Technology, Computer Science, or a related field.</li><li>Demonstrated experience in application support.</li><li>Ability to seamlessly transition between project work, operational support activities, and immediate customer assistance, including walk-in requests and phone-based support.</li><li>Ability to obtain a Blue Card.</li></ul>Key Benefits:<ul><li>Be part of a growing organisation where collaboration, innovation and professional development are genuinely encouraged.</li><li>Enjoy stability and a strong team culture within an established environment where people stay, grow and support one another.</li><li>Make the role your own with the opportunity to develop your skills, take ownership and learn from a talented and experienced team.</li></ul>Apply Today!To apply, please submit your CV via the 'Apply' button. If you'd like to discuss the opportunity in confidence, please contact Sophia Jones at [email protected].By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/c29waGlhLmpvbmVzLjU5NzIzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-09-02T22:33:57Z

Payroll Team Leader

Ipswich City, Queensland
remote
Permanent placement
120000 - 130000 AUD / Yearly
Your Opportunity:This will suit you if you're a payroll professional with an interest in systems and making improvements as well managing a team and leading a function to its full potential, all with the full support of an experienced Payroll Manager.What makes this more than just a BAU payroll position is that you'll play a part in a major transformation across the group that involves increasing automation and streamlining processes in SAP. You're also still close enough to the detail to deal with complex payroll issues and act as the escalation point, so it's a good combination of technical payroll, leadership and continuous improvement.You'll join a large, complex business that will be an incredible name on your CV and will take your payroll career to the next level. It's an environment in which you will be constantly learning rather than just doing the same straightforward processing every fortnight.You'll manage a team of 8 and have complete oversight of the end-to-end processing of weekly and fortnightly payroll for a workforce of over 14000 employees. This is site based with flexible start / finish and parking available.Your Role:Your responsibilities will include:<ul><li>Lead and support a team payroll officer to deliver accurate and timely payroll services</li><li>Coordinate team workloads to ensure all payroll deadlines are met</li><li>End to end payroll process for over 14,000 employees and labour-hire workers</li><li>Review and approve complex payroll calculations, including overpayments</li><li>Ensure employee payroll records and documentation remain accurate</li><li>Resolve escalated payroll enquiries, discrepancies and complex issues</li><li>Introduce process improvements that strengthen efficiency, compliance and service delivery</li><li>Assist with payroll system upgrades, testing and implementation</li><li>Keep payroll procedures and process documents up to date</li><li>Support team recruitment, onboarding, training and performance development</li><li>Build a team culture centred on accountability, improvement and excellent customer service</li></ul>You are:<ul><li>Previous experience managing end-to-end payroll in a senior payroll capacity</li><li>SAP experience is highly desirable</li><li>Strong knowledge of payroll legislation, compliance and reporting obligations</li><li>Experience interpreting Awards, EBAs or complex employment agreements</li><li>Excellent communication skills and the confidence to work with stakeholders at all levels</li><li>A hands-on approach and willingness to roll up your sleeves when required</li><li>High attention to detail and the ability to manage competing priorities</li><li>ERP experience</li></ul>Submit your CV directly via email to Esther Rambe on [email protected] or by pressing the Apply button.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/ZXN0aGVyLnJhbWJlLjAwNjE5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-08-14T01:56:33Z

Finance Officer

Coopers Plains, Queensland
remote
Permanent placement
80000 - 90000 AUD / Yearly
Your OpportunityAn opportunity has arisen for a hands-on Finance Officer to join a friendly and collaborative finance team based in Coopers Plains.This is a broad role where no two days will look exactly the same. You'll be involved across accounts payable, banking, reconciliations, payroll support, month-end and accounts receivable, while working closely with people across the wider business.Communication is absolutely critical in this role. We're looking for someone who is confident picking up the phone, comfortable dealing with different stakeholders and genuinely enjoys working as part of a team.You'll suit this opportunity if you thrive in a fast-paced environment, can comfortably juggle multiple priorities and are the type of person who is happy to jump in and help wherever needed.What You'll DoWorking closely with the Financial Controller and wider finance team, your responsibilities will include:<ul><li>Process supplier and expense invoices and maintain accurate accounts payable records.</li><li>Complete bank, credit card and daily banking reconciliations.</li><li>Manage employee reimbursements and assist with credit card administration.</li><li>Support month-end processes, including general ledger reconciliations and reporting.</li><li>Assist with fortnightly payroll, including employee onboarding, offboarding and payroll queries.</li><li>Provide support across accounts receivable and credit control when required, including making collection calls and following up outstanding accounts.</li><li>Liaise regularly with branch teams, suppliers and internal stakeholders to resolve queries and discrepancies.</li><li>Maintain accurate financial records and supporting schedules.</li><li>Assist the wider finance team with ad hoc requirements and business initiatives.</li><li>Identify opportunities to improve processes and make the finance function more efficient.</li></ul>Who You AreWe're looking for someone with previous experience in a Finance Officer, Accounts Officer, Accounts Assistant, Bookkeeper or similar hands-on finance role.Just as importantly, you will bring:<ul><li>Excellent communication skills. This is non-negotiable.</li><li>Confidence communicating over the phone and building relationships with people across different areas of a business.</li><li>A genuine team-first mentality and willingness to support colleagues outside of your immediate responsibilities.</li><li>The ability to multitask, prioritise and remain accurate while working in a busy, fast-moving environment.</li><li>Strong accounts payable and reconciliation experience.</li><li>Exposure to accounts receivable, credit control and/or payroll would be highly regarded.</li><li>Strong attention to detail and the ability to identify and resolve discrepancies.</li><li>A proactive approach. You're comfortable taking ownership rather than waiting to be told what needs to happen.</li><li>A positive, flexible attitude and willingness to get involved wherever the team needs support.</li><li>Previous experience within a distribution, wholesale, manufacturing, construction or similarly operational environment would be advantageous.</li></ul>Apply TodaySubmit your CV directly to Dan Laker at Robert Half by emailing [email protected], or simply click Apply. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/ZGFuLmxha2VyLjg3MDk5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-08-25T05:30:39Z

Accounts Payable Officer

Rocklea, Queensland
remote
Contract/Temporary
40 - 45 AUD / Hourly
Your Opportunity:You will be joining a well-established organisation operating within the manufacturing and services sector on an initial four-month contract, working within a small, collaborative and experienced Finance team. The role offers flexibility around start and finish times, free onsite parking and, following the initial training period, the opportunity to work from home one day per week.This is a hands-on Accounts Payable opportunity where you will be responsible for processing supplier invoices, managing supplier queries and completing bank and credit card reconciliations. You'll work closely with the broader Finance team in a relaxed and supportive environment, while taking ownership of your day-to-day AP responsibilities.Key Responsibilities:<ul><li>Review and process approximately 150 supplier invoices per week, with a large proportion of invoices automated through the system.</li><li>Review supplier invoices for accuracy and ensure they are correctly processed.</li><li>Manage supplier queries and follow up on outstanding issues.</li><li>Complete bank reconciliations accurately and within required timeframes.</li><li>Complete credit card reconciliations for approximately 25 company credit cards.</li><li>Maintain accurate Accounts Payable records and supporting documentation.</li><li>Work closely with internal stakeholders and the wider Finance team to resolve AP-related queries.</li><li>Investigate discrepancies and resolve issues as required.</li></ul>About YouWe are looking for an experienced Accounts Payable professional who is hands-on, reliable and confident managing their own workload, while enjoying being part of a collaborative and down-to-earth Finance team.You will ideally have:<ul><li>Approximately 4+ years of Accounts Payable experience.</li><li>Previous experience completing bank and credit card reconciliations.</li><li>Some Accounts Receivable exposure or a good understanding of the AR function would be highly regarded.</li><li>Strong attention to detail and a high level of accuracy.</li><li>Good communication skills and confidence in managing supplier queries.</li><li>The ability to work independently while contributing to a small Finance team.</li><li>Multi-entity or multi-site experience would be advantageous.</li></ul>Apply TodaySubmit your CV directly via email to Maria Saavedra on [email protected] or by pressing the Apply button.Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/bWFyaWEuc2FhdmVkcmEuOTE4NjAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-09-01T02:25:50Z