5 results for Customer Service Officer in Brisbane, Queensland

Helpdesk and Audio-Visual Support

Camp Hill, Queensland
remote
Permanent placement
75000 - 80000 AUD / Yearly
Robert Half has partnered exclusively with a client in the education sector to recruit a Level 2 IT Support Officer with strong Audio Visual (AV) support experience. You'll be supported, given exposure across the environment, and trusted to take ownership as you grow.Key Responsibilities:<ul><li>Support the ICT and AV operational environments across on-prem, hybrid and cloud services, including; messaging and collaboration, business systems, AV technologies, file/print and multi-function devices, VOIP/telephony, wireless and network services.</li><li>Provide hands-on support for core platforms, such as windows 10/11 domains, M365 suite, Intune, Active Directory, web browsers and ticketing systems.</li><li>Provide support for audio visual systems and products, including; Crestron, Q-SYS, Kramer, along with other well-known AV equipment brands.</li><li>Provide device lifecycle support to end users.</li><li>Support events during business hours, with occasional after-hours support as required.</li></ul>Key Requirements:<ul><li>A valid QLD Paid Employee Blue Card (Working with Children Check).</li><li>A minimum of 3 years' experience working in a technical or AV environment.</li><li>Proven experience in IT and AV systems, problem solving, organisational skills, time management, communication and relationship building.</li><li>Strong communications and collaboration skills.</li><li>Strong problem-solving and troubleshooting skills.</li></ul>Key Benefits:<ul><li>Stable environment with a strong team culture and high tenure.</li><li>Career growth opportunities within an expanding organization.</li><li>Collaborative culture where you can be involved in decision making.</li></ul>Apply Today:To apply, please submit your CV via the 'Apply' button. If you'd like to discuss the opportunity in confidence, please contact Sophia Jones at [email protected].By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/c29waGlhLmpvbmVzLjgyMDc2LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-07-13T23:40:11Z

Junior Azure Engineer

Spring Hill, Queensland
remote
Permanent placement
65000 - 75000 AUD / Yearly
Junior Azure Engineer - up to $75,000 + superRobert Half is partnered exclusively with a leading service provider, renowned as Brisbane's Azure specialists. Due to continual growth, they are looking at expanding their Azure Engineering team, onboarding a skilled support tech who is looking to elevate their career.This organisation specializes in every aspect of Azure, from planning client migrations to delivering and managing their cloud environments. They are known for their exceptional, end-to-end service, and have a proven track record of upskilling and developing their staff. Fast tracking them to becoming fully certified, market-leading Cloud Engineers.Key Responsibilities:<ul><li>Resolve Level 1-2 tickets across clientele, escalating issues to colleagues when required.</li><li>Deliver on projects within the Azure tech stack.</li><li>Be responsible for ensuring service obligations to managed clients are met.</li><li>Troubleshoot issues, identifying root causes of underlying problems and addressing.</li><li>Actively engage in client meetings, educating clients and advocating for the use of Azure.</li><li>Provide clear and concise communication to clients, managing expectations.</li></ul>Key Requirements:<ul><li>Minimum 1 years' experience within a Service Desk/IT Support environment, ideally within an MSP.</li><li>Commercial experience with AD, Office 365.</li><li>Excellent communication skills, both internally and externally.</li><li>A passion for IT that extends outside of work and the ability to demonstrate that.</li></ul>Key Benefits<ul><li>Paid Microsoft certifications, you will be put through the AZ104 & AZ700 certifications in your first 6-months.</li><li>Formal sit-down, progression & development plans.</li><li>100% Microsoft-focused and cloud-native environment.</li><li>Extremely skilled IT Technicians, some of the best Brisbane has to offer.</li><li>A work culture that retains staff. Case studies of internal promotion and live feedback from your future colleagues testifying to the work environment.</li></ul>If you are seeking a highly technical environment where individuals don't take themselves too seriously, management believe in knowledge sharing, and where you can rapidly upskill and advance, this role would be ideal for you!Apply TodaySubmit your CV directly via email to Mignon Witten on [email protected] or by pressing the Apply button.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/ZWxpLmVsa2luZ3Rvbi4zNTE1OC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-07-06T00:17:17Z

Credit Control Lead

Brisbane CBD, Queensland
remote
Contract/Temporary
90000 - 115000 AUD / Yearly
Your OpportunityYou will be joining a thriving, growing business on a 6-month contract with likely extension. You will have genuine flexibility with start and finish times, along with hybrid working, to support an excellent work-life balance.You will bring strong knowledge and understanding of the credit control process, taking ownership of the credit function and leading the implementation of a new credit control system across the business.Working closely with senior leadership and stakeholders across the organisation, you will play a key role in implementing a best-practice credit management framework.Your goal will be to drive positive change by improving processes, building strong relationships, and maintaining a commercial approach to credit management.Key Responsibilities<ul><li>Lead the rollout and implementation of a new credit control system across the business.</li><li>Work closely with senior leadership to develop and implement a company-wide credit management framework.</li><li>Document, implement and maintain credit control policies and procedures.</li><li>Establish automated workflows and approval processes.</li><li>Review and enhance existing credit control processes to improve cash flow and debtor performance.</li><li>Develop credit policies, payment terms and risk assessment procedures.</li><li>Monitor debtor performance, aged receivables and collection activities, providing regular reports to senior management.</li><li>Train and support staff on new credit control procedures and system functionality.</li><li>Build strong relationships with customers while managing overdue accounts professionally and commercially.</li><li>Ensure compliance with internal policies and relevant legislative requirements.</li></ul>About You:<ul><li>Demonstrated experience in credit control, with a minimum of four years'experience in a similar role.</li><li>Experience implementing or improving credit control systems and processes.</li><li>Excellent stakeholder management skills, with the ability to influence at all levels of the business.</li><li>Outstanding communication and relationship-building skills.</li><li>A continuous improvement mindset with a passion for driving operational efficiency.</li></ul>Apply TodaySubmit your CV directly via email to Maria Saavedra at [email protected], or by pressing the Apply button.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/d2FkZS5yYW5kbGUuMjgyMDYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-07-15T00:44:24Z

Finance Business Partner

Slacks Creek, Queensland
remote
Permanent placement
135000 - 145000 AUD / Yearly
Your Opportunity:This is a newly created position designed to help shape the future of a highly acquisitive business. This isn't backfilling someone who left. The business has deliberately invested in creating this position because they see commercial finance capability as essential to future growth.Reporting directly to an experienced Chief Commercial Officer, you'll have exposure to senior decision-making and someone who genuinely views this role as business critical. She is excellent in person and is someone that you'll genuinely enjoy working alongside.The expectation isn't that you sit in Finance and wait for questions, but rather one where you become the person people seek out before making important commercial decisions.What You'll Do:You'll partner directly with multiple Managers and the Operations leadership team, helping them understand what is really driving performance, where opportunities exist, and what needs to happen to protect and grow profitability.You'll challenge assumptions, support pricing strategies, identify margin opportunities, build meaningful reporting, and help leaders understand every line of their P&L.<ul><li>Partner, coach and influence Managers to improve financial understanding and commercial decision-making.</li><li>Develop meaningful management reporting and dashboards that focus on actions, not simply numbers.</li><li>Support pricing decisions through robust analysis and service profitability reviews.</li><li>Lead budgeting, forecasting and planning activities across the business.</li><li>Identify risks early and implement profit protection initiatives before issues escalate.</li><li>Build financial models and provide insight to support growth, investment and operational decisions.</li><li>Contribute to month-end processes alongside the broader finance team to ensure strong financial discipline and controls.</li></ul>About You:You will be a genuine Finance Business Partner who has operated in this position previously with an ability to create strong relationships across every level of a business.<ul><li>5+ years of accounting or finance experience.</li><li>CA / CPA qualified (or close to completion)</li><li>Previous business partnering experience (essential)</li><li>Strong management reporting, forecasting and budgeting capability.</li><li>Advanced Excel skills and a genuine curiosity for understanding how businesses make money.</li><li>The confidence to challenge constructively while building trusted relationships.</li><li>A proactive, ambitious mindset and the drive to build something rather than simply inherit it.</li></ul>Interview Process:First stage will be in our office on Wednesday 8th July with second stage at client office within 4 working days.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/c3Rld2FydC5zZWx3b29kLjU3OTQyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-06-30T01:14:59Z

Finance Manager

Brisbane CBD, Queensland
remote
Permanent placement
145000 - 155000 AUD / Yearly
Your Opportunity: This is a hands-on opportunity where you'll take ownership of the finance function, partner closely with senior leaders and play a genuine role in helping shape the future direction of a highly respected Queensland organisation.Working within a small team, this is a role where your voice will be heard. You'll have the autonomy to influence processes, improve systems, strengthen reporting and provide commercial insight that supports decision making across the business.If you enjoy rolling up your sleeves, improving the way things are done and building strong relationships with stakeholders, this role offers the opportunity to make a visible impact.You will have 1-day WFH and flexible start / finish.What You'll Do:Reporting to the GM Finance, you'll lead the day-to-day finance function while overseeing a Finance Officer and supporting stakeholders across the organisation.Key responsibilities include:<ul><li>Owning the month-end close process and ensuring accurate, timely reporting</li><li>Preparing management reports, financial analysis and performance insights</li><li>Leading budgeting, forecasting and cash flow management activities</li><li>Completing balance sheet reconciliations and maintaining strong financial controls</li><li>Managing BAS, FBT, payroll-related compliance and regulatory reporting requirements</li><li>Supporting year-end reporting and audit processes</li><li>Partnering with leaders across the organisation to provide financial guidance and decision support</li><li>Payroll management</li><li>Developing business cases, financial modelling and cost-benefit analysis</li><li>Identifying opportunities to improve systems, processes and reporting capability</li><li>Supporting the ongoing development of finance systems, automation and reporting tools</li></ul>About You:You'll be joining a small business that makes a big impact. You will understand how a small business operates but we're keen for you to have experience of how a larger business performs so that you can help the organisation improve processes and take them to the next level of their evolution.<ul><li>CA or CPA qualified</li><li>Strong management accounting, reporting and finance business partnering capability</li><li>A hands-on approach and willingness to operate across both strategic and operational finance activities</li><li>Strong stakeholder engagement and communication skills</li><li>A natural curiosity around systems, automation and process improvement</li><li>Experience with large ERP systems</li><li>Exposure to Power BI (advantageous)</li><li>The ability to work autonomously, identify opportunities and drive outcomes</li></ul>Interview process: First stage will be held in our office on Wednesday 1st July with second stage to follow shortly after.Apply TodaySubmit your CV directly via email to Stewart Selwood on [email protected] or by pressing the Apply button.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/c3Rld2FydC5zZWx3b29kLjEwNzQ1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-06-23T00:03:00Z