3 results for Customer Service Officer in Brisbane, Queensland

IT Support Officer | 5 days Onsite

Brisbane CBD, Queensland
remote
Permanent placement
70000 - 80000 AUD / Yearly
Robert Half has exclusively partnered with a well-established Australian not-for-profit organisation to recruit an IT Support Officer.Our client is a purpose-driven community organisation with a collaborative, close-knit team and a strong reputation for investing in its people. They are committed to professional development, offering genuine opportunities for career progression and internal promotion.We're looking for someone who enjoys solving technical problems, is passionate about delivering outstanding customer service, and is eager to develop their technical skills while building a long-term career in IT.This is an opportunity to combine your technical expertise with meaningful work that makes a real difference. You'll join a supportive team that values collaboration, continuous learning, and helping people - both your colleagues and the wider community.Key Responsibilities:<ul><li>Deliver level 1 IT Support across multiple businesses, ensuring high-quality technical assistance.</li><li>Manage service desk operations, prioritizing, resolving and escalating support tickets.</li><li>Coordinate incident escalation procedures, providing timely support for complex technical issues.</li><li>Administer hardware, software and business applications to maintain system availability and operational performance.</li><li>Assist clients with accessing and utilizing their services, enhancing the overall end user experience.</li></ul>Key Requirements:<ul><li>2-5 years of technical support experience with the Microsoft technology stack (e.g., Windows, Microsoft 365, Active Directory, Azure, Intune, Exchange).</li><li>Strong enthusiasm for technology and a demonstrated commitment to learning and developing an IT career.</li><li>The ability to work independently while also contributing effectively within a collaborative team environment.</li><li>A current Blue Card and Yellow Card (or the ability to obtain them).</li></ul>Key Benefits:<ul><li>Make a genuine impact by using your technical skills to support a purpose-driven organisation that creates lasting social outcomes.</li><li>Be mentored by experienced and approachable leaders who are invested in your professional development and long-term career growth.</li><li>Join a collaborative and supportive team where your ideas are valued, achievements are recognised, and career progression is encouraged.</li><li>Expand your technical expertise by working across the Microsoft technology stack and a range of bespoke business applications.</li></ul>Apply Today:To apply, please submit your CV via the 'Apply' button. If you'd like to discuss the opportunity in confidence, please contact Sophia Jones at [email protected].By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/c29waGlhLmpvbmVzLjc5NDUxLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-07-28T05:47:38Z

Payroll Team Leader

Ipswich City, Queensland
remote
Permanent placement
120000 - 130000 AUD / Yearly
Your Opportunity:This will suit you if you're a payroll professional with an interest in systems and making improvements as well managing a team and leading a function to its full potential, all with the full support of an experienced Payroll Manager.What makes this more than just a BAU payroll position is that you'll play a part in a major transformation across the group that involves increasing automation and streamlining processes in SAP. You're also still close enough to the detail to deal with complex payroll issues and act as the escalation point, so it's a good combination of technical payroll, leadership and continuous improvement.You'll join a large, complex business that will be an incredible name on your CV and will take your payroll career to the next level. It's an environment in which you will be constantly learning rather than just doing the same straightforward processing every fortnight.You'll manage a team of 8 and have complete oversight of the end-to-end processing of weekly and fortnightly payroll for a workforce of over 14000 employees. This is site based with flexible start / finish and parking available.Your Role:Your responsibilities will include:<ul><li>Lead and support a team payroll officer to deliver accurate and timely payroll services</li><li>Coordinate team workloads to ensure all payroll deadlines are met</li><li>End to end payroll process for over 14,000 employees and labour-hire workers</li><li>Review and approve complex payroll calculations, including overpayments</li><li>Ensure employee payroll records and documentation remain accurate</li><li>Resolve escalated payroll enquiries, discrepancies and complex issues</li><li>Introduce process improvements that strengthen efficiency, compliance and service delivery</li><li>Assist with payroll system upgrades, testing and implementation</li><li>Keep payroll procedures and process documents up to date</li><li>Support team recruitment, onboarding, training and performance development</li><li>Build a team culture centred on accountability, improvement and excellent customer service</li></ul>You are:<ul><li>Previous experience managing end-to-end payroll in a senior payroll capacity</li><li>SAP experience is highly desirable</li><li>Strong knowledge of payroll legislation, compliance and reporting obligations</li><li>Experience interpreting Awards, EBAs or complex employment agreements</li><li>Excellent communication skills and the confidence to work with stakeholders at all levels</li><li>A hands-on approach and willingness to roll up your sleeves when required</li><li>High attention to detail and the ability to manage competing priorities</li><li>ERP experience</li></ul>Submit your CV directly via email to Esther Rambe on [email protected] or by pressing the Apply button.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/ZXN0aGVyLnJhbWJlLjAwNjE5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-08-14T01:56:33Z

Accounts Payable Officer

Brisbane CBD, Queensland
remote
Contract/Temporary
42.00 - 45.00 AUD / Hourly
Your OpportunityYou will be joining a well-established organisation on an initial three-month contract, with the strong likelihood of an extension.You'll be part of a high-performing finance team of six, supported by experienced and hands-on leadership. This is a fully onsite role based in the CBD, working from a brand-new, purpose-built office.In this role, you will be responsible for the timely and accurate processing of supplier invoices, preparing payment runs, and performing account reconciliations. You will play a key role in maintaining strong supplier relationships and ensuring the accuracy and integrity of the organisation's financial records.Key Responsibilities<ul><li>Process high volumes of supplier invoices accurately and efficiently.</li><li>Prepare payment summaries and manually calculate client rebates.</li><li>Process vendor reconciliations while working closely with the shared services team to create purchase requisitions (PRs) and purchase orders (POs).</li><li>Investigate and resolve invoice discrepancies and supplier queries.</li><li>Assist with month-end close activities, including accruals.</li><li>Liaise with internal stakeholders across operations, procurement, and finance teams.</li><li>Support audit requirements and provide documentation as required.</li></ul>Experience required <ul><li>Minimum of 2 years of Accounts Payable experience </li><li>Strong attention to detail with great communication skills both written and verbally</li><li>Intermediate excel understanding with prior use of Pivot tables and V look ups</li><li>Experience using SAP or similar ERP's</li></ul>Apply TodaySubmit your CV directly via email to Maria Saavedra at [email protected], or by pressing the Apply button.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/d2FkZS5yYW5kbGUuNjQ3OTkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-07-30T06:20:25Z