<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY </span></strong></p><p>An established technology company that builds security and access systems for large organisations.</p><p><strong>On offer:</strong></p><ul><li>Hands-on role supporting systems and business critical applications across global offices.</li><li>Exposure to projects, upgrades and continuous improvement initiatives.</li><li>Ownership across support, standards, documentation and change.</li><li>Private health insurance</li><li>Onsite role (5 days a week)</li></ul><p> </p><p><strong><span style="text-decoration: underline;">THE ROLE</span></strong></p><p>As an IT support analyst, you will support performance and reliability of applications and infrastructure across global offices.</p><p>This is a hands-on support role, combining day-to-day troubleshooting with project work, system upgrades, documentation and continuous improvement.</p><p><strong>Responsibilities:</strong></p><ul><li>Provide application and infrastructure support for critical business systems</li><li>Monitor system performance, availability, and capacity, and carry out proactive maintenance</li><li>Troubleshoot and resolve complex incidents, including root cause analysis and permanent fixes</li><li>Plan and deliver system upgrades, including scheduling, coordination, and rollback planning</li><li>Support IT projects and change initiatives from analysis through to implementation</li><li>Work closely with business stakeholders to understand requirements and propose solutions</li><li>Coordinate with vendors and third parties when required</li><li>Maintain technical documentation, standards, and runbooks for each location</li><li>Ensure systems align with security, compliance, and internal IT standards</li></ul><p> </p><p><strong>YOUR PROFILE:</strong></p><p>Suitable for a strong Infrastructure/ Systems support engineer with experience supporting global enterprise environments.</p><p>Ideal for a technical guru with a strong focus on support, that proactively seeks out problems to innovate the business workflows.</p><p><strong>The following is required:</strong></p><ul><li>IT support or infrastructure Support background in a global environment</li><li>Strong experience with <strong>Windows Server & Desktop</strong>, including Active Directory, DNS, DHCP, Group Policy</li><li>Experience supporting <strong>Microsoft 365</strong> (Outlook, Teams, OneDrive, SharePoint)</li><li>Solid <strong>networking knowledge</strong> (Wi-Fi, VPNs, IP, DNS, connectivity troubleshooting)</li><li>Experience with <strong>virtualisation platforms</strong> (VMware, Hyper-V)</li><li>Experience with endpoint security tools (AV, patching, encryption, MFA)</li><li>Familiarity with ITIL-based support processes and ticketing systems</li><li>Clear communication skills and confidence engaging with business stakeholders</li><li>Strong problem-solving mindset with focus on root cause, not just workarounds</li><li>Organised, process-driven, and able to manage multiple priorities</li></ul><p><strong>Nice to have:</strong></p><ul><li>ITIL Foundation or similar certification</li><li>ISO certifications/ Security frameworks knowledge (ISO207001, SOC2 etc.)</li><li>Exposure to security or physical security systems (access control, CCTV)</li></ul><p> </p><p><strong>This is a full-time role located in Macquarie Park (on-site), offering $90,000 - $100,000 (plus super).</strong></p><p><strong><em>*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.</em></strong></p><p><em>Reference Number: 06800-0013360655</em></p><h4><strong>This is a </strong>On-site <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YnJhbmRvbi53aWxraW5zLjExOTY5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p>We're seeking an experienced Business Analyst with strong insurance domain knowledge to join our growing data and reporting team.</p><p>In this role, you'll work closely with business stakeholders, data engineers, and reporting specialists to deliver insights and solutions that drive strategic decision-making across the organisation.</p><p>Ideally you will also have a strong technical base (SQL, Power BI), so you under how to build reports as well as understand data mapping and security.</p><p> </p><p><strong>Key responsibilities:</strong></p><ul><li>Collaborate with business units to gather, analyse, and document data and reporting requirements.</li><li>Translate complex business needs into clear technical specifications and data models.</li><li>Support the design and delivery of dashboards, reports, and analytics solutions.</li><li>Identify data quality issues and work with teams to improve data integrity and governance.</li><li>Liaise between business and technical teams to ensure solutions meet functional and non-functional requirements.</li><li>Contribute to continuous improvement initiatives within the data and reporting space.</li></ul><p> </p><p><strong>About you:</strong></p><ul><li>Proven experience as a Business Analyst within the insurance industry.</li><li>Strong understanding of areas such as policy, claims, underwriting, brokerage, fees and commissions.</li><li>Skilled in requirements gathering, process mapping, and stakeholder management.</li><li>Familiar with data reporting tools (e.g. Power BI, Tableau) and SQL or data querying concepts - beneficial</li><li>Excellent communication and documentation skills.</li><li>Self-starter who thrives in a collaborative, hybrid work environment.</li></ul><p> </p><p>The client is based in the CBD and operates a hybrid working model (3/2).</p><p> </p><p><em>Reference Number: </em>06800-0013342120</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFyay5iZW5uZXR0LjEzNTQ0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>The Role</strong></p><p>Join a <strong>fast-moving, operationally critical organisation</strong> as a Systems Administrator, ensuring reliable IT services across servers, networks, and end-user devices. This hands-on role supports both daily operations and IT projects, making a direct impact on business performance.</p><p>You'll manage IT infrastructure, collaborate with vendors, and maintain systems that support production, supply chain, and office functions. The ideal candidate thrives in a dynamic environment, enjoys problem-solving, and can work independently while supporting a small IT team.</p><p><strong>Key Responsibilities</strong></p><ul><li>Administer and maintain Windows and Linux servers, network devices, and storage systems</li><li>Manage Active Directory, user accounts, group policies, and security permissions</li><li>Support end-user computing environments including desktops, laptops, and mobile devices</li><li>Monitor system performance, troubleshoot issues, and implement fixes</li><li>Assist with IT projects, upgrades, and deployment of new systems or software</li><li>Manage backups, disaster recovery, and maintain IT security standards</li><li>Liaise with vendors and service providers to ensure timely support and maintenance</li><li>Maintain IT documentation, SOPs, and asset inventories</li></ul><p><strong>Key Skills & Experience</strong></p><ul><li>Strong experience in <strong>Windows Server administration</strong></li><li>Knowledge of <strong>Linux environments</strong> an advantage</li><li>Active Directory and group policy management</li><li>Networking fundamentals (switches, firewalls, VLANs, TCP/IP)</li><li>Backup and disaster recovery processes</li><li>Endpoint management and support</li><li>Troubleshooting hardware, software, and network issues</li><li>Good communication and stakeholder management skills</li><li>Experience in a manufacturing or production environment a plus</li></ul><p><strong>Nice-to-Have</strong></p><ul><li>VMware/Hyper-V virtualisation experience</li><li>Office 365/Microsoft 365 administration</li><li>Scripting skills (PowerShell, Bash)</li><li>Experience with ERP or production systems</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c2FyYWguc3RlaW5ob2ZmLjM3MjUyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>Operational Resilience Specialist</strong></p><p><strong>Location:</strong> Sydney<br /> <strong>Salary:</strong> $180,000-$190,000 package + 15% bonus<br /> <strong>Work Type:</strong> Full-time | CBD-based with excellent transport access</p><p>A major financial services organisation with a large national footprint is seeking an <strong>Operational Resilience Specialist</strong> to strengthen its resilience capability and support critical business operations. This role sits within a high-visibility function responsible for ensuring the organisation can anticipate, withstand, and rapidly respond to disruptions.</p><p>You'll work in a highly regulated environment with access to advanced monitoring tools, mature frameworks, and strong executive support.</p><p><strong>Key Responsibilities</strong></p><ul><li>Analyse and evaluate complex business continuity and resilience matters, providing insights and maintaining high-quality documentation.</li><li>Support the planning, maintenance, testing, and training of business continuity plans across the organisation.</li><li>Work closely with internal stakeholders to align processes and documentation with resilience frameworks and organisational standards.</li><li>Assist with issue escalation, troubleshooting resilience systems, and ensuring tools are functioning effectively.</li><li>Contribute to resilience reporting, update forums, and continuous improvement activities.</li><li>Collaborate on the development of SharePoint capability, documentation libraries, and process support tools.</li><li>Participate in regular crisis management and BC forums, tracking progress and highlighting areas requiring attention.</li></ul><p> </p><p><strong>Tools & Technology Exposure</strong></p><ul><li>Simulation engines and location-based alerting tools</li><li>Digital and social threat-monitoring capabilities</li><li>Integrated platforms used for resilience, risk, and incident management (e.g., BCM solutions, incident notification tools, enterprise workflow systems)</li><li>A strong environment focused on exercising, data-driven analysis, and scenario testing</li></ul><p> </p><p><strong>What You'll Bring</strong></p><p><strong>Essential:</strong></p><ul><li>Experience in business continuity, operational resilience, risk management, crisis management, emergency planning, or disaster recovery</li><li>Background in financial services, banking, or insurance</li><li>Understanding of technology and Disaster Recovery concepts</li><li>Strong analytical ability, especially working with large data sets or simulations</li><li>Excellent communication and stakeholder engagement capability</li><li>Ability to work across diverse teams and adapt your approach depending on the audience</li><li>Strong organisational skills with attention to detail</li></ul><p><strong>Nice to Have:</strong></p><ul><li>3-5 years of experience in business continuity or crisis management roles</li><li>Exposure to resilience or continuity platforms (any industry-standard BCM or incident management tools)</li><li>Experience developing or running continuity, resilience, or emergency management programs</li><li>Project management experience</li><li>Familiarity with ISO 22301 or similar standards</li><li>Relevant certifications in business continuity or resilience disciplines</li></ul><p> </p><p><strong>Who This Role Suits</strong></p><ul><li>Professionals with crisis response, physical security, or executive protection backgrounds seeking a transition into operational resilience</li><li>Business continuity specialists wanting more data-driven and technical exposure</li><li>Business analysts with hands-on resilience or BC experience looking to step up into a more strategic role</li></ul></td></tr></tbody></table><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/amFjay5oYXNsYW0uNDk0MTkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>About the Company</strong></p><p>Our client is an investment firm, specialising in mortgage lending. <br /><br /><strong>About the Role</strong><br /><br />Reporting into the Lending Manager, you will provide administrative support across loan applications. You will use your technical abilities, attention to detail and communication skills to provide an excellent service to internal and external stakeholders, supporting with queries when required. This is a permanent and full-time role, based in the CBD, with flexibility to work from home. <br /><strong><br />Duties<br /></strong><br />Your duties will include:</p><ul><li>Preparing loan application documentation, and entering new data regarding applications onto databases.</li><li>Drafting conditional approval letters and formal loan approval documentation.</li><li>Issuing invoices for payments.</li><li>Arranging creditor payments.</li><li>Conducting ID verification checks, including credit checks and company searches.</li><li>Assisting with the onboarding of new loan brokers.</li><li>Processing commitment fee payments.</li></ul><p><strong><br />Your Profile<br /></strong><br />To be a successful candidate, you will ideally have:</p><ul><li>Minimum two years of experience working in a similar role.</li><li>Experience working in the financial services industry or a mortgage broker.</li><li>Proficiency in Microsoft Office Suite and Salesforce.</li><li>Excellent time management and organisational skills.</li><li>Strong communication skills.</li></ul><p><br /><strong>Apply Today<br /></strong><br />Please send your resume by clicking on the apply button.</p><p><strong>Job Reference Number: </strong>06810-0013279650RL</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Um9zaWUuTG9tYmFyZGkuMTA3NjEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
