<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p> </p><p>Robert Half is working exclusively with a leading organisation with a strong presence across Australia and the Asia-Pacific region. This award-winning industry leader focuses on designing and developing the digital landscape of Melbourne. This energetic team environment is a great place to develop your career.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p> </p><p>This role is reporting into the Corporate IT Manager to implement technical and best practices to ensure reliability and consistency across all aspects of ICT.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Managing user requests in an efficient and timely manner, while also responding to technical issues to minimise disruption to business operations</li><li>Handling support requests, maintaining high level of customer service and communication throughout the support process in a professional manner</li><li>Ensure that targeted, accurate and timely information is supplied effectively to resolve customer issues and requests from various sources</li><li>Support set-up activities for smartphones, tablets, multi function devices, computers, printers and other ICT systems</li><li>Be able to identify and resolve complex technical issues in collaboration with other IT departments to ensure a timely resolution</li><li>Identify and suggest progressive improvements and solutions</li><li>Be and all-rounder within the team and being very hands on across the role.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p> </p><ul><li>A strong level of managing IT systems and technical knowledge supporting a mobile and geographical workforce.</li><li>Strong troubleshooting, documentation and communication skills.</li><li>Azure/Entra ID cloud services knowledge.</li><li>Microsoft Office 365 Administration.</li><li>ITIL Foundation level required.</li><li>PowerShell scripting experience.</li><li>SharePoint Online Administration.</li><li>Ability to work independently and be self-motivated</li><li>Effective decision-making skills and problem solving</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p> </p><p>Please send your resume by clicking on the apply button or email Joe Griffiths on <a href="mailto:[email protected]">[email protected]</a></p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No:</strong> 06810-0013350767 JG</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/amFtZXMuY2Fyci43MjE4MS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong>Finance Process & Automation Business Analyst</strong></p><p><strong>6-12 Month Contract | Immediate Start | TechOne</strong></p><p>Robert Half is partnering with a leading organisation undergoing significant growth and transformation. They are seeking a high-calibre Finance Process & Automation Business Analyst to optimise how the business leverages TechOne and deliver meaningful process efficiencies across Finance.</p><p>This role is ideal for someone who blends strong financial literacy with deep systems capability, exceptional influencing skills, and a passion for process improvement. You'll work closely with Finance, IT, Change Management and the wider GreenCloud/TechOne group.</p><p><strong>The Role</strong></p><p>You will play a key role in helping the business prepare for growth by improving system capability, automating manual processes, and streamlining finance workflows. Responsibilities include:</p><ul><li>Analyse and map current finance processes to identify automation and optimisation opportunities</li><li>Leverage TechOne to enhance workflows, reporting and overall system performance</li><li>Elicit and document business requirements, current vs future state process maps and solution recommendations</li><li>Partner with Finance, IT and the Change Manager to deliver sustainable efficiencies</li><li>Support uplift in system usage to ensure the organisation maximises existing capability</li><li>Provide insights to help increase operational efficiency across Finance</li></ul><p><strong>About You</strong></p><ul><li>Strong accounting or finance background - financially literate, with the ability to understand the "why" behind the numbers</li><li>Must have proven TechOne experience</li><li>Excellent process-improvement, automation and technical analysis skills</li><li>Strong stakeholder, influencing and communication capability</li><li>Ability to work autonomously and deliver outcomes quickly</li><li>A rare blend of systems expertise, finance understanding and strong people engagement</li></ul><p><strong>What's on Offer</strong></p><ul><li>6 - 12 month contract</li><li>Immediate start</li><li>Opportunity to make a significant impact during a period of growth and transformation</li><li>Work within a collaborative and supportive environment</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/U2NvdHQuUGFyc29ucy44NzA0OS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<table width="680"><tbody><tr><td width="507"><p>We are seeking a highly capable Business Analyst to join our growing technology team and work across a range of application-focused projects, including both greenfield builds and in-flight implementations.</p><p>This is a hands-on role that will see you partner closely with internal stakeholders, external vendors, and technical teams to ensure successful project delivery.</p><p>Applications will cover Finance, Treasury, HRIS, Asset Management as well as various planning & scheduling platforms.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Work closely with business stakeholders to gather, document, and validate requirements.</li><li>Analyse current-state and future-state processes to support application enhancements and new solution design.</li><li>Translate business needs into functional and technical specifications.</li><li>Perform data mapping, interface analysis, and integration requirements gathering.</li><li>Collaborate with developers, architects, and testing teams to ensure solution alignment.</li><li>Participate in API and XML specification reviews and support integration testing.</li><li>Manage vendor interactions, ensuring deliverables, timelines, and scope are met.</li><li>Support UAT planning, execution, and defect management.</li><li>Provide ongoing project status reporting and communication across levels of the organisation.</li></ul><p> </p><p><strong>Skills & Experience Required:</strong></p><ul><li>Proven experience as a Business Analyst working on application or software projects.</li><li>Strong understanding of APIs, XML, data mapping, and system integration concepts.</li><li>Experience working across greenfield projects and existing/in-flight solution enhancements.</li><li>Excellent communication skills, with an ability to translate technical concepts for non-technical stakeholders.</li><li>Strong vendor management experience, including working with offshore or third-party delivery teams.</li><li>Solid documentation skills: process flows, user stories, functional specifications, and mapping documents.</li><li>Ability to collaborate in a fast-paced, agile or hybrid project environment.</li><li>Any experience in Supply Chain, Logistics, or Warehousing would be beneficial (not essential).</li></ul><p> </p><p>The role is 3 days in office / 2 WFH.</p><p> </p><p><em>Reference Number: </em>06800-0013344723</p><h4> </h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFyay5iZW5uZXR0LjQzMTE5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p>We're seeking an experienced Business Analyst with strong insurance domain knowledge to join our growing data and reporting team.</p><p>In this role, you'll work closely with business stakeholders, data engineers, and reporting specialists to deliver insights and solutions that drive strategic decision-making across the organisation.</p><p>Ideally you will also have a strong technical base (SQL, Power BI), so you under how to build reports as well as understand data mapping and security.</p><p> </p><p><strong>Key responsibilities:</strong></p><ul><li>Collaborate with business units to gather, analyse, and document data and reporting requirements.</li><li>Translate complex business needs into clear technical specifications and data models.</li><li>Support the design and delivery of dashboards, reports, and analytics solutions.</li><li>Identify data quality issues and work with teams to improve data integrity and governance.</li><li>Liaise between business and technical teams to ensure solutions meet functional and non-functional requirements.</li><li>Contribute to continuous improvement initiatives within the data and reporting space.</li></ul><p> </p><p><strong>About you:</strong></p><ul><li>Proven experience as a Business Analyst within the insurance industry.</li><li>Strong understanding of areas such as policy, claims, underwriting, brokerage, fees and commissions.</li><li>Skilled in requirements gathering, process mapping, and stakeholder management.</li><li>Familiar with data reporting tools (e.g. Power BI, Tableau) and SQL or data querying concepts - beneficial</li><li>Excellent communication and documentation skills.</li><li>Self-starter who thrives in a collaborative, hybrid work environment.</li></ul><p> </p><p>The client is based in the CBD and operates a hybrid working model (3/2).</p><p> </p><p><em>Reference Number: </em>06800-0013342120</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFyay5iZW5uZXR0LjEzNTQ0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p>Newly created job for a Business Analyst with expertise in the Superannuation industry.</p><p>The project you will be working on will be focused on strategic initiatives - impact assessments, policy review, governance analysis.</p><p>The Business Analyst responsible for interrogating problem spaces, documenting findings and deliver project outcomes in line with regulatory requirements, member expectations, and our organisational strategy. </p><p> </p><p><strong>Skill set / Experience needed:</strong></p><ul><li>Proven background working as a Business Analyst in the Superannuation domain or a regulated financial services environment</li><li>Project experience across strategy and/or transformation </li><li>Experience working with CxO level stakeholders to gather requirements re policy and governance changes</li><li>Experience conducting change impact assessments on policy and governance frameworks</li><li>Any experience on merger / de-merger projects would be beneficial</li><li>Strong knowledge of superannuation operations and regulatory obligations preferred, with industry qualifications (RG146 or equivalent) highly regarded</li><li>Excellent skills in stakeholder management and facilitating discussions across various levels of seniority</li><li>Collaborative and pragmatic mindset, with the ability to build and maintain strong working relationships with colleagues, clients, and key stakeholders</li><li>Ability to balance detail-oriented analysis with delivery-focused project oversight</li><li>Ability to work within a self-directed culture and navigate ambiguity</li><li>Possess intermediate to advanced level skills, knowledge and experience in the practical application of Microsoft Office applications including but not limited to SQL, Word, Excel, PowerPoint, SharePoint and Outlook.</li><li>A broad understanding of business and information technology including database management.</li></ul><p> </p><p>This role will start as a 12 month fixed term contract.</p><p><br /> The client offers a very flexible workplace, 1-2 days in office per week.</p><p> </p><p><em>Reference Number: </em>06800-0013352902</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFyay5iZW5uZXR0LjA0NDg1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
