<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY: </span></strong></p><p> </p><p>This recognisable and well-known ASX-listed business delivers critical services inside the infrastructure sector. </p><p> </p><p>On offer:</p><p>· Newly created role inside a fast-paced technology-focused organisation in a high-growth phase (circa 100 staff and growing!).</p><p>· Currently uplifting EUC and security that will make a meaningful impact across the organisation.</p><p>· Collaborative IT team who are focused on solving problems and making things better.</p><p>· Ongoing professional development available (incl certifications).</p><p>· Considerable horizontal growth and career path available in the EUC space.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT: </span></strong></p><p> </p><p>Desktop Support role focused on the support, maintenance, and administration of desktop infrastructure and the EUC environment - focusing on Microsoft 365.</p><p> </p><p>You'll be the primary point of contact for in-person IT support to 50 end users across 2 sites in Sydney, while also assisting the wider IT team with support for other Australian offices.</p><p> </p><p>It's a broad and varied role offering considerable horizontal growth in the EUC space.</p><p> </p><p><strong>Responsibilities: </strong></p><ul><li>Provide level 1-3 IT support to end users across desktops, laptops, mobility, peripherals, and network connectivity. </li><li>Support, maintenance and administration of the Microsoft 365 tenancy.</li><li>Device management and deployment via Intune & Autopilot.</li><li>Application packaging & deployment.</li><li>Troubleshooting network connectivity (VPN, Wi-Fi, network printers etc).</li><li>User onboarding/offboarding + maintenance of permissions & account access (on-prem Active Directory & Entra ID)</li><li>Assist in the delivery of EUC projects - security uplift (e.g. email security, conditional access); improvement of M365 tenant; improve EUC documentation/processes; implement automation in the environment.</li><li>Provide exceptional customer service and help to a diverse group of corporate and non-corporate end-users.</li></ul><p>· <span style="text-decoration: underline;">This is a full time in-office role. </span></p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED BACKGROUND / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES </span></strong></p><p> </p><p>Suitable for a Desktop/End User Support professional with proven in-person support experience across M365 & Intune inside mid-sized yet complex environments.</p><p> </p><p>It's ideal for a self-starter who can work autonomously and enjoys a broad + varied L1-3 role where they can take ownership and implement uplift/automation to improve security and the end users IT experience.</p><p> </p><p><strong><em>The following is required: </em></strong></p><ul><li>Proven L1-3 Desktop Support experience inside mid-sized yet complex corporate environments.</li><li>Core expertise with the support, troubleshooting, and administration of Microsoft 365, Intune, Active Directory/Entra ID, Windows OS.</li><li>Windows Server administration and patching experience.</li><li>ITIL experience.</li><li>Application packaging skills is beneficial.</li><li>Demonstrated experience proactively supporting end-users in an autonomous capacity.</li><li>Great "IT bedside manner" who can keep calm under pressure and patiently support a diverse range of corporate and non-corporate end users. Demonstrated experience proactively taking ownership of tasks and uplifting/improving EUC and security.</li><li>Corporate/professional presentation with clear & confident communication / customer service abilities.</li><li><span style="text-decoration: underline;">Comfortable working full time onsite in the office. </span></li><li><strong><span style="text-decoration: underline;">Australian Citizenship and ability to obtain NV1 clearance is essential.</span></strong></li></ul><p> </p><p> </p><p><strong>This is an onsite full-time permanent role located in the Sydney CBD and is $100,000 - $120,000 + super. </strong></p><p><strong> </strong></p><p><strong><em>*Please note, Australian Citizenship </em></strong><strong>and ability to obtain NV1 clearance </strong><strong><em>is required to be considered for this position, and successful applicants will be contacted.</em></strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p> </p><p><em>Reference Number: (06800-0013317098.)</em></p><p><strong><em> </em></strong></p><h4><strong>This is an </strong>on-site <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjUxMTkyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>Level 2 IT Support Engineer - Goulburn, NSW</strong></p><p>We're currently seeking an experienced <strong>Level 2 IT Support Engineer</strong> for a full-time 3-4-month contract role (with a view to extend) based <strong>onsite in Goulburn, NSW</strong>. This position is ideal for someone who enjoys hands-on technical work and providing quality support within a dynamic environment.<br /> </p><p><strong>Key Details:</strong></p><ul><li><strong>Location:</strong> Goulburn, NSW (onsite, 5 days per week - no WFH)</li><li><strong>Contract:</strong> 3-4 months (initial 3-month contract with likely extension)</li><li><strong>Start date:</strong> ASAP (within the next 2 weeks preferred)</li></ul><ul><li><strong>Eligibility:</strong> Only candidates <strong>living in or around Goulburn</strong> will be considered, as this is a <strong>fully onsite role</strong>.<br /> </li></ul><p><strong>Responsibilities:</strong></p><ul><li>Provide Level 2 onsite support across desktops, servers, and network environments.</li><li>Manage and maintain Microsoft 365 administration, including user provisioning, license management, and troubleshooting.</li><li>Support server and infrastructure-related issues as part of the internal IT team.</li><li>Handle incident management, ticket resolution, and escalation where necessary.</li><li>Deliver timely and effective technical support to end users across the business.<br /> </li></ul><p><strong>Skills & Experience:</strong></p><ul><li>Approximately <strong>5 years' experience</strong> in a Level 2 support or similar technical role.</li><li>Strong knowledge of Microsoft 365 administration and Windows Server environments.</li><li>Familiarity with hardware and software troubleshooting, network connectivity, and user access management.</li><li>Experience with ticketing systems (previous use of <strong>Halo</strong> is advantageous).</li><li>Excellent communication skills and the ability to work effectively in a fast-paced onsite setting.<br /> </li></ul><p>If you're immediately available or can start within the next two weeks, we'd love to hear from you.</p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RW1pbGkuUGV0cnVzZXZpYy4zODU1NS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong>The Company</strong></p><p>Our client is a highly regarded IT managed service provider based in the CBD of Melbourne whose focus is combining excellent technical solutions and delivering exceptional service to their customers.</p><p> </p><p><strong>The Role</strong></p><p>You will primarily provide Level 2 support and assist in the delivery of projects to a range of client's Microsoft environments.</p><p>More specific duties are highlighted below:</p><ul><li>Support and maintain the M365 suite of products (AzureAD, Exchange Online, SharePoint Online, Teams)</li><li>Support and maintain cloud platforms, primarily MS Azure</li><li>Support on-prem infrastructure solutions across the compute, network and storage layers</li><li>Assist with project tasks.</li></ul><p> </p><p>On offer is the opportunity to work in supportive environment with an emphasis on personal and career development.</p><p>The role will predominantly be a WFH with expectations of attending the office 2-3 times a month.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You will have excellent communication skills and be able to deliver first class customer service. In addition, you will have strong troubleshooting capabilities.</p><p>Experience in a similar role would be preferred, along with technical knowledge including most of the following: </p><ul><li>Microsoft 365 (Exchange Online, SharePoint Online, Teams, Intune)</li><li>Virtualisation technologies (VMware, Hyper-V)</li><li>MS Azure</li><li>Networking (VPN, firewalls, routing, switching)</li><li>Windows Servers</li><li>DNS, DHCP, TCP/IP.</li></ul><p> </p><p>Industry certifications would be advantageous.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the Apply button.</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: </strong>06810-0013242904 TW </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMzEyMjYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><em>We are seeking an experienced Systems Engineer to join a leading professional services organisation in Perth on a 6-month contract. This role provides critical BAU support and covers periods of leave within the IT infrastructure team, ensuring smooth delivery of services across a busy, enterprise environment.</em></strong></p><p><strong><em>Key Responsibilities</em></strong></p><ul><li><strong><em>Provide BAU support across servers, cloud, and networking environments.</em></strong></li><li><strong><em>Manage Windows Server, Active Directory, Exchange/O365, and Azure environments.</em></strong></li><li><strong><em>Support identity & access management, Intune, and endpoint security.</em></strong></li><li><strong><em>Troubleshoot escalated issues and ensure minimal downtime for end users.</em></strong></li><li><strong><em>Maintain backup, recovery, patching, and system monitoring processes.</em></strong></li><li><strong><em>Collaborate with stakeholders to resolve technical issues promptly.</em></strong></li></ul><p><strong><em>About You</em></strong></p><ul><li><strong><em>Proven experience in a Systems Engineer or similar role within enterprise IT.</em></strong></li><li><strong><em>Strong knowledge of Windows Server, Active Directory, Office 365, and Azure.</em></strong></li><li><strong><em>Exposure to VMware/Hyper-V, networking, and security practices.</em></strong></li><li><strong><em>Excellent problem-solving skills and ability to manage BAU priorities.</em></strong></li><li><strong><em>Strong communication and customer service mindset.</em></strong></li></ul><p><strong><em>This is a great opportunity for a skilled Systems Engineer looking for a hands-on role in a collaborative, professional services environment.</em></strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c2FyYWguc3RlaW5ob2ZmLjk1NDQ5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>Systems Administrator - $120k + super<br /> </strong>Robert Half has been exclusively engaged by a purpose-driven medium enterprise seeking an experienced Systems Administrator. This is an opportunity to join a close-knit, collaborative IT team in an organisation making a genuine impact in the community. You'll play a key role as both a senior technical escalation point and a trusted partner to leadership, shaping how technology supports the business.</p><p><strong>Responsibilities</strong></p><ul><li>Assist in designing and implementing technical solutions across the business</li><li>Monitor and maintain performance, security, and availability of hybrid infrastructure</li><li>Develop and maintain documentation, policies, and procedures</li><li>Act as the senior escalation point for complex technical issues</li><li>Mentor and support junior team members to build technical capability within the function</li><li>Ensure compliance with IT security, risk, and governance requirements</li></ul><p><strong>About You</strong></p><ul><li>3+ years' experience as a Systems Administrator in a hybrid environment</li><li>Strong capability across AD, Windows Server, Azure, Entra, M365, Intune, DNS, DHCP, and networking fundamentals</li><li>Able to think strategically and partner with leadership to influence technology direction</li><li>Enjoy mentoring, coaching, and supporting the growth of others</li><li>Strong problem-solving skills with a proactive approach to driving improvements</li></ul><p><strong>Benefits</strong></p><ul><li>Join a purpose-driven organisation and know your work makes a difference</li><li>Work with supportive leadership who value your input and will invest in your growth</li><li>Gain influence and impact over the technical landscape and strategic direction</li><li>Enjoy the fulfilment of mentoring and contributing to the careers of those around you</li><li>Be part of a collaborative, trusted, and close-knit team</li><li>Ability to salary sacrifice</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZWxpLmVsa2luZ3Rvbi4wNjg0OS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
