<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is an international business within the hotel industry.<br /> <br /> <br /><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Provide support to B2B customers via phone and email</li><li>Assist with general enquiries, website issues, billing questions, procurement requests, and basic system troubleshooting</li><li>Troubleshoot and lodge support tickets through internal CRM and helpdesk systems</li><li>Support new customers during onboarding and help them understand processes and requirements</li><li>Review customer feedback and assist with follow-up actions</li><li>Maintain accurate customer records, reporting data, and documentation</li><li>Support the wider team with general administration, coordination tasks, and updates to customer-facing content</li><li>Assist with product updates, brand materials, signage requests, and reputation or customer experience activities</li><li>Contribute to delivering a positive customer experience across the network</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>2+ years' experience in customer service or call centre roles</li><li>Must have experience in hotel, accommodation, or hospitality settings</li><li>Strong verbal and written communication skills</li><li>Confident handling complaints and resolving issues professionally</li><li>Tech-savvy and quick to learn new systems and processes</li><li>Positive, friendly, and customer-focused attitude</li><li>Empathetic and able to build rapport quickly</li><li>Proactive problem-solver with a willingness to assist</li><li>Patient, calm under pressure, and able to manage repetitive tasks</li><li>Comfortable working with KPIs and performance targets</li><li>Available to work on a rotating roster between 7am and 7pm</li><li>This is a permanent role due to start ASAP, successful candidates must hold PR or Australian citizenship<br /> </li></ul><p><strong><span style="text-decoration: underline;">Culture & Benefits</span></strong></p><ul><li>Growing company with strong long-term opportunities</li><li>Hybrid working environment (mix of office and home)</li><li>Fringe-of-CBD location with easy access to public transport</li><li>Supportive, collaborative team culture</li><li>Modern office space and welcoming work environment</li><li>Inclusive company values with opportunities for learning & development</li><li>Rotating roster between 7am and 7pm</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><strong><em>Reference Number: </em>06810-0013322088BS</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjY4NzMzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>We are currently partnering with a well-regarded organisation in the aged care sector to recruit a proactive and detail-oriented Administrator for a 6-month temporary assignment.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>This is a full-time, Monday to Friday onsite role, supporting a busy team during a critical period as they prepare for accreditation. You'll play a key role in ensuring smooth day-to-day operations while providing essential administrative support to the clinical team.</p><p> </p><p><span style="text-decoration: underline;"><strong>Key Responsibilities:</strong></span></p><ul><li>Accurate data entry, including training records and new staff information</li><li>Coordinating onboarding and offboarding processes for employees</li><li>Drafting and distributing communications to residents and families</li><li>Assisting with marketing materials and internal communications</li><li>Supporting social media management and content updates</li><li>Providing general administrative support to the wider team as needed</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>About You:</strong></span></p><ul><li>Previous experience in an administrative role (healthcare or aged care highly regarded)</li><li>Strong attention to detail and excellent organisational skills</li><li>Confident communicator with the ability to engage with a range of stakeholders</li><li>Proficient in Microsoft Office and comfortable learning new systems</li><li>Able to work independently and manage competing priorities</li><li>Available to start immediately and commit to a 6-month assignment</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button. For further information contact Hollie on (03) 9239 8116.</p><p> </p><p><em>Reference Number: 06830-0013405742</em></p><p><strong><em> </em></strong></p><h4><strong>This is an </strong>on-site <strong>position.</strong></h4><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/aG9sbGllLnRob21zb24uMDk2NzQuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p>This company is a well-established, successful, and growing Australian organisation who employ 200+ staff across the country.</p><ul><li>Privately owned business with a relatively flat organisational structure and a 'family feel'.</li><li>Energetic and agile leadership team who operate in a fast-paced environment where change is embraced.</li><li>Investment in IT & cybersecurity uplift, including a move to SaaS.</li><li>Friendly and collaborative team environment.</li><li>Parking available. </li><li>Hybrid working.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT </span></strong></p><p>As the IT services, you'll manage a small internal IT team and be accountable for ensuring the stability, security, performance and improvement of IT Services to the organisation.</p><p>It's a hands-on, forward thinking, and interactive role, operating in a fast-paced environment, helping to transform and uplift the IT Services function.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li><strong>Vendor Management: </strong>extensive relationship building with and management of third-party providers, ensuring SLA's and KPI's are met.</li><li><strong>IT Service Delivery: </strong>accountable for ensuring the availability, reliability, performance, and security of IT Services, including cloud & on-prem infrastructure, networks, and SaaS solutions.</li><li><strong>Cybersecurity Strategy:</strong> develop and implement a clear cybersecurity strategy aligned to business goals.</li><li><strong>Data Privacy:</strong> take ownership of Data Privacy, including ongoing risk management and the approach to improving the managing personal data.</li><li><strong>Team Management:</strong> manage and develop a small IT team across Service Desk & Infrastructure (onshore and offshore staff)</li><li><strong>Collaboration & Leadership</strong>: contribute to the Shared Services leadership team; form & nurture internal relationships with cross-functional teams; create a culture of continuous improvement in the IT Services team; budget management.</li></ul><p> </p><p><strong>Key Deliverables: </strong></p><ul><li>Assist in the migration from on-prem to SaaS business applications.</li><li>Improve vendor management.</li><li>Rebuild and improve the perception of the IT Services team.</li><li>Form strong relationships and improve collaboration with internal IT project teams and other departments.</li><li>Data Privacy - continuous uplift, risk management, and advisory.</li><li>Cyber security - assessment and uplift then develop the ongoing cyber strategy / roadmap + continuous education.</li><li>Upskill and develop the current IT Services team.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED EXPERIENCE, KNOWLEDGE, PERSONAL QUALITIES</span></strong></p><p>Suitable for an IT Manager / IT Services Manager (or similar) with a background operating in small to mid-sized yet complex environments.</p><p>Ideal for someone energetic, forward thinking, and solution focused who embraces change and enjoys solving business problems through technology.</p><p> </p><p><strong>Required background & experience:</strong></p><ul><li>Experience: proven IT Operations leadership experience within small to mid-sized yet complex organisational structures, encompassing IT Service Desk, Infrastructure, Cloud, and Cybersecurity.</li><li>Vendor management: demonstrated success forming relationships with and managing third party vendors, including SaaS providers, to deliver commercially minded IT services.</li><li>Proven track record: improving the perception of IT; leading cybersecurity and Data Privacy uplift/improvement initiatives; leading & developing high performing teams.</li><li>Communication: succinctly translate technical IT concepts into easily understandable business language.</li><li>Cybersecurity, Data Privacy, Risk Management: demonstrated knowledge/experience prioritising, adapting, and aligning to enable business objectives</li></ul><strong>Attitude & personality:</strong><br /><ul><li>Enjoys undertaking broad roles inside close-knit team environments.</li><li>Customer-service and solution focused mindset.</li><li>Commercially savvy and forward-thinking individual eager to make a difference.</li><li>Natural collaborator who thrives when engaging with others to understand their business problems and solving them through IT.</li><li>At their best in fast-paced, busy, and growing environments where change is embraced.</li><li>Friendly and approachable personality.</li></ul><p> </p><p><strong>This is full time permanent role offering $</strong><strong>175,000 - $190,000 </strong><strong>(</strong><strong>plus super)- depending on experience.</strong></p><p> </p><p><strong><em>*Please note, full permanent Australian working rights (PR or citizenship) is required to be considered for this position, and successful applicants will be contacted. </em></strong></p><p>Reference Number: 06800-0013389920</p><p> </p><p>This is a hybrid position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjU0ODAyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a fast-growing fintech organisation based in Melbourne CBD, seeking an experienced Product Marketing Manager to support with an initial 12-week contract. In this role, you will get involved in shaping and delivering go-to-market strategies, creating impactful customer messaging, and driving product launches across a dynamic digital platform. This is a hands-on opportunity within a fast-paced, product-led environment, working closely with cross-functional teams. This role is fully on-site.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>You will be responsible for:</p><ul><li>Developing and delivering go-to-market (GTM) strategies for new product launches and platform enhancements</li><li>Translating complex financial products into clear, engaging and customer-friendly messaging</li><li>Creating marketing assets and campaign plans across digital channels to drive engagement</li><li>Partnering closely with product teams to align on positioning, messaging and rollout plans</li><li>Collaborating with growth marketing to execute campaigns and optimise performance</li><li>Building out a structured marketing roadmap to support the existing product pipeline</li><li>Taking ownership from strategy through to execution in a hands-on, fast-paced environment</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>3+ years' experience in Product Marketing or a similar role within a B2C environment</li><li>Proven experience developing and delivering go-to-market strategies for product launches</li><li>Experience within financial services or fintech would be advantageous</li><li>Strong creative capability, with the ability to craft clear, engaging and impactful messaging</li><li>Hands-on and proactive, comfortable working across both strategy and execution</li><li>Solid understanding of digital growth channels including paid search and paid media</li><li>Experience leveraging AI tools to enhance marketing output, with the ability to thrive in a fast-paced, start-up environment</li></ul><p><br /> <strong><span style="text-decoration: underline;">Culture & Benefits</span></strong></p><ul><li>Product-led organisation with a strong focus on growth and innovation</li><li>Fast-paced, start-up style environment with minimal bureaucracy and quick decision-making</li><li>Collaborative, team-oriented culture with strong cross-functional working</li><li>Encourages individuals to bring forward ideas, take ownership and contribute to direction</li><li>CBD-based, fully on-site role offering close collaboration and team connection</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number: </em><strong>06810-0013235964</strong></p><p><strong>This is an onsite position</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjMyMDk0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p>We are looking for a commercially minded and technically capable Product Specialist to own and grow specific solutions within the ServiceNow ecosystem.</p><p>If you enjoy sitting at the intersection of product, sales, delivery and customer success - and want to be a go-to expert - this role is for you.</p><p> </p><p><strong>About the Role</strong></p><p>As the Product Specialist, you will be the subject matter expert for two core solutions. You will combine deep technical understanding with strong stakeholder engagement to ensure delivery of industry-leading outcomes.</p><p>You'll work closely with the Product Manager to support product delivery, vendor relationships, reporting requirements and national go-to-market initiatives - while proactively driving adoption and revenue growth.</p><p>You will be the first point of contact for anything related to your allocated solutions, across both internal and external stakeholders.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Maintain deep technical product expertise of scoped applications.</li><li>Present solutions to new and existing clients (remote and in-person).</li><li>Support pre-sales scoping, solution design and technical validation.</li><li>Assist with tenders, proposals and quote documentation.</li><li>Deliver product sales training and enable the MIT sales team. </li><li>Act as the first escalation point for product-related incidents.</li><li>Collaborate with technical team to investigate and resolve issues.</li><li>Maintain accurate support records and continuously improve support processes.</li><li>Ensure knowledgebase and documentation remain current.</li><li>Partner with Marketing to develop and maintain GTM materials including datasheets and customer-facing assets.</li></ul><p> </p><p><strong>What Success Looks Like</strong></p><ul><li>Strong product expertise and relevant certifications maintained.</li><li>Positive customer feedback from engagements and onboarding.</li><li>Measurable licence growth and customer expansion.</li><li>Effective vendor partnerships delivering commercial advantage.</li><li>Accurate, up-to-date documentation and GTM materials.</li><li>High-quality, successful product implementations.</li></ul><p> </p><p><strong>About You</strong></p><ul><li>Strong understanding of ServiceNow (desired).</li><li>Commercially aware with the ability to support sales growth.</li><li>Confident presenter and communicator.</li><li>Structured and organised, with strong documentation skills.</li><li>Comfortable working cross-functionally across Sales, Delivery, Marketing and Operations.</li><li>Proactive, relationship-driven and outcomes-focused.</li></ul><p>Due to the nature of customer environments you will be partnering with candidates will need to be Australian Citizens and eligible for Baseline Security Clearance.</p><p> </p><p><strong>Why Join?</strong></p><p>You'll play a pivotal role in shaping and growing two strategic product lines within a collaborative and forward-thinking team. This is an opportunity to combine technical depth with commercial impact, while working closely with vendors, customers and internal stakeholders to drive measurable growth.</p><p>If you're ready to own your product portfolio and make a tangible impact, click on Apply today.</p><p> </p><p><strong>This is a hybrid position.</strong></p><p>You'll play a pivotal role in shaping and growing two strategic product lines within a collaborative and forward-thinking team. This is an opportunity to combine technical depth with commercial impact, while working closely with vendors, customers and internal stakeholders to drive measurable growth.</p><p><em>If you're ready to own your product portfolio and make a tangible impact, click on Apply today.</em></p><p><strong><em> Job Order Number: </em>06810-0013394551 - TW</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMDk4NzYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Pricing Data Analyst</strong></p><p><strong>Permanent | Full-Time | Sydney CBD (Hybrid - 3 days in office)</strong><br /> <strong>Salary: Competitive, depending on experience (1-4 years)</strong></p><p>An exciting opportunity has arisen for a commercially minded <strong>Pricing Data Analyst</strong> to join a growing organisation within the automotive and vehicle repair industry.</p><p>This is a high-impact role supporting pricing strategy, commercial performance, and business growth. You will work closely with senior stakeholders across Pricing, Sales, and Commercial teams, helping shape data-driven decisions that directly influence revenue and margin outcomes.</p><p> </p><p><strong>The Opportunity</strong></p><p>You will be responsible for maintaining pricing data integrity, delivering insights, and developing models that support commercial initiatives and business expansion.</p><p> </p><p><strong>Key responsibilities include:</strong></p><ul><li>Maintain and manage pricing datasets, ensuring accuracy and consistency across systems</li><li>Conduct margin analysis, rate reviews, competitor benchmarking, and price sensitivity analysis</li><li>Develop pricing models to support product launches and pricing adjustments</li><li>Deliver dashboards, KPIs, and performance reporting using Excel, SQL, and Power BI</li><li>Analyse revenue, margin, volume, and customer behaviour trends</li><li>Provide actionable commercial insights and recommendations</li><li>Drive continuous improvement across pricing analytics, automation, and reporting processes</li></ul><p> </p><p><strong>About You</strong></p><p>We are seeking someone with 1-4 years' experience in pricing, commercial analytics, or data analytics who is technically strong and commercially curious.</p><p>You will bring:</p><ul><li>Bachelor's degree in Data Analytics, Statistics, Economics, Finance, Mathematics, or a related discipline</li><li>Strong analytical capability with the ability to translate data into commercial insights</li><li>Advanced Excel skills (complex formulas, modelling, pivot tables, dashboards, Power Query; VBA/macros advantageous)</li><li>Proven experience writing SQL queries and building Power BI dashboards from scratch</li><li>Experience in pricing modelling, forecasting, or regression analysis (highly desirable)</li><li>Strong stakeholder communication skills with confidence presenting to non-technical audiences</li><li>High attention to detail and ability to manage multiple priorities in a fast-paced environment</li></ul><p>Motor, vehicle, financial services, or related industry exposure will be highly regarded but not essential.</p><p> </p><p><strong>Why Apply?</strong></p><ul><li>Growing and evolving business with strong future opportunities</li><li>Exposure to end-to-end pricing methodologies and commercial strategy</li><li>High visibility role working closely with senior stakeholders</li><li>Hybrid flexibility (3 days per week in Sydney CBD office)</li></ul><p>If you are interested in learning more, please apply via SEEK or reach out for a confidential discussion.</p><p>For further information, please contact <strong>Brad Rosser at Robert Half</strong> at <strong>[email protected]</strong>.</p><p> </p><p>Reference Number: <strong>06800-0013378782</strong></p><p>This is a hybrid on-site position.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QnJhZC5Sb3NzZXIuMTcyMTYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong><br /> <br /> Our client is an organisation with national operations, operating in a fast‑moving environment.<br /> <br /> <br /> <br /> <strong>The Role</strong><br /> <br /> This is a 6-month interim position and a perfect opportunity to play a key role in analysing performance trends, identifying improvement opportunities<br /> <br /> <br /> <br /> <strong>Key Responsibilities</strong><br /> </p><ul><li>Analyse operational, financial, and commercial data to identify efficiency, cost, and profitability improvements</li><li>Translate complex datasets into clear insights and recommendations for stakeholders</li><li>Monitor key performance indicators, investigate variances, and identify root causes</li><li>Support performance tracking and evaluation of improvement initiatives</li><li>Develop and maintain dashboards and analytical reporting to provide visibility of key metrics</li><li>Partner with operational leaders to support change and improvement projects</li><li>Contribute to reporting that supports strategic and operational decision‑making</li></ul><p><br /> <br /> <strong>Your Profile</strong><br /> </p><ul><li>Proven experience in a Commercial Analyst, Financial Analyst, or similar role</li><li>Advanced Excel and data analysis skills (dashboarding or BI exposure advantageous)</li><li>Comfortable partnering with operational and senior stakeholders</li><li>Strong ability to interpret and analyse complex data sets</li></ul><p><br /> <br /> Job reference: 06810-0013405745<br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZGVlb24udGF5bG9yZGVhbi4yOTI4Mi4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
