<table width="680"><tbody><tr><td width="507"><p>We are seeking a highly capable Business Analyst to join our growing technology team and work across a range of application-focused projects, including both greenfield builds and in-flight implementations.</p><p>This is a hands-on role that will see you partner closely with internal stakeholders, external vendors, and technical teams to ensure successful project delivery.</p><p>Applications will cover Finance, Treasury, HRIS, Asset Management as well as various planning & scheduling platforms.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Work closely with business stakeholders to gather, document, and validate requirements.</li><li>Analyse current-state and future-state processes to support application enhancements and new solution design.</li><li>Translate business needs into functional and technical specifications.</li><li>Perform data mapping, interface analysis, and integration requirements gathering.</li><li>Collaborate with developers, architects, and testing teams to ensure solution alignment.</li><li>Participate in API and XML specification reviews and support integration testing.</li><li>Manage vendor interactions, ensuring deliverables, timelines, and scope are met.</li><li>Support UAT planning, execution, and defect management.</li><li>Provide ongoing project status reporting and communication across levels of the organisation.</li></ul><p> </p><p><strong>Skills & Experience Required:</strong></p><ul><li>Proven experience as a Business Analyst working on application or software projects.</li><li>Strong understanding of APIs, XML, data mapping, and system integration concepts.</li><li>Experience working across greenfield projects and existing/in-flight solution enhancements.</li><li>Excellent communication skills, with an ability to translate technical concepts for non-technical stakeholders.</li><li>Strong vendor management experience, including working with offshore or third-party delivery teams.</li><li>Solid documentation skills: process flows, user stories, functional specifications, and mapping documents.</li><li>Ability to collaborate in a fast-paced, agile or hybrid project environment.</li><li>Any experience in Supply Chain, Logistics, or Warehousing would be beneficial (not essential).</li></ul><p> </p><p>The role is 3 days in office / 2 WFH.</p><p> </p><p><em>Reference Number: </em>06800-0013344723</p><h4> </h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFyay5iZW5uZXR0LjQzMTE5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>THE COMPANY</strong></p><p>A specialised financial technology firm delivering trading and liquidity management solutions to global financial institutions and retail brokers.</p><p><strong>On offer:</strong></p><ul><li>Join an established/ collaborative team providing the opportunity to upskill your financial markets knowledge.</li><li>A varied role, from resolving technical issues to client onboarding.</li><li>Free lunch</li><li>Private Health insurance</li></ul><p> </p><p> </p><p><strong>THE ROLE</strong></p><p>As the Application Support analyst, you will own complex technical problems from diagnosis to resolution, acting as the crucial link between customers and the businesses propriety applications and products.</p><p>Some focus on project work including new customer application integrations, maintenance, upgrades and migrations.</p><p><strong>Responsibilities:</strong></p><ul><li>Provide technical and functional support to institutional and retail trading clients using the firm's trading and liquidity management platforms.</li><li>Respond to customer queries, provide troubleshooting advice and apply efficient resolution tactics, conducting deep investigations where required.</li><li>Determine root cause analysis of trading issues.</li><li>Support new client onboarding, from initial application suite planning through to implementation.</li><li>Maintain application upgrades and migrations.</li></ul><p> </p><p> </p><p><strong>YOUR PROFILE</strong></p><p>Ideal for an Application Support Analyst with experience in financial trading, who enjoys variety and enthusiastically takes on new challenges.</p><p>Will suit a curious individual, with a strong customer focus that can bridge the gap between the business applications and customers technical needs.</p><p><strong>Required experience:</strong></p><ul><li>Excellent triaging skills across Applications, Windows OS, and networking issues (TCP/IP).</li><li>Strong knowledge around financial trading process (Orders, execution, clearing, and settling).</li><li>Good understanding of financial instruments (stocks, securities, Forex, CFDs, and other derivatives).</li><li>Exceptional communication skills and ability to resolve issues under pressure.</li><li>Understanding of FIX protocol/ messages.</li><li>MT4/MT5 knowledge is highly desirable.</li></ul><p> </p><p> </p><p><strong>This is a full-time role located in North Sydney (hybrid working), offering $90,000 - $120,000 (plus super).</strong></p><p> </p><p><strong>*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.</strong></p><p><strong> </strong></p><p> </p><p>Reference Number: 06800-0013322957</p><p>This is a hybrid position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YnJhbmRvbi53aWxraW5zLjEzMTM0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
