<p style="display: inline !important;"><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client, a well-established Managed Service Provider in Geelong, is looking for an experienced Service Desk Manager to lead their high-performing support team while driving continuous improvement across service delivery.</p><p><strong><span style="text-decoration: underline;">About the Role<br /></span></strong>You will play a pivotal role in ensuring the seamless delivery of services to clients. You will oversee service operations, manage client relationships and drive continuous improvement initiatives to enhance service quality and efficiency.</p><p>Key responsibilities include:</p><ul><li><strong>Client Relationship Management</strong>: Serve as the primary point of contact for key client accounts, building strong relationships and understanding their business needs.</li><li><strong>Service Delivery Oversight</strong>: Monitor and manage service delivery performance, ensuring adherence to SLAs and KPIs.</li><li><strong>Team Leadership</strong>: Lead and motivate a team of service delivery professionals, providing guidance, support, and fostering a culture of accountability and excellence.</li><li><strong>Continuous Improvement</strong>: Identify opportunities for process improvements and efficiencies within service delivery operations.</li><li><strong>Escalation Management</strong>: Handle escalated issues and incidents, working closely with technical teams to resolve challenges promptly.</li><li><strong>Reporting and Analytics</strong>: Prepare regular reports and analytics on service delivery performance and metrics for management and clients.</li><li><strong>Risk Management</strong>: Proactively identify and mitigate risks that may impact service delivery or client satisfaction.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">About You</span></strong></p><p>You will have proven experience in Service Delivery or Service Operations within an MSP or IT services environment.</p><p> </p><p>Alongside this, you will have:</p><ul><li>A strong understanding of IT service management principles, with ITIL framework certification preferred.</li><li>Excellent leadership and people management skills, with a track record of leading high-performing teams.</li><li>Exceptional communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.</li><li>An analytical mindset with the ability to interpret data and trends to drive informed decisions.</li><li>Commitment to continuous learning and professional development.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Why Join?</span></strong></p><ul><li>A collaborative, growth-focused culture where your ideas are heard</li><li>Opportunities for professional development and technical certification</li><li>A hybrid work model with flexibility</li><li>Competitive salary and clear career progression within the business.</li></ul><p> </p><p>If you're ready to lead a capable team while keeping your technical edge sharp, we'd love to hear from you.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the Apply button.</p><p><strong>Job Reference No: 06810-0013386594-TW</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMDk2NDIuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Senior Talent Director</strong></p><p>Robert Half Melbourne, (On-site)</p><ul><li>Full time position</li><li>Global NYSE listed organisation</li></ul><p> </p><p>We offer a long history of innovation, proudly providing our diverse customer base a unique service offering, unlike any other in our field.</p><p>An environment where we truly value you and all that you bring; we want to you thrive and feel proud to be a part of our global organization.</p><p> </p><p><strong>About our organisation:</strong></p><p>Robert Half is a specialized talent solutions provider, offering global recruitment services to help employers find their ideal candidates and to assist job seekers in discovering their next opportunity. With over 300 offices worldwide, we are excited to expand our ANZ operations.</p><p> </p><p><strong>About the role:</strong></p><p>As a Senior Talent Director, you will be responsible for generating recruitment opportunities for the Finance and Accounting practice area and furthering the brand awareness and service offering of Robert Half. For candidates, you will manage the full talent lifecycle, from initial pre-screen to internal interview, through to finalisation of permanent or contract placements. For clients, you will be responsible for new business development activity; maintaining and developing existing relationships, job order generation, understanding their requirements and advising and recruiting; accordingly, to include interviewing, presenting of profiles, negotiation of salaries and fees and post-placement care.</p><p>Your responsibilities will include:</p><ul><li>Demonstrating incremental growth of personal monthly performance and provision of quality customer service</li><li>Leading your own business development endeavours and candidate acquisition</li><li>Creating and maintaining a productive sales culture demonstrating inclusive leadership behaviours</li><li>Growing your network to develop new and existing business relationships</li><li>Building a talent pool/candidate pipeline</li><li>Conducting all stages of a talent solution for your customers</li><li>Understanding and analysing the market and sharing trends</li><li>Participating in company events, networking, CSR activities, and other community engagement opportunities</li></ul><p> </p><p><strong>Who you are:</strong></p><p>You have a minimum of 5 years of recruitment experience. You are passionate about what you do and demonstrate drive and tenacity. You enjoy working collaboratively in a high-performing environment and are keen to pursue a career in a consultative and solution-orientated business. You embrace the training opportunities available and take ownership of developing your career. You are a critical thinker who can make quick, agile decisions with a determination to achieve the best outcome for all. You thrive in a results-oriented environment. The characteristics that make our consultants successful include:</p><ul><li>A naturally inquisitive approach to life and an appreciation for diverse perspectives</li><li>Well-developed interpersonal, influencing, and communication skills</li><li>A desire to work collaboratively</li><li>An eagerness to embrace and learn new technologies</li><li>The ability to adapt in an evolving environment</li><li>An ethical and growth-oriented mindset</li><li>Strong relationship and stakeholder management skills with a demonstrated ability to work with leaders at different levels of seniority</li><li>A natural agility to move fluidly and flexibly between tasks, demonstrating resilience</li></ul><p> </p><p><strong>Benefits:</strong></p><ul><li>We offer a competitive base salary commensurate with your experience. The role has scope for between $100k - $110k plus an uncapped and transparent commission scheme.</li><li>Wellness initiatives, including an in-house mental health platform, EAP, and a monthly wellness calendar</li><li>Industry-leading learning and development programs, including tailored career development and national and international mentorship programs</li><li>Access to the best technology to enable your success as a consultant, including a laptop, Salesforce, DOMO, various job board access, and the best tech infrastructure and marketing in the industry</li><li>Annual national and international recognition events, regular team and branch-centric events throughout the year</li><li>Opportunities for career mobility across our global network of offices</li><li>Our commitment to diversity, equity, and inclusion is demonstrated through our policies and programs, including employee network groups, and we offer progressive leave policies, paid charity leave, and loyalty leave</li><li>Our Corporate Social Responsibility initiatives include a matching gifts platform, Happy Hours Volunteering, and CSR committee</li></ul><p> </p><p>At Robert Half, we know that our greatest strengths come from the people who make up our team. For us, inclusion is ingrained in who we are today. Our work is far from over. We continuously push for better. We empower our team members to make an impact on our business and in the community. We foster a culture that is unconditionally inclusive, and in return ask that our people contribute all their differing perspectives, ideas, and experiences for one common purpose: to advance the way people live and work.</p><p> </p><p>If you're interested in joining our team, please apply and our Talent Acquisition team will be in touch for an initial chat if your background meets with this hiring criteria. Applicants must have full working rights in Australia/NZ or the relevant sponsorship.</p><img src="https://counter.adcourier.com/aGF5bGV5LmJhY2hlci42NTg1Ni4xMDY3NUByb2JlcnRoYWxmaW50bC5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">About the Company</span></strong></p><p>Our client is a family-owned fleet management organisation located on St Kilda Road. With an operations team of 12, they endorse a hands on & collaborative environment with fantastic learning & development opportunities. They are continuing to grow and so require an Administration & Customer Support Officer to support their Fleet Management & Settlements teams.</p><p><strong>Please note the organisation will be moving into a new office in the CBD in July this year.</strong></p><p> </p><p><strong><span style="text-decoration: underline;">About the Role</span></strong></p><p>Working across both the Fleet Management & Settlements teams, this role Is integral to the success of the business and smooth running of operations. This is a complex industry that requires the ability to grasp a variety of concepts, so a switched on and detail-oriented nature is essential. Your role will be a mix of <strong>Administration</strong>, <strong>Accounts</strong> and <strong>Customer Support.</strong></p><p>This is a <strong>temporary </strong>role commencing ASAP and for the right candidate it has the view to convert into a long term <strong>permanent </strong>position. They operate Monday-Friday, 38-hour week, <strong>2/3 days in office + 3 from home</strong> per week (once training is complete).</p><p> </p><p><strong><span style="text-decoration: underline;">Duties</span></strong></p><p>Some of your key duties will include:</p><ul><li>Processing client reimbursements and lease settlements in the system</li><li>End of lease account reconciliations</li><li>Responding to customer enquiries via phone and email, resolving any frustrations or disputes</li><li>Forwarding Payout letters to customers and responding to payout enquiries</li><li>General administrative tasks and projects wherever required</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Skills & Experience</span></strong></p><p>To be a successful candidate you <strong>must</strong> have:</p><ul><li>Previous experience in an Administrative role - <strong>2/3 years minimum </strong></li><li>Previous experience providing exceptional Customer Service</li><li>A system and technology savvy approach</li><li>Exceptional attention to detail, initiative & adaptability</li><li>Have full working rights in Australia</li><li>Be immediately available to start!</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Culture & Benefits</span></strong></p><ul><li>Hybrid working model offered!</li><li>Be part of a stable and growing business!</li><li>Opportunity to convert into a permanent long-term position!</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No:</strong> <strong>06810-0013395353</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/a3Jpc3RhLmJlbm5ldHQuMjc2MzUuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Robert Half has partnered with a growing Brisbane-based MSP supporting enterprises across South-East Queensland. This is a fantastic opportunity for junior techs to join a structured, process-driven service desk.</p><p>Our client is seeking a structured Level 1 IT Support Analyst to manage first-touch ticket triage and initial resolution across a multi-client MSP environment. This hands-on role formalises the Level 1 function, strengthens ticket triage, and provides a pathway into Level 2 support, giving you real impact and career growth from day one.<br /><br /> While based in Brisbane, the role primarily services Gold Coast clients. It is 90% remote and 10% onsite, with weekly visits to the Brisbane office - effectively four days working from home.</p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p><strong>Responsibilities:</strong></p><ul><li>Act as the first point of contact for inbound tickets and calls via phone and email</li><li>Perform triage for each ticket, logging and categorising requests through the ITSM tool</li><li>Assist with software installations, updates, and troubleshooting</li><li>Respond to and resolve tickets promptly and/or escalate accordingly</li><li>Take ownership of customer environments, providing specialist expertise and acting as an escalation point for IT Support Coordinators and Technicians</li><li>Commitment to continuous learning and staying up-to-date with emerging technologies</li><li>Provide 90% remote support and 10% onsite for Gold Coast clients</li></ul><p><strong>Requirements: </strong></p><ul><li>12-24 months experience in an MSP</li><li>Strong technical knowledge across Windows environments, Active Directory, Exchange/O365</li><li>Hands-on experience with hardware setup, troubleshooting, and peripherals</li><li>Excellent written and verbal communication, with a focus on customer service and relationship-building</li><li>Ability to work independently and collaboratively in a team environment</li><li>Strong organisational, time management, and problem-solving skills</li><li>Relevant technical qualifications and certifications; ITIL or other service management certifications are highly desirable</li></ul><p><strong><span style="text-decoration: underline;">Why Join</span></strong></p><p>This role offers plenty of room for growth, with a clear pathway to progress your career. Our client is growing and actively supports continuous learning and skill development. They foster a positive culture with strong mentoring, collaboration, and a focus on helping you succeed, all while offering a 4 day WFH model!</p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Learn more about our Brisbane recruitment services: <a href="https://www.roberthalf.com.au/brisbane">https://www.roberthalf.com.au/brisbane</a></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c29waGlhLmpvbmVzLjc2ODExLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>.NET Umbraco Developer</strong><br /> <br /> <strong>Role Overview<br /></strong><br />We are seeking an experienced .NET Umbraco Developer to design, build, and maintain scalable, high-performance websites and digital platforms using Umbraco CMS and the Microsoft .NET stack. You will work closely with designers, content editors, and stakeholders to deliver intuitive, secure, and maintainable content-driven solutions.<br />This role suits someone who enjoys clean architecture, modern .NET practices, and building elegant CMS-driven experiences.<br /><br /><strong>Key Responsibilities</strong><br /> </p><ul><li>Design, develop, and maintain websites and applications using Umbraco CMS</li><li>Build custom Umbraco components including Document Types, Data Types, Macros, and Templates</li><li>Develop backend functionality using C# and ASP.NET / ASP.NET Core</li><li>Implement MVC patterns, Razor views, and clean API integrations</li><li>Integrate third-party services (REST APIs, CRMs, marketing tools, analytics, etc.)</li><li>Ensure performance, security, accessibility, and SEO best practices</li><li>Collaborate with UX/UI designers to implement responsive, user-friendly interfaces</li><li>Support content editors with CMS training, documentation, and improvements</li><li>Participate in code reviews and contribute to technical standards</li><li>Troubleshoot, debug, and optimise existing solutions</li><li>Contribute to deployment pipelines and environment management (CI/CD)</li></ul><p><br /><strong>Required Skills & Experience</strong><br /> </p><ul><li>Strong experience with Umbraco CMS (v8-v13+)</li><li>Solid commercial experience with C# and .NET / .NET Core</li><li>Experience with ASP.NET MVC, Razor, and dependency injection</li><li>Proficiency in HTML5, CSS3, JavaScript, and modern frontend practices</li><li>Experience working with SQL Server and ORM tools (Entity Framework preferred)</li><li>Familiarity with RESTful APIs and integration patterns</li><li>Understanding of CMS security, permissions, and workflows</li><li>Experience with Git-based version control</li><li>Strong problem-solving and communication skills</li></ul><p><br /><strong>Desirable / Nice to Have</strong><br /> </p><ul><li>Knowledge of Headless Umbraco and content delivery APIs</li><li>Experience with Azure (App Services, Functions, Storage, DevOps)</li><li>Familiarity with frontend frameworks (React, Vue, or similar)</li><li>Knowledge of accessibility standards (WCAG)</li><li>Experience working in Agile / Scrum environments</li></ul><p><br /><strong>Qualifications<br /></strong><br />Degree in Computer Science, Software Engineering, or equivalent experience<br /> </p><ul><li>Relevant Microsoft or Umbraco certifications (advantageous but not required)</li></ul><p><br /><strong>What We Offer</strong><br /> </p><ul><li>Opportunity to work on modern, scalable digital platforms</li><li>Supportive, collaborative development culture</li><li>Flexibility around work arrangements</li><li>Ongoing learning and professional development</li></ul><p><br /> <br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/SHV6ZWZhLlNvbmkuNTkyODAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Your Opportunity </strong></p><p>You will join an established business that looks after their people. They're a business with strong culture, career development, and leadership that values the contribution that you make to their success. </p><p>They're an Australian success story with a large workforce and international locations whilst remaining proudly Brisbane based. They're innovative, have a commitment to sustainability, and are values led. </p><p>You will receive significant support from leadership in the form of mentorship and self-directed learning as well flexible start / finish.</p><p>Your role as the Credit Manager is to manage the company's credit risk by overseeing the assessment, approval, and monitoring of customer credit accounts. This role is client focused and you will be responsible for ensuring existing relationships are maintained and improved upon.</p><p><strong>Responsibilities:</strong></p><p><strong>Credit Risk Management</strong></p><ul><li>Assess and approve new customer credit applications in line with company policy.</li><li>Review existing credit limits regularly and adjust based on risk analysis and payment history.</li><li>Liaise with external credit reference agencies and insurers to inform decisions<strong>.</strong></li></ul><p><strong>Accounts Receivable Oversight:</strong></p><ul><li>Monitor the aged debtor's ledger and ensure timely collection of outstanding balances.</li></ul><ul><li>Manage complex or high-value accounts and resolve disputes or escalations.</li><li>Develop and implement strategies to reduce aged debt and improve cash flow including collection calls.</li></ul><p><strong>Team Management & Leadership:</strong></p><ul><li>Manage and mentor the Credit Controller, providing training, support, and development.</li><li>Set clear performance objectives and conduct regular reviews.</li></ul><p><strong>Process Improvement:</strong></p><ul><li>Streamline and improve credit control procedures and reporting systems.</li><li>Work closely with the sales, customer service, and finance teams to enhance credit management processes.</li><li>Ensure compliance with internal controls and company credit policies.</li></ul><p><strong>Reporting & Analysis:</strong></p><ul><li>Prepare monthly reports on aged debt, bad debt provision, and credit exposure for senior management.</li><li>Analyse trends in customer payment behaviour and recommend risk mitigation actions.</li><li>Support internal and external audits as required.</li></ul><p><strong>Stakeholder Engagement:</strong></p><ul><li>Build and maintain strong relationships with key customers to facilitate effective communication and payment.</li><li>Collaborate with the wider finance and sales teams to resolve customer queries and disputes efficiently.</li></ul><p><strong>About You</strong></p><ul><li>Minimum 3 years of Credit Management/supervisory experience.</li><li>Previous management experience of a direct report.</li><li>Intermediate Excel understanding - basic formulae understanding.</li><li>Strong understanding of credit control policies</li><li>Excellent communication with relationship building expertise</li></ul><p><strong>Apply Today</strong></p><p>Submit your CV directly via email to Maria Saavedra on [email protected] or by pressing the Apply button.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/d2FkZS5yYW5kbGUuOTI3OTYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Your opportunity</strong></p><p>The business offers on-site parking, flexible start and finish times, and a team environment where people are trusted to get their work done.</p><p>You'll be joining a growing, international organisation where the finance team works closely together, supports one another, and takes pride in delivering high-quality reporting. The culture is genuinely collaborative, the environment is stable, and you'll receive training and development.</p><p>You'll work closely with an experienced Senior Financial Accountant (with daily interaction with the CFO) who will provide guidance and exposure across both management and statutory reporting.</p><p>If you're someone who enjoys learning, improving systems, and understanding the "why" behind the numbers, this role will give you that opportunity.</p><p><strong>What you'll be doing</strong></p><p>This role will provide support across a broad range of financial reporting and operational accounting activities including:</p><ul><li>Assisting with the preparation of monthly management accounts, reporting packs and variance analysis</li><li>Supporting quarterly and year-end statutory reporting under IFRS and overseas listing requirements</li><li>Preparing general ledger journals, accruals and balance sheet reconciliations</li><li>Assisting with tax compliance including BAS, PAYG, FBT and payroll tax</li><li>Managing accounts payable and receivable activities, including supplier payments and debtor follow-up</li><li>Preparing bank reconciliations and supporting cashflow monitoring</li><li>Maintaining the fixed asset register and depreciation schedules</li><li>Contributing to system improvements and finance process enhancements</li></ul><p><strong>About you</strong></p><p>You'll be someone who enjoys working in a structured finance environment and takes pride in accuracy, organisation, and problem solving.</p><p>You will bring:</p><ul><li>A degree in Accounting, Commerce or similar</li><li>3-5 years' experience in an accounting or assistant accountant role</li><li>Progress towards CA or CPA qualification</li><li>Solid understanding of Australian accounting standards, with IFRS exposure viewed favourably</li><li>Strong Excel and accounting systems skills (Xero, MYOB Advanced or similar)</li><li>High attention to detail with strong reconciliation and analytical ability</li><li>A proactive and collaborative mindset</li></ul><p><strong>Apply Today</strong></p><p>Submit your CV directly via email to Stewart Selwood on [email protected] or by pressing the Apply button.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c3Rld2FydC5zZWx3b29kLjU4MjczLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
