<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p>This company is a mid-sized US-listed Professional Services Consulting firm who employ 5000+ staff in over 80+ office locations around the globe.</p><p>Their Cyber Security Practice are trusted advisors to CIO's, IT Leaders and C-Suite Executives across Cyber Strategy & Program Services, Cloud & Data Security, Digital Identity, Cyber Defence & Resilience, and Cyber Risk.</p><p> </p><p><strong><em>Benefits include: </em></strong></p><ul><li>A non-political environment with merit-based promotions meaning your career is in your own hands.</li><li>Clear career path and progression opportunities.</li><li>Extensive ongoing professional development & training opportunities.</li><li>Flat structure giving you direct access to tenured leaders in the business. </li><li>Hybrid working - work/life balance with flexible working hours.</li><li>Varied and interesting engagements working with large and highly recognizable clients across Financial Services, Banking, State & Federal Government, Energy, Resources etc.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT</span></strong></p><p>Consulting-style role to become a trusted client advisor to enterprise clients and deliver a broad range cyber security advisory engagements.</p><p>It's a client-facing role, leading & directing the planning & execution of various cybersecurity engagements, spanning cyber strategy, IDAM, Data Security, Cloud Security, Privacy, and Cyber Defence, Resilience & Risk etc.</p><p>Responsibilities include engagement planning & execution; drafting proposals; running discovery sessions; managing field work, risk assessments, support reporting, budgeting, directing/managing team members etc.</p><p> </p><p>Hybrid working available.</p><p> </p><p><strong>Responsibilities include:</strong></p><ul><li>Lead the delivery professional and high-quality consulting services to clients.</li><li>Work collaboratively with others to deliver well-designed, implemented, and governed cybersecurity strategies.</li><li>Manage cybersecurity programs and design/implement security strategies based on NIST, ISO 27001, Essential Eight, SOC2, and Zero Trust etc.</li><li>Provide advisory, expertise, and education on cybersecurity frameworks, standards, technology, and solutions.</li><li>Conduct cybersecurity reviews and identify risks.</li><li>Act as a reviewer for engagement quality on findings and client reporting.</li><li>Lead stakeholder meetings/workshops.</li><li>Mentor and train junior consultants. </li></ul><p> </p><p><strong><span style="text-decoration: underline;">A SUITABLE CANDIDATE? </span></strong></p><p>Suitable for a motivated and driven Cyber Security professional with consulting experience and who is hungry to grow their career inside a supportive and non-political environment with merit-based promotions.</p><p>Ideal for someone who enjoys varied work and can work on multiple projects.</p><p> </p><p><strong><em>Required Knowledge / Skills / Experience:</em></strong></p><ul><li>Proven cyber consulting experience (or similar), leading multiple engagements.</li><li>Expertise across a broad range of cybersecurity domains e.g. Identity, Privacy, DLP, Cloud Security, Data security, Cyber Straetgy & Advisory.</li><li>Background conducting cyber risk assessments.</li><li>Knowledge & expertise in security frameworks such as ISO 27001, NIST, Essential Eight etc.</li><li>Relevant degree and certifications (e.g. CISA, CISM, CISSP, bachelor's degree etc).</li></ul><p><strong> </strong></p><p><strong><em>Required Soft Skills: </em></strong></p><ul><li><span style="text-decoration: underline;">Team player</span> - enjoys guiding, collaborating and knowledge sharing with other to achieve outcomes.</li><li><span style="text-decoration: underline;">Critical thinking </span>- curiosity to ask questions to determine scope and narrow down pain points.</li><li><span style="text-decoration: underline;">Communication skills </span>- clear and impactful communication skills (both verbal and written), especially when presenting to clients.</li><li><span style="text-decoration: underline;">Accountability</span> - values taking ownership of tasks and delivering excellence.</li><li><span style="text-decoration: underline;">Eagerness</span> - willingness to take on additional responsibilities and contribute to a team.</li><li><span style="text-decoration: underline;">Professionalism</span> - presentation, interactions, and conduct, including when engaging with clients.</li><li>Keen to progress a career in consulting.</li></ul><p> </p><p><strong><em>This is a full time permanent full located in the Sydney CBD and is offering circa $125,000 - $145,000 +super (+ $14-17k bonus) - depending on experience. </em></strong></p><p> </p><p> </p><p><em>*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.</em></p><p> </p><p> </p><p>Reference Number: 06800-0013400690</p><p> </p><p>This is a hybrid position.</p></td></tr></tbody></table><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjQ0MjgzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>Opportunity, Roadmap & Value</strong></p><ul><li>Establish and run an always‑on pipeline to <strong>identify, size and prioritise</strong> opportunities (process improvements, digital products, automation, data/AI use cases) against divisional outcomes.</li><li>Build and maintain a <strong>12-18 month divisional technology roadmap</strong>, with clear problem statements, benefits hypotheses, delivery T‑shirt sizes, dependencies and costs.</li><li>Define business cases and <strong>benefits realisation plans</strong>; track outcomes post‑go‑live and course‑correct where needed.</li></ul><p> </p><p><strong>Divisional Point of Contact & Escalation</strong></p><ul><li>Act as the <strong>single front door</strong> for the NDIS Division for technology requests, escalations and incident/major incident updates; ensure timely communications to operations and executives.</li><li>Triage and route work across engineering, data, IT operations, security and vendors; <strong>unblock delivery</strong> by resolving cross‑team dependencies.</li></ul><p> </p><p><strong>Delivery Leadership</strong></p><ul><li>Convert prioritised initiatives into <strong>clear epics/stories and releases</strong>; agree acceptance criteria and success measures with business owners.</li><li>Lead <strong>delivery cadences</strong> (stand‑ups, showcases, release planning) and maintain transparency through dashboards on scope, risk, budget and value.</li><li>Champion <strong>fit‑for‑purpose change management</strong> (training, comms, SOP updates) to drive adoption at the frontline.</li></ul><p> </p><p><strong>Platform & Application Ownership (Divisional)</strong></p><ul><li>Own the <strong>health, lifecycle and service levels</strong> of divisional applications and integrations in partnership with central technology teams.</li><li>Maintain an inventory of systems, interfaces, data flows and <strong>critical </strong><strong>controls</strong>; plan upgrades, refactors and retirements.</li></ul><p> </p><p><strong>Stakeholder Engagement & Vendor Management</strong></p><ul><li>Build trusted relationships with clinical leaders, service delivery managers, finance, quality & safeguarding, and external partners.</li><li>Shape statements of work, manage vendor performance, and ensure <strong>contractual SLAs</strong> and <strong>security obligations</strong> are met.</li></ul><p> </p><p><strong>Qualifications</strong></p><ul><li>Tertiary qualification in Business, Health, Technology or related discipline (or equivalent experience).</li><li>Desirable: Certifications in <strong>Agile/SAFe</strong>, <strong>ITIL</strong>, <strong>Business Analysis (CBAP/PMI‑PBA)</strong>, <strong>Change (Prosci)</strong>, and/or <strong>Data/AI governance</strong>.</li></ul><p> </p><p><strong>Experience</strong></p><ul><li>7-10+ years in business technology leadership (e.g., product, solutions, transformation) in <strong>health, disability, or other regulated services</strong>.</li><li>Proven record standing up and running an <strong>opportunity pipeline and roadmap</strong>, with quantifiable benefits delivered.</li><li>Experience as the <strong>primary business technology escalation point</strong> for a large operational division.</li><li>Working with <strong>cross‑functional delivery</strong> (engineering, data, cyber, infrastructure) and external vendors.</li><li>Exposure to <strong>NDIS context</strong> (practice standards, safeguarding, audits) strongly preferred.</li></ul><p> </p><p><strong>Skills & Competencies</strong></p><ul><li>Opportunity assessment, <strong>prioritisation frameworks</strong> (e.g., WSJF/ICE), and benefits modelling.</li><li>Requirements discovery, journey/process mapping, service design, UAT coordination.</li><li>Strong financial fluency: cost/benefit, business casing, and portfolio trade‑offs.</li><li>Excellent stakeholder, vendor and <strong>governance</strong> management; concise executive reporting.</li><li>Pragmatic change/adoption planning; training and comms design.</li><li>High degree of <strong>resilience</strong>, urgency and follow‑through.</li></ul><p> </p><p>Reference Number: 06810-0013399808 - PJ</p><p><strong><em> </em></strong></p><p><strong>This is a hybrid</strong> <strong>position.</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/cGhpbGlwLmpvbmVzLjM5NjQwLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>About the Organisation</strong></p><p>This organisation delivers essential services to a diverse and growing community and is committed to fostering a collaborative, innovative, and high-performing workplace. With a strong focus on sustainability, service excellence, and digital transformation, the organisation continues to evolve to meet the needs of its stakeholders.</p><p><strong>The Opportunity</strong></p><p>An experienced ICT leader is sought to oversee the strategic direction, operational performance, and continuous improvement of technology services. This role plays a key part in enabling organisational outcomes through secure, reliable, and forward-thinking digital solutions.</p><p>You will partner with senior leadership to ensure technology capabilities align with strategic priorities, while driving innovation, resilience, and efficiency across the organisation.</p><p><strong>Key Responsibilities</strong></p><p><strong>Strategic & Business Leadership</strong></p><ul><li>Contribute to organisational planning and long-term strategic direction</li><li>Provide expert technology advice to senior stakeholders</li><li>Establish and monitor performance metrics to evaluate service delivery and outcomes</li><li>Lead the development and ongoing refinement of ICT strategies, frameworks, and policies</li><li>Oversee departmental budgeting, forecasting, and financial performance</li></ul><p><strong>People Leadership</strong></p><ul><li>Lead, coach, and develop a high-performing ICT team</li><li>Translate strategic priorities into clear operational objectives</li><li>Foster a culture of continuous improvement, collaboration, and accountability</li><li>Support staff through change, transformation, and innovation initiatives</li></ul><p><strong>Technology & Operations</strong></p><ul><li>Oversee all ICT functions, including infrastructure, applications, networks, and communications systems</li><li>Ensure effective management of enterprise systems, platforms, and digital services</li><li>Evaluate and implement technology solutions aligned with evolving business needs</li><li>Maintain strong cyber security controls, governance, and risk management practices</li><li>Lead disaster recovery and business continuity planning within the ICT environment</li><li>Oversee digital platforms, including web and internal systems, to ensure usability and performance</li><li>Ensure delivery of responsive and effective ICT support services across the organisation</li></ul><p><strong>Governance & Compliance</strong></p><ul><li>Ensure adherence to relevant legislation, policies, and regulatory requirements</li><li>Promote safe, inclusive, and respectful workplaces</li><li>Support continuous improvement of systems, processes, and service delivery</li><li>Manage vendor relationships, procurement processes, and contracts</li></ul><p><strong>About You</strong></p><p><strong>Skills</strong></p><ul><li>Strong communication skills with the ability to influence and advise diverse stakeholders</li><li>Excellent organisational and leadership capability across both strategic and operational domains</li><li>Highly developed interpersonal skills with the ability to build effective relationships</li><li>Analytical mindset with the ability to translate insights into actionable outcomes</li><li>Experience leveraging digital tools to improve reporting, automation, and efficiency</li></ul><p><strong>Knowledge</strong></p><ul><li>Broad understanding of organisational management including planning, finance, and risk</li><li>Contemporary ICT practices including cloud services, mobility, and collaboration platforms</li><li>Cyber security, data governance, and privacy frameworks</li><li>ICT governance models, standards, and risk methodologies</li><li>Business continuity and disaster recovery principles</li><li>Project and program management methodologies</li></ul><p><strong>Experience</strong></p><ul><li>Demonstrated experience leading ICT strategy and delivery in a complex environment</li><li>Proven ability managing enterprise systems, infrastructure, and digital platforms</li><li>Experience implementing cyber security and risk mitigation frameworks</li><li>Strong leadership experience managing teams and driving performance</li><li>Track record delivering strategic and operational initiatives</li><li>Experience managing budgets, vendors, and procurement processes</li></ul><p><strong>Qualifications</strong></p><ul><li>Tertiary qualifications in Information Technology, Computer Science, or related discipline (or equivalent experience)</li><li>Postgraduate qualifications in business or leadership (or working towards) are desirable</li><li>Current driver's licence</li><li>Ability to obtain a National Police Clearance</li></ul><p><strong>Key Stakeholders</strong></p><ul><li>Senior Leadership Team</li><li>Internal business units</li><li>External vendors and service providers</li></ul><p><strong>Why Apply?</strong></p><p>This is an opportunity to take ownership of a critical function within a forward-thinking organisation and drive meaningful impact through technology leadership, innovation, and strategic alignment.</p><p><strong><em> </em></strong></p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>hybrid <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c2FyYWguc3RlaW5ob2ZmLjczNjE5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>About the Role</strong></p><p>We are seeking an experienced Business Analysis Manager to lead and mature our Business Analysis capability across a portfolio of strategic initiatives. This role will manage a team of 10+ Business Analysts, drive improvements in project delivery back to the business, and establish stronger governance, visibility, and delivery standards across programs.</p><p>You will play a critical leadership role partnering with senior stakeholders, program directors, and technology teams to ensure business initiatives are delivered with clear requirements, strong governance, and measurable outcomes.</p><p>This role is ideally suited to someone who began their career in consulting and has since moved into industry, bringing strong structured thinking, stakeholder management, and delivery discipline.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Lead, mentor, and develop a team of 10+ Business Analysts across multiple programs and projects</li><li>Improve project delivery outcomes by uplifting business analysis practices, frameworks, and standards</li><li>Establish stronger governance, documentation standards, and delivery processes across the BA function</li><li>Improve visibility and reporting of project progress, risks, dependencies, and outcomes to senior stakeholders</li><li>Partner closely with Program Managers, Project Managers, and Technology teams to ensure requirements are clear, traceable, and aligned to business objectives</li><li>Support and lead strategic initiatives, including M&A integrations, operating model changes, and transformation programs</li><li>Drive consistent BA methodologies, tooling, and best practices across the organisation</li><li>Act as a trusted advisor to senior leadership on business requirements, process improvement, and delivery strategy</li></ul><p> </p><p><strong>About You</strong></p><ul><li>Proven experience leading and managing a team of 10+ Business Analysts</li><li>Strong track record improving project delivery capability and BA maturity within an organisation</li><li>Experience establishing governance frameworks, reporting standards, and delivery processes</li><li>Prior experience working on M&A integrations, strategic transformation, or large-scale programs</li><li>Background in top-tier or mid-tier consulting (highly desirable and strongly preferred)</li><li>Exceptional stakeholder engagement and executive communication skills</li><li>Strong understanding of business analysis methodologies, operating models, and delivery frameworks</li><li>Experience working across business and technology teams</li></ul><p> </p><p><strong>Why Join Us</strong></p><ul><li>Lead and shape the Business Analysis capability across major strategic programs</li><li>Influence organisation-wide delivery standards and governance</li><li>Work closely with senior leadership on high-impact initiatives including transformation and M&A</li><li>Opportunity to build and develop a high-performing BA practice</li></ul><p> </p><p><em>Reference Number: </em><strong>06800-0013400698</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFyay5iZW5uZXR0LjMyMzkxLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>The Opportunity<br /> </strong>We're partnering with a well-established Brisbane based organisation that has modernised its environment across Azure and Microsoft 365 and is now looking for a Systems Administrator to help run and improve it day to day.</p><p>This is a hands-on role suited to someone who enjoys ownership, solving problems properly, and continuously improving how an environment operates.</p><p><strong>The Role<br /></strong>Reporting to the IT Operations Manager, you'll take responsibility for the organisation's Microsoft environment across Azure, M365, and endpoints. Ensuring systems are secure, stable, and well managed.</p><p><strong>Key Responsibilities</strong></p><ul><li>Administer and support Microsoft 365 (Exchange Online, SharePoint, Teams)</li><li>Manage Entra ID (Azure AD), including users, groups, and access controls</li><li>Maintain and support Azure infrastructure (VMs, networking, backups)</li><li>Own Intune / Endpoint Manager for device configuration and compliance</li><li>Implement and maintain security controls (MFA, Conditional Access, Defender)</li><li>Deliver projects across the tech stack (migrations, rollouts, improvements)</li><li>Provide escalation support across L2-L3 issues where required</li></ul><p><strong>What We're Looking For</strong></p><ul><li>Experience as a Systems Administrator in a Microsoft environment</li><li>Strong exposure to Azure and Microsoft 365</li><li>Solid understanding of Entra ID (Azure AD) and identity management</li><li>Experience with Intune and modern endpoint management</li><li>Experience with Azure infrastructure (VMs, VNets, backups, VPNs)</li><li>Comfortable using PowerShell</li><li>Ability to take ownership and improve systems, not just maintain them</li></ul><p><strong>Why Join?</strong></p><ul><li>Modern, cloud-first Microsoft environment</li><li>Genuine ownership across the full stack</li><li>Opportunity to improve and shape systems, not just support them</li><li>Meaningful work within a stable, well-run organisation</li><li>Clear opportunity for growth and development</li></ul><p>If this sounds like you, apply now or reach out to <strong>[email protected]</strong> for a confidential discussion.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZWxpLmVsa2luZ3Rvbi44MjMwNC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>About the Company</strong></p><p>An ASX-listed alternative asset manager with a strong presence across real assets, digital infrastructure, private credit, private equity and energy transition. The business manages significant assets under management and is focused on scalable, long-term growth across diversified investment platforms. It fosters a collaborative, high-performance culture with a strong commitment to inclusion and diversity.</p><p> </p><p><strong>About the Role</strong></p><p>This is a 6-month contract based within a Sydney data centre environment, supporting day-to-day operational administration. The role sits within the site operations team and is responsible for change control coordination, customer reporting, access management, and facilities-related administration. You will act as a key liaison between customers, service providers, security and facilities management, ensuring compliance and smooth operational processes.</p><p> </p><p><strong>About You</strong></p><p>You bring experience in facilities, data centre, or other structured critical environments. You have strong administrative capabilities with high attention to detail and confidence managing documentation, reporting and compliance processes. You're organised, proactive and comfortable liaising with multiple stakeholders while managing competing priorities in a fast-paced setting.</p><p> </p><p><strong>What's on Offer</strong></p><ul><li>6-month Fixed Term Contract</li><li>Must be happy with 5-days in office</li><li>Immediate start</li><li>Exposure to critical infrastructure and digital operations</li><li>Collaborative and high-performing team environment</li><li>Professional development and hands-on operational experience</li></ul><p> </p><p>Reference Number: <a href="https://rh--c.vf.force.com/a1GVT000006KoJl">06800-0013395380</a></p><p> </p><p>This is a <strong>on-site</strong> position.</p></td></tr></tbody></table><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFkZWxpbmUuZG9ub3Zhbi41NDM1Ni4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p> </p><table width="680"><tbody><tr><td width="507"><p><strong>COMPANY: </strong></p><p>This government-based organisation employs 1600+ staff and delivers critical services to the community.</p><p>The ICT function operates a large and geographically dispersed, enterprise-scale environment that supports internal operations and community-facing services.</p><p>It is a unique opportunity to join a brownfield site and develop then implement a business-focused organisational-wide IT Strategy to deliver meaningful organisational and community impacts.</p><p>Robert Half has been exclusively retained for this appointment.</p><p><strong> </strong></p><p><strong>ROLE OVERVIEW: </strong></p><p> </p><p><strong>Chief Technology & Business Solutions Officer (CTO)</strong>, responsible for leading the transformation of the ICT function into a strategic business solutions partner by developing a clear ICT Strategy that modernises core enterprise platforms, uplifts cyber resilience, and drives continuous improvements while making disciplined IT investment decisions aligned to organizational outcomes.</p><p> </p><p>It's a transformational role requiring extensive strategic planning, patience, and resilience.</p><p> </p><p><strong>Key deliverables: </strong></p><ul><li><strong>IT Strategy & Roadmap</strong> - in consultation with the business, a key priority is the development of a clear ICT/Digital Strategy & Roadmap aligned to organisational objectives, that balances service demand, risk, and investment, while providing a practical pathway from a legacy to digital IT operating model.</li><li><strong>IT Team Culture Transformation</strong> - build a 'customer-focused' and 'business solutions partnering' culture that enables business outcomes through IT.</li><li><strong>Organisational Structure </strong>- determine suitability of the current IT org structure and factor into the broader ICT Strategy.</li><li><strong>Business Solutions </strong>- utilise current and emerging technologies (including the responsible use of AI) to deliver measurable improvements in performance, ways of working, risk posture, cost effectiveness, and end-user / community outcomes.</li><li><strong>ERP </strong>- lead the stabilisation and optimisation of a partially implemented ERP program.</li></ul><p> </p><p><strong>Responsibilities:</strong></p><ul><li><strong>Strategic Leadership</strong> - on digital, data, business solutions, and emerging technologies (including AI).</li><li><strong>IT Strategy</strong> - develop & deliver the organizational-wide digital, data, & business solutions strategy, including cloud, cyber, enterprise architecture, ERP, applications etc.</li><li><strong>IT Operating Model </strong>- design and implement a modern digital operating model focused on business solutions and continuous improvement.</li><li><strong>Cybersecurity </strong>- oversee security architecture, IDAM, DR, incident response, and lead risk-based uplift aligned to Essential Eight.</li><li><strong>Stakeholder Management & Consultation </strong>- form relationships with, understand, and influence a diverse range of business stakeholders.</li><li><strong>Team Management </strong>- lead, manage, coach, and develop a team of leaders - 7 direct reports (Managers) and a broader IT team of 40-50.</li><li><strong>Rationalisation & Modernisation </strong>- applications, data, cloud, cloud infrastructure, vendors etc.</li><li><strong>Continuous Improvement</strong> drive continuous improvements through evidence-based service improvements, structured analysis, and workflow-focused service redesign.</li><li><strong>Change Management </strong>- lead change management in a respectful and patient manner.</li><li><strong>Financial Management </strong>- oversee, manage, and forecast the ICT budget, focusing on cost-optimisation and value for money spending.</li></ul><p><strong> </strong></p><p><strong>REQUIRED BACKGROUND / EXPERIENCE / PERSONAL QUALITIES: </strong></p><p>Suitable for a transformational and strategic thinking CTO / CIO (or 2IC stepping up) experienced at solving business problems through the transformation of people, process, and technology inside regulated brownfield environments.</p><p>Ideal for a positive and resilient strategic thinker, with an IT evangelist mindset capable influencing and educating to challenge the status quo in a respectful yet patient manner.</p><p><strong> </strong></p><p><strong>Qualifications and Experience:</strong></p><ul><li><strong>Experience</strong>: 10+ years of experience in IT leadership roles, leading enterprise ICT/business transformation, including ERP, cloud, data governance/analytics, and multisite 24x7 technology operations.</li><li><strong>Proven track record</strong>: demonstrated success developing and implementing enterprise-wide IT strategies that have supported organisational objectives, technology uplift, and operational efficiency based on ITIL.</li><li><strong>Business solutions:</strong> demonstrated experience delivering innovative business solutions through process redesign, automation, AI, and contemporary improvement practices.</li><li><strong>Leadership skills</strong>: proven record of leading high performing teams and organisational change using contemporary, collaborative and human centered approaches.</li><li><strong>Interpersonal and communication skills</strong>: high impact and succinct communication skills with an ability to influence and connect with stakeholders/customers at all levels.</li><li><strong>Strong business acumen</strong>: ability to link technology initiatives to business objectives, successfully manage vendors/contracts, understand financials, and the commercial impact of IT decisions.</li><li><strong>Cybersecurity:</strong> leadership aligned to recognised frameworks including Essential Eight and ISO 27001.</li><li><strong>Industry experience</strong>: background in large and highly regulated and compliance-driven enterprise environments such as government, utilities, banking etc (or similar)</li><li><strong>Qualifications</strong>: Degree qualification in Information Technology, Business, Information Management, or related field.</li></ul><p> </p><p><strong>ADDITIONAL INFORMATION: </strong></p><ul><li><em>This position requires the preferred candidate to undergo a Criminal History Records check. A criminal history does not necessarily disqualify a prospective candidate from selection.</em></li><li><em>Inclusion, Diversity and belonging lies at the heart of how we recruit. We continue to commit to creating a diverse and inclusive workplace and hire great people with a wide variety of skills, experiences, and backgrounds. We invite candidates of all ages, people with disability, Aboriginal and Torres Strait Islander Peoples, women, ADF veterans, LGBTIQA+ and other culturally diverse groups. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.</em></li><li><strong><em>Applications close on 10 April 2026.</em></strong></li></ul><p><strong> </strong></p><p><strong>Full-time permanent role offering $280,000 - $320,000 (including super) - depending on experience. </strong></p><p><strong> </strong></p><p><strong>*Please note, full permanent Australian working rights are required to be considered for this position, and successful applicants will be contacted</strong></p><p> </p><p>Reference Number: 06800-0013406457</p><p> </p><p>This is a hybrid position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjY0MzkzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY </span></strong></p><p>An established organisation developing technology solutions for enterprise environments.</p><p> </p><p><strong>On offer:</strong></p><ul><li>Hands-on role supporting IT and configuring infrastructure globally.</li><li>Exposure to projects, upgrades and continuous improvement initiatives.</li><li>Ownership across support, standards, documentation and change.</li><li>Private health insurance</li><li>Onsite role (5 days a week)</li></ul><p> </p><p><strong><span style="text-decoration: underline;">THE ROLE</span></strong></p><p>As a <strong>Systems Administrator</strong>, you'll join a global IT team supporting Australian operations while configuring infrastructure that connects the wider business.</p><p>This is a hands-on role combining day-to-day support with project delivery, upgrades, documentation, and ongoing system improvement.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Provide desktop/software and infrastructure support for critical systems.</li><li>Monitor performance, availability, and capacity, performing proactive maintenance.</li><li>Configure and support Windows/Linux servers, Virtualisation platforms, routers/switches, VPN's, firewalls.</li><li>Troubleshoot complex incidents, perform root cause analysis, and implement permanent fixes.</li><li>Plan and deliver system upgrades, including scheduling, coordination, and rollback planning.</li><li>Partner with business stakeholders to understand requirements and recommend solutions.</li><li>Coordinate with vendors and third parties when required.</li><li>Ensure systems align with security, compliance, and internal IT standards (ISO207001 and SOC 2).</li></ul><p><strong> </strong></p><p><strong><span style="text-decoration: underline;">YOUR PROFILE</span></strong></p><p> </p><p>Suitable for a Systems administrator with experience supporting users across Desktop/Software issues, as well as building and maintaining Servers, Virtualisation platforms, Networks.</p><p>Ideal for a technical guru, confident communicating with end users and senior management, and capable of 'seeing the bigger picture' to connect and improve Systems and Networks globally.</p><p> </p><p><strong>The following is required:</strong></p><ul><li>IT support and infrastructure configuration experience inside complex enterprise environments.</li><li>Experience building and maintaining <strong>Windows/Linux Servers</strong>, including Active Directory, DNS, DHCP, Group Policy.</li><li>Solid <strong>network configuration knowledge</strong> (e.g. FortiGate firewalls, Cisco routers/switches, Wi-Fi, VPNs, IP, DNS, connectivity troubleshooting).</li><li>Experience <strong>building</strong> <strong>Virtualisation platforms</strong> (e.g. VMware, Hyper-V, Proxmox).</li><li>Microsoft 365 support experience (e.g. Outlook, Teams, OneDrive, SharePoint).</li><li>Clear communication skills and confidence engaging with business stakeholders.</li><li>Analytical problem solver focused on root cause resolution.</li><li>Organised, process-driven, and able to manage multiple priorities.</li></ul><p><strong> </strong></p><p><strong>Nice to have:</strong></p><ul><li>ITIL Foundation or similar certification.</li><li>ISO certifications/ Security frameworks knowledge (ISO207001, SOC2 etc.)</li><li>Exposure to security or physical security systems (access control, CCTV).</li><li>Proxmox Virtualisation experience.</li></ul><p> </p><p><strong>This is a full-time role located in Macquarie Park (on-site), offering $90,000 - $95,000 (plus super).</strong></p><p> </p><p><strong><em>*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.</em></strong></p><p> </p><p><em>Reference Number: 06800-0013360655</em></p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>On-site <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YnJhbmRvbi53aWxraW5zLjkyMzc3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p> </p><p>This company is a global security technology firm who develop innovative solutions used by enterprise customers around the world. </p><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT: </span></strong></p><p> </p><p>System Administrator / Desktop Support role focusing on the support & management of the company's internal network systems infrastructure + IT to 30-40 end users.</p><p> </p><p>It's a 'non-standard role' where you'll work alongside a global IT team to support IT in Australia + assist with other regions.</p><p> </p><p>Full time in-office role with free parking.</p><p> </p><p><strong>Responsibilities include: </strong></p><ul><li>Break/fix Desktop Support for internal users - laptops, Windows 11, Microsoft 365 (Teams, OneDrive SharePoint, Outlook), printers, mobile phones etc.</li><li>Administer, monitor, and manage internal network systems infrastructure - Windows/Linux servers, AD, DNS/DHCP, VMware, storage/backup solutions, FortiGate networking, VPN, wireless access points etc.</li><li>Assisting in delivering local IT projects.</li><li>Identify opportunities for automation and process improvement.</li><li>Communication with senior stakeholders to understand and address IT pain points and think outside the box to develop innovative IT solutions to fix business problems.</li><li>IT Security - coordinating with security teams to investigate & respond to cybersecurity incidents, CrowdStrike management, manage MFA, patching, security hardening etc).</li></ul><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED EXPERIENCE / BACKGROUND / KNOWLEDGE</span></strong></p><p> </p><p>Suitable for a hands-on System Administrator / Desktop Support professional with on-prem and cloud experience who enjoys a broad/varied role.</p><p> </p><p><strong>The following is required: </strong></p><ul><li>Proven experience with the administration & support of on-prem infrastructure (Windows server, VM's, storage, networking etc).</li><li>Background providing in-person IT Support for desktop hardware/software for end users.</li><li>Self-starter capable of working independently, managing their own priorities, and making decisions with minimal supervision.</li><li>Display a clear ability for self-learning and proactively 'thinking outside the box' to problem solve. </li><li>Show logical and competent technical troubleshooting and problem-solving skills.</li><li><span style="text-decoration: underline;">Able to work full time in the office</span>.</li></ul><p> </p><p> </p><p><strong>This is a full-time permanent role located in Macquarie Park (full time in office) and is offering $90,000 - $100,000 (plus super) - depending on experience<em>.</em></strong></p><p> </p><p> </p><p>Reference Number: 06800-0013396314</p><p> </p><p>This is an on-site position.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjUwODk5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>The Company</strong></p><p>Join a well-established, values-driven community-focused organisation with a strong mission to improve services and outcomes for the people it supports. Operating across multiple programs and service lines, the organisation is investing in modern enterprise applications to enhance efficiency, data quality and user experience.</p><p> </p><p><strong>The Role</strong></p><p>As the <strong>Applications Solutions Specialist</strong>, you will design and deliver fit-for-purpose application solutions using enterprise and business systems, with a strong focus on the Microsoft stack and Dynamics 365. You will work across the full application lifecycle - onboarding, enhancement, optimisation and decommissioning - ensuring solutions are secure, governed and aligned to agreed support models.</p><p>You will act as a key liaison between business areas, technology teams and vendors, translating business needs into practical system solutions that improve services and user experience. You will also embed governance, risk and compliance considerations in every solution, including information security, privacy and accessibility requirements.</p><p> </p><p><strong>Your Profile</strong></p><p>You are an experienced applications specialist or business systems analyst with at least 5 years' experience working across enterprise applications in complex environments. You bring strong functional knowledge of Microsoft platforms (including Dynamics 365 and Microsoft 365), configuration options, workflows and user experience design.</p><p>You are comfortable working with stakeholders at all levels to capture requirements, challenge assumptions and recommend pragmatic solutions that balance usability, risk and technical constraints. Resilient, outcomes-focused and organised, you follow through on commitments and are committed to continuous improvement and modelling organisational values in your day-to-day work.</p><p> </p><p><strong>What is required from you</strong></p><ul><li>Work with business stakeholders to understand needs and translate them into effective, fit-for-purpose application solutions.</li><li>Provide functional expertise across enterprise and business applications, particularly Microsoft stack and Dynamics 365, including configuration, workflows and user experience.</li><li>Act as the liaison between business units, internal technology teams and vendors to design, deliver and support solutions that align with system capabilities.</li><li>Contribute across the application lifecycle, including onboarding, enhancements, optimisation and decommissioning, aligned to technology standards and support models.</li><li>Ensure solutions are supportable, with clear ownership, escalation paths and operational support requirements.</li><li>Embed governance, risk, security, privacy and compliance considerations into solution design in line with organisational policies and standards.</li><li>Identify and drive continuous improvement opportunities to enhance application usage, configuration, integration, efficiency and user experience.</li><li>Plan and support change, including training and communication activities, to drive adoption of new or improved solutions.</li><li>Work with your manager to set goals and objectives and maintain a safe work environment in line with organisational procedures.</li></ul><p> </p><p>Apply Today: Please send your resume by clicking on the apply button.</p><p> </p><p>Job Reference Number: 06810-0013403345 - PJ</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/cGhpbGlwLmpvbmVzLjA0ODY1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>The Company</strong><br /> <br /> We're partnering with a growing organisation to find a DevOps Engineer (Azure) to join a small, collaborative IT team supporting a modern Microsoft cloud environment.<br /> <br /> This role is ideal for a hands-on cloud professional who enjoys ownership, variety, and working across Azure infrastructure, DevOps and IT operations. You'll play a key role in ensuring the availability, security, and performance of business-critical cloud services, while also supporting end-user technologies when required.<br /> <br /> <br /> <br /> <strong>The Role</strong><br /> <br /> As the DevOps Engineer (Azure), you will ensure the scalability, reliability, and performance of business-critical services and M365.<br /> <br /> <br /> <br /> You'll also have the opportunity to upskill into D365 and the Power Platform, making this a great long-term growth role.<br /> <br /> <br /> <br /> <strong>Key Responsibilities</strong><br /> </p><ul><li>Manage DevOps deployment and ongoing operations management of Azure-based cloud infrastructure</li></ul><ul><li>Monitor and troubleshoot system issues, both legacy onsite and Azure environment and optimise system performance</li><li>Ensure the implementation of best practices for cloud security and compliance, including identity and access management, data protection, and disaster recovery</li><li>Stay updated with the latest Azure Cloud Services and DevOps trends to suggest improvements and enhancements to our cloud infrastructure proactively.</li></ul><p><br /> <br /> On offer is the opportunity to work in a flexible environment with working from home options. In addition, you will be supported in pursuing training and industry certifications.<br /> <br /> <br /> <br /> <strong>Your Profile</strong><br /> </p><ul><li>Proven experience in DevOps Engineering</li><li>Strong hands-on experience with Microsoft Azure, including at least some of the following:</li><ul><li>Virtual Machines</li><li>App Services & Functions</li><li>Azure Storage</li><li>Azure Networking (VPN, ExpressRoute, Service Endpoints)</li></ul><li>Strong scripting and automation skills</li><li>Solid understanding of cloud security principles and compliance best practices</li><li>Excellent communication and interpersonal skills, with the ability to work across teams</li><li>Azure or M365 certifications (Fundamentals, Administrator, or DevOps Engineer)</li></ul><p><br /> <br /> <br /> <br /> <strong>Apply Today</strong><br /> <br /> Please send your resume by clicking on the Apply button.<br /> <br /> Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a><br /> <br /> <strong>Job Reference No: </strong>06810-0013369534<strong>-TW</strong><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuODEzODAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p>This Professional Services Consulting & Technology Advisory firm employs over 5000 staff in 80+ offices around the world. </p><p>Their Technology Consulting Practice works with large Enterprise clients to become trusted advisors across Technology Strategy; Technology Governance, Risk, Compliance; Cyber Security; Digital Transformation; and Technology Assurance.</p><p> </p><p><em>Benefits include: </em></p><ul><li>A non-political environment with merit-based promotions meaning your career is in your own hands.</li><li>Clear career path and progression opportunities.</li><li>Extensive ongoing professional development & training opportunities.</li><li>Flat structure giving you direct access to tenured leaders in the business. </li><li>Hybrid working - work/life balance with flexible working hours.</li><li>Varied and interesting engagements working with large and highly recognizable clients across Financial Services, Banking, State & Federal Government, Energy, Resources etc.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT</span></strong></p><p>Consulting-style role to deliver Technology Assurance engagements (cyber, cloud, data governance, privacy, ITGC, IT internal audit etc) across various enterprise clients.</p><p>You will be in a client-facing role, leading and directing the planning and execution of internal IT audit reviews for a diverse range of enterprise clients.</p><p> </p><p><em>Key responsibilities include:</em></p><ul><li>Identify & evaluate complex technology risks and design robust approaches and testing procedures.</li><li>Lead end-to-end technology assurance internal audit reviews across a broad range of areas - cyber, cloud, data governance, privacy, ITGC, IT internal audit etc.</li><li>Act as a key reviewer for engagement quality on audit findings and client reporting.</li><li>Work with audit executives, senior management and audit committees to ensure overall client satisfaction on multiple programs of work.</li><li>Make recommendation for more effective and efficient technology controls.</li><li>Lead stakeholder meetings/workshops.</li><li>Preparation of internal audit reports based on findings.</li><li>Some business development accountabilities.</li><li>Mentor and train junior consultants. </li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">A SUITABLE CANDIDATE? </span></strong></p><p>Suitable for a motivated and driven Technology Assurance / IT Internal Audit / Tech Risk professional with consulting experience and who is hungry to grow their career inside a supportive and non-political environment with merit-based promotions.</p><p>Ideal for someone who enjoys varied work and can work on multiple projects.</p><p> </p><p><strong><em>Required Knowledge / Skills / Experience:</em></strong></p><ul><li>Proven experience leading multiple complex Tech Assurance, IT Internal Audit, and/or IT Risk Assurance engagements.</li><li>Experience delivering a broad range of assurance engagements e.g. cyber, cloud, data governance, privacy, ITGC, third-party risk management etc.</li><li>Consulting experience is essential.</li><li>Relevant tertiary education and certifications (e.g. CISA, CISM, CRISC, CISSP etc).</li><li>Strong knowledge of various tech, assurance or risk management frameworks such as NIST, ISO 27001, COBIT.</li><li>Proven experience leading and developing staff.</li></ul><p><strong> </strong></p><p><strong><em>Required Soft Skills: </em></strong></p><ul><li><span style="text-decoration: underline;">Communication skills </span>- clear and impactful communication skills (both verbal and written), especially when presenting at Audit Committee or Senior Leadership meetings.</li><li><span style="text-decoration: underline;">Professionalism</span> - presentation, interactions, and conduct, including when having difficult client conversations (e.g. audit findings)</li><li><span style="text-decoration: underline;">Eagerness</span> - willingness to take on additional responsibilities.</li><li><span style="text-decoration: underline;">Accountability</span> - values taking ownership of tasks and delivering excellence.</li><li><span style="text-decoration: underline;">Team player</span> - enjoys collaborating and knowledge sharing with other to achieve outcomes.</li><li><span style="text-decoration: underline;">Commercial mindset</span>: keen eye for identifying business problems and opportunities to solve them.</li><li>Keen to progress a career in consulting.</li></ul><p> </p><p><strong><em>This is a full time permanent full located in the Sydney CBD and is offering circa $140,000 - $180,000 +super (including base salary and bonus) - depending on experience. </em></strong></p><p> </p><p><em>*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.</em></p><p> </p><p>Reference Number: 06800-0013396265</p><p> </p><p>This is a hybrid position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjU4NTE3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p>We are seeking a highly skilled and motivated Level 2 IT Support Specialist to join a dynamic IT team. Your role will be working onsite and being responsible for providing technical assistance and support to end-users, resolving hardware and software issues, and escalating complex problems to higher-level support when necessary. The Level 2 IT Support Specialist will play a crucial role in maintaining the overall efficiency and productivity of the organization's IT infrastructure.</p><p><br /> To be successful you will be a friendly and engaging team member with demonstrated experience working in IT support. In this busy role, you will be part of a small growing team of Service and Support professionals who are remotely based, you will be self-motivated, organised, and have the ability of working independently using tools to collaborate with your colleagues.<br /><br /> <strong>Key Responsibilities:</strong></p><ul><li>Providing onsite and remote based IT helpdesk support of staff and vendors to resolve any issues, requests, and incidents.</li><li>Provide End User Support (Level 1 and Level 2)</li><li>Resolve incidents assigned to you in a timely manner ensuring customer service and client outcomes are paramount.</li><li>Serve as a point of escalation for technical issues that require Level 2 support.</li><li>Work with other IT departments and external vendors to identify and implement solutions to technical issues and system outages.</li><li>Develop and maintain knowledge base articles and support documentation to aid in the resolution of technical issues.</li><li>Ensure compliance with IT policies, procedures, and security standards.</li></ul><p><strong>Qualifications:</strong></p><ul><li>3-5 years of experience in IT support, with at least 1 year of experience in a level 2 based role.</li><li>Knowledge of IT service management frameworks such as ITIL.</li><li>Strong technical troubleshooting skills and experience with common IT systems and software (MS Windows, M365, Office 365, Intune, SharePoint, Cloud apps,).</li><li>Excellent communication and interpersonal skills, with the ability to communicate complex technical issues to non-technical stakeholders.</li><li>Strong organizational and time management skills.</li></ul><p><br /> This is a full-time position with a competitive salary and benefits package. The Level 2 IT Support Specialist will report to the IT Infrastructure Manager and work closely with other IT departments to ensure the smooth operation of the organization's technical infrastructure. To be successful in this role you must possess a driver's license and the ability to work in Perth, WA, Australia.</p><p><strong><em> </em></strong></p><p> </p><h4><strong>This is a </strong>hybrid <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c2FyYWguc3RlaW5ob2ZmLjA3MzQ2LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>The Company</strong><br /> <br /> Join a well-established, values-driven community-focused organisation with a strong mission to improve services and outcomes for the people it supports. Operating across multiple programs and service lines, the organisation is investing in modern enterprise applications to enhance efficiency, data quality and user experience.</p><p> </p><p><strong>The Role</strong><br /> <br /> Work with business stakeholders to understand needs and translate them into effective fit-for-purpose application solutions using ITT-owned and ITT-supported systems.</p><ul><li>Provide functional expertise on enterprise and business applications, especially Microsoft stack and D365, including configuration options, workflows, and user experience, to improve how systems support business processes.</li><li>Act as a key liaison between business areas, ITT teams, and vendors to design and enable solutions, translating between business requirements and system capability.</li><li>Contribute across the Application lifecycle supporting application onboarding, enhancement, optimisation and decommissioning, ensuring solutions align with ITT standards, governance and support models.</li><li>Ensure supportable and operationally aligned solutions are designed to align with ITT application support models, ensuring clarity of ownership, escalation paths, and ongoing support arrangements.</li><li>Demonstrate a commitment to BSL's quality framework and culture by</li><li>identifying and driving continuous improvement and optimisation opportunities to improve application use, configuration, or integration to enhance efficiency, user experience, and value for BSL.</li><li>Embed governance, risk and compliance in solutions by ensuring application solutions consider information security, privacy, accessibility and compliance requirements and align with BSL policies and standards.</li><li>In collaboration with manager, set goals and objectives to ensure outcomes are met.</li><li>Model BSL's values and adhere to the Code of Conduct in everyday work practices.</li><li>Maintain a safe work environment and ensure steps are taken to prevent unsafe work practices in accordance with BSL policies and procedures.</li></ul><p> </p><p><strong>Skills you will bring</strong></p><ul><li>Partner with stakeholders to capture requirements and translate them into application solutions that improve business outcomes.</li><li>Provide functional expertise across business applications (configuration, workflows, UX) and recommend enhancements.</li><li>Identify optimisation opportunities to improve application use, configuration, and integrations (efficiency, usability, data quality, value).</li><li>Support platforms such as Dynamics 365 and Microsoft 365, working with vendors and internal teams to resolve issues and maintain performance.</li><li>Contribute across the application lifecycle: onboarding, enhancements, optimisation, and decommissioning, aligned to governance.</li><li>Collaborate with business, ICT, and vendors to design, deliver, and support solutions-bridging business needs and system capability.</li><li>Design solutions that fit ICT support models, with clear ownership, escalation paths, and operational support needs.</li></ul><p> </p><p>Reference Number: 06810-0013403345 - PJ</p><p><strong><em> </em></strong></p><h4><strong>This is a hybrid</strong> <strong>position.</strong></h4><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/cGhpbGlwLmpvbmVzLjQ2NzEwLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p>We are looking for a commercially minded and technically capable Product Specialist to own and grow specific solutions within the ServiceNow ecosystem.</p><p>If you enjoy sitting at the intersection of product, sales, delivery and customer success - and want to be a go-to expert - this role is for you.</p><p> </p><p><strong>About the Role</strong></p><p>As the Product Specialist, you will be the subject matter expert for two core solutions. You will combine deep technical understanding with strong stakeholder engagement to ensure delivery of industry-leading outcomes.</p><p>You'll work closely with the Product Manager to support product delivery, vendor relationships, reporting requirements and national go-to-market initiatives - while proactively driving adoption and revenue growth.</p><p>You will be the first point of contact for anything related to your allocated solutions, across both internal and external stakeholders.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Maintain deep technical product expertise of scoped applications.</li><li>Present solutions to new and existing clients (remote and in-person).</li><li>Support pre-sales scoping, solution design and technical validation.</li><li>Assist with tenders, proposals and quote documentation.</li><li>Deliver product sales training and enable the MIT sales team. </li><li>Act as the first escalation point for product-related incidents.</li><li>Collaborate with technical team to investigate and resolve issues.</li><li>Maintain accurate support records and continuously improve support processes.</li><li>Ensure knowledgebase and documentation remain current.</li><li>Partner with Marketing to develop and maintain GTM materials including datasheets and customer-facing assets.</li></ul><p> </p><p><strong>What Success Looks Like</strong></p><ul><li>Strong product expertise and relevant certifications maintained.</li><li>Positive customer feedback from engagements and onboarding.</li><li>Measurable licence growth and customer expansion.</li><li>Effective vendor partnerships delivering commercial advantage.</li><li>Accurate, up-to-date documentation and GTM materials.</li><li>High-quality, successful product implementations.</li></ul><p> </p><p><strong>About You</strong></p><ul><li>Strong understanding of ServiceNow (desired).</li><li>Commercially aware with the ability to support sales growth.</li><li>Confident presenter and communicator.</li><li>Structured and organised, with strong documentation skills.</li><li>Comfortable working cross-functionally across Sales, Delivery, Marketing and Operations.</li><li>Proactive, relationship-driven and outcomes-focused.</li></ul><p>Due to the nature of customer environments you will be partnering with candidates will need to be Australian Citizens and eligible for Baseline Security Clearance.</p><p> </p><p><strong>Why Join?</strong></p><p>You'll play a pivotal role in shaping and growing two strategic product lines within a collaborative and forward-thinking team. This is an opportunity to combine technical depth with commercial impact, while working closely with vendors, customers and internal stakeholders to drive measurable growth.</p><p>If you're ready to own your product portfolio and make a tangible impact, click on Apply today.</p><p> </p><p><strong>This is a hybrid position.</strong></p><p>You'll play a pivotal role in shaping and growing two strategic product lines within a collaborative and forward-thinking team. This is an opportunity to combine technical depth with commercial impact, while working closely with vendors, customers and internal stakeholders to drive measurable growth.</p><p><em>If you're ready to own your product portfolio and make a tangible impact, click on Apply today.</em></p><p><strong><em> Job Order Number: </em>06810-0013394551 - TW</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMDk4NzYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Robert Half are partnering with Goodstart Early Learning, Australia's largest not-for-profit early learning providers, with their centre support office located in Brisbane. Goodstart is purpose-driven social enterprise, committed to improving outcomes for children, families, and communities across the country.</p><p>As part of Goodstart's Centre Support Team, you'll be at the core of this mission, supporting Goodstart centre teams to create impactful, high-quality early learning experiences. Your work will help shape the future, ensuring every child gets the best start in life.</p><p>As part of an ongoing technology and data transformation, Goodstart are strengthening their enterprise data capability to support evidence-based decision making and maximise community impact, all within a collaborative, values-driven culture.</p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>This is a highly influential leadership opportunity with significant impact across the organisation. Reporting directly to the CIO, you will partner with senior business and technology stakeholders to shape and deliver Goodstart's enterprise data strategy. Note: this role is internally titled <span style="font-weight: normal !msorm;"><strong>'ICT Manager - Data Engineering & Experience'</strong></span></p><p>The position leads Goodstart's enterprise data capability across data engineering, analytics enablement, and data experience, owning both the strategic roadmap and the evolution of how data is leveraged across the organisation. While demonstrated technical credibility is essential, strong people and organisational leadership is the priority, focused on enabling high-performing teams and sustainable delivery outcomes.</p><p>You will oversee multiple data streams, ensuring initiatives are aligned to organisational priorities, effectively governed, and deliver meaningful insights that support business decision-making.</p><p><strong>Responsibilities:</strong></p><ul><li>Lead and develop a high-performing data division across engineering, analytics enablement, and data experience, including 4 direct reports who each manage a core data stream</li><li>Define and deliver the enterprise roadmap for Data Engineering and Experience, ensuring alignment with organisational priorities</li><li>Drive the advancement of a contemporary cloud-based data infrastructure and build efficient, modern data pipelines</li><li>Work with key business and technical stakeholders to design and evolve a scalable, modular data architecture</li><li>Collaborate with the data governance function to maintain data consistency, security, and compliance with relevant regulations</li><li>Provide technical and people leadership across agile delivery teams</li><li>Enable business insights and efficiencies through strategic use of data and analytics</li></ul><p><strong>Requirements: </strong></p><ul><li>Experience in a similar senior leadership role within the data management field</li><li>Extensive experience managing data infrastructures and data teams</li><li>Experience guiding organisations through modern data platform or cloud transformation journeys (Microsoft Azure / Fabric experience highly regarded)</li><li>Experience balancing competing priorities and implementing governance or demand management frameworks</li><li>Data architecture and project management experience</li><li>Degree in Computer Science, Data Management, IT, or a related field</li></ul><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Goodstart is an equal opportunity employer that is proud of their inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. Goodstart is also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.</p><p>Safety is Goodstart priority and we will take any action necessary to ensure that all children can feel safe and be safe, and are safeguarded from abuse, neglect and harm. As a Child Safe Organisation, all of our candidates must have or obtain a valid working with children check.</p><p>Learn more about our Brisbane recruitment services: <a href="https://www.roberthalf.com.au/brisbane">https://www.roberthalf.com.au/brisbane</a></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/cmljaGFyZC5uZXZpbGxlLjU3OTczLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
