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19 results for It Help Desk Support jobs

Senior Service Desk Analyst | 3-Month Contract
  • Brisbane CBD, Queensland
  • remote
  • Contract/Temporary
  • 45 - 60 AUD / Hourly
  • <p>We are seeking an experienced Senior Service Desk Analyst for an initial 3-month contract to join an established technology team and help reduce a backlog of service desk tickets.</p><p>This is a hands-on role suited to someone who is confident managing more complex incidents, can work autonomously, and is proactive in identifying and resolving issues without needing to be directed.</p><p>CBD based with flexible start / finish. </p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide <strong>senior service desk support</strong>, resolving complex incidents and service requests.</li><li>Diagnose and resolve hardware, software, endpoint and user issues.</li><li>Support <strong>Microsoft Intune</strong> administration, troubleshooting and endpoint management.</li><li>Assist with application packaging and software deployment.</li><li>Support device and fleet management activities.</li><li>Take ownership of incidents through to resolution and contribute to improving overall service desk performance.</li></ul><p><strong>Key Requirements:</strong></p><ul><li>Strong experience in a Senior Service Desk role within an MSP or enterprise environment.</li><li>Demonstrated hands-on experience with Microsoft Intune and endpoint management.</li><li>Ability to work independently, prioritise your workload and manage competing priorities.</li><li>Ability to obtain a Blue Card.</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/c29waGlhLmpvbmVzLjI5OTE0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2026-09-04T01:53:42Z
Level 2 Service Desk Officer
  • Mundaring, Western Australia
  • remote
  • Contract/Temporary
  • 44 - 45 AUD / Hourly
  • <h1>Level 2 Service Desk Officer - 10-Week Contract</h1><ul><li>10-week temporary contract with an immediate start</li><li>Hands-on Level 2 support across a Microsoft environment</li><li>$44 per hour + super</li></ul><h2>The Company</h2><p>Our client is an established organisation with an internal Information Technology function supporting users across a broad technology environment. Due to a temporary requirement within the team, they are seeking an experienced Level 2 Service Desk Officer to provide additional support over an initial 10-week period.</p><h2>The Role</h2><p>Working as part of the internal ICT team, you will provide hands-on Level 2 technical support to end users across the organisation.</p><p>The position will involve troubleshooting hardware, software, application and connectivity issues, supporting the Microsoft environment and assisting with user and systems administration. You will take ownership of incidents through to resolution where possible, escalating more complex infrastructure issues to the wider ICT team.</p><h3>Key Responsibilities</h3><ul><li>Provide Level 2 technical support across desktop, application and infrastructure issues</li><li>Troubleshoot Windows workstations, laptops, peripherals and connectivity issues</li><li>Support Microsoft 365, Exchange and Microsoft applications</li><li>Administer users, groups and access through Active Directory</li><li>Support Group Policy and general user access issues</li><li>Assist with workstation deployment, configuration and ongoing maintenance</li><li>Troubleshoot basic network, voice and data connectivity issues</li><li>Manage incidents and service requests through to resolution</li><li>Escalate more complex systems and infrastructure issues where required</li><li>Maintain technical documentation and ICT procedures</li><li>Provide professional support and guidance to end users</li></ul><p>The client specifically requires experience across Microsoft applications, end-user support, Exchange and Active Directory; its broader environment also includes Windows Server, SCCM, VMware, Cisco telephony and Sophos.</p><h2>Your Profile</h2><p>You will have previous experience working in a Level 2 Service Desk, Desktop Support or IT Support position and be comfortable operating within a busy internal ICT environment.</p><h3>You will ideally bring:</h3><ul><li>2+ years' experience in Service Desk / Level 2 IT Support</li><li>Strong Microsoft 365 and Windows support experience</li><li>Hands-on Active Directory experience</li><li>Experience supporting Exchange and user access</li><li>Strong desktop, hardware and peripheral troubleshooting skills</li><li>Good understanding of networking fundamentals</li><li>Strong problem-solving and analytical skills</li><li>Excellent communication and customer service skills</li><li>Ability to manage multiple incidents and priorities</li><li>Exposure to Windows Server, SCCM, VMware, Cisco or Sophos would be advantageous</li></ul><h2>Requirements</h2><ul><li>Current WA C Class Driver's Licence or equivalent</li><li>Current National Police Clearance, or ability to obtain one</li><li>Relevant IT qualification, industry training or equivalent practical experience</li></ul><p> </p><p><span style="text-decoration: underline;"><em><strong>Apply Today</strong></em></span></p><p> </p><p><em>Reference Number: </em><em>60090-0013496958</em></p><p><em><strong>This is an on-site position.</strong></em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RGFyYS5Cb2xhbmQuNjA3MDAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-08-28T03:17:16Z
L2 Service Desk Analyst
  • Brisbane CBD, Queensland
  • remote
  • Contract/Temporary
  • 45 - 50 AUD / Hourly
  • <p><strong><span data-contrast="auto">L</span></strong><strong>evel 2 Service Desk Analyst - 6-Month Contract</strong> </p><p><strong>$45.00-$50.00 per hour + super | Brisbane</strong> </p><ul><li>Join a collaborative IT support team supporting approximately 1,000 users </li></ul><ul><li>Hands-on Level 1 and Level 2 role across Microsoft 365, Active Directory and Intune </li></ul><ul><li>Six-month contract with the potential to become permanent </li></ul><p><strong>The opportunity</strong> </p><p>We are seeking an approachable and technically capable Level 2 Service Desk Analyst to join an established internal IT team on an initial six-month contract. </p><p>You will provide responsive Level 1 and Level 2 support to approximately 1,000 end users. This is a highly visible, customer-facing role involving phone calls, walk-up support, tickets and emails. </p><p><strong>Key responsibilities</strong> </p><ul><li>Provide Level 1 and Level 2 technical support across a broad user environment </li></ul><ul><li>Troubleshoot issues involving Microsoft 365, Active Directory and Microsoft Intune </li></ul><ul><li>Support users through phone calls, walk-ups, tickets and email </li></ul><ul><li>Escalate more complex technical issues to senior team members </li></ul><ul><li>Maintain clear and accurate ticket notes and documentation </li></ul><ul><li>Apply a security-conscious approach when resolving requests </li></ul><p><strong>About you</strong> </p><p>You will be a polished and approachable IT professional who enjoys working directly with users and can explain technical issues in clear, everyday language. </p><p>To be successful, you will ideally have: </p><ul><li>Two or more years of experience in service desk or IT support </li></ul><ul><li>A relevant diploma, degree or comparable IT qualification </li></ul><ul><li>Practical experience supporting Microsoft 365, Active Directory &amp; Intune </li></ul><ul><li>A professional and presentable approach when supporting employees and senior executives </li></ul><ul><li>A security-focused mindset </li></ul><p><strong>Apply Today</strong> <br /> Please send your resume by clicking on the apply button or for further information, email: Alex Nolan @ [email protected] </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QWxleC5Ob2xhLjY5NDAwLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2026-08-31T07:10:12Z
Junior IT Support Analyst
  • Sydney CBD, New South Wales
  • remote
  • Contract/Temporary
  • 37 - 42 AUD / Hourly
  • <table width="680"><tbody><tr><td width="548"><p><strong>About the role</strong></p><p>This is a 3 month contract with possibility to extend.</p><p>We are seeking a Junior IT Support Officer to assist with the onboarding and offboarding of employees. You will help ensure new starters have the access, equipment and support they need, while ensuring departing employees are securely offboarded.</p><p><strong> </strong></p><p><strong>Key responsibilities</strong></p><ul><li>Set up laptops, desktops, phones and other IT equipment for new employees.</li><li>Create and update user accounts in line with approved procedures.</li><li>Assign software licences, permissions and access to required systems.</li><li>Prepare onboarding checklists and ensure tasks are completed on time.</li><li>Provide basic technical support to new starters during their first days.</li><li>Collect equipment and disable accounts when employees leave.</li><li>Remove access to applications, systems and shared resources during offboarding.</li><li>Maintain accurate records of equipment, accounts and access changes.</li><li>Log and update requests in the IT service desk system.</li><li>Escalate complex technical or security issues to senior IT staff.</li><li>Follow IT security, privacy and access-control procedures.</li></ul><p><strong> </strong></p><p><strong>About you</strong></p><ul><li>Some experience in IT support, service desk or a similar role.</li><li>Basic understanding of Windows, Microsoft 365 and user account administration.</li><li>Good communication and customer-service skills.</li><li>Strong attention to detail and ability to follow checklists.</li><li>Organised, reliable and able to manage multiple requests.</li><li>Willingness to learn and develop technical skills.</li><li>Relevant IT qualification or certification is desirable but not essential.</li></ul></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/aGVucnkud29vLjkzMzQ0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2026-08-18T06:19:31Z
Customer Support Advisor
  • Murarrie, Queensland
  • remote
  • Permanent placement
  • 65000 - 75000 AUD / Yearly
  • <p><strong>Your Opportunity:</strong></p><p>Due to an internal promotion and continued growth, you'll join a team of approximately 20 that have created a collaborative team culture where everyone works well together under the direction of an experienced Team Leader who is down-to-earth and leads from the front.</p><p>You'll get two days WFH once settled into your new role giving you outstanding work/life balance along with 25 days annual leave.</p><p>You'll join a business that is known for their strong culture, experienced leadership, and a business that has a growing global presence. </p><p>It's also a business that promotes from within so it could be that your next career move is still with them.</p><p>This is NOT a cold-calling sales position.</p><p><strong><br /> Key Responsibilities:<br /> </strong></p><p>You'll be responsible for guiding suppliers and customers through their onboarding, registration and renewal process, combining phone-based customer service with administration and data validation.</p><ul><li>Conduct outbound calls from suppliers and customers to assist with registrations, renewals and onboarding.</li><li>Manage approximately 40 customer calls per day, while effectively prioritising administration and validation responsibilities.</li><li>Build strong relationships with customers and provide clear guidance throughout the process.</li><li>Maintain accurate customer information and activity within the CRM system.</li><li>Act as a first point of contact for customer enquiries, including basic IT and procedural support.</li><li>Validate online questionnaires with a high level of accuracy and attention to detail.</li><li>Process and provide information regarding subscription fees and payments.</li><li>Communicate status updates and assist customers with documentation and outstanding requirements.</li><li>Support continuous improvement initiatives and actively contribute to team meetings.</li><li>Consistently work towards individual KPIs and customer service targets.</li></ul><p><strong>About You:<br /> </strong></p><p>We're looking for someone who genuinely enjoys speaking with customers, has strong attention to detail and is comfortable working within a target-driven environment.</p><p><strong>You will ideally have:</strong></p><ul><li>Previous 2+ years' experience within customer service, customer support, client services or a similar phone-based position.</li><li>Confidence making outbound customer calls and communicating via phone and email.</li><li>Previous experience working towards KPIs, targets or service-level expectations.</li><li>Excellent communication skills and a confident, professional telephone manner.</li><li>Strong attention to detail, particularly when reviewing customer information and documentation.</li><li>The ability to effectively prioritise your workload and move between customer calls and administrative tasks.</li><li>Previous CRM experience would be advantageous.</li></ul><p><strong>Apply Today</strong></p><p>Submit your CV directly via email to Maria Saavedra on [email protected] or by pressing the Apply button.</p><p><strong><em>Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.</em></strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFyaWEuc2FhdmVkcmEuMzEyMTcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-08-18T00:36:21Z
Service Delivery Manager | Up to 145k + Super
  • Brisbane CBD, Queensland
  • remote
  • Permanent placement
  • 135000 - 145000 AUD / Yearly
  • <p>Robert Half has partnered with a reputable law firm to recruit a Service Delivery Manager. In this role, you'll lead all aspects of the firm's IT support function, managing both the internal IT team and outsourced IT and AV service providers to deliver a high-quality, reliable service across the business.</p><p>Join a growing organisation where you'll have the opportunity to step into a true leadership role, managing people and vendors while remaining technically hands-on. You'll also play a key role in a range of ICT projects and broader technology initiatives, helping shape and improve the firm's technology environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and mentor a team or helpdesk officers to deliver outstanding technical support services.</li><li>Act as the primary operational contact for infrastructure, application audio visual and support vendors.</li><li>Track service performance metrics and prepare reports on the effectiveness of outsourced providers, including performance against SLAs and other contractual obligations.</li><li>Support the firm's legal and business operations by ensuring core applications are maintained and data remains accurate and of high quality.</li><li>Provide occasional on-call support when needed.</li></ul><p><strong>Key Requirements:</strong></p><ul><li>Demonstrated IT service management, vendor management, and/or a similar governance-focused role within a technology or professional services environment.</li><li>Strong understanding of IT service management frameworks, particularly ITIL, including incident, problem, change and service review processes.</li><li>Proven ability to present service performance reports, interpret metrics and drive service improvement plans.</li><li>Sound understanding of IT procurement processes, including vendor evaluation, onboarding, and contract administration.</li><li>Strong leadership and organizational skills, with the ability to manage multiple vendors and multiple staff.</li></ul><p><strong>Key Benefits:</strong></p><ul><li>Be part of a growing organisation where you'll have the opportunity to make a real impact and grow alongside the business.</li><li>Lead, influence and stay hands-on in a managerial role that combines people and vendor management with the opportunity to remain technically involved.</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c29waGlhLmpvbmVzLjgwODQ1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2026-08-26T06:41:43Z
Head of Technology (Software Engineering)
  • Sydney CBD, New South Wales
  • remote
  • Permanent placement
  • 250000 - 300000 AUD / Yearly
  • <p>Robert Half has exclusively partnered with this FinTech to assist them securing a Head of Technology for a newly created position. You are not replacing anyone; you are coming in to take the lead.</p><p>The Head of Technology leads the technology function and is responsible for the development, IT operations and continuous improvement of the company's core technology platforms, with a primary focus on software engineering.</p><p>You will be responsible for building a team that develops and scales a business-critical platform covering lending, investment, loan servicing, investor administration and unit registry operations.</p><p><strong>Responsibilities / Key skills:</strong></p><ul><li>Proven pedigree in software engineering</li><li>A career in building high performing engineering teams (circa 10 headcount)</li><li>Additional expertise across IT Operations, Cyber and Vendor Management</li><li>Develop and maintain the technology strategy, technical roadmap and annual business plan</li><li>Maintain visibility of technology capability, platform maturity, cyber posture, vendor performance and resourcing needs</li><li>Manage the Lead/Senior Software Engineers and engineering team to ensure development is technically sound, maintainable, secure and business-aligned</li><li>Provide leadership across architecture, APIs, integrations, infrastructure, testing, release management and production support</li><li>Ensure business rules are properly understood, documented and reflected in platform solution design</li><li>Improve engineering standards, documentation, testing, monitoring, deployment controls and management of technical debt</li><li>Support data warehouse, Microsoft Fabric, Power BI and management reporting initiatives</li><li>Manage the IT Operations Manager and ensure day-to-day IT operations are stable, secure and responsive</li><li>Assess and manage cyber security, disaster recovery, business continuity and technology risk across business systems and vendors</li><li>Manage relationships with software vendors, managed service providers, security vendors, consultants and delivery partners</li><li>Build a culture of practical software delivery, technical quality, accountability for technical outcomes, and continuous improvement</li><li>Experience with AWS, APIs, data platforms, Microsoft 365, Python/FastAPI, React/Next.js or infrastructure-as-code environments would be advantageous</li></ul><p><strong> </strong></p><p><em>Reference Number: </em>06800-0013500406</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFyay5iZW5uZXR0LjkwODk0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2026-09-03T00:40:38Z
Senior Level 3 Systems Engineer
  • West Perth, Western Australia
  • remote
  • Permanent placement
  • 100000 - 110000 AUD / Yearly
  • <h2><strong>Level 3 Systems Engineer | MSP | $100k-$110k + Super</strong></h2><ul><li>$100k-$110k + super</li><li>Five weeks annual leave</li><li>Three paid technical certifications each year</li><li>Hands-on Level 3 role within an established Perth MSP</li><li>Clear opportunity to develop into technical leadership</li></ul><p>We're recruiting an experienced Level 3 Systems Engineer to join an established and growing Perth-based Managed Service Provider.</p><p>You'll sit within the support team as a senior technical escalation point, taking ownership of complex issues that require strong troubleshooting across cloud, server and networking environments.</p><p>This is a hands-on engineering role. You'll continue working directly with technology and clients while also providing technical guidance to Level 1 and Level 2 engineers.</p><p>You don't need to be an existing Team Lead. We're looking for a strong MSP engineer who can solve difficult technical problems, take ownership of escalations and help other engineers when they get stuck.</p><h4><strong> </strong></h4><h4><strong>What you'll be doing</strong></h4><ul><li>Own complex Level 3 escalations across a varied MSP client base</li><li>Troubleshoot Microsoft 365, Azure and hybrid cloud environments</li><li>Support Windows Server, Active Directory, Entra ID and Intune</li><li>Troubleshoot networking issues across switching, routing, DNS, DHCP, VPNs and firewalls</li><li>Work across technologies including Fortinet, Cisco Meraki and UniFi</li><li>Investigate recurring problems and perform root cause analysis</li><li>Provide technical guidance and mentoring to Level 1 and Level 2 engineers</li><li>Work directly with clients on complex technical issues</li><li>Improve technical documentation and knowledge sharing</li><li>Identify opportunities to improve processes and automate repetitive tasks</li><li>Work with third-party vendors where required to resolve escalated issues</li><li>Participate in the senior engineering on-call roster</li></ul><p> </p><p><strong>Technical environment: </strong>You'll work across a broad range of technologies including:</p><p><strong>Microsoft:</strong> Microsoft 365, Azure, Entra ID, Intune, Microsoft Defender, Windows Server and Active Directory</p><p><strong>Networking:</strong> Fortinet, Cisco Meraki, UniFi, firewalls, switching, routing, wireless and VPNs</p><p><strong>Infrastructure:</strong> VMware, Hyper-V, Veeam and Datto</p><p><strong>Management &amp; Automation:</strong> HaloPSA, NinjaRMM and PowerShell</p><h4> </h4><p> </p><h4>What we're looking for</h4><p>Previous experience working within a Managed Service Provider is essential.</p><p>You'll ideally bring:</p><ul><li>Strong Level 3 or Senior Systems Engineer experience</li><li>Strong Microsoft 365 and Azure knowledge</li><li>Windows Server and Active Directory experience</li><li>Experience with Entra ID and Intune</li><li>Strong networking fundamentals across TCP/IP, DNS, DHCP, VPNs, switching and firewalls</li><li>Strong troubleshooting skills across cloud and on-premises infrastructure</li><li>Experience working directly with clients and managing technical escalations</li><li>The ability to troubleshoot issues independently and take ownership through to resolution</li><li>Experience mentoring or providing technical guidance to other engineers</li><li>Strong communication and documentation skills</li><li>Experience with PowerShell, Fortinet, Cisco Meraki, UniFi, VMware, Hyper-V, Veeam, Datto, HaloPSA or NinjaRMM would be beneficial but isn't essential.</li></ul><h4><strong> </strong></h4><h4><strong>What's on offer</strong></h4><p>This is a strong opportunity for an experienced MSP engineer who wants more technical ownership without moving away from hands-on engineering.</p><p>You'll receive:</p><ul><li>$100k-$110k + superannuation</li><li>Five weeks annual leave</li><li>Three paid certifications each year</li><li>Ongoing technical training and professional development</li><li>Exposure to a broad MSP technology environment</li><li>Opportunity to mentor other engineers and develop leadership experience</li><li>Long-term progression within a growing Perth technology business</li></ul><p style="text-align: center;"> </p><p style="text-align: center;"><strong><span style="font-size: 8pt;"><em>If you're currently working as a Level 3 or Senior Systems Engineer within an MSP and looking for your next move, we'd be keen to speak with you.</em></span></strong></p><p style="margin-left: 36.0pt;"><strong><span style="font-size: 10pt;"><em><span style="line-height: 115%; font-family: Calibri, sans-serif;">Apply today or contact Dara Boland at Robert Half Technology for a confidential discussion.</span></em></span></strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RGFyYS5Cb2xhbmQuMjM5NjMuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-08-17T08:45:40Z
Payroll Officer
  • Morningside, Queensland
  • remote
  • Contract/Temporary
  • 40.00 - 52.00 AUD / Hourly
  • <p><strong>Your Opportunity:</strong></p><p>You will be joining a well-established organisation on an initial three-month contract, with the potential for the opportunity to extend or become permanent.</p><p>You'll be part of an experienced and collaborative Finance team, working in a fully onsite environment with flexible start and finish times and free onsite parking<strong>.</strong></p><p>In this role, you will take ownership of the end-to-end fortnightly payroll for approximately 230 employees, ensuring payroll is processed accurately and on time. You will also be responsible for payroll compliance, reconciliations, employee enquiries, commissions and month-end payroll activities.</p><p>Due to the immediate requirement, we are ideally looking for someone who is immediately available or able to commence within 1-2 weeks.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage the accurate and timely processing of the end-to-end fortnightly payroll.</li><li>Process new starters, terminations, employee variations, leave and payroll adjustments.</li><li>Manage superannuation, salary sacrifice, employee contributions and deductions.</li><li>Apply relevant Payroll and Award legislation and taxation requirements.</li><li>Calculate, report and process PAYG Withholding and Payroll Tax obligations.</li><li>Prepare payroll and commission-related month-end journals and adjustments.</li><li>Complete payroll reconciliations and investigate discrepancies.</li><li>Respond to employee payroll enquiries accurately and in a timely manner.</li><li>Maintain accurate employee files, payroll records and supporting documentation.</li><li>Support annual payroll requirements, including QLeave, Payroll Tax Annual Returns, Taxable Payments Reporting, PAYG reconciliations and year-end audit support.</li></ul><p><strong>About You:</strong></p><p>We're looking for an experienced Payroll Officer who can confidently manage an end-to-end payroll function, work to strict deadlines and maintain a high level of accuracy and compliance.</p><p><strong>You will ideally have:</strong></p><ul><li>Minimum 2-3 years of end-to-end payroll experience.</li><li>Strong understanding of Payroll and Award legislation.</li><li>Experience managing superannuation, salary sacrifice and employee contributions.</li><li>Sound knowledge of PAYG, Payroll Tax and payroll compliance requirements.</li><li>Previous experience within a multi-entity environment would be highly regarded.</li><li>Strong payroll reconciliation skills and financial acumen.</li><li>Excellent attention to detail and organisational skills.</li><li>Intermediate Excel skills.</li></ul><p><strong>What's in it for you?</strong></p><p>This is a great opportunity for an experienced Payroll Officer looking for their next contract and the chance to take ownership of a broad payroll function within a supportive Finance team.</p><p>Benefits.</p><ul><li>Flexible start and finish times.</li><li>Free onsite parking.</li><li>Initial 3-month contract. Potential for extension or a permanent opportunity, although not guaranteed.</li></ul><p>If you're an experienced Payroll Officer who is immediately available or able to commence within the next 1-2 weeks, we would love to hear from you.</p><p><strong>Apply Today</strong></p><p>Submit your CV directly via email to Maria Saavedra on [email protected] or by pressing the Apply button.</p><p><strong><em>Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.</em></strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/bWFyaWEuc2FhdmVkcmEuNDE4MTkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-08-31T22:20:43Z
Applications Support Officer
  • East Brisbane, Queensland
  • remote
  • Permanent placement
  • 80000 - 85000 AUD / Yearly
  • <p>Robert Half has partnered with a Brisbane high school to recruit an Applications Support Officer to join their growing technology team. This is an exciting opportunity for a Level 2 School Technician looking to take the next step in their career, or an experienced Applications Support professional.</p><p>As the Applications Support Officer, you'll play a key role in supporting and maintaining the school's enterprise applications, ensuring they remain reliable, secure and high performing. Your work will directly support the systems that underpin teaching, learning and school administration, making this a role where your technical expertise have a meaningful impact every day.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Maintain and support enterprise applications, including; student management system, learning management system, finance and faculty platforms.</li><li>Collaborate with other departments to understand application needs and deliver solutions.</li><li>Evaluate and advise on the adoption of new applications, platforms, and online services.</li><li>Deliver and support data integration between systems using APIs and ETL tools.</li><li>Monitor application performance, troubleshoot issues and implement corrective actions.</li></ul><p><strong>Key Requirements:</strong></p><ul><li>Tertiary qualifications in Information Technology, Computer Science, or a related field.</li><li>Demonstrated experience in application support.</li><li>Ability to seamlessly transition between project work, operational support activities, and immediate customer assistance, including walk-in requests and phone-based support.</li><li>Ability to obtain a Blue Card.</li></ul><p><strong>Key Benefits:</strong></p><ul><li>Be part of a growing organisation where collaboration, innovation and professional development are genuinely encouraged.</li><li>Enjoy stability and a strong team culture within an established environment where people stay, grow and support one another.</li><li>Make the role your own with the opportunity to develop your skills, take ownership and learn from a talented and experienced team.</li></ul><p><strong>Apply Today!</strong></p><p>To apply, please submit your CV via the 'Apply' button. If you'd like to discuss the opportunity in confidence, please contact Sophia Jones at [email protected].</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c29waGlhLmpvbmVzLjU5NzIzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2026-09-02T22:33:57Z
Network & Security Manager
  • Brisbane CBD, Queensland
  • remote
  • Permanent placement
  • 140000 - 150000 AUD / Yearly
  • <p>We're looking for an accomplished Network &amp; Security Manager to lead a critical enterprise function across a complex, highly distributed Australian operation. Reporting to the Head of IT Infrastructure &amp; Security, you'll take ownership of the network and security environment, lead a team of technical specialists, and provide both strategic direction and technical leadership.</p><p>This is an opportunity to join a stable, collaborative organisation where you'll have genuine autonomy, flexible start and finish times, and the opportunity to influence the technology roadmap. You'll play a key role in delivering secure, resilient and scalable infrastructure across a large multi-site environment, while ensuring technology continues to support and enable critical business operations.</p><p>It's a role with plenty of technical depth, but equally, you'll need to be comfortable leading people, managing competing priorities and working with stakeholders across the business.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead, mentor and develop a team of Network and Security Administrators.</li><li>Own the performance, security, resilience and lifecycle management of enterprise network and security services.</li><li>Lead major incidents, critical outages and continuous service improvement across a complex, multi-site environment.</li><li>Provide technical leadership across Cisco, Palo Alto, Netskope SD-WAN, SASE, wireless, data centre networking and connectivity platforms.</li><li>Manage change implementation in line with governance and risk management requirements.</li><li>Manage key technology vendors, telecommunications providers and managed service partners.</li><li>Partner with senior stakeholders across IT and the wider business to align technology solutions with operational priorities.</li></ul><p><strong>Key Requirements:</strong></p><ul><li>Extensive experience leading enterprise network engineering and security operations within a complex, multi-site organisation.</li><li>Advanced knowledge of Cisco networking technologies, Palo Alto firewalls and SD-WAN environments.</li><li>Strong knowledge of WAN, LAN, wireless networks, carrier services, load balancing and resilient network design.</li><li>Excellent stakeholder engagement, vendor management and communication skills.</li><li>Proven people leadership experience, including coaching, development and performance management.</li></ul><p><strong>Apply Today!</strong></p><p>To apply, please submit your CV via the 'Apply' button. If you'd like to discuss the opportunity in confidence, please contact Sophia Jones at [email protected].</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c29waGlhLmpvbmVzLjI0MDE5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2026-09-07T03:09:02Z
Risk Assurance Specialist | Global Financial Services Firm
  • Sydney CBD, New South Wales
  • remote
  • Permanent placement
  • 100000 - 116000 AUD / Yearly
  • <table width="680"><tbody><tr><td width="507"><p>Reference Number: 60350-0013487139</p><p>This is a hybrid position.</p><p> </p><p><strong>About the role</strong></p><p>This is an exciting opportunity to join a global financial services organisation in a specialist Risk Assurance role, supporting the business in strengthening its approach to Financial Economic Crime (FEC) risk.</p><p>Working within the first line of defence, you will play a key role in monitoring and assessing financial crime controls, identifying emerging issues and supporting the business to maintain consistently high standards across its operations.</p><p>You will have the opportunity to work across a broad range of FEC risks, including AML, CTF, fraud and sanctions, while partnering with stakeholders across the organisation to drive continuous improvement.</p><p><strong>The opportunity</strong></p><p>As a Risk Assurance Specialist, you will support the execution of the organisation's first-line monitoring framework and contribute to the ongoing development and enhancement of its monitoring approach.</p><p>You will be responsible for:</p><ul><li>Developing, maintaining and continuously improving the first-line FEC monitoring framework, strategy and procedures.</li><li>Monitoring the quality and effectiveness of FEC processes across the organisation's network.</li><li>Reporting on monitoring outcomes, findings, key issues and emerging trends.</li><li>Identifying process improvement opportunities, control deficiencies and systematic issues.</li><li>Supporting relevant teams to remediate identified issues and close control gaps.</li><li>Working closely with stakeholders across the first, second and third lines of defence on FEC and monitoring matters.</li><li>Contributing to a strong risk culture through effective risk assessments, controls and mitigating actions.</li><li>Supporting the business to ensure its activities remain within defined risk appetite and regulatory expectations.</li></ul><p><strong>About the organisation</strong></p><p>You will join a diverse, international financial services organisation with a strong focus on responsible growth, risk management and creating positive outcomes for its customers and communities.</p><p>The organisation operates across multiple markets and promotes a collaborative, inclusive culture with opportunities to work across borders and engage with a broad range of stakeholders.</p><p><strong>What's on offer</strong></p><ul><li>Flexible working arrangements, including the opportunity to work from home.</li><li>Career development opportunities, including online learning and development programs.</li><li>Health and wellbeing initiatives.</li><li>Two paid working days per year to volunteer with a local charity.</li><li>An international and collaborative working environment.</li><li>The opportunity to make a meaningful impact on financial crime risk management and control effectiveness.</li></ul><p><strong>About you</strong></p><p>You will be an experienced Risk, Audit, Compliance or Financial Crime professional with a strong background in financial crime control testing, monitoring or assurance.</p><p>You will bring:</p><ul><li>Strong knowledge of AML, CTF and sanctions frameworks and regulations.</li><li>Experience working within a complex financial services environment.</li><li>Proven experience in risk management and control frameworks.</li><li>A strong understanding of the customer lifecycle within financial services.</li><li>Experience identifying control deficiencies, risks and opportunities for process improvement.</li><li>Strong stakeholder management and communication skills.</li><li>The ability to influence and collaborate across multiple lines of defence.</li><li>Excellent written and verbal communication skills.</li><li>The ability to operate effectively within an international and multicultural environment.</li></ul><p>This is an excellent opportunity for an experienced financial crime, risk or assurance professional looking to take on a role with genuine influence across a complex financial services environment.</p><p> </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/amF5ZG9uLmdpbGwuOTQxMjQuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-08-19T07:04:21Z
Senior Payroll Officer
  • Perth CBD, Western Australia
  • remote
  • Permanent placement
  • 95000 - 105000 AUD / Yearly
  • <p>Robert Half is working with a well-established and growing organisation seeking an experienced Senior Payroll Officer to join their team on a full-time basis. This is an excellent opportunity for a payroll professional who enjoys working in a collaborative environment and wants to play a key role in delivering accurate, compliant, and timely payroll services.</p><p> </p><p><strong>About the Role</strong></p><p>The Senior Payroll Officer will be responsible for providing high-level payroll support and ensuring the smooth delivery of end-to-end payroll processing. This role will also contribute to payroll projects, process improvements, compliance activities, and stakeholder support across the business.</p><p>You will work closely with internal teams including Finance and Human Resources, as well as external stakeholders where required, to ensure payroll operations are managed effectively and in line with legislative requirements.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Manage end-to-end processing of payroll, including regular and ad-hoc pay runs</li><li>Ensure payroll is processed accurately and on time in accordance with company policies and relevant legislation</li><li>Prepare payroll reporting, including month-end and year-end requirements</li><li>Maintain accurate employee payroll records, systems, and databases</li><li>Respond to payroll queries in a professional and timely manner</li><li>Interpret and apply relevant payroll legislation, Awards, enterprise agreements, and employment conditions</li><li>Process superannuation, payroll tax, leave entitlements, and other statutory obligations</li><li>Manage payroll compliance activities including government payments, deductions, and reporting requirements</li><li>Support payroll projects, system enhancements, and continuous improvement initiatives</li><li>Liaise with Finance, Human Resources, and key stakeholders to ensure the effective flow of payroll information</li><li>Provide guidance and support to junior payroll team members as required</li><li>Assist in identifying opportunities to improve payroll processes, controls, and procedures</li></ul><p> </p><p><strong>Skills &amp; Experience</strong></p><ul><li>Previous experience in a Senior Payroll Officer or similar payroll position</li><li>Proven experience managing end-to-end payroll processing</li><li>Strong understanding of payroll legislation, Fair Work obligations, and Award interpretation</li><li>Sound knowledge of payroll systems, processes, and best practice procedures</li><li>Excellent attention to detail and accuracy</li><li>Strong communication and stakeholder management skills</li><li>Ability to manage multiple priorities and meet deadlines in a fast-paced environment</li><li>Professional, confidential, and solutions-focused approach</li></ul><p> </p><p><strong>About You</strong></p><p>You are an experienced payroll professional who takes pride in delivering accurate work and excellent service. You are organised, proactive, and confident working with a range of stakeholders. You enjoy being part of a team, supporting others, and contributing ideas that improve efficiency and outcomes.</p><p>This role will suit someone looking to further develop their payroll career in a supportive and growth-focused environment.</p><p> </p><p><strong>Why Apply?</strong></p><ul><li>Opportunity to join a reputable and growing organisation</li><li>Supportive and collaborative team culture</li><li>Varied and hands-on senior payroll role</li><li>Ongoing professional development opportunities</li><li>Chance to contribute to process improvement and business success</li></ul><p> </p><p>If you are a dedicated payroll professional looking for your next opportunity, we would love to hear from you.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/SmVzc2ljYS5TaGFua3MuNDMxOTguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-09-08T07:05:33Z
Accounts Receivable Officer
  • Preston, Victoria
  • remote
  • Contract/Temporary
  • 37 - 40 AUD / Hourly
  • <p><strong>The Company:</strong></p><p>Join a leading healthcare organisation known for its commitment to innovation, excellence and community impact. Joining the Finance team, you'll be part of a collaborative environment where your expertise will help support critical healthcare services while driving process improvements across the revenue function. </p><p> </p><p><strong>The Role:</strong></p><p>In this role, you'll manage sundry debtor processing, build strong stakeholder relationships, and contribute to process improvement initiatives that help modernise and enhance the revenue function.</p><ul><li>Manage end-to-end accounts receivable processing, including billing, invoicing and debtor management.</li><li>Maintain and reconcile sundry debtor accounts, ensuring accuracy and timely collection of outstanding debts.</li><li>Liaise with internal stakeholders and customers to resolve account queries and support effective revenue management.</li><li>Monitor and process billing requests in line with organisational policies and procedures.</li><li>Prepare reports and utilise Excel to analyse data and identify process improvement opportunities.</li><li>Contribute to automation and continuous improvement initiatives to enhance efficiency across the revenue function.</li></ul><p> </p><p><strong>Who We're Looking For:</strong></p><p>This role would suit an experienced AR professional who enjoys getting under the hood of processes and finding smarter ways of working. You'll be comfortable managing debtor relationships, confident working with large datasets in Excel, and motivated by the opportunity to make a genuine impact within a large and respected organisation. Experience with large ERP systems is advantageous, but attitude, initiative and problem-solving ability are what will set you apart.</p><p> </p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><em>Reference Number</em>: <em>06810-0013500445JJC</em></p><p> </p><p><em>This is an on-site position</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/am9yZGFuYS5jaGFwcGVsbGpvaG5zdG9uZS4zNDkzMC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
  • 2026-09-03T06:47:04Z
Advanced Modelling Analyst
  • Sydney CBD, New South Wales
  • remote
  • Permanent placement
  • 90000 - 105000 AUD / Yearly
  • <table width="680"><tbody><tr><td width="507"><p>Reference Number: (60350-0013412499)</p><p>This is a hybrid position.</p><p>An opportunity has become available for a technically strong <strong>Advanced Modelling Analyst</strong> to join a highly regarded financial services organisation within its Modelling team. Reporting directly to the Head of Department, this position offers the chance to contribute to sophisticated modelling initiatives that support structured finance activities and inform key strategic decisions.</p><p>Working as part of a collaborative and high-performing team, you will play a central role in developing and enhancing advanced models that evaluate complex financial structures and portfolio behaviour. The role offers strong exposure to senior stakeholders and the opportunity to further deepen your expertise within a technically rigorous environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop, maintain and enhance advanced cash flow models supporting structured financial products</li><li>Contribute to modelling frameworks used in securitisation structures and complex transactions</li><li>Analyse detailed datasets to produce robust insights that support decision-making</li><li>Collaborate closely with senior stakeholders across analytics and broader business functions</li><li>Improve modelling accuracy, transparency and efficiency through best-practice techniques</li><li>Clearly document model assumptions, methodologies and outputs</li><li>Support continuous enhancement of modelling frameworks and analytical capability</li></ul><p><strong>Key Requirements:</strong></p><ul><li>Demonstrated experience building and maintaining detailed cash flow models, including the ability to model complex scenarios, sensitivities and structural features</li><li>Advanced Excel modelling skills, with the ability to develop robust, scalable and well-structured financial models</li><li>Proven experience working within financial services, with exposure to financial products, portfolio analytics or structured transactions</li><li>Understanding of securitisation structures or structured finance transactions is highly regarded, including exposure to underlying asset performance and deal mechanics</li><li>Strong analytical capability with excellent attention to detail and the ability to interpret complex datasets</li><li>Ability to clearly document model logic, assumptions and outputs for transparency and governance</li><li>Comfortable working in a technically focused environment with exposure to senior stakeholders</li></ul><p><strong>Why This Role Stands Out:</strong></p><ul><li>Direct reporting line to the Head of Analytics with strong exposure to strategic initiatives</li><li>Work across sophisticated securitisation structures and complex modelling environments</li><li>Opportunity to influence commercial outcomes through high-quality analytics</li><li>Collaborative and technically capable team culture</li><li>Meaningful scope to deepen expertise in structured finance and advanced modelling</li></ul><p>This role is ideal for someone who enjoys solving complex quantitative problems and wants to play a key role in strengthening modelling capability within a respected analytics function.</p><p>If you are motivated by technically challenging work and want to contribute to impactful outcomes, this opportunity offers a strong next step in your career.</p><p> </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/amF5ZG9uLmdpbGwuNTc3NTQuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-09-04T05:00:30Z
IT Manager (Systems & AI) - Hands On
  • Sydney CBD, New South Wales
  • remote
  • Permanent placement
  • 150000 - 170000 AUD / Yearly
  • <p><strong>COMPANY: </strong></p><p>This company is a relatively young yet growing not-for-profit who operate in the Medical Research-related space.</p><ul><li>Newly created position to transform/uplift the IT environment, cybersecurity, data management, and AI across the organisation.</li><li>Open minded and flexible culture focus on inclusivity, integrity, and team work to deliver great work that drives impactful outcomes.</li><li>Hands-on role in a small yet growing organisation.</li><li>NFP salary packaging/salary sacrifice</li><li>Hybrid working.</li></ul><p><strong> </strong><strong>ROLE OVERVIEW: </strong></p><p>As the IT Manager (Systems &amp; AI) you will be first hire in IT, making it a very broad and hands-on role that will evolve and expand over time along with the organisation.</p><p>Key elements include the review &amp; uplift of the current IT environment; managing external IT vendors; selecting &amp; implementing new systems; establishment of cybersecurity frameworks; implementation of ongoing AI governance; as well as end-user support for a small yet growing number of internal staff.</p><p><strong>Responsibilities include: </strong></p><p><strong>Business Systems and Digital Transformation</strong> </p><ul><li>Lead the scoping, sourcing, evaluation, procurement, and implementation of new technology platforms, including CRM and core business applications.</li><li>Business requirements gathering with to understand stakeholder needs then translate into practical deliverables.</li><li>Identify opportunities for automation and process improvement through current and emerging technologies.</li><li>Act as the system owner for key IT platforms and applications.</li></ul><p><strong>AI &amp; Automation</strong></p><ul><li>Act as the lead and primary advisor on AI governance, capability, implementation, and safe/effective use.</li><li>Design &amp; implement AI enabled workflows that support organisational needs yet remain compliant with internal AI governance frameworks and broader privacy, security, and governance requirements.</li><li>Assist to build and maintain AI solutions.</li></ul><p><strong>Cybersecurity, Risk and Compliance </strong></p><ul><li>Establish and implement a cybersecurity framework.</li><li>Support cybersecurity, privacy, and information governance across the organisation.</li><li>Conduct technology risk assessments and support incident management and continuous improvement.</li></ul><p><strong>IT Vendor Management</strong><strong> </strong></p><ul><li>Oversee and manage the external MSP and other IT vendors ensure effective and continuous service delivery.</li><li>Act as the primary point of contact for technology operations, security, and digital transformation initiatives.</li><li>Assist with software licensing, contract renewals, vendor selection, and implementation partner management.</li></ul><p><strong>Digital Systems Administration</strong> <strong>&amp; End User Support</strong></p><ul><li>End user IT support, including desktop hardware/software (Windows, Microsoft 365, macOS); meeting room / VC support etc</li><li>Monitor system performance and coordinate support/issue resolution with external providers.</li></ul><p><strong>REQUIRED BACKGROUND / EXPERIENCE / PERSONAL QUALITIES: </strong></p><p>Suitable for a hands-on IT Lead / IT Manager with digital transformation, CRM, AI, and cybersecurity experience who thrives in smaller yet high-performance environments.</p><p>Being in a stand-alone role, it's suited to an energetic hands-on "doer" who enjoys wearing multiple hats and is happy to do what's needed to get the job done. Someone hands-off running and directing large teams to deliver won't be suitable.</p><p>Ideal for someone who's excited about joining a growing organisation that makes a meaningful impact on people's lives.</p><p><strong>Required skills / knowledge / experience: </strong></p><ul><li>Proven experience managing &amp; optimising digital systems and technology platforms.</li><li>Strong knowledge of Windows OS, Mac OS, and Microsoft 365.</li><li>Comfortable &amp; capable of providing IT support to a small number of end users.</li><li>Experience sourcing, implementing, and managing business systems, including CRM and other enterprise platforms.</li><li>Practical expertise in AI tools and workflow automation.</li><li>Sound understanding of cybersecurity, privacy, and information governance.</li><li>Experience successfully managing technology vendors, managed service providers, and implementation partners.</li><li>Proven experience engaging with business stakeholders to understand their problems, then develop innovative ways to solve them through IT.</li></ul><p><strong>Required attitude &amp; personal qualities: </strong></p><ul><li>Friendly, approachable, and inclusive team player.</li><li>Clear communication skills capable of interacting with technical and non-technical stakeholders.</li><li>Enjoys 'rolling their sleeves up' and getting hands-on.</li><li>Demonstrate a practical and outcome focused approach to technology adoption.</li><li>Curious and open-minded with a flexible and adaptable approach to IT.</li><li>Energy and enthusiasm to make things better and solve business problems through technology.</li></ul><p><strong> </strong></p><p><strong>Full-time permanent role offering circa $150,000 - $170,000 (plus super) + NFP salary packaging benefits - depending on experience. </strong></p><p><strong><em> </em></strong></p><p><strong><em>*Please note, full permanent Australian working rights are required to be considered for this position, and successful applicants will be contacted. </em></strong></p><p><strong> </strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjk4NTUzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2026-09-01T00:55:19Z
Senior Recruitment Consultant
  • Mulgrave, Victoria
  • remote
  • Permanent placement
  • 80000 - 100000 AUD / Yearly
  • <p><strong>We're hiring: Senior Recruitment Consultant, Mulgrave </strong></p><p><strong>Accounting &amp; Finance | Business Support</strong></p><p><strong>The opportunity</strong></p><p>Robert Half has 77-years of global expertise, but we operate with a challenger mindset. In Mulgrave, our practice groups are growing, and we're looking for experienced, high-performing recruiters to help us strengthen our high performing teams.</p><p>If you're a proven 360° recruiter (or a consultative B2B sales professional) who wants to elevate your desk, your earnings and your long-term career trajectory - this is your platform.</p><p><strong>What you'll do</strong></p><p>As a Senior Consultant at Robert Half, you will operate as a true market specialist and trusted advisor. You will own and grow your portfolio with autonomy, commercial discipline and strategic intent.</p><p>You will:</p><ul><li>Build and deepen C-suite and senior stakeholder relationships</li><li>Develop and execute a clear market strategy for your vertical</li><li>Drive new business through intelligent, insight-led conversations</li><li>Manage end-to-end recruitment processes with pace and precision</li><li>Build high-quality active and passive talent pipelines</li><li>Provide clients with market intelligence and salary insights</li><li>Collaborate with high-performing colleagues to win and deliver major accounts</li></ul><p>This is a role for someone who sees recruitment as a professional services career - not a transactional job.</p><p><strong>Who you are</strong></p><p>You're an experienced recruiter or B2B sales professional. </p><p>You understand margin, pipeline, conversion and long-term account growth. You take pride in running a high-performing desk and building repeat business. You're competitive, but you value collaboration over ego.</p><p>You likely bring:</p><ul><li>A strong 360° agency recruitment track record <strong>or</strong></li><li>Proven success in consultative B2B sales</li><li>Confidence engaging senior decision-makers</li><li>Commercial acumen and strong negotiation capability</li><li>Resilience, pace and accountability</li><li>A growth mindset and comfort leveraging AI and modern recruitment technology</li></ul><p>Most importantly - you want to be in an environment where performance is recognised and rewarded properly.</p><p><strong>Why top performers choose Robert Half</strong></p><p>We combine global scale with local expertise, giving you brand credibility, established frameworks and real career mobility.</p><p>You'll receive:</p><ul><li>Competitive base + super + uncapped commission (genuinely uncapped)</li><li>Hybrid working model</li><li>Industry-leading training and structured career pathways</li><li>Investment in AI and recruitment technology to increase your productivity</li><li>Clear promotion criteria and transparent progression</li><li>National recognition programs and divisional incentives</li><li>Global awards, including our "Reach for the Stars" program in Las Vegas</li><li>Career mobility across ANZ, North America, EMEA and APAC</li><li>Wellbeing initiatives, volunteer leave and inclusive employee network groups</li></ul><p>We reward performance. We invest in careers.</p><p><strong>The bottom line</strong></p><p>If you're ambitious, commercially sharp and ready to build something meaningful in the Melbourne South-East market, let's talk. This is a career move, not a job change.</p><p>Applicants must have full working rights in Australia. Shortlisted candidates will be contacted within 1-2 business days.</p><p>Robert Half is committed to fostering an inclusive, equitable and diverse workplace. We value diversity of thought and perspective and believe high-performing teams are built on different experiences and ideas.</p><img src="https://counter.adcourier.com/YS5taW50ZXIuODkzOTIuMTA2NzVAcm9iZXJ0aGFsZmludGwuYXBsaXRyYWsuY29t.gif">
  • 2026-09-07T01:28:49Z
Accounts Payable Manager
  • Box Hill, Victoria
  • remote
  • Permanent placement
  • 110000 - 120000 AUD / Yearly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is based I the eastern suburbs and are looking for an experienced, driven Accounts Payable Manager to lead and develop a team of 6 people.</p><p>You'll be joining a friendly, supportive team with an attractive salary package on offer.</p><ul><li>Supportive and friendly team environment</li><li>Varied role with plenty of stakeholder interaction</li><li>Opportunity to streamline and automate processes</li></ul><p>Please note - sound knowledge of Oracle is essential.</p><p> </p><p><strong>The Role</strong></p><p>An exciting opportunity exists for a highly organised and customer-focused Accounts Payable Manager.</p><p>This role will suit someone who enjoys working in a fast-paced environment, has strong leadership skills and has experience in process improvement and optimising systems.</p><ul><li>Lead and manage the day-to-day Accounts Payable function</li><li>Ensure supplier invoices, reimbursements and payments are processed accurately and on time</li><li>Maintain supplier master data and payment controls</li><li>Oversee payment runs and ensure compliance with delegation authorities and internal policies</li><li>Manage and develop a high-performing Accounts Payable team</li><li>Foster a strong customer service culture across internal and external stakeholders</li><li>Investigate and implement process improvements, automation and technology solutions</li><li>Maintain and enhance internal controls to minimise risk and ensure compliance</li><li>Develop team KPIs, reporting and continuous improvement initiatives</li><li>Build effective relationships with key stakeholders across Finance and the broader business</li></ul><p> </p><p><strong>About You</strong></p><p>You will be an experienced Accounts Payable professional who has successfully led teams within a high-volume processing environment.</p><p>You will bring:</p><ul><li>Extensive Accounts Payable experience in a high-volume environment</li><li>Proven leadership experience managing and developing staff</li><li>Strong understanding of AP processes, controls and financial systems</li><li>Exceptional stakeholder management and customer service skills</li><li>Strong communication and problem-solving abilities</li><li>Ability to prioritise workloads and meet deadlines in a fast-paced environment</li><li>A proactive approach to process improvement and efficiency</li></ul><p> </p><p><strong>Essential requirements</strong></p><ul><li>Experience with Oracle</li><li>Exposure to invoice automation platforms such as Esker</li><li>Continuous improvement or project experience</li><li>Change management experience</li></ul><p> </p><p>E: <a href="mailto:[email protected]">[email protected]</a></p><p>T: 0412555332</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><h2><span style="font-size: 10pt;"><em>Reference Number: (06830-0013491124CG)</em></span></h2><p style="text-align: center;"> </p><p style="text-align: center;"><strong><span style="font-size: 8pt;"><em>This is a HYBRID position</em></span></strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Y2Fyb2xpbmUuZ3V0aHJpZS43NDI2NS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
  • 2026-08-19T03:07:31Z
Senior Manager - Investor Relations & Growth
  • Melbourne, Victoria
  • remote
  • Permanent placement
  • 160000 - 180000 AUD / Yearly
  • <p style="display: inline !important;"><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a long-established and highly regarded investment firm and one which has built a peerless reputation within the Australian market over generations. Known for its integrity, ethically driven and client-first approach, the business has developed deep, enduring relationships across an established investor base.</p><p>The firm is also one with a strong track record in, and reputation for, doing things the right way. In addition, it is recognised for an outstanding culture which is collaborative, supportive and professional and where individuals are trusted, developed and encouraged to build long-term careers. Consequently, they are a truly exceptional organisation and a great place to work.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>As the business continues to bolster its reputation for excellence and with future growth opportunities emerging, a fantastic opportunity has now arisen for a Senior Manager to take responsibility for the business's Investor Relations &amp; Growth mandate. In this multi-faceted and highly rewarding role, the successful candidate will focus on managing relationships with Investors as well as SMSFs, Financial Planners and accounting partner firms and will also work with partner organisations in the for-purpose and not-for-profit sector, amongst others. </p><p>This pivotal role will offer the right person a balance of relationship management, commercial focus and leadership. The successful candidate will also take responsibility for managing and mentoring a lean and high-performing team, whilst fostering growth, career development and cohesive team building.</p><p><strong>Key responsibilities will include:</strong></p><ul><li>Developing and maintaining strong, long-term relationships with Financial Planners and a range of sophisticated investors.</li><li>Acting as a trusted advisor, delivering insights and tailored solutions aligned to client needs.</li><li>Driving engagement, retention and growth across your portfolio.</li><li>Ensuring all activities are conducted in line with AFSL compliance. requirements and internal governance standards.</li><li>Leading, coaching and supporting a small, but experienced team.</li></ul><p>Collaborating with internal teams across investments, compliance and operations.</p><p><strong></strong></p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>The successful candidate will be an experienced relationship manager with a background in financial services, ideally within investments or wealth management. With a strong understanding of regulatory frameworks, coupled with a genuine passion for building trusted, long-term client relationships, you will be motivated by a rare opportunity for a rewarding and long-term career within a great business.</p><p><strong>Ideally, you will also bring:</strong></p><ul><li>Strong interpersonal and communication skills, with the ability to influence and build credibility.</li><li>Proven experience managing relationships with Financial Planners and/or HNW, SMSF or institutional-style clients.</li><li>A solid understanding of AFSL obligations and compliance requirements.</li><li>A proactive, commercially minded approach with a focus on outcomes</li><li>Experience mentoring or managing others (or readiness to step into this responsibility).</li></ul><p>The role will particularly suit someone with a dedication to quality as well as a high-energy, outcome driven focus. An empathetic, genuine relationship builder who can build trust across a diverse and broad stakeholder mix, you will be an ethics-first advocate who acts in clients' best interest by operating with integrity, principled decision making and doing the right thing. A natural relationship builder, you will also foster relationships internally by your focus on collaboration, curiosity and commitment to fairness.</p><p>An excellent communicator with comfort in delivering a message to a diverse audience, you will also demonstrate an inclusive working style, with the ability to mentor and support other team members as required<strong>. </strong></p><p>This role is open to a broader range of backgrounds than a traditional 'investment firm only' profile. If you bring strong stakeholder engagement skills, a client first mentality, sound financial or operational capability, and a genuine interest in investments and markets, we would like to hear from you.</p><p>You will in turn benefit from a rewarding and diverse career with an organisation of peerless standing and a fantastic culture who are poised to embark on the next chapter of their long-term success. </p><p>This is without question, an exceptional opportunity for the right individual.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><strong><em>Reference Number: </em>06810-0013416282 - PM</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/cGF0cmljay5tY2tpbm5leS45OTM3NC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
  • 2026-09-10T06:26:42Z