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14 results for Document Controller jobs

Financial Controller | Professional Services | CBD
  • Melbourne CBD, Victoria
  • remote
  • Permanent placement
  • 200000 - 240000 AUD / Yearly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a reputable professional services firms, renowned for delivering strategic, commercially driven advice to a diverse portfolio of high-profile organisations, sophisticated private clients, and large family enterprises. With a national presence and an enviable reputation for excellence, the firm is regularly engaged in high-impact matters, major transactions, and complex commercial challenges.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Reporting directly to the CFO, the Financial Controller leads the firm's financial management and operational finance function. You will oversee all core accounting activities such as, financial reporting, budgeting, forecasting, compliance, payroll, working capital, trust accounting and financial analysis, whilst driving continuous improvement across systems, processes, and reporting frameworks.</p><p>This is both a hands-on and strategic leadership position. You will develop and mentor a high-performing finance team, provide commercially focused insights to senior stakeholders, and influence firm-wide decision-making within a dynamic, intellectually stimulating environment.</p><p><strong><span style="text-decoration: underline;">Key Responsibilities</span></strong></p><p>Leadership &amp; Team Development</p><ul><li>Lead, mentor and develop a team of five, fostering a culture of collaboration, accountability and continuous improvement.</li><li>Set clear expectations aligned with the firm's financial goals and ensure the delivery of high-quality support to internal stakeholders.</li></ul><p>Management Accounting</p><ul><li>Deliver accurate monthly financial results and departmental P&amp;Ls.</li><li>Partner with the CFO to drive insights into profitability, utilisation, recovery, matter performance and business drivers.</li><li>Lead annual budgeting, rolling forecasts and variance analysis, providing valuable commentary to senior stakeholders.</li><li>Support data-driven decision-making with actionable commercial insights.</li><li>Drive cost management initiatives and assess business cases for operational efficiency.</li></ul><p>Financial Accounting, Payroll &amp; Compliance</p><ul><li>Oversee the preparation of annual financial statements and all external audit processes.</li><li>Manage statutory and tax compliance requirements, including BAS, FBT and associated reconciliations.</li><li>Supervise end-to-end payroll, including monthly processing, superannuation, adjustments and relevant tax obligations.</li><li>Prepare profit forecasts, tax reconciliations and professional services income calculations.</li><li>Produce accurate partner income and annual distribution statements.</li></ul><p>Projects, Systems &amp; Process Improvement</p><ul><li>Contribute to finance, IT and cross-functional projects aimed at enhancing accuracy, efficiency and automation.</li><li>Identify and implement opportunities for process innovation within the finance function.</li><li>Document and embed best-practice financial processes across the organisation.</li></ul><p>Reporting &amp; Insights</p><ul><li>Deliver high-quality financial reporting and tailored analysis for partners and senior leaders.</li><li>Lead benchmarking and survey reporting processes.</li><li>Provide clear, commercial commentary to support strategic decision-making.</li></ul><p>External Stakeholder &amp; Relationship Management</p><ul><li>Manage key relationships with banks, auditors, accountants, insurers and technology partners.</li><li>Negotiate supplier contracts and oversee annual banking facility reviews.</li><li>Monitor banking covenants and ensure compliance with financial obligations.</li></ul><p>Working Capital &amp; Cashflow Management</p><ul><li>Drive strong working capital performance, with a focus on billing, collections and WIP management.</li><li>Manage partner capital contributions, loans and equity reconciliations.</li><li>Maintain accurate cashflow forecasting and liquidity planning frameworks.</li><li>Provide recommendations to enhance the firm's financial resilience.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p><strong>About You</strong></p><p>You are an experienced, commercially minded finance leader with deep technical expertise and a passion for elevating financial operations.</p><p><strong>You will bring:</strong></p><ul><li>CA/CPA qualification with 10+ years' experience in finance or accounting roles (professional services experience highly regarded).</li><li>Minimum 5 years' experience in finance leadership, with demonstrated capability in developing and empowering teams.</li><li>Strong technical accounting knowledge, particularly in partnership and trust structures.</li><li>Proven capability in process improvement and leveraging technology to drive efficiency and accuracy.</li><li>Excellent communication and interpersonal skills, with the ability to build trust across all levels of the organisation.</li><li>Advanced financial analysis, problem-solving and project management skills.</li><li>High attention to detail, strong time management, and comfort operating in an environment with competing priorities.</li></ul><p><strong>Why This Role?</strong></p><p>This is an exceptional leadership opportunity within a values-driven firm known for its culture of excellence, collaboration, and long-term stability. You will work closely with highly respected senior leaders, influence key strategic decisions, and play a pivotal role in driving the firm's financial performance and operational sophistication.</p><p> </p><p><strong>How to Apply</strong></p><p>If you are a senior finance leader seeking a high-impact role within a reputable and established professional services organisation, we would love to hear from you.</p><p> </p><p><strong><em>Reference Number: </em><a href="https://rh.my.salesforce.com/a1GVT000005SBaL"><em>06810-0013336907</em></a><em>LH</em></strong></p><p><strong><em> </em></strong></p><p><strong>This is an</strong> on-site <strong>position.</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bGF1cmVuLmhheGJ5LjY3NTMwLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2026-02-16T05:05:12Z
Customer Experience Specialist
  • Fawkner, Victoria
  • remote
  • Contract/Temporary
  • 34 - 35 AUD / Hourly
  • <p><strong><span style="text-decoration: underline;">About the Company</span></strong></p><p>Our client is the head group of multiple companies who specialise in FMCG who are continuing to expand their operations. They have approximately 180 employees nationally, with a head office of 80 employees in the northern suburbs of Melbourne.</p><p> </p><p><strong><span style="text-decoration: underline;">About the Role</span></strong></p><p>This role is responsible for receiving, reviewing, and processing all orders for B2B customers whilst providing excellent customer service to the businesses they assist. This is a fast-paced role with a predominantly administrative focus &amp; phone-based support. It requires high level attention to detail and the ability to problem solve.</p><p><strong>This role is Monday-Friday, 100% office based, working 7am-3:30pm. </strong>This role is to commence <strong>ASAP</strong> on a temporary contract for 6 months minimum, with potential to convert permanent for the right candidate!<br /><br /></p><p><strong><span style="text-decoration: underline;">Duties</span></strong></p><p>Within a team of 5, some of your duties will include:</p><ul><li>Receive orders via email and the electronic system and process these in the system</li><li>Liaise between Purchasing &amp; Warehouse regarding stocks required for outstanding orders to ensure despatch of orders within timeslots required</li><li>Create invoices to accurately reflect customer purchases</li><li>Problem solve between accounts where items may be 'out of stock'</li><li>Database management and document distribution to required teams</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Skills &amp; Experience</span></strong></p><p>To be a successful candidate you <strong>must </strong>have:</p><ul><li>Previous experience in a similar end to end Administrative + Customer Service role - <strong>essential</strong></li><li>Previous experience in FMCG and working B2B - <strong>desirable</strong></li><li>Be immediately available to start!</li><li>Have full working rights in Australia</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Culture &amp; Benefits </span></strong></p><ul><li>Be part of a collaborative and supportive Customer Experience team!</li><li>Discounted goods from shops that stock their products!</li><li>2 additional days of wellbeing leave per year!</li><li>Full handover period offered</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No:</strong> 06810-0013395346KB </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/a3Jpc3RhLmJlbm5ldHQuMzk3MjUuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-03-04T01:44:16Z
Accounts Payable Specialist
  • Cranbourne, Victoria
  • remote
  • Permanent placement
  • 90000 - 95000 AUD / Yearly
  • <p><strong>The Company<br /></strong><br />Our client is fast growing organisation who are expanding both service offerings and geographically. With a strong Australian presence distributing vital infrastructure products across Australia.</p><p><br /><strong>The Role<br /></strong><br />We have a permanent, full-time role available with a hybrid work arrangement. 3 days in office, 2 days at home.<br />The successful candidate will report to the Group Financial Controller and be responsible for end-to-end Accounts <br />Payable duties including:</p><ul><li>Managing AP email account and document capture queue</li><li>Processing supplier invoices accurately and efficiently</li><li>Reconciliation of supplier statements</li><li>Liaising with suppliers, query management</li><li>Identify and implement opportunities for process improvement and efficiency gains</li></ul><p><strong><br />Our ideal candidate:</strong></p><ul><li>Minimum 5 years' experience in an equivalent end-to-end Accounts Payable role</li><li>Driver's License: Hold and maintain a Victorian Drivers Licence</li><li>Ability to prioritise, manage a number of tasks and responsibilities and remain calm and focused in busy times</li><li>Demonstrated customer service with a passion for nurturing customer relationships, taking pride in your work and delivering great outcomes for our customers</li><li>Ability and desire to work as part of a team making a valued contribution to a positive and successful team culture</li><li>Demonstrated ability to listen, articulate clearly and engage with customers, colleagues in accordance with the company's values</li></ul><p><br /><strong>Apply Today<br /></strong><br />For more information, please contact Alex Bray at our Robert Half, South East Office on 9239 8118 or please send your resume by clicking on the apply button.</p><p><br /><strong>Reference Number:</strong> 06830-0013399021AB</p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YWxleC5icmF5LjY2NDIxLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2026-03-11T01:19:23Z
.NET Umbraco developer
  • Melbourne CBD, Victoria
  • remote
  • Permanent placement
  • 140000 - 150000 AUD / Yearly
  • <p><strong>.NET Umbraco Developer</strong><br /> <br /> <strong>Role Overview<br /></strong><br />We are seeking an experienced .NET Umbraco Developer to design, build, and maintain scalable, high-performance websites and digital platforms using Umbraco CMS and the Microsoft .NET stack. You will work closely with designers, content editors, and stakeholders to deliver intuitive, secure, and maintainable content-driven solutions.<br />This role suits someone who enjoys clean architecture, modern .NET practices, and building elegant CMS-driven experiences.<br /><br /><strong>Key Responsibilities</strong><br /> </p><ul><li>Design, develop, and maintain websites and applications using Umbraco CMS</li><li>Build custom Umbraco components including Document Types, Data Types, Macros, and Templates</li><li>Develop backend functionality using C# and ASP.NET / ASP.NET Core</li><li>Implement MVC patterns, Razor views, and clean API integrations</li><li>Integrate third-party services (REST APIs, CRMs, marketing tools, analytics, etc.)</li><li>Ensure performance, security, accessibility, and SEO best practices</li><li>Collaborate with UX/UI designers to implement responsive, user-friendly interfaces</li><li>Support content editors with CMS training, documentation, and improvements</li><li>Participate in code reviews and contribute to technical standards</li><li>Troubleshoot, debug, and optimise existing solutions</li><li>Contribute to deployment pipelines and environment management (CI/CD)</li></ul><p><br /><strong>Required Skills &amp; Experience</strong><br /> </p><ul><li>Strong experience with Umbraco CMS (v8-v13+)</li><li>Solid commercial experience with C# and .NET / .NET Core</li><li>Experience with ASP.NET MVC, Razor, and dependency injection</li><li>Proficiency in HTML5, CSS3, JavaScript, and modern frontend practices</li><li>Experience working with SQL Server and ORM tools (Entity Framework preferred)</li><li>Familiarity with RESTful APIs and integration patterns</li><li>Understanding of CMS security, permissions, and workflows</li><li>Experience with Git-based version control</li><li>Strong problem-solving and communication skills</li></ul><p><br /><strong>Desirable / Nice to Have</strong><br /> </p><ul><li>Knowledge of Headless Umbraco and content delivery APIs</li><li>Experience with Azure (App Services, Functions, Storage, DevOps)</li><li>Familiarity with frontend frameworks (React, Vue, or similar)</li><li>Knowledge of accessibility standards (WCAG)</li><li>Experience working in Agile / Scrum environments</li></ul><p><br /><strong>Qualifications<br /></strong><br />Degree in Computer Science, Software Engineering, or equivalent experience<br /> </p><ul><li>Relevant Microsoft or Umbraco certifications (advantageous but not required)</li></ul><p><br /><strong>What We Offer</strong><br /> </p><ul><li>Opportunity to work on modern, scalable digital platforms</li><li>Supportive, collaborative development culture</li><li>Flexibility around work arrangements</li><li>Ongoing learning and professional development</li></ul><p><br /> <br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/SHV6ZWZhLlNvbmkuNTkyODAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-03-01T01:17:19Z
Administration & Customer Support Officer
  • Melbourne CBD, Victoria
  • remote
  • Contract/Temporary
  • 34 - 36 AUD / Hourly
  • <p><strong><span style="text-decoration: underline;">About the Company</span></strong></p><p>Our client is a family-owned fleet management organisation located on St Kilda Road. With an operations team of 12, they endorse a hands on &amp; collaborative environment with fantastic learning &amp; development opportunities. They are continuing to grow and so require an Administration &amp; Customer Support Officer to support their Fleet Management &amp; Settlements teams.</p><p><strong>Please note the organisation will be moving into a new office in the CBD in July this year.</strong></p><p> </p><p><strong><span style="text-decoration: underline;">About the Role</span></strong></p><p>Working across both the Fleet Management &amp; Settlements teams, this role Is integral to the success of the business and smooth running of operations. This is a complex industry that requires the ability to grasp a variety of concepts, so a switched on and detail-oriented nature is essential. Your role will be a mix of <strong>Administration</strong>, <strong>Accounts</strong> and <strong>Customer Support.</strong></p><p>This is a <strong>temporary </strong>role commencing ASAP and for the right candidate it has the view to convert into a long term <strong>permanent </strong>position. They operate Monday-Friday, 38-hour week, <strong>2/3 days in office + 3 from home</strong> per week (once training is complete).</p><p> </p><p><strong><span style="text-decoration: underline;">Duties</span></strong></p><p>Some of your key duties will include:</p><ul><li>Processing client reimbursements and lease settlements in the system</li><li>End of lease account reconciliations</li><li>Responding to customer enquiries via phone and email, resolving any frustrations or disputes</li><li>Forwarding Payout letters to customers and responding to payout enquiries</li><li>General administrative tasks and projects wherever required</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Skills &amp; Experience</span></strong></p><p>To be a successful candidate you <strong>must</strong> have:</p><ul><li>Previous experience in an Administrative role - <strong>2/3 years minimum </strong></li><li>Previous experience providing exceptional Customer Service</li><li>A system and technology savvy approach</li><li>Exceptional attention to detail, initiative &amp; adaptability</li><li>Have full working rights in Australia</li><li>Be immediately available to start!</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Culture &amp; Benefits</span></strong></p><ul><li>Hybrid working model offered!</li><li>Be part of a stable and growing business!</li><li>Opportunity to convert into a permanent long-term position!</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No:</strong> <strong>06810-0013395353</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/a3Jpc3RhLmJlbm5ldHQuMjc2MzUuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-03-11T04:09:44Z
Data Entry Operator
  • Welshpool, Western Australia
  • remote
  • Contract/Temporary
  • 35 - 36 AUD / Hourly
  • <table width="680"><tbody><tr><td width="507"><p><strong>The Company</strong></p><p>Our client is dedicated to being a top provider in the pest control industry, committed to delivering sustainable business results and leading practices. This organisation prioritises health, safety, and environmental well-being of their employees, clients, and the communities they serve.</p><p><strong>The Role</strong></p><p>We are seeking a junior or aspiring Data Entry Operator to assist with CRM transfer.<br /> The hours are flexible from Monday - Friday, with parking on-site and an immediate start.</p><p>This role involves manually transferring information from one folder to another, uploading documents into portals, and moving attachments to a shared drive. You will be processing work orders in the workplace system, which is a manual and repetitive workflow.</p><p>Success in this position requires diligence and accuracy in handling monotonous duties. Occasionally, you may need to reach out to technical staff to request missing paperwork. This is an excellent opportunity for someone who excels in organising electronic files and is comfortable with straightforward, task-focused work.</p><p><strong>Your Profile</strong></p><p>The ideal candidate:</p><p>· Is highly detail-oriented and precise.</p><p>· Has a can-do attitude and strong work ethic.</p><p>· Is able to handle manual, repetitive data entry tasks efficiently.</p><p>· Is resilient and persevering, even when tasks are monotonous.</p><p> </p><p>If you possess a willingness to learn and are keen to develop your administrative skills - please apply today!</p><p> </p><p> </p><p><em>Reference Number: (60090-0013385203</em></p><p><strong><em> </em></strong></p><h4><strong>This is an</strong> <strong>on-site position.</strong></h4></td></tr></tbody></table><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFkZGlzb24ubWF0dGhld3MuOTYwNDkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-02-17T08:29:05Z
Part-time Corporate Receptionist
  • Perth, Western Australia
  • remote
  • Permanent placement
  • 30 - 35 AUD / Hourly
  • <table width="680"><tbody><tr><td width="507"><p><strong>The Company</strong></p><p>Our client is a market-leading professional services firm with deep roots in Australia that stretch back nearly 200 years. Their integrated approach brings together unmatched local expertise and a global platform, supporting clients to manage risk and accelerate sustainable growth.</p><p> </p><p><strong>The Role</strong></p><p>We are seeking a polished and welcoming professional to join their Business Services team based in Perth. You will be the friendly face of their organisation on the client floor, helping the team deliver outstanding client experiences and operational excellence each day.</p><p><em>This is a permanent, part-time position, working Monday to Friday, 8:00am - 2:00pm. Occasional flexibility may be required.</em></p><p>Key responsibilities include:</p><ul><li>Acting as the first point of contact for clients and staff</li><li>Coordinating meeting room bookings, catering, and setup</li><li>Handling reception calls, taking messages, and ensuring prompt delivery</li><li>Maintaining top presentation standards in the reception and meeting areas</li><li>Collaborating with hospitality, audio-visual, and business services teams to meet client needs</li><li>Supporting team members by performing additional duties and providing relief cover where required</li><li>Upholding the highest standards of client service at all times</li></ul><p> </p><p><strong>Your Profile</strong></p><p>You are a customer-focused, team-oriented corporate receptionist who thrives in a professional services environment. You bring:</p><ul><li>Demonstrated experience in reception or front-of-house, ideally within professional services</li><li>Impeccable grooming and presentation with the ability to maintain a corporate uniform</li><li>An excellent phone manner and the ability to communicate clearly with people at all levels</li><li>Strong planning, organisational, and time management skills to balance competing demands</li><li>High attention to detail and accuracy in every task</li><li>Confidence, reliability, and the ability to remain calm under pressure</li><li>Initiative and a proactive, team-oriented attitude</li><li>Quick learning ability and a digital mindset</li></ul><p><strong>If this sounds like the next step in your administrative career, please apply today!</strong></p><p><em>Please note law students seeking a pathway into a legal career may prefer to explore Clerkship and Graduate programs instead.</em></p><p><em>Reference Number: (</em><em>60090-0013400694)</em></p><p><strong><em> </em></strong></p><h4><strong>This is an </strong><strong>on-site</strong> <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFkZGlzb24ubWF0dGhld3MuMjE2MjYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-03-12T03:12:21Z
Customer Service Representative - temp 7-9 months
  • Cheltenham, Victoria
  • remote
  • Contract/Temporary
  • 35.19 - 38 AUD / Hourly
  • <p><strong>The Company</strong><br /><br />Starting 10th March! Monday - Friday, 9-5 p.m - 7-9 month temp contract.<br /><br />Our client is a fantastic Non-Profit organisation based in the Eastern Suburbs. You will be working in their Financial Plan Management team, assisting participants with a disability to manage their NDIS Plan. After training period, 1 day mandatory working in the office! <br /><br /><strong>The Role<br /></strong><br />Contract opportunity for a Customer Service super star.<br /><br />Your role will be reach out to NDIS participants to gain approvals and documentation. You will also deal with a wide variety of customers including Carers of people with a disability and Support Co-ordinators. You will also be required to liaise with the NDIS to provide updates and submit relevant forms and documentation onto the NDIS portal. <br /><br />Please note *** you will require an NDIS Check and valid Police Check (or be willing to attain these).</p><p><strong>Your Profile<br /></strong><br />You will have some great Customer Service experience and will enjoy helping people from all walks of life. Strong attention to detail and administration skills are essential!<br /><br />Please note that a car is essential for this role.</p><p>$35.19/hour plus super.</p><p><br /><strong>Apply Today<br /></strong><br />Please send your resume by clicking on the apply button.</p><p><br />Job Reference Number: 06830-0013387271CR</p><p> <br />This is a hybrid position.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Y2Fyb2xpbmUuZ3V0aHJpZS4zMDg2NC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
  • 2026-02-19T00:14:21Z
Receptionist
  • Somerton, Victoria
  • remote
  • Contract/Temporary
  • 34 - 36 AUD / Hourly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is an aged care provider that offers Residential Homes and support services across Victoria. With multiple sites across the state, they are looking for a Receptionist &amp; Administrator to support front of house coordination at one of their residential facilities near Somerton during a busy period.</p><p><strong><span style="text-decoration: underline;"><br />The Role</span></strong></p><p>You will be responsible for providing administrative support functions for the site and a front of house customer service approach to residents, family, visitors and staff of the facility. The incumbent Receptionist will remain onsite and provide training throughout. This is an additional resource to support a busy period.</p><p>This role is to <strong>commence Monday 23<sup>rd</sup> February </strong>for<strong> 4 weeks,</strong> Monday-Friday, 9am-5pm, <strong>100% onsite</strong>. Free parking on site.</p><p><strong><span style="text-decoration: underline;"><br />Duties</span></strong></p><p>Reporting to the Village Manager, some of your duties will include:</p><ul><li>Answer and redirect incoming calls for a busy switchboard</li><li>Extensive administrative support including collating &amp; producing reports</li><li>Database management ensuring all resident records are current + accurate</li><li>Office inventory ordering and maintenance of records</li><li>Any administrative tasks as instructed</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>To be a successful candidate you <strong>must</strong> have:</p><ul><li>Previous experience in a similar Reception/Administrative position</li><li>Previous experience in a health/aged care facility - <strong>desirable </strong></li><li>Be immediately available to start!</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number</em>: 06810-0013385818</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/a3Jpc3RhLmJlbm5ldHQuMzQ5ODMuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-02-18T00:51:19Z
Customer Service Representative - Permanent Role
  • Melbourne CBD, Victoria
  • remote
  • Permanent placement
  • 65000 - 70000 AUD / Yearly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is an international business within the hotel industry.<br /> <br /> <br /><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Provide support to B2B customers via phone and email</li><li>Assist with general enquiries, website issues, billing questions, procurement requests, and basic system troubleshooting</li><li>Troubleshoot and lodge support tickets through internal CRM and helpdesk systems</li><li>Support new customers during onboarding and help them understand processes and requirements</li><li>Review customer feedback and assist with follow-up actions</li><li>Maintain accurate customer records, reporting data, and documentation</li><li>Support the wider team with general administration, coordination tasks, and updates to customer-facing content</li><li>Assist with product updates, brand materials, signage requests, and reputation or customer experience activities</li><li>Contribute to delivering a positive customer experience across the network</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>2+ years' experience in customer service or call centre roles</li><li>Must have experience in hotel, accommodation, or hospitality settings</li><li>Strong verbal and written communication skills</li><li>Confident handling complaints and resolving issues professionally</li><li>Tech-savvy and quick to learn new systems and processes</li><li>Positive, friendly, and customer-focused attitude</li><li>Empathetic and able to build rapport quickly</li><li>Proactive problem-solver with a willingness to assist</li><li>Patient, calm under pressure, and able to manage repetitive tasks</li><li>Comfortable working with KPIs and performance targets</li><li>Available to work on a rotating roster between 7am and 7pm</li><li>This is a permanent role due to start ASAP, successful candidates must hold PR or Australian citizenship<br /> </li></ul><p><strong><span style="text-decoration: underline;">Culture &amp; Benefits</span></strong></p><ul><li>Growing company with strong long-term opportunities</li><li>Hybrid working environment (mix of office and home)</li><li>Fringe-of-CBD location with easy access to public transport</li><li>Supportive, collaborative team culture</li><li>Modern office space and welcoming work environment</li><li>Inclusive company values with opportunities for learning &amp; development</li><li>Rotating roster between 7am and 7pm</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><strong><em>Reference Number: </em>06810-0013322088BS</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjY4NzMzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2026-03-12T23:49:24Z
Customer Service Team Lead
  • Surry Hills, New South Wales
  • remote
  • Permanent placement
  • 90000 - 100000 AUD / Yearly
  • <table width="680"><tbody><tr><td width="507"><p><em>Please note: Applicants must have full working rights in Australia, as visa sponsorship is not available for this position.</em></p><p>Robert Half is excited to be exclusively partnering with a fast-growing Australian technology business seeking a <strong>Customer Service Team Leader</strong> to join their collaborative support team.</p><p>This is a great opportunity to step into a leadership role within a purpose-driven tech organisation with a supportive team culture, where you'll lead a small team while remaining hands-on with customers in a fast-paced environment!</p><p> </p><p><strong>The Role:</strong></p><ul><li>Lead the day-to-day operations of a customer support team across Australia and the Philippines</li><li>Provide hands-on support to customers via phone, email and live chat</li><li>Act as the first escalation point for complex or sensitive customer issues</li><li>Coach and support team members through regular feedback, guidance and training</li><li>Monitor team performance, maintain CRM records and identify opportunities to improve support processes</li></ul><p> </p><p><strong>About You:</strong></p><ul><li>A proactive leader who enjoys coaching others and helping team members succeed</li><li>Minimum 6 months experience in a <strong>Customer Service Team Leader or Supervisor role </strong></li><li>Strong written and verbal communication skills, including handling complex customer conversations</li><li>Highly organised with the ability to manage multiple priorities in a fast-paced environment</li><li>Comfortable using CRM systems and customer support tools</li></ul><p>If this sounds like the right next role for you, we highly advise you apply.</p><p>This role is <strong>3 days on-site, 2 days WFH.</strong></p><p> </p><p>This is a hybrid </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZXJpbmhvbGx5LnN1dGhlcmxhbmQuNzUyMTAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-03-08T23:17:42Z
Customer Service Specialist
  • Surry Hills, New South Wales
  • remote
  • Permanent placement
  • 70000 - 75000 AUD / Yearly
  • <p><em>Please note: Applicants must have full working rights in Australia, as visa sponsorship is not available for this position.</em></p><p>Robert Half is excited to be exclusively partnering with a fast-growing Australian technology business seeking a Customer Service Specialist to join their collaborative team.</p><p>This is a great opportunity to join a purpose-driven tech organisation with a supportive team culture, where you'll gain exposure to a fast-paced environment and build valuable customer experience skills.</p><p> </p><p><strong>The Role:</strong></p><ul><li>Provide friendly, timely support to customers via <strong>phone, email, and live chat</strong></li><li>Investigate and resolve customer enquiries from start to finish</li><li>Escalate technical or complex cases to internal teams and follow through to resolution</li><li>Maintain accurate records of customer interactions within the CRM</li><li>Work closely with internal teams to share customer feedback and improve processes</li></ul><p> </p><p><strong>About You</strong></p><ul><li>Minimum 6 months experience in a <strong>customer service or support role</strong></li><li>Excellent <strong>written and verbal communication skills</strong></li><li>Comfortable learning and navigating <strong>new systems and software</strong></li><li>Strong attention to detail and ability to manage multiple enquiries</li><li>Positive, team-oriented mindset with a genuine passion for helping customers</li></ul><p> </p><p>If this sounds like the right next role for you, we highly advise you apply.</p><p><em>This role is 3 days on-site, 2 days WFH. </em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZXJpbmhvbGx5LnN1dGhlcmxhbmQuMDIwNzcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-03-08T23:10:38Z
Part-Time Receptionist - 3-6 week contract
  • Mount Waverley, Victoria
  • remote
  • Contract/Temporary
  • 35.00 - 38.00 AUD / Hourly
  • <p><strong><span style="text-decoration: underline;">Company</span></strong></p><p>Our client is looking for an experienced Receptionist to join their time on a part-time basis, 8-1 p.m. This will be a temp role starting next Wednesday for a period of 3-6 weeks.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Key responsibilities include:</p><ul><li>Answering calls and directing to relevant staff members</li><li>Responding to email correspondence</li><li>Assisting with visitors when signing in, showing them to relevant departments and people</li><li>Using Outlook and Teams to pass on messages</li><li>Assisting with basic requests for information using the internal database</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>Your Profile</strong><br /></span><br /> You will be a friendly and upbeat person with strong administration and reception experience. You will be a team player with a positive - can-do attitude and be comfortable working with a variety of different people.</p><p> </p><p><strong><span style="text-decoration: underline;">What's on Offer</span></strong></p><ul><li>3-6 weeks, starting Wednesday 11<sup>th</sup> March</li><li>8am - 1pm</li></ul><p> </p><p><strong> </strong></p><p><strong><em>Reference Number: 06830-0013396226CG</em></strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Y2Fyb2xpbmUuZ3V0aHJpZS41NzAwNy4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
  • 2026-03-05T00:01:55Z
Part-Time Customer Service Representative - Permanent Role
  • Melbourne, Victoria
  • remote
  • Permanent placement
  • 65000 - 70000 AUD / Yearly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is an international business within the hotel industry.<br /> <br /> <br /><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Provide support to B2B customers via phone and email</p><ul><li>Assist with general enquiries, website issues, billing questions, procurement requests, and basic system troubleshooting</li><li>Troubleshoot and lodge support tickets through internal CRM and helpdesk systems</li><li>Support new customers during onboarding and help them understand processes and requirements</li><li>Review customer feedback and assist with follow-up actions</li><li>Maintain accurate customer records, reporting data, and documentation</li><li>Support the wider team with general administration, coordination tasks, and updates to customer-facing content</li><li>Assist with product updates, brand materials, signage requests, and reputation or customer experience activities</li><li>Contribute to delivering a positive customer experience across the network</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>2+ years' experience in customer service or call centre roles</li><li>Experience in hotel, accommodation, or hospitality settings (advantage)</li><li>Strong verbal and written communication skills</li><li>Confident handling complaints and resolving issues professionally</li><li>Tech-savvy and quick to learn new systems and processes</li><li>Positive, friendly, and customer-focused attitude</li><li>Empathetic and able to build rapport quickly</li><li>Proactive problem-solver with a willingness to assist</li><li>Patient, calm under pressure, and able to manage repetitive tasks</li><li>Comfortable working with KPIs and performance targets</li><li><span data-teams="true">Available to work part-time, 3 days per week (Mon to Fri) on a rotating roster between 7am and 7pm</span></li><li>This is a permanent role due to start ASAP, successful candidates must hold PR or Australian citizenship</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Culture &amp; Benefits</span></strong></p><ul><li>Growing company with strong long-term opportunities</li><li>Hybrid working environment (mix of office and home)</li><li>Fringe-of-CBD location with easy access to public transport</li><li>Supportive, collaborative team culture</li><li>Modern office space and welcoming work environment</li><li>Inclusive company values with opportunities for learning &amp; development</li><li>Part-time role working 3 days a week (8 hour shifts), on a rotating roster between 7am and 7pm (Mon to Fri) </li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><em>Reference Number: </em>06810-0013385204BS</p><p><strong><em> </em></strong></p><p><strong>This is a part-time, hybrid</strong> <strong>position.</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjQ2Njc1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2026-02-18T02:12:31Z