<table width="680"><tbody><tr><td width="507"><p>A leading national organisation is seeking an experienced <strong>Technology Resilience Manager</strong> to strengthen its enterprise risk capability and play a key role in driving technology and cyber resilience across the business. This is a second-line risk position that provides independent oversight, challenge, and insight into the organisation's technology risk posture.</p><p>Working within the Group Risk & Resilience function, you will help shape a growing Centre of Excellence that partners closely with technology and security leaders while maintaining the independence required of a Line 2 function. Your work will influence strategic decision-making, uplift resilience, and support the organisation's long-term digital aspirations.</p><p><strong>About the Role</strong></p><p>As the Technology Resilience Manager, you will:</p><ul><li>Provide independent Line 2 oversight of technology and cyber risk management practices.</li><li>Assess and challenge disaster recovery capabilities, technology resilience, and IT continuity arrangements.</li><li>Review technology third-party risks, cloud provider security, and software supply chain controls.</li><li>Develop and maintain technology risk frameworks, methodologies, metrics, and reporting tools.</li><li>Monitor the technology threat landscape and assess organisational exposure to emerging risks.</li><li>Deliver value-adding insights through a "Risk-as-a-Service" model within the Risk Centre of Excellence.</li><li>Collaborate with IT, Cyber Security, and Digital teams while ensuring Line 2 independence.</li></ul><p>This is a highly influential role that requires strong technical awareness, sound judgement, and the ability to provide credible challenge that improves decision-making without creating unnecessary friction.</p><p><strong>Key Responsibilities</strong></p><ul><li>Conduct independent reviews of technology risk assessments, controls, and treatment plans.</li><li>Challenge vulnerability management, patching, data protection, and security control effectiveness.</li><li>Review DR plans, backup capabilities, testing scope, and resilience of critical systems.</li><li>Assess technology vendors, managed service providers, and cloud security arrangements.</li><li>Establish and maintain Line 2 technology risk assessment tools, standards, and taxonomies.</li><li>Track regulatory changes, industry incidents, and relevant threat intelligence.</li><li>Provide clear reporting on technology risk trends, themes, and emerging concerns.</li></ul><p><strong>About You</strong></p><p><strong>Qualifications</strong></p><ul><li>Bachelor's degree in IT, Computer Science, Cyber Security, or related field.</li><li>Cyber security certifications (e.g. CISSP, CISM, CRISC) highly desirable.</li><li>Risk management or cloud security certifications beneficial.</li></ul><p><strong>Experience</strong></p><ul><li>5+ years' experience in technology risk or cyber security with at least 3 years in Line 2 or assurance roles.</li><li>Strong understanding of technology control frameworks (NIST, ISO 27001, CIS).</li><li>Demonstrated experience assessing cloud, hybrid infrastructure, and modern architectures.</li><li>Knowledge of regulatory requirements such as CPS 234 (advantageous).</li><li>Background in disaster recovery, resilience testing, and vulnerability management.</li></ul><p><strong>Capabilities</strong></p><ul><li>Ability to translate technical risks into clear business impacts.</li><li>Strong analytical and critical thinking skills.</li><li>Effective stakeholder engagement and influencing abilities.</li><li>Independence, professional scepticism, and the confidence to escalate issues.</li><li>Excellent written communication and documentation skills.</li></ul><p><strong>Why Apply?</strong></p><ul><li>Join a respected national organisation with a strong purpose-driven culture.</li><li>Play a pivotal role in shaping a maturing technology resilience capability.</li><li>Work across a diverse technology environment with modern cloud-first initiatives.</li><li>Influence strategic decisions and uplift resilience across the enterprise.</li></ul><p> </p><h4><strong>This is a </strong>hybrid position</h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/amF5ZG9uLmdpbGwuMTg4NjQuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<ul><li><table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p> </p><p> </p><p>Operating in the Insurance industry, this Australian Financial Services corporation employs 80+ staff and delivers purpose driven outcomes for Australian households, businesses, and communities.</p><p> </p><ul><li>Cyber-aware CEO, Board, and Executive Leadership team.</li><li>Forward thinking with investment in IT and Cybersecurity through a modern cloud-first approach (Microsoft Azure, ZTNA) with no legacy technology.</li><li>Upcoming implementation of a modern data analytics solution - Azure Databricks.</li><li>Strong emphasis on data management, security and risk mitigation.</li><li>More than $1 billion in written premiums.</li><li>Additional superannuation contributions.</li><li>Emphasis on learning & development and a work/life balance.</li><li>Hybrid working.</li></ul><p> </p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">ROLE & RESPONSIBILITIES: </span></strong></p><p> </p><p> </p><p>Newly created <strong>Head of Information Security</strong> position operating in a small yet impactful team of 3 to lead and improve the enterprise security function.</p><p> </p><p> </p><p>Engaging directly with the Board, you will provide strategic direction and practical leadership on how to best improve information security in alignment with organisational objectives.</p><p> </p><p> </p><p>Operating in a mature and modern cloud environment, you will focus on improving and refining information security, while simultaneously building positive confidence at the Board level through improved Board reporting, education, and communication.</p><p> </p><p> </p><p><strong>Key responsibilities and deliverables: </strong></p><ul><li><strong>Lead the strategic direction of Information Security</strong> in alignment with business objectives and mission.</li></ul><ul><li><strong>Build and maintain successful relationships as a trusted cyber security advisor</strong> <strong>with the Board</strong>, Executive Leadership team, Technology teams, and wider organisation.</li><li><strong>Establish confidence with the Board</strong> <strong>through producing high-quality Board papers</strong> that provide clear and confident reporting on cyber posture, risks, vulnerabilities, metrics, and investment priorities.</li><li><strong>Board and Executive level communication</strong> translating complex security risks/issues into an understandable business context.</li><li><strong>Improve Information Security operating cadence</strong> across Technology and the broader organisation.</li><li><strong>Ensure ongoing compliance</strong> with legislative and policy frameworks including Protective Security Policy Framework (PSPF), ISM, Essential Eight, Privacy Act etc.</li></ul><ul><li><strong>Educate business leaders and end users</strong> on cyber controls, risk awareness, and behavioural best practices.</li><li>Embed a pre-emptive and proactive culture around the awareness of current/emerging cyber threats.</li></ul><ul><li><strong>Manage third-party security providers</strong> to deliver 24/7 monitoring, incident response, and security operations.</li><li>Strengthen relationships with the Australian Cyber Security Centre for threat intelligence and early warnings.</li><li>Oversee controls implementation, risk management, and continuous improvement across Information Security.</li><li>Support the <strong>uplift of internal capability within</strong> <strong>the Information Security team,</strong> including hiring, coaching, and mentoring.</li></ul><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;">REQUIRED BACKGROUND / EXPERIENCE </span></strong></p><p> </p><p> </p><p>Suitable for a Head of Information Security experienced operating as a trusted advisor at the Board level yet still capable of undertaking a broad role inside a small yet impactful team.</p><p> </p><p> </p><p>A background operating and socialising at the Board level (including preparing / presenting Board reports) then translating and communicating complex security risks/issues into an easy-to-understand business context is essential.</p><p> </p><p> </p><p>Ideal for a Security leader seeking to improve/refine Information Security inside a purpose driven and forward-thinking organisation who invests in modern technologies and values continuous education.</p><p> </p><p> </p><p><strong>Experience and Qualifications:</strong></p><ul><li><strong>Education:</strong> Bachelor's degree in IT, Cyber Security, or a related field</li><li><strong>Certifications:</strong> relevant industry certifications e.g. CISSP, CISM, CISA</li><li><strong>Experience:</strong></li><ul><li>Leading enterprise security functions across strategy, incident response, and governance, risk & compliance.</li><li>Strong understanding of cyber resilience, risk posture, and controls.</li><li>Vendor management of third-party security service providers.</li><li>Leading and developing small yet high-performing teams.</li></ul><li><strong>Proven track record: </strong></li><ul><li>Successfully preparing and presenting cyber security reports to Boards and translating technical and risk concepts into clear, business relevant insights.</li><li>Designing and embedding security governance, controls, and risk management practices across cloud-first environments.</li><li>Leading uplift in security culture, awareness, and capability across an organisation.</li></ul><li><strong>High impact communication</strong>:</li><ul><li>Ability to distil the message, eliminate unnecessary complexity, and communicate in an easy-to-understand and business-minded manner to C-suite and Board members.</li><li>Exceptional stakeholder management skills with a sense of gravitas capable of influencing others at an executive level.</li><li>Demonstrate broad awareness of the changing external threat landscape and potential issues/risks/drivers, then clearly communicate what this means for the organisation.</li></ul><li><strong>Security Compliance Frameworks:</strong> Comprehensive understanding of the Australian Government's PSPF, including ISM and Essential Eight.</li><li><strong>Leadership skills:</strong> Strong leadership and team-building capabilities with a track record of managing and developing high-performing teams.</li></ul><p>· <strong>Industry experience:</strong> Financial Services, Insurance, Superannuation or similarly APRA-regulated environments is preferred.</p><p>· <strong><span style="text-decoration: underline;">Australian citizenship and ability to obtain Australian Government security clearance is essential</span></strong><strong>. </strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p> </p><p><em>Reference Number: </em>06800-0013328372</p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>hybrid <strong>position</strong></h4></td></tr></tbody></table></li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjg2MTg0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client a well-established, global organisation entering an exciting new phase of growth. As IT Manager, you'll take ownership of the company's technology environment by driving strategic improvements, enhancing reliability and ensuring the security and performance of critical business systems.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>You will lead a small but capable IT team responsible for core infrastructure, security and business systems. You'll set the direction for technology across Australia while collaborating closely with international IT counterparts to align with global strategy.</p><p>This is a hands-on leadership role where you'll have the scope to modernise systems, shape IT processes and influence how technology supports business growth.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Lead, mentor, and develop the IT team to deliver operational excellence.</li><li>Oversee infrastructure, applications and security to ensure high availability and business continuity.</li><li>Drive improvements in IT service management (incident, problem, change, release).</li><li>Embed strong security and risk management practices across all systems.</li><li>Manage budgets, vendors, and service providers for cost-effective outcomes.</li><li>Contribute to the company's global technology roadmap and champion innovative new solutions.</li></ul><p> </p><ul><li><p><strong><span style="text-decoration: underline;">About You</span></strong></p><p>You will have experience as a hands-on IT Manager, leading a small team. In addition, you will have:</p><ul><li>At least 5 years' experience in an IT leadership role.</li><li>Knowledge of Google Workspace (GWS) and Google Cloud Platform (GCP).</li><li>Experience with SAP Business One and SQL.</li><li>Proven ability to build and lead high-performing teams and engage effectively with senior stakeholders.</li><li>Strategic mindset combined with a pragmatic, hands-on approach.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the Apply button.</p><p>Reference Number: 06810-0013330735 TW</p><p><strong><em> </em></strong></p><strong>This is an on-site position.</strong></li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMDU0NzAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client, a well-established Managed Service Provider, is looking for an experienced Service Delivery Manager to lead their high-performing support team while driving continuous improvement across service delivery.</p><p> </p><p><strong><span style="text-decoration: underline;">About the Role<br /> </span></strong>You will play a pivotal role in ensuring the seamless delivery of services to clients. You will oversee service operations, manage client relationships and drive continuous improvement initiatives to enhance service quality and efficiency.</p><p>Key responsibilities include:</p><ul><li><strong>Client Relationship Management</strong>: Serve as the primary point of contact for key client accounts, building strong relationships and understanding their business needs.</li><li><strong>Service Delivery Oversight</strong>: Monitor and manage service delivery performance, ensuring adherence to SLAs and KPIs.</li><li><strong>Team Leadership</strong>: Lead and motivate a team of service delivery professionals, providing guidance, support, and fostering a culture of accountability and excellence.</li><li><strong>Continuous Improvement</strong>: Identify opportunities for process improvements and efficiencies within service delivery operations.</li><li><strong>Escalation Management</strong>: Handle escalated issues and incidents, working closely with technical teams to resolve challenges promptly.</li><li><strong>Reporting and Analytics</strong>: Prepare regular reports and analytics on service delivery performance and metrics for management and clients.</li><li><strong>Risk Management</strong>: Proactively identify and mitigate risks that may impact service delivery or client satisfaction.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">About You</span></strong></p><p>You will have proven experience in Service Delivery or Service Operations within an MSP or IT services environment.</p><p>Alongside this, you will have:</p><ul><li>A strong understanding of IT service management principles, with ITIL framework certification preferred.</li><li>Excellent leadership and people management skills, with a track record of leading high-performing teams.</li><li>Exceptional communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.</li><li>An analytical mindset with the ability to interpret data and trends to drive informed decisions.</li><li>Commitment to continuous learning and professional development.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Why Join?</span></strong></p><ul><li>A collaborative, growth-focused culture where your ideas are heard</li><li>Opportunities for professional development and technical certification</li><li>A hybrid work model with flexibility</li><li>Competitive salary and clear career progression within the business.</li></ul><p> </p><p>If you're ready to lead a capable team while keeping your technical edge sharp, we'd love to hear from you.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the Apply button.</p><p>Job Reference No: 06810-0013315324 TW</p><p><strong><em> </em></strong></p><p><strong>This is an </strong>hybrid <strong>position.</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuNTg5NDcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p>Robert Half has exclusively partnered with a nationally recognized organization who are looking to add a BI / Data Manager to their Technology Team on a full-time permanent basis.</p><p>They offer a flat structure, and a very warm and hospitable working culture.</p><p>This will be a hands-on role, so we need a leader who still likes to roll their sleeves up and get stuck into the data themselves.</p><p> </p><p><strong>Skill set / Experience required:</strong></p><ul><li>Proven experience leading a small, high performing BI team</li><li>Experienced working with the MS BI stack - <strong><em>SQL, Azure, Power BI</em></strong></li><li>The ability to develop advanced Power BI models and dashboards for operational, financial, sustainability, and commercial reporting</li><li>Experience of automation of data models and reporting</li><li>A thought leader when it comes to Data Quality & Governance</li><li>The experience to implement and maintain a Data Strategy / Data Roadmap</li><li>Experienced managing budgets</li><li>Vendor & Stakeholder management expertise</li><li>Demonstrable experience of identifying areas of improvement when it comes to reporting efficiencies</li><li>The ability to translate business requirements into technical solutions via data</li><li>Excellent communication skills - the ability to manage expectations & influence senior leaders</li></ul><p> </p><p>The company offers a flexible workplace, with a 3 day in office / 2-day WFH policy.</p><p>Note - it is a requirement you can drive and have your own vehicle. </p><p>You must possess unlimited full working rights in Australia.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number: </em><a href="https://rh--c.vf.force.com/a1GVT000005VX6T2AW">06800-0013340445</a></p><p> </p><h4><strong>This is a </strong>on-site <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c2FuYS5rZWVuYW4uMTYyOTEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
