<p><strong>About the Role</strong></p><p>We are seeking an experienced Business Analysis Manager to lead and mature our Business Analysis capability across a portfolio of strategic initiatives. This role will manage a team of 10+ Business Analysts, drive improvements in project delivery back to the business, and establish stronger governance, visibility, and delivery standards across programs.</p><p>You will play a critical leadership role partnering with senior stakeholders, program directors, and technology teams to ensure business initiatives are delivered with clear requirements, strong governance, and measurable outcomes.</p><p>This role is ideally suited to someone who began their career in consulting and has since moved into industry, bringing strong structured thinking, stakeholder management, and delivery discipline.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Lead, mentor, and develop a team of 10+ Business Analysts across multiple programs and projects</li><li>Improve project delivery outcomes by uplifting business analysis practices, frameworks, and standards</li><li>Establish stronger governance, documentation standards, and delivery processes across the BA function</li><li>Improve visibility and reporting of project progress, risks, dependencies, and outcomes to senior stakeholders</li><li>Partner closely with Program Managers, Project Managers, and Technology teams to ensure requirements are clear, traceable, and aligned to business objectives</li><li>Support and lead strategic initiatives, including M&A integrations, operating model changes, and transformation programs</li><li>Drive consistent BA methodologies, tooling, and best practices across the organisation</li><li>Act as a trusted advisor to senior leadership on business requirements, process improvement, and delivery strategy</li></ul><p> </p><p><strong>About You</strong></p><ul><li>Proven experience leading and managing a team of 10+ Business Analysts</li><li>Strong track record improving project delivery capability and BA maturity within an organisation</li><li>Experience establishing governance frameworks, reporting standards, and delivery processes</li><li>Prior experience working on M&A integrations, strategic transformation, or large-scale programs</li><li>Background in top-tier or mid-tier consulting (highly desirable and strongly preferred)</li><li>Exceptional stakeholder engagement and executive communication skills</li><li>Strong understanding of business analysis methodologies, operating models, and delivery frameworks</li><li>Experience working across business and technology teams</li></ul><p> </p><p><strong>Why Join Us</strong></p><ul><li>Lead and shape the Business Analysis capability across major strategic programs</li><li>Influence organisation-wide delivery standards and governance</li><li>Work closely with senior leadership on high-impact initiatives including transformation and M&A</li><li>Opportunity to build and develop a high-performing BA practice</li></ul><p> </p><p><em>Reference Number: </em><strong>06800-0013400698</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFyay5iZW5uZXR0LjMyMzkxLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p>This company is a well-established, successful, and growing Australian organisation who employ 200+ staff across the country.</p><ul><li>Privately owned business with a relatively flat organisational structure and a 'family feel'.</li><li>Energetic and agile leadership team who operate in a fast-paced environment where change is embraced.</li><li>Investment in IT & cybersecurity uplift, including a move to SaaS.</li><li>Friendly and collaborative team environment.</li><li>Parking available. </li><li>Hybrid working.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT </span></strong></p><p>As the IT services, you'll manage a small internal IT team and be accountable for ensuring the stability, security, performance and improvement of IT Services to the organisation.</p><p>It's a hands-on, forward thinking, and interactive role, operating in a fast-paced environment, helping to transform and uplift the IT Services function.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li><strong>Vendor Management: </strong>extensive relationship building with and management of third-party providers, ensuring SLA's and KPI's are met.</li><li><strong>IT Service Delivery: </strong>accountable for ensuring the availability, reliability, performance, and security of IT Services, including cloud & on-prem infrastructure, networks, and SaaS solutions.</li><li><strong>Cybersecurity Strategy:</strong> develop and implement a clear cybersecurity strategy aligned to business goals.</li><li><strong>Data Privacy:</strong> take ownership of Data Privacy, including ongoing risk management and the approach to improving the managing personal data.</li><li><strong>Team Management:</strong> manage and develop a small IT team across Service Desk & Infrastructure (onshore and offshore staff)</li><li><strong>Collaboration & Leadership</strong>: contribute to the Shared Services leadership team; form & nurture internal relationships with cross-functional teams; create a culture of continuous improvement in the IT Services team; budget management.</li></ul><p> </p><p><strong>Key Deliverables: </strong></p><ul><li>Assist in the migration from on-prem to SaaS business applications.</li><li>Improve vendor management.</li><li>Rebuild and improve the perception of the IT Services team.</li><li>Form strong relationships and improve collaboration with internal IT project teams and other departments.</li><li>Data Privacy - continuous uplift, risk management, and advisory.</li><li>Cyber security - assessment and uplift then develop the ongoing cyber strategy / roadmap + continuous education.</li><li>Upskill and develop the current IT Services team.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED EXPERIENCE, KNOWLEDGE, PERSONAL QUALITIES</span></strong></p><p>Suitable for an IT Manager / IT Services Manager (or similar) with a background operating in small to mid-sized yet complex environments.</p><p>Ideal for someone energetic, forward thinking, and solution focused who embraces change and enjoys solving business problems through technology.</p><p> </p><p><strong>Required background & experience:</strong></p><ul><li>Experience: proven IT Operations leadership experience within small to mid-sized yet complex organisational structures, encompassing IT Service Desk, Infrastructure, Cloud, and Cybersecurity.</li><li>Vendor management: demonstrated success forming relationships with and managing third party vendors, including SaaS providers, to deliver commercially minded IT services.</li><li>Proven track record: improving the perception of IT; leading cybersecurity and Data Privacy uplift/improvement initiatives; leading & developing high performing teams.</li><li>Communication: succinctly translate technical IT concepts into easily understandable business language.</li><li>Cybersecurity, Data Privacy, Risk Management: demonstrated knowledge/experience prioritising, adapting, and aligning to enable business objectives</li></ul><strong>Attitude & personality:</strong><br /><ul><li>Enjoys undertaking broad roles inside close-knit team environments.</li><li>Customer-service and solution focused mindset.</li><li>Commercially savvy and forward-thinking individual eager to make a difference.</li><li>Natural collaborator who thrives when engaging with others to understand their business problems and solving them through IT.</li><li>At their best in fast-paced, busy, and growing environments where change is embraced.</li><li>Friendly and approachable personality.</li></ul><p> </p><p><strong>This is full time permanent role offering $</strong><strong>175,000 - $190,000 </strong><strong>(</strong><strong>plus super)- depending on experience.</strong></p><p> </p><p><strong><em>*Please note, full permanent Australian working rights (PR or citizenship) is required to be considered for this position, and successful applicants will be contacted. </em></strong></p><p>Reference Number: 06800-0013389920</p><p> </p><p>This is a hybrid position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjU0ODAyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Robert Half Technology are working alongside a well-known not-for-profit organisation in Brisbane who are looking to expand their agile delivery team with a newly refined Software Tech Lead. Our client is a house-hold name and are a 'for purpose' business going through a period of growth. They pride themselves in the services that they offer to the community which is reflective of their internal, family-like culture. </p><p><strong><span style="text-decoration: underline;">The Role<br /><br /> </span></strong>This is a newly refined position which sits within the Delivery team and will involve a blend of hands on coding and solution design, along with technical and team leadership of a team of two developers. As a rough split, the role will be 50% hands on technical and 50% strategic and leadership. Below are some additional responsibilities:<strong><span style="text-decoration: underline;"><br /> </span></strong></p><p><strong>Responsibilities:</strong></p><ul><li>Involvement in the design, development, implementation and support of the SaaS platforms and existing applications. </li><li>Write robust code using modern frameworks including .NET, C# and SQL Server applications</li><li>Identify and encourage areas of growth and improvement within the team.</li><li>You will work on multiple different applications with different technologies at times.</li><li>Provide technical and people leadership across the agile delivery team and lead the development of integration solutions</li><li>Collaborate with senior stakeholders and work closely with the Data teams to improve business efficiencies</li></ul><p><strong> Requirements: </strong></p><ul><li>Experience in a technical and team leadership role where you have been hands on as well as a people leader simultaneously</li><li>Extensive experience working with .NET, C#, SQL Server, Azure, etc.</li><li>Experience working in an Agile environment and be very familiar with DevOps, CI/CD, etc.</li><li>Working knowledge of Function Apps, Azure Logic Apps, Powershell, etc.</li><li>Knowledge of how integrations work would be beneficial</li></ul><p><strong><span style="text-decoration: underline;">Apply Today<br /></span></strong>Learn more about our Brisbane recruitment services: <a href="https://www.roberthalf.com.au/brisbane">https://www.roberthalf.com.au/brisbane</a></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/cmljaGFyZC5uZXZpbGxlLjU5ODA4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
