<p>We are looking for an experienced Project Manager to take ownership of delivering a portfolio of technology and business projects for a small, financial services business.</p><p>This is a hands-on delivery role with a strong project focus. You will be responsible for taking projects from initiation through to successful delivery, ensuring commitments made to the Steering Committee are delivered on time, within budget and to the agreed scope and quality.</p><p>Reporting directly to the CIO, you will work closely with senior stakeholders across the business, technology partners and SaaS providers to drive delivery and ensure projects achieve their intended business outcomes. </p><p> </p><p><strong>Key responsibilities will include:</strong></p><ul><li>Take ownership of the end-to-end delivery of technology and business projects.</li><li>Establish clear project plans, milestones, dependencies, budgets and delivery outcomes.</li><li>Ensure projects are delivered in line with commitments presented to and approved by the Steering Committee.</li><li>Provide clear and concise reporting to the CIO and Steering Committee, including progress, risks, issues, dependencies and decisions required.</li><li>Proactively identify and manage delivery risks, issues and project dependencies.</li><li>Coordinate internal stakeholders, business SMEs, technology teams and external vendors.</li><li>Manage SaaS implementation and integration projects, ensuring vendors deliver against agreed commitments.</li><li>Work closely with business stakeholders to understand requirements and translate them into practical delivery plans.</li><li>Maintain strong project governance while remaining pragmatic and hands-on in a small-business environment.</li><li>Manage scope, timelines, budgets and change throughout the project lifecycle.</li><li>Drive project meetings, workshops, actions and decision-making.</li><li>Ensure appropriate testing, training, implementation and change activities are completed.</li><li>Take ownership of successful project outcomes rather than simply managing project administration.</li></ul><p> </p><p><strong>About You</strong></p><p>You will be an experienced Project Manager who is comfortable being accountable for delivery and operating with senior stakeholders.</p><p>We are particularly interested in candidates who have:</p><ul><li>Strong experience delivering SaaS-based technology projects and implementations.</li><li>A proven track record of taking projects from initiation through to successful implementation.</li><li>Strong project management fundamentals across scope, schedule, budget, risk, issues and dependencies.</li><li>Experience working with Steering Committees, executives and senior stakeholders.</li><li>Excellent stakeholder management and communication skills.</li><li>Strong vendor and third-party management experience.</li><li>The ability to challenge vendors and stakeholders when delivery is at risk.</li><li>A pragmatic, commercially minded approach to project delivery.</li><li>The confidence to operate autonomously and take ownership in a relatively lean environment.</li><li>Experience working across business and technology teams.</li></ul><p>This position is based in Sydney CBD, and in office 3 days a week.</p><p><em>Reference Number: </em>06800-0013495307</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFyay5iZW5uZXR0LjYxNDU4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>Main Duties: </strong></p><ul><li>Act as the primary point of contact for all ICT support and service issues, managing escalations and coordinating with the managed service provider and external vendors.</li><li>Oversee the end-to-end resolution of IT support tickets, ensuring timely and effective outcomes for staff.</li><li>Manage ICT assets, including laptops, mobile devices, software, and user accounts, ensuring compliance with organisational standards and processes.</li><li>Support the administration and operation of key technology platforms, including the 3CX phone system, staff onboarding/offboarding processes, and cybersecurity initiatives.</li><li>Maintain strong relationships with internal stakeholders and external ICT partners, providing regular reporting and participating in account management meetings.</li><li>Identify, escalate, and assist in managing ICT and cybersecurity risks and incidents, supporting business continuity requirements.</li><li>Develop and maintain ICT documentation, user guides, and training resources to improve system usage and staff capability.</li><li>Mentor and support junior operational staff in delivering day-to-day technical support and ICT administration services.</li><li>Contribute to ICT projects, continuous improvement initiatives, and broader operational activities as directed by the COO and ICT Manager.</li></ul><p> </p><p>This is a <strong>hybrid</strong> position. </p><p>Reference Number: 06800-0013512104</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/aGVucnkud29vLjAyMTMzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>Responsibilities: </strong></p><ul><li>Ensure cloud services and infrastructure remain operational, secure, and effectively maintained through completion of routine operational tasks.</li><li>Provide deep technical expertise and enterprise-level experience in the design, implementation, configuration, documentation, management, and support of Microsoft Azure Cloud Services.</li><li>Optimize Azure cloud performance and capacity, ensuring consumption is well managed and costs are monitored within budget.</li><li>Maintain licensing compliance across all products and services.</li><li>Implement, test, and maintain disaster recovery, backup, and recovery procedures in line with defined service level agreements.</li><li>Administer Microsoft 365 and Azure backup environments in accordance with RTO and RPO commitments.</li><li>Identify and implement automation opportunities to streamline processes and improve IT team productivity.</li><li>Maintain a strong security posture by ensuring applications, infrastructure, and networks are well architected and supported by robust operational processes that enhance end-user productivity and experience.</li><li>Ensure all new system designs follow secure-by-design principles.</li><li>Participate in corporate projects and provide infrastructure expertise as required.</li><li>Review solution designs and support project teams in modernizing and optimizing workloads.</li></ul><p> </p><p><strong>Network, Firewall, and Infrastructure</strong></p><ul><li>Demonstrate deep knowledge of Cisco ISE, Meraki, and Zscaler.</li><li>Apply strong expertise in cloud networking and security, including DNS, DHCP, and Group Policy.</li><li>Maintain the security and integrity of network infrastructure across all office locations and cloud environments.</li><li>Deliver infrastructure projects aligned with IT strategy.</li></ul><p> </p><p><strong>Reporting</strong></p><ul><li>Prepare reports for key stakeholders, including senior leadership, that provide visibility into key IT operational metrics, risk areas, and opportunities for improvement.</li></ul><p> </p><p>Reference Number: 06800-0013518408</p><p>This is a hybrid position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/aGVucnkud29vLjEwMTQzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>Senior Business Process Lead<br /> Contract, 3 months | Melbourne </strong></p><p>We're working with a large national organisation currently in the middle of a major systems transformation, moving off legacy ERP and CRM platforms onto Microsoft Dynamics, with a parallel shift to a new CMS platform. It's a genuinely hands on build phase, not a maintenance role, and they need someone who can roll their sleeves up.</p><p> </p><p><strong>What you'll actually be doing:</strong><br /> Most of the process documentation that exists today is basic and incomplete, so you'll be building out detailed, granular process maps from the ground up across several priority areas, including the digital platform transition (new content, configuration and governance workflows). You'll be working closely with the business to validate these as the organisation evolves, not just capturing what exists today. A big part of this engagement is coaching too. There are three business analysts on the team who are strong on process but haven't done deep process architecture work before, and part of your mandate is to lift their capability so they can carry this forward once you're gone.</p><p> </p><p><strong>What they need to see from you:</strong></p><ul><li>Real transformation experience, not a purely BAU or operational process background</li><li>Comfort operating in an environment that's still figuring some things out as it goes, rather than one with mature, fixed processes</li></ul><p> </p><p><strong>Good to have, not essential</strong>:</p><ul><li>Government or not for profit experience, particularly if you're used to less structured, ambiguous environments</li><li>Specific tooling background isn't a deal breaker for them</li><li>Worth flagging: if your background is mostly large banks or telcos with very rigid, structured process environments, this one might feel like a different kind of challenge, so it's worth thinking about whether that flexibility is a fit for you</li></ul><p> </p><p><strong>Logistics:</strong></p><ul><li>Three month contract</li><li>Melbourne based team, some interstate collaboration via Teams</li><li>Immediate start preferred, up to two weeks notice accepted</li></ul><p> </p><p>If this sounds like your kind of project, get in touch.</p><p>Apply Today</p><p>Please send your resume by clicking on the apply button.</p><p><strong><em>Reference Number: 06810-0013508287FB</em></strong></p><p><em> </em></p><p>This is a hybrid position.</p><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZnJhbmtsaW4uYnJvd24uNTY2MDguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">