<p><strong>The Company</strong><br />Ready to join a global leader that's redefining how New Zealanders protect what matters most? We've partnered with an innovative organisation that blends international expertise with local insight to deliver smarter insurance solutions.<br /><br />As part of a team passionate about customer experience and continuous improvement, you'll play a key role in supporting clients nationwide and ensuring seamless service delivery. If you thrive in a dynamic environment, enjoy solving challenges, and want to make a real impact on people's lives, this is your chance to be part of something meaningful.<br /><br /><strong>The Role</strong><br />As the leader of the Claims Department, you'll guide strategy and operations to ensure claims are managed efficiently, fairly, and in line with policy entitlements. You'll champion compliance, cost control, and exceptional service while steering digital transformation initiatives that include automation, AI tools, and data analytics.<br /><br />If you thrive in a fast-paced environment, love solving complex challenges, and want to make a meaningful impact on customer journeys, this is the opportunity for you. Let's redefine claims management and deliver smarter, faster, and better outcomes together.<br /><br /><strong>Your Profile</strong></p><ul><li>5+ years claims management experience</li><li>Bachelor's degree is required</li><li>Experience within the insurance is essential</li><li>Motor and Home Content insurance experience is advantageous</li></ul><p><br /><strong>Apply Today</strong><br />Please send your resume by clicking on the apply button.<br /><br /><em>Reference Number: 06900-0013353646</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZG9taW5pcXVlLnNtaXRoLjcyNTMxLjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">