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7 results for Quality Assurance Testing Manager in Tokyo, Tōkyō

Senior Manager, CS, QA & OF
  • Tokyo,
  • remote
  • Permanent
  • 14.0M - 14.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>Designs, manufactures, and sells small home and kitchen appliances, including vacuum cleaners, floor care products, kitchen appliances such as air fryers, blenders, and cookers, as well as beauty and home‑environment devices, marketed under two global consumer brands.</p><p> </p><p><strong>The Rol</strong><strong>e</strong></p><p>Lead Customer Service (CS), Quality Assurance (QA), and Operations Fulfillment (OF) to ensure high service quality, operational excellence, and a superior customer experience across retail and direct‑to‑consumer channels.</p><ul><li>Oversee Customer Service operations, driving service quality, KPI performance, and customer satisfaction</li><li>Lead Quality Assurance frameworks to ensure consistent service standards, compliance, and continuous improvement</li><li>Manage Operations Fulfillment (OF) processes, including order accuracy, delivery performance, and issue resolution</li><li>Partner cross‑functionally with Sales, Supply Chain, and HQ teams to resolve escalations and optimize end‑to‑end operations</li><li>Analyze performance data and implement process improvements to enhance efficiency and customer experience</li><li>Coach and develop managers and team leads</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Experience in Customer Service / QA / Operations, ideally in consumer goods or appliances</li><li>Strong people management, process improvement, and stakeholder collaboration skills</li><li>Data‑driven mindset with experience managing KPIs and service metrics</li><li>Business‑level English (Japanese a plus, if relevant)</li></ul><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>14 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013404204</p><p> </p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/dGFrdS55YW1hc2hpdGEuNTUyMjEuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
  • 2026-04-09T07:14:37Z
QA Engineer
  • Tokyo,
  • remote
  • Permanent
  • 9.0M - 15.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>A leading Japanese fintech company, in partnership with one of Japan's largest banking and financial groups, is establishing a new digital bank from the ground up - purpose-built to deliver innovative, embedded financial services for small and medium-sized businesses across Japan.<strong><br /></strong></p><p> </p><p><strong>The Role</strong></p><ul><li>The joint venture is in its early stages, building a digital banking platform from scratch where quality is foundational. As QA Manager, you will define and drive the entire quality assurance strategy for Japan's next-generation digital banking system.</li><li>You will lead API test improvements, implement CI/CD pipelines, define release criteria and severity definitions (Sev1-3), and establish audit-ready quality governance frameworks in close collaboration with international development teams.</li></ul><p> </p><p><strong>Your Skills </strong></p><ul><li>Over 5 years of development experience, with a strong background in API testing tools such as RestAssured or Karate.</li><li>ISTQB (or JSTQB) Foundation Level certification or equivalent knowledge is required.</li><li>Experience formulating test plans, test strategies, and leading development teams.</li><li>Business-level English is mandatory; Japanese proficiency (N2 or higher) is a strong advantage.</li></ul><p> </p><p><strong>Key Highlights of the Role </strong></p><ul><li>Pioneer next-generation QA strategy at a greenfield digital bank - built from scratch with no legacy constraints.</li><li>Work at the intersection of SaaS and Fintech in a high-impact, fast-moving joint venture with a globally recognized financial institution.</li><li>Collaborate daily with international engineers in a truly global development environment.</li><li>Play a defining role in shaping quality governance for social infrastructure that will serve Japan's SMB economy.</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>9 - 15 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013388236</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/V2F0dW55dS5TaXJpcGFpcm9qLjUzOTAxLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-02-20T06:46:03Z
Engineering Manager
  • Tokyo,
  • remote
  • Permanent
  • 12.0M - 18.0M JPY / Yearly
  • <p><strong>The Role</strong></p><ul><li>Lead the technical direction of a "custom development × product development hybrid strategy" - rebuild the dev org and establish a winning formula through modern tooling and AI.</li></ul><p> </p><p><strong>Why We're Hiring</strong></p><ul><li>To maximize product value and solidify our competitive position, we need to resolve all of this - maturing both the organization and the technology.</li><li>This is not just a team lead role. We are looking for someone to rebuild the development organization and make technology decisions tied to business goals.</li></ul><p><strong> </strong></p><p><strong>Key Responsibilities</strong></p><p>Some hands-on contribution is expected, but the primary focus of this role is maximizing organizational output and decision-making.</p><p>Org &amp; Strategy Management</p><ul><li>Set and execute development organization goals; define and operate KGI/KPIs and project Definition of Done</li><li>Lead the engineering organization: hiring planning, goal-setting, performance evaluations, 1-on-1s, and mentoring</li></ul><p> </p><p>Project &amp; Quality Management</p><ul><li>Own final decisions on estimation and technical specs - balancing business requirements with technical feasibility (acting as technical gatekeeper)</li><li>Standardize and improve the development process: formalize requirements definition, improve delivery flow, define quality standards (QCD)</li></ul><p> </p><p>Product Development Leadership</p><ul><li>Define and execute a resource strategy for reducing technical debt</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>12 - 18 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013397110</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><p><br /> </p><img src="https://counter.adcourier.com/TmFuY3kuWXVhbi4xNzUwNS4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
  • 2026-03-12T07:44:21Z
Project Manager
  • Tokyo,
  • remote
  • Contract
  • 8.0M - 11.0M JPY / Yearly
  • <p><strong>Company Profile</strong><br /> <br /> A technology driven organization focused on building digital products and platforms for Japanese users is seeking a Project Manager with strong product ownership capabilities.<br /><br />The company operates in a collaborative environment where product managers, engineers, and designers work closely together to deliver user centric solutions. This role will play a key part in translating user needs into structured development initiatives while ensuring smooth project delivery across teams.<br /> <br /> <br /> <br /> <strong>The Role</strong><br /> <br /> <br /> <br /> This role sits at the intersection of **project management and product ownership**, focusing on both delivery management and defining product requirements.<br /><br />You will work closely with a small agile engineering team and UI/UX designers to ensure development initiatives are well structured, clearly prioritized, and delivered effectively.<br /><br />Key responsibilities include:</p><ul><li>Managing product backlog, epics, and user stories to ensure clear development priorities</li><li>Translating stakeholder and user feedback into actionable requirements</li><li>Coordinating closely with engineers and designers to support efficient delivery</li><li>Acting as the primary point of contact between stakeholders and development teams</li><li>Supporting release planning, testing coordination, and delivery readiness</li><li>Reviewing UI/UX proposals and ensuring alignment with user needs</li><li>Maintaining documentation related to requirements, product features, and delivery status</li></ul><p><br />This role requires someone who enjoys **actively shaping product direction while ensuring projects move forward smoothly.**<br /> <br /> <br /> <br /> <strong>Your Skills </strong></p><ul><li>Japanese or JLPT N2 with strong understanding of Japanese business culture</li><li>Experience working as a Project Manager, Product Owner, or Product Manager in an agile environment</li><li>Practical knowledge of Scrum concepts including backlog management, epics, and user stories</li><li>Ability to translate business or user needs into clear technical requirements</li><li>Strong stakeholder communication and coordination skills</li><li>Comfortable working closely with engineering teams without needing to be a developer</li></ul><p><br /> <br /> <strong>Key Highlights of the Role </strong></p><ul><li>Opportunity to work in a **hybrid Product Owner / Project Manager role** with real influence on product decisions</li><li>Work closely with **engineers and designers in an agile development environment**</li><li>Play a key role translating **user feedback into product improvements**</li><li>Collaborative environment with a **strong focus on delivery and product quality**</li><li>Hybrid working style with flexibility and occasional domestic travel depending on project phase</li></ul><p><br /> <br /> <strong>Location </strong><br /> <br /> Tokyo<br /> <br /> <br /> <br /> <strong>Salary</strong><br /> <br /> 8 - 11 million yen<br /> <br /> <br /> <br /> Reference Number: 06940-0013399006<br /> <br /> <br /> <br /> <br /> <br /> <em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/T25kcmVqLlphdGxvdWthbC40NTI5NC4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
  • 2026-03-19T00:52:31Z
Engineering Manager
  • Tokyo,
  • remote
  • Contract
  • 10.0M - 14.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>A fast-growing Manufacturing AI SaaS platform company, expanding globally across the US and Asia, is looking for an Engineering Manager to lead cross-border product development teams.</p><p><strong> </strong></p><p><strong>The Role</strong></p><ul><li>The company is in a full-scale global expansion phase, with development teams spanning Japan and Vietnam, and is scaling a core AI-powered product at a rate far exceeding typical SaaS growth benchmarks.</li><li>You will lead the end-to-end development management of a key product - from goal-setting and roadmap execution to team design and quality standards - working closely with product and business stakeholders.</li><li>You will design and operate a collaborative development system between sites, managing time zone workflows, cross-cultural communication, and unified engineering standards.</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Proven experience leading a development organization and contributing directly to product growth and customer outcomes.</li><li>People management experience including recruitment, evaluation, and organizational design.</li><li>Hands-on background as a software engineer with experience building and operating products.</li><li>Business-level Japanese (JLPT N2 or equivalent) and business-level English, both mandatory.</li><li>Experience managing multinational development teams.</li></ul><p>Tech Stack </p><ul><li>Frontend: TypeScript, React, Next.js</li><li>Backend: Rust (axum), TypeScript, Node.js (Express, Fastify, NestJS)</li><li>ML &amp; Algorithms: Python, PyTorch, TorchServe, OpenCV, Elasticsearch, Vertex AI</li><li>Infrastructure: Google Cloud, GKE, Istio, Cloudflare, Argo Workflows</li><li>DevOps: GitHub Actions, ArgoCD, Terraform, Datadog, Sentry</li><li>Data: PostgreSQL, AlloyDB, BigQuery, dbt</li><li>API: GraphQL, REST, gRPC</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>Drive product decisions that directly impact the cost structure and operations of global manufacturing customers.</li><li>Gain rare experience designing and leading a distributed, cross-cultural engineering organization across multiple countries.</li><li>Work alongside world-class technical leadership to tackle an unprecedented challenge in a massive, historically underserved industry.</li><li>Join a company at an inflection point - global expansion is underway, and this role sits at the center of that growth.</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>10 - 14 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013408052</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information </em></p><img src="https://counter.adcourier.com/T25kcmVqLlphdGxvdWthbC4yNjA3OS4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
  • 2026-03-27T06:45:17Z
Backend Engineer
  • Tokyo,
  • remote
  • Contract
  • 9.4M - 9.8M JPY / Yearly
  • <p><span style="text-decoration: underline;">Job Description: </span></p><p>[Department Overview]</p><p>As Japan's largest internet shopping mall service is used by over tens of millions of consumers, we strive to improve through a cycle of hypothesis → verification → analysis → systemization.</p><p>In addition, in order to provide continuous and stable services under high load conditions during sales and other large events, we take into account various system and service characteristics and optimize the web backend, providing an opportunity to constantly test your engineering skills.</p><p>[Position Outline]</p><p>The E-Commerce Marketplace Development Department is looking for a senior backend development engineer for the website. Specifically, you will be responsible for the design, development, and operation of the web system backend, as well as the engineering team and project management, including the following:</p><p>[Responsibilities]</p><p>* Understand the priorities of business requirements and deliver high-quality services within a tight schedule.</p><p>* Lead projects and resolve technical issues for assigned services, or design, develop, test, and release new or existing features. * Design, develop, test, and release projects.</p><p>* Operational support (responding to inquiries from consumers and merchants, research, operational tasks, etc.)</p><p> </p><p><span style="text-decoration: underline;">Required Skills:</span></p><p>* 5+ years of tech lead experience (architecture design of high-load web systems, technical decision-making, etc.)</p><p>* Experience leading the design of the entire system with consideration for scalability and maintainability, and strategically leading the future vision of the service (expansion of user base, integration of new features)</p><p>*Experience in service monitoring and troubleshooting/reporting in a production environment</p><p>*5+ years of experience developing Java/Spring Boot web applications</p><p>*5+ years of experience designing and developing REST APIs, and familiarity with JUnit testing and code reviews</p><p>*Experience with relational databases (Oracle or MySQL)</p><p>*Experience using Tomcat or Weblogic</p><p>*Experience with Git, Linux, and Gradle</p><p>*Experience with CI/CD using Jenkins or other tools</p><p>*Knowledge of container architectures, including Docker and Kubernetes, and experience using them in system development</p><p>*Communication skills in English</p><p> </p><p><span style="text-decoration: underline;">Desired skills: </span></p><p>*Experience conducting performance/load/stress tests, etc.</p><p>*Experience using Redis, Kafka, ElasticSearch, Grafana, and Kibana</p><p>*3+ years of experience developing PHP applications using one of these frameworks</p><p>*Experience building environments using Kubernetes</p><p>*Kubernetes certification (CKA or CKAD)</p><p> </p><p>Reference No.: 06940-0013365572</p><img src="https://counter.adcourier.com/c2Fvcmkua29kYWthLjA1MzA5LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-02-06T05:56:55Z
Head of Engineering
  • Tokyo,
  • remote
  • Permanent
  • 15.0M - 15.0M JPY / Yearly
  • <p><strong>About the Role</strong><br />A fast-growing fan community application is looking for server-side engineers to support ongoing expansion. The role involves designing, building, and improving core features using Node.js. This is an opportunity for those passionate about technology and product development.</p><p><strong>Responsibilities</strong></p><ul><li>Develop and maintain backend features with Node.js</li><li>Propose and test ideas for product improvement</li><li>Work with product managers to clarify requirements and solve problems</li><li>Option to contribute in infrastructure-related areas depending on your interests</li></ul><p><strong>Product Overview</strong><br />A subscription-based app connecting creators and core fans in exclusive communities. Creators drive content and engagement, creating a rewarding experience for all participants.</p><p><strong>Team &amp; Work Style</strong></p><ul><li>15 engineers, 2 product managers, 3 support members</li><li>Flat structure, encouraging new ideas and challenges</li><li>Fully remote and flexible work environment</li><li>Frequent collaboration and knowledge sharing via Slack</li></ul><p><strong>Tech Stack</strong></p><ul><li>Node.js, GCP, AWS, MySQL, BigQuery, Redis</li><li>Agile methodology</li></ul><p><strong>Requirements</strong></p><ul><li>Experience leading or playing a key role in backend development and product release</li><li>Experience working on agile teams with product managers</li><li>Passion for technology and product building</li><li>Strong communication and teamwork skills</li></ul><p><strong>Nice to Have:</strong></p><ul><li>Experience with large-scale or high-traffic systems</li><li>Payment system or mobile/web development experience</li><li>Knowledge of live streaming technologies</li><li>Turning high-level concepts into working systems</li><li>Experience working with product managers/designers</li></ul><p>JO: 06940-0013356210</p><p>Location: Tokyo</p><p>Annual Salary: ¥15,000.000</p><img src="https://counter.adcourier.com/c3VlLnRpbmcuNTg3ODkuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
  • 2026-02-05T08:27:16Z