<p><strong>Company Profile</strong></p><p>As a U.S.-based technology company, we support digital transformation for enterprises in the areas of cloud, security, and performance. In the Japanese market, we build long-term partnerships with enterprise customers and continue to achieve steady growth.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>In this role as a Technical Account Manager, you will lead the success of key customers and drive maximum value throughout the entire customer lifecycle. Working closely with sales and technical teams, you will build strong relationships with customers as a strategic advisor, ensuring continuous growth and satisfaction.</p><p> </p><p>Key Responsibilities:</p><ul><li>Act as a strategic partner to customers' technical leaders and decision-makers.</li><li>Collaborate with sales and pre-sales teams to propose ways to expand the adoption and value of solutions.</li><li>Maximize customer satisfaction, retention, and growth.</li><li>Serve as the primary point of contact for customer interactions, leading internal and external stakeholders.</li><li>Manage escalations and drive operational improvements.</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Experience in customer-facing roles within the IT industry</li><li>Knowledge of cloud platforms (AWS, GCP, Azure), networking, and security</li><li>Excellent communication and relationship-building skills</li><li>Project or program management experience is a strong plus</li><li>Native-level Japanese and business-level reading/writing in English</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>Full remote work (within Japan)</li><li>Opportunity to build long-term relationships with enterprise customers</li><li>Global environment with the stability of the Japanese market</li><li>Abundant opportunities for career development and learning</li></ul><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>11 - 14 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013365617</p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/TGFuLk5ndXllbi43ODE2My4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
<p><strong>Company Profile</strong><br /> Join the Japan IT division of one of the world's leading global financial services groups, with a presence spanning over 30 countries and a team representing more than 25 nationalities. This organisation is driving a major technology transformation - shifting toward cloud-native platforms, API-driven architecture, and in-house development models that enable IT to deliver high-quality solutions with speed and flexibility across the entire group.<br /> The Project Promotion team sits at the heart of this change - owning programme and project-level delivery across Retail and Wholesale businesses. At VP level, you will bring senior leadership presence, deep project governance expertise, and the credibility to influence across complex stakeholder landscapes.<br /><br /><strong>The Role</strong></p><ul><li>Lead large- to medium-scale IT system development projects end-to-end, coordinating across IT divisions and business stakeholders throughout the group</li><li>Apply PMBOK-aligned project management disciplines - scope, schedule, quality, resource planning, budget forecasting, and risk management - to drive consistent, high-quality delivery</li><li>Ensure all projects are executed in line with the group's global governance standards, including security frameworks, architecture principles, and disaster recovery considerations</li><li>Manage flexible scope change and organisational model transitions as the business evolves its operating model and platform strategy</li><li>Build and sustain trusted relationships with senior stakeholders across business and IT, acting as a credible and dependable point of leadership throughout the project lifecycle</li><li>Drive delivery across both Waterfall and Agile methodologies, selecting and adapting the right approach for each initiative</li><li>Champion the group-wide move toward standardised, cloud-native platforms and internal development capabilities</li></ul><p><br /><strong>Your Skills</strong></p><ul><li>Demonstrated experience leading large- or medium-scale IT system development projects as a Project or Programme Manager at a senior level</li><li>Solid understanding of integrated management practices within a financial institution, including disaster recovery frameworks and enterprise governance</li><li>Strong communication and negotiation skills, with proven ability to coordinate and influence diverse internal and external stakeholders at senior levels</li><li>Fluent Japanese / Business-level English</li></ul><p><br /><strong>Key Highlights of the Role</strong></p><ul><li>Enterprise-scale transformation - lead high-impact programmes at the centre of a group-wide technology modernisation, spanning cloud-native infrastructure, API economy, and platform standardisation across a global financial powerhouse</li><li>Senior influence & visibility - operate at VP level with direct access to senior business and IT leadership, shaping how technology is governed and delivered across both Retail and Wholesale businesses</li><li>World-class environment - join one of Tokyo's most internationally diverse IT teams, with strong investment in employee development, wellbeing, and an inclusive culture built for long-term careers</li></ul><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>12 - 16 million yen</p><p><strong> </strong></p><p>Reference Number: 67040- 0013417906</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><p> </p><img src="https://counter.adcourier.com/bHluZHNleS5odWdoZXMuNzI1OTMuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
<p><strong>Company Profile</strong></p><p>A leading global pharmaceutical company with operations in 30+ countries, dedicated to developing innovative treatments in oncology, cardiovascular, rare diseases, and immunology.</p><p><strong> </strong></p><p><strong>The Role</strong></p><ul><li>We are looking for a seasoned ERP technology leader to oversee all technical domains of our global SAP ERP services - including system operations, version management, security & access management, architecture, and integrations - while actively driving team performance and talent development.</li></ul><p> </p><p><strong>Key Responsibilities</strong><br /><span style="text-decoration: underline;">Application Delivery</span></p><ul><li>Define and maintain a mid-term ERP technology roadmap aligned with business strategy</li><li>Lead requirements definition, system selection, and architecture/integration design in collaboration with enterprise architects</li><li>Oversee end-to-end application development, testing, deployment, and release management</li><li>Ensure compliance with cybersecurity standards, GxP, SOX, and GDPR requirements</li></ul><p><br /><span style="text-decoration: underline;">Service Management</span></p><ul><li>Design and operate application-specific service management aligned with the global DX service model</li><li>Manage SLAs, incident response, change management, and performance monitoring</li><li>Drive continuous service quality improvement and customer satisfaction</li><li>Oversee service cost and resource management</li></ul><p><br /><span style="text-decoration: underline;">Vendor Management</span></p><ul><li>Manage vendor relationships and performance in alignment with global procurement policies</li><li>Monitor vendor SLA compliance and support sourcing of required application services</li><li>Disaster Recovery & IT-BCP</li><li>Develop and implement disaster recovery and business continuity plans following industry best practices</li></ul><p><br /><span style="text-decoration: underline;">People Management</span></p><ul><li>Performance management and career development for direct reports</li><li>Drive employee engagement and retention</li><li>(This role starts as an individual contributor with the expectation of transitioning into a formal people manager for Japan-based ERP team members.)</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Fluent level of Japanese will be needed</li><li>Bachelor's degree or above</li><li>Business-level proficiency in both Japanese and English</li><li>7+ years of hands-on experience in enterprise platform operations and/or implementation - SAP experience is essential</li><li>Strong knowledge of ERP solution portfolios and roadmaps</li><li>Solid understanding of IT security, disaster recovery, and regulatory compliance (GxP, SOX, GDPR)</li><li>Excellent communication, collaboration, and stakeholder management skills</li><li>Strong analytical, problem-solving, and documentation abilities</li><li>Results-oriented with a strong customer and service mindset</li></ul><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>15 - 20 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013418715</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/RnJhbmNlcy5GYW4uMTA5MzIuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
<p><strong>Company Profile</strong></p><p>A globally operating cybersecurity service company, specializing in incident response and enterprise security support.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>As the Country Manager leading business launch and growth in Japan, you will be broadly responsible for everything from market strategy planning to sales execution and organizational development.</p><p>Key Responsibilities:</p><ul><li>Build the business foundation and Go-to-Market strategy for the Japanese market</li><li>Establish and maintain relationships with executive stakeholders of enterprise clients</li><li>Develop and execute sales strategies to achieve quarterly and annual revenue targets</li><li>Manage complex enterprise sales processes</li><li>Drive sales and account strategies in collaboration with internal teams</li><li>Address customer challenges and concerns, and support deal closing</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Knowledge of cybersecurity, particularly incident response</li><li>Over 5 years of leadership experience in the cybersecurity field</li><li>Experience as a security consultant, sales engineer, or in a corporate security role</li><li>Ability to build relationships and make proposals at the executive level</li><li>Experience developing sales strategies in new or growth markets</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>A key position responsible for launching the Japan market</li><li>A role with significant autonomy and high strategic impact</li><li>Close collaboration with global teams</li><li>Opportunity to influence the cybersecurity market in Japan</li></ul><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>30 - 35 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013365609</p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/TGFuLk5ndXllbi4wMDIyNC4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
<p><strong>Company Profile</strong><br /> <br /> Own the Payments Platform at a Fast-Growing Hospitality Tech Company<br /> <br /> AI-powered hospitality tech company serving nearly 10,000 properties across APAC is looking for a Senior Product Manager to own and scale its global payments platform. The company is publicly listed, profitable, and growing at 30%+ YoY, with a team of 190 people spanning 16 nationalities across 9 countries. Currently shifting from traditional SaaS toward an "Outcome-as-a-Service" model powered by autonomous AI agents, this is a business at an inflection point with payments sitting at the very core of how it generates revenue.<br /> <br /> <br /> <br /> <strong>The Role</strong><br /> </p><ul><li>You'll have full ownership of the payments strategy and roadmap, covering Japan and a rapidly expanding international footprint across Korea, Thailand, Indonesia, the Philippines, and Hong Kong.</li><li>Transaction economics are yours to optimize: processing costs, pricing models, and financial performance all feed directly into the company's net revenue contribution.</li><li>PCI compliance, security architecture, and fraud prevention fall under your responsibility as product owner.</li><li>You'll work directly with domestic Japanese payment gateway partners, a critical gap the team needs filled, while also managing global acquiring relationships.</li><li>Data analysis and financial modeling will be central to how you prioritize, diagnose issues, and prove business impact through conversion uplift and cost reduction.</li><li>This role acts as the strategic bridge between engineering, business development, customer success, and external payment partners.</li><li>You'll report to the VP of Product and collaborate closely with the CPO and VP of Business Development, with high visibility across the entire organization.</li></ul><p><br /> <br /> <strong>Your Skills </strong><br /> </p><ul><li>Deep, hands-on experience in the payments domain is non-negotiable: gateway integrations, acquiring-side operations, multi-currency environments, 3D Secure optimization, and authorization rate management.</li><li>5+ years of product management experience shipping high-transaction-volume products in SaaS or platform environments.</li><li>You measure success through commercial outcomes like conversion uplift and net revenue contribution, not feature delivery alone.</li><li>Comfort with data analysis and financial modeling, including the ability to build models, query databases, and connect numbers to strategic decisions.</li><li>Willingness to operate at both the strategic level and get into the weeds with hands-on QA and issue investigation when the situation demands it.</li><li>Professional fluency in both Japanese and English is required.</li><li>Familiarity with API-first architectures and experience alongside data science or ML engineering teams is a strong plus.</li><li>Background in hospitality, travel tech, fintech, or e-commerce is valued but not mandatory.</li></ul><p><br /> <br /> <strong>Key Highlights of the Role </strong><br /> </p><ul><li>Own one of the company's most commercially critical products at a moment of aggressive international expansion.</li><li>Your payments expertise is the strategic advantage this team needs most, because domain knowledge is valued above all else here.</li><li>Join a genuinely international workplace where 80% of colleagues come from outside Japan and collaboration happens across 9 countries daily.</li><li>PMs operate with real autonomy: propose your own quarterly OKRs, pitch initiatives to leadership, and drive execution with minimal micromanagement.</li><li>Compensation is structured as 100% base salary with no bonus split, giving you strong, predictable earning power.</li><li>Hybrid work with roughly two days per week</li></ul><p><br /> You must be based in Japan or hold a valid work visa.<br /> <br /> <br /> <br /> <strong>Location </strong><br /> <br /> Tokyo<br /> <br /> <br /> <br /> <strong>Salary</strong><br /> <br /> 10 - 15 million yen<br /> <br /> <br /> <br /> Reference Number: 06940-0013408081<br /> <br /> <br /> <br /> <br /> <br /> <em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em><br /> </p><img src="https://counter.adcourier.com/S2hhbmcuTGUuMTYzMDcuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
<p><strong>Company Profile</strong></p><p>A leading Global beverage enterprise with over 10k employees in Japan, producing and distributing diverse products across the country. Operating independently with a commitment to innovation, it collaborates with a global brand while catering to local preferences.</p><p><strong> </strong></p><p><strong>The Role</strong> </p><p>The company is upgrading its entire digital system and transitioning to a completely new cloud environment. Currently, they lack strong technical experts to successfully execute this large-scale project alongside the IT organization.<br /><br /> Primary Responsibilities</p><ul><li>Architect end-to-end SAP technical solutions (sizing, HA/DR, performance)</li><li>Build Azure infrastructure for SAP workloads (VMs, storage, networking)</li><li>Implement monitoring, backup, and security frameworks</li><li>Integrate BTP, RISE with SAP, and hybrid cloud models</li><li>Drive cost optimization and governance standards</li><li>Partner with stakeholders on migration/transformation projects</li></ul><p>Core Requirements</p><ul><li>Experience: 12+ years in IT infrastructure</li><li>Azure cloud architecture: 5+ years minimum</li><li>SAP S/4HANA implementations: 2+ full lifecycle projects preferred</li><li>FMCG/retail sector: strong preference</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Azure expertise: Hub-Spoke topology, Landing Zones, networking, security, cost governance</li><li>SAP Basis + HA/DR configurations (HANA replication, SQL Always On, Data Guard)</li><li>DevOps automation: IaC, CI/CD pipelines, GitHub</li><li>Multi-OS/database environments: Linux, Windows, Oracle, HANA, DB2, SQL Server</li><li>Native level of Japanese communication skill will be needed for this role</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>You can play a key role as the strategic mind behind cloud architecture and have a good size of change management team and IT operational team to support achieve your goals</li><li>Completely global environment</li><li>Large-scale enterprise projects</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>10 - 15 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013373737</p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/RnJhbmNlcy5GYW4uMDM1NDEuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
