<p><strong>Company Profile</strong></p><p>Our client is a rapidly growing global enterprise software vendor delivering end-to-end solutions for Legacy Transformation, enabling Japan's largest organizations to modernize mission-critical systems, eliminate operational inefficiencies, and migrate from aging mainframes and on-premise environments to scalable, cloud-ready architectures.</p><p> </p><p>The company is uniquely positioned to address some of the most pressing challenges for enterprise customers in Japan, highly dependent on legacy IT, through its unified platform capable of modeling, automating, and optimizing complex business processes while embedding AI and decisioning</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>As the Director of Solutions Consulting & Project Delivery, you will lead a high-performing organization covering both pre-sales solution strategy and post-sales delivery excellence. You will be responsible for shaping and localizing global go-to-market strategy for Japan, ensuring customer success, and aligning the platform's capabilities with high-impact business outcomes.</p><p> </p><p>This role is both strategic and operational: you will represent Japan to global teams, drive market localization, and oversee execution across the entire customer lifecycle.</p><p> </p><ul><li>You'll be overseeing a team of 10 people, which is split into 2 teams - Solutions Consulting and Project Delivery</li><li>Guide Solution Consultants in building compelling solutions and value propositions.</li><li>Localize global GTM strategy - messaging, positioning, solution packaging.</li><li>Lead executive-level client discussions to articulate strategic transformation value</li><li>Oversee governance of active delivery engagements-quality, budget, timeline.</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>10+ years in enterprise software consulting (preferably with a combination of pre-sales and delivery), OR experience in a major consulting</li><li>Strong understanding of GTM strategy, solution selling, and delivery methodologies.</li><li>Preferably prior experience in managing software development implementations from start to finish, in addition to SaaS deployments</li><li>Near-native ~ Native level Japanese / Business-level English</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>A company uniquely positioned with strengths in AI and process automation</li><li>You'll be working with young, inspiring leader who puts a lot of emphasis on people and culture</li><li>Be part of the Japan leadership team, and manage an experienced team - this role is expected to be a 2nd line manager in the near future</li></ul><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>26 - 30 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013337754</p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><em><span style="text-decoration: underline;"><a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a></span></em><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><hr /><p><em>「応募」をクリックすることにより、お客様はロバート・ハーフ（以下、当社）のプライバシー通知（</em><em><span style="text-decoration: underline;"><a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a></span></em><em>）に同意したものとみなされます。</em> <em>応募書類には、人種、信条、社会的身分、病歴、犯罪の経歴などの要配慮個人情報や、配偶者、扶養家族など採用選考に無関係な情報を含めないようご注意ください。記載する情報はすべて正確かつ真実であること、また、ハイパーリンクを含める場合には、安全性と信頼性が確保されていることをご確認ください。</em></p><img src="https://counter.adcourier.com/b3NrYXIudGFrZW5ha2EuNzYyMDAuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
<p><strong>Company Profile</strong></p><p>One of the fastest-growing companies in the AI software space, used by consumers and the largest enterprises alike. Japan represents one of their highest-performing markets globally (having overachieved its quota by 150% in the last few quarters) and is now recruiting for a key role to lead the Japan Solutions Engineering team.</p><p> </p><p><strong>The Role</strong></p><ul><li>Help define the foundations of the Solutions Engineering function across Japan, managing a team of 6 Solution Engineers.</li><li>Serve as trusted technical advisors to customers and prospects, connecting product capabilities to business outcomes.</li><li>Build demos, proof-of-concepts, and tooling that demonstrate value at scale.</li><li>Address advanced technical and product inquiries, including RFPs and security questionnaires.</li><li>Capture customer feedback to help shape product roadmap and improve how the platform is showcased.</li><li>Join at a pivotal moment with massive greenfield opportunity as the company scales in Japan and the APAC region.</li></ul><p> </p><p><strong>Your Skills </strong></p><ul><li>3+ years of experience managing, mentoring, and inspiring Solutions Engineers, Sales Engineers, or Solutions Architects.</li><li>Demonstrated success partnering with sales leadership and other cross-functional teams</li><li>Demonstrable experience in the SaaS-domain, preferably with some exposure to AI applications</li><li>Ability to write basic scripts using modern APIs.</li><li>High adaptability and comfort navigating fast-paced, dynamic organizational change</li><li>Native-level Japanese and business-level English (written and spoken).</li></ul><p> </p><p><strong>Key Highlights of the Role </strong></p><ul><li>Shape a category-defining product used by millions, trusted by iconic global brands.</li><li>High influence role with direct impact on product roadmap, messaging, and customer success outcomes.</li><li>Recognized as one of the most innovative companies in the world, with a vibrant user community and passionate 'fan base'!</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>20 - 25 million yen</p><p> </p><p><strong> </strong></p><p>Reference Number: 06940-0013342909</p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><em><span style="text-decoration: underline;"><a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a></span></em><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><hr /><p><em>「応募」をクリックすることにより、お客様はロバート・ハーフ（以下、当社）のプライバシー通知（</em><em><span style="text-decoration: underline;"><a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a></span></em><em>）に同意したものとみなされます。</em> <em>応募書類には、人種、信条、社会的身分、病歴、犯罪の経歴などの要配慮個人情報や、配偶者、扶養家族など採用選考に無関係な情報を含めないようご注意ください。記載する情報はすべて正確かつ真実であること、また、ハイパーリンクを含める場合には、安全性と信頼性が確保されていることをご確認ください。</em></p><img src="https://counter.adcourier.com/b3NrYXIudGFrZW5ha2EuNTA2NDIuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
<p><strong>About the Company</strong><br /><br />A rapidly scaling global B2B technology company operating a platform used by tens of thousands of businesses worldwide. With a strong international team and expanding global footprint, the company is entering a critical growth phase driven by new product launches and overseas expansion. The culture is fast-paced, collaborative, and impact-oriented.<br /><br /><strong>The Role</strong><br /><br />This is a 360° marketing role with a strong emphasis on Japanese content creation and go-to-market strategy. You will own initiatives end-to-end, from strategy and execution to performance measurement, with a particular focus on business-facing storytelling that builds credibility and trust.<br /><br />You'll work closely with product, sales, customer success, and leadership in a lean, high-impact marketing team.<br /><br /><strong>Key Responsibilities</strong></p><ul><li>Own content strategy and execution with a strong writing focus (customer interviews, testimonials, case studies, long-form content)</li><li>Plan and execute integrated marketing initiatives across content, digital, and campaigns</li><li>Translate business objectives into measurable marketing actions with clear ROI tracking</li><li>Drive go-to-market execution for new offerings and market expansions</li><li>Manage multiple initiatives simultaneously while working cross-functionally</li><li>Continuously optimize performance based on data and insights rather than vanity metrics</li></ul><p>Must-Have Requirements</p><ul><li>Native or near-native Japanese writing ability (long-form content is core)</li><li>Hands-on B2B marketing experience across planning, execution, and optimization</li><li>Strong analytical mindset with a focus on impact and measurement</li><li>Proven ability to manage multiple projects and stakeholders in parallel</li></ul><p>Nice-to-Have</p><ul><li>Experience in B2B tech, SaaS, or platform businesses</li><li>Familiarity with tools such as analytics platforms, CRM, CMS, and design tools</li><li>Experience with events, webinars, or integrated campaigns</li><li>Informal leadership or mentoring experience</li></ul><p><strong>Why This Role</strong></p><ul><li>Significant ownership and visibility across the organization</li><li>Opportunity to shape GTM strategy during a high-growth phase</li><li>Hybrid work with strong flexibility</li><li>Young, international, and diverse team culture</li><li>Clear long-term growth and career upside</li></ul><p><strong>Location </strong></p><p>Tokyo (Hybrid)<br /><br /></p><p><strong>Salary</strong></p><p>8 - 12 million yen</p><p><strong> </strong></p><p>Reference Number: 67040-0013359057</p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/ZXJpa2EueWFtYWRhLjQxNDM3LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Company Profile</strong></p><p>Growing B2B SaaS provider delivering cloud-based solutions to enterprise customers is seeking an SRE / Ops Engineer to lead their infrastructure and operations domain.</p><p><strong> </strong></p><p><strong>The Role</strong></p><ul><li>Lead the entire AWS-based infrastructure from design to operations (VPC, EKS/ECS, RDS, CloudFront, IAM, WAF, etc.) for a production SaaS platform.</li><li>Drive Infrastructure as Code implementation using Terraform/AWS CDK and build CI/CD pipelines (GitHub Actions, Bitbucket Pipelines, CodePipeline).</li><li>Establish SRE practices including log aggregation, monitoring, alerting systems, and incident response frameworks.</li><li>Conduct operations testing of offshore Dev team deliverables to ensure quality from a customer perspective.</li><li>Implement security measures including vulnerability management, IAM/WAF design, and change management processes.</li><li>Collaborate with Customer Success teams on first-line response, issue triage, and log analysis infrastructure.</li><li>Build product metrics infrastructure to automatically collect usage and performance data.</li><li>Reporting directly to leadership with a clear career path to grow into Head of SRE as the team scales.</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Production operations experience with AWS (VPC, EKS/ECS, RDS, CloudFront, IAM, WAF, etc.).</li><li>IaC design and operations experience using Terraform/AWS CDK.</li><li>CI/CD pipeline construction experience using GitHub Actions/Bitbucket Pipelines/CodePipeline.</li><li>Container orchestration operations experience with Kubernetes.</li><li>Monitoring, alerting, and log aggregation operations experience (CloudWatch, CloudTrail, OpenSearch, etc.).</li><li>Understanding of security best practices (vulnerability management, patch application, change management).</li><li>Practical Scrum development experience (as Scrum Master or Developer).</li><li>Preferred: Multi-tenant/SOC2/ISO27001 compliance experience, offshore team collaboration in English, Python/shell scripting.</li></ul><p> </p><p><strong>Key Highlights of the Role </strong></p><ul><li>Own end-to-end infrastructure with full authority from design to operations-rare opportunity to build 0→1 in a growing SaaS environment.</li><li>Direct impact on customer value through operations testing and SRE improvements that balance quality with delivery speed.</li><li>Clear growth path from individual contributor to Head of SRE, with opportunity to launch and scale your own team.</li><li>Work with cutting-edge DevOps practices: Terraform, Kubernetes, SLI/SLO design, modern incident management.</li><li>Full remote work with flexible hours (9:00-18:00 flextime)-results-oriented culture without location or time constraints.</li><li>Global collaboration experience working with offshore development teams.</li></ul><p> <strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>9 - 12 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013360778</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/V2F0dW55dS5TaXJpcGFpcm9qLjYxNjc2LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Company Profile</strong></p><p>A global Fortune 500 company, provider of software solutions for Manufacturing industry. Enable manufacturers to optimize their product development, production, and maintenance processes, thereby enhancing their competitiveness in the global market.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>As a Customer Success Manager, you'll be the trusted advisor for Enterprise and Strategic accounts, managing the complete customer journey from onboarding through value realization. You'll work closely with customers to ensure they successfully adopt our SaaS solutions and achieve measurable business outcomes.<br /><br /> Key Responsibilities:</p><ul><li>Own all post-sales activities to drive measurable business value for customers using our cloud products</li><li>Lead quarterly business reviews with C-suite executives such as CIOs, CTOs, and CEOs</li><li>Guide customers through onboarding, focusing on fast time-to-value and achievement of their specific business goals</li><li>Understand customer requirements and create realistic, achievable outcome plans</li><li>Develop and execute Customer Success Plans to maximize solution adoption</li><li>Build strong relationships with customer executives and team members</li><li>Conduct regular check-ins, business reviews, webinars, and mentoring sessions</li><li>Create scalable processes and collaborate across internal teams (Sales, Support, Product, Renewals)</li><li>Advocate for customer needs and provide feedback to improve our services</li></ul><p><br /> Required Experience:</p><ul><li>5+ years in customer-facing B2B roles</li><li>Background in Customer Success, Sales, Pre-Sales, Consulting, or Project Management</li><li>Understanding of IT/Cloud/SaaS technology and how it creates business value</li><li>Strong organizational skills with ability to work across multiple teams</li><li>Excellent communicator who can inspire and influence customers and colleagues</li><li>Quick learner who adapts well to change in global environments</li><li>Fluent in Japanese with business-level English proficiency</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Background in Automotive or Manufacturing industries</li><li>Proven ability to engage with C-level executives and business decision-makers</li><li>Experience leading transformation or program management initiatives</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>English working environment: New CSM team in Japan, report to overseas, also work closely with global team members</li><li>This vendor is well-respected by clients due to its high-quality products, and the strong relationship balance makes it easy to handle customer-facing activities</li><li>Good office access in Tokyo, hot desk, flexile remote work</li></ul><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>10 - 17 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013348585</p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><em><span style="text-decoration: underline;"><a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a></span></em><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><hr /><p><em>「応募」をクリックすることにより、お客様はロバート・ハーフ（以下、当社）のプライバシー通知（</em><em><span style="text-decoration: underline;"><a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a></span></em><em>）に同意したものとみなされます。</em> <em>応募書類には、人種、信条、社会的身分、病歴、犯罪の経歴などの要配慮個人情報や、配偶者、扶養家族など採用選考に無関係な情報を含めないようご注意ください。記載する情報はすべて正確かつ真実であること、また、ハイパーリンクを含める場合には、安全性と信頼性が確保されていることをご確認ください。</em></p><img src="https://counter.adcourier.com/RnJhbmNlcy5GYW4uMDY4ODUuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
<p data-start="174" data-end="262"><strong data-start="174" data-end="187">Location:</strong> Tokyo<br data-start="193" data-end="196" /> <strong data-start="196" data-end="207">Job ID:</strong> 06940-0013315512<br data-start="224" data-end="227" /> <strong data-start="227" data-end="245">Annual Salary:</strong> JPY 20,000,000</p><h4 data-start="264" data-end="291"><strong data-start="269" data-end="291">Position Overview:</strong></h4><p data-start="292" data-end="712">The Project Manager will oversee and manage a variety of client consulting projects, ensuring the smooth delivery of services and successful project outcomes. This role involves coordinating multiple initiatives, tracking progress, identifying potential risks, and addressing issues throughout the project lifecycle. Key initiatives include product implementations, marketing campaigns, and business solution strategies.</p><h4 data-start="714" data-end="744"><strong data-start="719" data-end="744">Key Responsibilities:</strong></h4><ul data-start="745" data-end="2472"><li data-start="745" data-end="941"><p data-start="747" data-end="941"><strong data-start="747" data-end="769">Project Oversight:</strong><br data-start="769" data-end="772" /> Manage and coordinate client projects, ensuring that status, action items, and risks are tracked effectively, and that projects are delivered on time and within scope.</p></li><li data-start="943" data-end="1187"><p data-start="945" data-end="1187"><strong data-start="945" data-end="970">Proposal Preparation:</strong><br data-start="970" data-end="973" /> Prepare clear, actionable project proposals by defining objectives, scope, deliverables, and timelines. Collaborate with clients, internal managers, and functional teams to clarify project goals and expectations.</p></li><li data-start="1189" data-end="1425"><p data-start="1191" data-end="1425"><strong data-start="1191" data-end="1226">Project Setup and Coordination:</strong><br data-start="1226" data-end="1229" /> Lead project setup activities, including preparation of necessary contracting documents, stakeholder engagement, workplans, client data requirements, and vendor statements of work as applicable.</p></li><li data-start="1427" data-end="1694"><p data-start="1429" data-end="1694"><strong data-start="1429" data-end="1467">Client Insights and Data Analysis:</strong><br data-start="1467" data-end="1470" /> Conduct client interviews and analyze documentation or processes to gather insights and establish a fact base. Use data to benchmark client performance against industry standards and identify opportunities for improvement.</p></li><li data-start="1696" data-end="1871"><p data-start="1698" data-end="1871"><strong data-start="1698" data-end="1731">Data Analytics Collaboration:</strong><br data-start="1731" data-end="1734" /> Partner with analytics teams to leverage advanced data capabilities to generate insights that support project goals and client success.</p></li><li data-start="1873" data-end="2065"><p data-start="1875" data-end="2065"><strong data-start="1875" data-end="1910">Cross-Functional Collaboration:</strong><br data-start="1910" data-end="1913" /> Work closely with internal teams and subject matter experts, engaging relevant global resources when necessary, to ensure the success of each project.</p></li><li data-start="2067" data-end="2285"><p data-start="2069" data-end="2285"><strong data-start="2069" data-end="2094">Solution Development:</strong><br data-start="2094" data-end="2097" /> Identify practical solutions and recommendations to address client needs, leveraging industry best practices and proven methodologies to improve performance and achieve desired outcomes.</p></li><li data-start="2287" data-end="2472"><p data-start="2289" data-end="2472"><strong data-start="2289" data-end="2324">Presentation Design & Delivery:</strong><br data-start="2324" data-end="2327" /> Develop and deliver impactful presentations to communicate findings, insights, and recommendations effectively to clients and key stakeholders.</p></li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ（以下、当社）がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約（<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>）をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。</p><img src="https://counter.adcourier.com/QWxiZXJ0by5GdXJsYW4uNjM2MjAuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
<p><strong>Company Profile</strong></p><p>A global leader in enterprise SaaS in a specific segment within the FSI vertical. Major organizations are highly dependent on their solutions to manage, streamline and automate core business processes and deliver exceptional customer experience.</p><p>The Japan team is now elevating their solution advisory practice (pre-sales) to strengthen their value-based selling approach and is now creating a new role for Japan.</p><p>Salary: 25-28M¥/annual compensation</p><p><strong>The Role</strong></p><ul><li>Partner with Account Executives to define account strategy and lead solution evaluations.</li><li>Translate business needs into compelling solution architectures across cloud, analytics, and core insurance systems.</li><li>Coordinate cross-functional teams to execute workshops, demos, and value-based presentations.</li><li>Support strategic deal preparation, including business case development and executive alignment.</li><li>Maintain market insight and thought leadership within the technology landscape.</li></ul><p><strong>Your Skills </strong></p><ul><li>10+ years of experience in enterprise software, preferably with some exposure to Financial Services</li><li>Preferably experience in a similar role, such as Value Consulting, or Solutions Engineering/Consulting, with a focus on the financial aspects of putting complex deals together</li><li>Excellent financial acumen to be able to comfortably articulate ROI, TCO and other important financial metrics that influence buying decisions to a variety of senior buyers (CIO, CFO, Head of Business departments, etc.)</li><li>Proven ability to lead complex solution evaluations and engage senior stakeholders.</li><li>Excellent communication, presentation, and organisational skills.</li><li>Strategic mindset and passion for driving customer success.</li><li>Japanese (Native); English (Business level)</li></ul><p><strong>Location </strong></p><p>Tokyo</p><p><strong>Salary</strong></p><p>25-28 million yen</p><p> </p><p>Reference Number: 06940-0013333174</p><p> </p><p>----------------------------</p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><em><span style="text-decoration: underline;"><a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a></span></em><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><hr /><p><em>「応募」をクリックすることにより、お客様はロバート・ハーフ（以下、当社）のプライバシー通知（</em><em><span style="text-decoration: underline;"><a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a></span></em><em>）に同意したものとみなされます。</em> <em>応募書類には、人種、信条、社会的身分、病歴、犯罪の経歴などの要配慮個人情報や、配偶者、扶養家族など採用選考に無関係な情報を含めないようご注意ください。記載する情報はすべて正確かつ真実であること、また、ハイパーリンクを含める場合には、安全性と信頼性が確保されていることをご確認ください。</em></p><img src="https://counter.adcourier.com/b3NrYXIudGFrZW5ha2EuNTQ4NTguMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
<p><strong>The Role</strong></p><p>The Product Manager will be responsible for driving the development and success of digital products and services. This role involves defining product strategy, managing the product lifecycle, and collaborating with cross-functional teams to deliver innovative solutions that meet client and market needs.</p><h4><strong>Key Responsibilities:</strong></h4><ul><li>Define product vision, strategy, and roadmap aligned with business goals.</li><li>Conduct market research and analyze user needs to identify opportunities.</li><li>Work closely with engineering, design, and marketing teams to ensure timely and high-quality product delivery.</li><li>Manage product lifecycle from concept to launch and continuous improvement.</li><li>Monitor product performance and gather feedback for future enhancements.</li><li>Prepare reports and presentations for stakeholders.</li></ul><p><strong>Your Skills </strong></p><ul><li>Bachelor's degree in Business, Marketing, or related field.</li><li>Proven experience in product management or similar role.</li><li>Strong understanding of digital products and technology trends.</li><li>Excellent communication and project management skills.</li><li>Ability to work in a fast-paced, collaborative environment</li></ul><p><strong>Location </strong></p><p>Tokyo</p><p><strong>Salary</strong></p><p>Hourly 4,000 - 5,000 yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013322117</p><p> </p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ（以下、当社）がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約（<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>）をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。</p><img src="https://counter.adcourier.com/V2lsbC5GaXRjaC44ODA4NC4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
<p><strong>Company Profile</strong></p><p>As a U.S.-based technology company, we support digital transformation for enterprises in the areas of cloud, security, and performance. In the Japanese market, we build long-term partnerships with enterprise customers and continue to achieve steady growth.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>In this role as a Technical Account Manager, you will lead the success of key customers and drive maximum value throughout the entire customer lifecycle. Working closely with sales and technical teams, you will build strong relationships with customers as a strategic advisor, ensuring continuous growth and satisfaction.</p><p> </p><p>Key Responsibilities:</p><ul><li>Act as a strategic partner to customers' technical leaders and decision-makers.</li><li>Collaborate with sales and pre-sales teams to propose ways to expand the adoption and value of solutions.</li><li>Maximize customer satisfaction, retention, and growth.</li><li>Serve as the primary point of contact for customer interactions, leading internal and external stakeholders.</li><li>Manage escalations and drive operational improvements.</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Experience in customer-facing roles within the IT industry</li><li>Knowledge of cloud platforms (AWS, GCP, Azure), networking, and security</li><li>Excellent communication and relationship-building skills</li><li>Project or program management experience is a strong plus</li><li>Native-level Japanese and business-level reading/writing in English</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>Full remote work (within Japan)</li><li>Opportunity to build long-term relationships with enterprise customers</li><li>Global environment with the stability of the Japanese market</li><li>Abundant opportunities for career development and learning</li></ul><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>11 - 14 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013365617</p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/TGFuLk5ndXllbi43ODE2My4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
