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10 results for Service Delivery Manager in Japan

Assistant Manager, Transportation and Delivery
  • Ibaraki,
  • remote
  • Permanent
  • 6.0M - 7.5M JPY / Yearly
  • <h3 data-start="86" data-end="109"><strong data-start="90" data-end="109">Job Description</strong></h3><ol data-start="111" data-end="945"><li data-start="111" data-end="193"><p data-start="114" data-end="193">Improve delivery efficiency and ensure stable delivery capacity based on data</p></li><li data-start="194" data-end="294"><p data-start="197" data-end="294">Manage transportation vendors based on KPIs and unit cost (primarily safety, quality, and cost)</p></li><li data-start="295" data-end="402"><p data-start="298" data-end="402">Manage logistics claims related to transportation/delivery and plan and implement improvement measures</p></li><li data-start="403" data-end="520"><p data-start="406" data-end="520">Participate in and lead various projects (e.g., digital initiatives, pallet transportation, new DC construction)</p></li><li data-start="521" data-end="630"><p data-start="524" data-end="630">Source new transportation/delivery vendors and manage regular bidding processes (procurement management)</p></li><li data-start="631" data-end="700"><p data-start="634" data-end="700">Negotiate pricing with existing vendors (procurement management)</p></li><li data-start="701" data-end="779"><p data-start="704" data-end="779">Oversee routine operations and improve efficiency through team management</p></li><li data-start="780" data-end="855"><p data-start="783" data-end="855">Manage internal controls related to transportation/delivery operations</p></li><li data-start="856" data-end="945"><p data-start="859" data-end="945">Plan and manage customer service related to transportation/delivery (SLA management)</p></li></ol><h3 data-start="952" data-end="974"> </h3><h3 data-start="952" data-end="974"><strong data-start="956" data-end="974">Qualifications</strong></h3><ul data-start="976" data-end="1284"><li data-start="976" data-end="1127"><p data-start="978" data-end="1127">Approximately 10 years of hands-on experience in transportation and delivery management (including operation management) at a manufacturing company</p></li><li data-start="1128" data-end="1284"><p data-start="1130" data-end="1284">Basic English proficiency (The main work will be conducted in Japanese, so reading/writing level is sufficient. Willingness to study English is welcomed.)</p></li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ(以下、当社)がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約(<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>)をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。</p><img src="https://counter.adcourier.com/bWFraS5zaGltaXp1LjA5ODI3LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-07-03T01:45:45Z
Human Resources (HR) Manager
  • Tokyo,
  • remote
  • Permanent
  • 10.0M - 10.0M JPY / Yearly
  • <p>Senior HR Manager </p><ul><li>HR Director overseeing the full spectrum of HR service delivery for the Group, managing a team of three</li><li><p style="display: inline !important;">Re-build and implement HR annual cycle and C&amp;B operation</p></li><li>People partnership for all level of stakeholders, team, and employees</li><li>Manage and drive HR service, transaction, talent acquisition scheme, and employee relation</li><li>Establish safety and trust environment and penetrate BBDO people culture</li><li>Deploy BBDO and local L&amp;D into organization This position is suitable for candidates who can stand</li><li>up as a hands-on HRBP without detailed directions.</li></ul><p>Required Qualifications</p><ul><li>Over 8 years of HR experience, including extensive work with ad-hoc transactions and employee relations.</li><li>Expertise in compensation and benefits (C&amp;B) as well as payroll structures.</li><li>Proficiency in MS Office tools, including Word, Excel (with VLOOKUP), and PowerPoint.</li><li>Native-level fluency in Japanese and business-level proficiency in English.</li><li>Independent, proactive, and responsible, with strong ability to build "win-win" relationships with stakeholders.</li><li>Creative thinker with an "Out of the Box" mindset and "To Be" approach, capable of leading the HR team effectively.</li><li>Adept at resolving issues and addressing organizational transformations proactively.</li><li>Skilled in prioritizing tasks and reporting on efficiency and productivity amidst organizational complexities.</li><li>Strong understanding of business operations in a multinational firm environment.</li><li>Experience thriving in fast-paced working conditions.</li><li>Knowledge of labor unions is a plus.</li></ul><p>Key Responsibilities</p><ul><li>Develop talent acquisition strategies through direct sourcing.</li><li>Achieve a 55% target for managing S&amp;R costs, covering freelancer expenses and personnel fees.</li><li>Set KPIs and oversee their annual performance appraisals.</li><li>Act as a business partner to the CEO, assisting in the planning and execution of organizational strategies.</li><li>Oversee the payroll process, employee onboarding/offboarding, and compliance with governmental processes.</li><li>Organize and manage employee training programs, such as BBDO University, Omnicom training, People Value workshops, harassment and compliance training, etc.</li><li>Develop and implement career plans for all positions.</li><li>Review and update the organization's compensation plans.</li><li>Reassess and improve HR policies and processes.</li></ul><p>Desired candidate:</p><ul><li>Patient</li><li>Leadership skills</li><li>Ability to communicate with the field</li><li>Ability to play a business controller role</li></ul><p>Place to work: Tokyo</p><p>Reference No.: 06940-0013282897</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ(以下、当社)がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約(<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>)をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。</p><img src="https://counter.adcourier.com/bWF0dC5odW1waHJpZXMuNzM1MjguMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
  • 2025-09-04T05:16:19Z
Project Manager
  • Tokyo,
  • remote
  • Permanent
  • 18.4M - 18.4M JPY / Yearly
  • <p>Key Responsibilities</p><ul><li>Project Leadership: Take ownership of and execute IT Operations and Infrastructure projects, managing all stages from planning to completion. Responsibilities include handling timelines, coordinating resources, and mitigating risks.</li><li>Vendor Coordination: Oversee transitions between IT vendors, including onboarding, overlapping phases, transferring knowledge, and optimizing performance ramp-up.</li><li>Cross-Team Collaboration: Serve as the communication link across teams such as ServiceDesk (L1), SysAdmin (L2), Security, and Architecture, fostering alignment among teams in Japan, the US, and the UK.</li><li>Unblocker Mindset: Proactively identify and eliminate obstacles for team members and stakeholders by facilitating communication, navigating processes, or aligning resources.</li><li>Process Improvement: Lead continuous improvements in service delivery and operational effectiveness, such as enhancing documentation, automating processes, and streamlining support workflows.</li><li>Tooling Projects: Organize the implementation and integration of internal tools (e.g., Aquera, Entra ID updates, SCIM provisioning, ServiceNow improvements).</li><li>Stakeholder Communication: Take initiative in engaging with stakeholders by scheduling meetings, providing consistent updates, aligning expectations, and maintaining clear communication during change initiatives.</li><li>Reporting: Monitor project progress, including milestones, budgets, and KPIs; support audits and ensure compliance as needed. Create and maintain dashboards to keep milestones current and visible.</li><li>Time Zone Flexibility: Be willing to adjust schedules, including early mornings, to facilitate collaboration with leadership and project stakeholders based in the US.</li></ul><p>Place to work: Tokyo</p><p>Reference No.: 06940-0013278778</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ(以下、当社)がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約(<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>)をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。</p><img src="https://counter.adcourier.com/V2lsbC5GaXRjaC41OTk4MS4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
  • 2025-09-03T07:53:58Z
Head of Accounting
  • Tokyo,
  • remote
  • Permanent
  • 13.0M - 15.0M JPY / Yearly
  • <p><strong>Selling Points</strong></p><p>Work closely with international stakeholders in a truly global environment</p><p><strong>Client Profile</strong></p><p>A global leader in environmental solutions is seeking a Senior Accountant to join its Japan finance team. This is a full-cycle accounting position ideal for a hands-on finance professional who thrives in a dynamic, mission-driven environment. You will be responsible for managing the end-to-end accounting process while supporting both local operations and regional/global reporting needs.<br /><br />As the business continues to evolve and grow, you'll play a key role in maintaining compliance, improving processes, and helping steer the company toward its sustainability and digital finance goals.</p><p><strong>The Role</strong></p><ul><li>Lead and manage team with approx. 30+ staff across core corporate functions</li><li>Define and implement strategies to improve service quality, cost efficiency, and team productivity</li><li>Act as the key liaison between local operations and regional/global headquarters</li><li>Drive process optimization and digital transformation initiatives (including ERP upgrades and workflow automation)</li><li>Ensure compliance with company policies, local regulations, and SOX/internal control requirements</li><li>Monitor KPIs to ensure service delivery excellence</li><li>Foster talent development, team engagement, and a high-performance culture</li></ul><p><strong>Skills</strong></p><ul><li>Bachelor's degree in Finance, Business Administration, or a related field; MBA is a plus</li><li>10+ years of experience in shared service operations or finance leadership roles</li><li>Proven experience in managing large, cross-functional teams</li><li>Strong understanding of financial and administrative operations, internal controls, and compliance</li><li>Excellent communication skills in both Japanese and English (business level required)</li><li>Experience in ERP systems (SAP, Oracle, etc.) and transformation projects</li><li>Strong leadership, stakeholder management, and change management skills</li></ul><p><strong>Salary </strong></p><p>13,000,000 yen - 15,000,000 yen</p><p><strong>Location </strong></p><p>Tokyo</p><p> </p><p>Reference Number: 06940-0013238834</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ(以下、当社)がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約(<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>)をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。</p><img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjUxNjkzLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-06-12T02:04:50Z
Program Manager (SOC)
  • Tokyo 23 wards,
  • remote
  • Contract
  • 11.5M - 11.5M JPY / Yearly
  • <p>Automotive company is looking for Program Manager (SOC).</p><p> </p><ul><li>Support of project management for the wider security operations teams initiatives, including support for agile ceremonies. This includes tracking status, metrics, delivery, and reporting of backlog, sprints, epics, and tasks.</li><li>The tracking and facilitation of security operations documentation, policy, and process reviews.</li><li>Assistance in designing and executing security operation tabletop exercises and operational readiness drills. Also documenting and tracking remediation of discoveries.</li><li>Supporting development, refinement, and implementation of internal security operations policies, procedures, processes, and escalation protocols.</li><li>Overseeing security operations business review, executive and external report, KPI and metric establishment, generation, and presentation.</li><li>Responsibility for procurement efforts, vendor relationship management, and escalation for security operations tooling and purchased services.</li><li>Facilitation of assessment and reporting on security operations maturity assessments e.g. Security Operations Center (SOC) Capability Maturity Model (CMM), National Institute of Standards and Technology (NIST) CyberSecurity Framework (CSF) 2.0.</li><li>Facilitating security operations and incident response retros and lessons learned sessions, capturing and documenting findings, and ensuring these are escalated to the appropriate teams or backlogs.</li><li>Maintenance of a security operations skills matrix, skill gap analysis, management of on-demand training plans, and reviewing of training reviews and requirements.</li><li>Management of end-to-end of the Request for Comment (RFC) process, ensuring smooth review and implementation of proposed ideas.</li><li>Overseeing the application and communication with wider security operations trust groups and management.</li><li>Monitoring of time allocation for engineering items to Individual Service Agreement (ISA)'s, overseeing delivery of ISA's, and aiding in preparation and submission of ISA's.</li><li>Facilitating the planning of security operations financial year planning and budgeting.</li><li>Tracking service and contract renewal for budget line items, notifying stakeholders of renewal, and assisting F&amp;A with the renewal process.</li><li>Aiding with the onboarding, upskilling of security engineers, and managing access and permissions.<br /> </li></ul><p>Monthly salary: 958,400 JPY</p><p>Reference No: 06940-0013270624</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ(以下、当社)がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約(<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>)をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。</p><img src="https://counter.adcourier.com/V2lsbC5GaXRjaC45MzQ3MS4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
  • 2025-08-21T07:54:51Z
Customer Service Manager
  • Osaka,
  • remote
  • Permanent
  • 9.0M - 13.0M JPY / Yearly
  • <p data-start="26" data-end="745"><strong data-start="26" data-end="44">Basic Function</strong><br data-start="44" data-end="47" /> Under the direction of the Customer Service Director, this role ensures that all daily revenue-related operations are carried out smoothly by coordinating with outsourcing partners, adjusting work priorities, and optimizing staffing. The goal is to complete all revenue-related processes within the month.<br data-start="352" data-end="355" /> This position will lead the improvement, standardization, and simplification of the <strong data-start="439" data-end="456">Order to Cash</strong> process, working to enhance service levels for both customers and internal business divisions.<br data-start="551" data-end="554" /> From a <strong data-start="561" data-end="583">Total Supply Chain</strong> perspective, this role will collaborate with the S&amp;DP team and the Distribution &amp; Logistics team to improve services provided to external and internal customers.</p><p data-start="752" data-end="774"> </p><p data-start="752" data-end="774"><strong data-start="752" data-end="772">Responsibilities</strong></p><ul data-start="775" data-end="1773"><li data-start="775" data-end="937"><p data-start="777" data-end="937">Manage the <strong data-start="788" data-end="812">invoicing operations</strong> within the broader <strong data-start="832" data-end="849">Order to Cash</strong> process (from order receipt and shipment to revenue recognition) in the supply chain.</p></li><li data-start="938" data-end="1100"><p data-start="940" data-end="1100">Improve service quality in Customer Service operations, including short/long-term rentals and revenue processing, for both internal and external stakeholders.</p></li><li data-start="1101" data-end="1213"><p data-start="1103" data-end="1213">Coordinate with outsourced partners as needed to adjust task priorities to meet customer delivery timelines.</p></li><li data-start="1214" data-end="1339"><p data-start="1216" data-end="1339">Drive improvements and standardization of various operational processes and procedures to build more efficient workflows.</p></li><li data-start="1340" data-end="1443"><p data-start="1342" data-end="1443">Create and compile various reports (e.g., data aggregation and processing using Excel or Power BI).</p></li><li data-start="1444" data-end="1587"><p data-start="1446" data-end="1587">Build and maintain strong relationships with internal departments and outsourcing vendors to reinforce a collaborative working environment.</p></li><li data-start="1588" data-end="1677"><p data-start="1590" data-end="1677">Share responsibilities with team members to ensure smooth day-to-day team operations.</p></li><li data-start="1678" data-end="1773"><p data-start="1680" data-end="1773">Take a leadership role in contributing to the success of the medical device business overall.</p></li></ul><p data-start="1780" data-end="1828"> </p><p data-start="1780" data-end="1828"><strong data-start="1780" data-end="1826">Qualifications / Preferred Work Experience</strong></p><ul data-start="1829" data-end="2362"><li data-start="1829" data-end="1976"><p data-start="1831" data-end="1976">Experience supervising site operations, including work planning, interdepartmental coordination, and giving clear instructions to on-site staff</p></li><li data-start="1977" data-end="2066"><p data-start="1979" data-end="2066">Proven experience in improving operational efficiency and work quality at field sites</p></li><li data-start="2067" data-end="2142"><p data-start="2069" data-end="2142">Hands-on user experience with ERP systems such as <strong data-start="2119" data-end="2126">SAP</strong> or <strong data-start="2130" data-end="2140">Oracle</strong></p></li><li data-start="2143" data-end="2245"><p data-start="2145" data-end="2245">Background in <strong data-start="2159" data-end="2179">Customer Service</strong>, <strong data-start="2181" data-end="2205">Sales Administration</strong>, or <strong data-start="2210" data-end="2243">Supply Chain Management (SCM)</strong></p></li><li data-start="2246" data-end="2362"><p data-start="2248" data-end="2362">Strong interpersonal and communication skills for effective collaboration within the team and across departments</p></li></ul><p> </p><p data-start="2369" data-end="2409"><strong data-start="2369" data-end="2407">Skills / Special Training Required</strong></p><ul data-start="2410" data-end="2738"><li data-start="2410" data-end="2468"><p data-start="2412" data-end="2468">Strong <strong data-start="2419" data-end="2439">logical thinking</strong> and problem-solving skills</p></li><li data-start="2469" data-end="2557"><p data-start="2471" data-end="2557">Proficiency in Microsoft Office tools such as <strong data-start="2517" data-end="2555">Excel (formulas), Word, PowerPoint</strong></p></li><li data-start="2558" data-end="2641"><p data-start="2560" data-end="2641"><strong data-start="2560" data-end="2614">English reading, writing, and communication skills</strong> (Optional but preferred)</p></li><li data-start="2642" data-end="2696"><p data-start="2644" data-end="2696">Knowledge of <strong data-start="2657" data-end="2683">Activity-Based Costing</strong> (Optional)</p></li><li data-start="2697" data-end="2738"><p data-start="2699" data-end="2738">Experience with <strong data-start="2715" data-end="2727">Power BI</strong> (Optional)</p></li></ul><p> </p><p>Reference Number:06940-0013247961</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ(以下、当社)がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約(<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>)をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。</p><img src="https://counter.adcourier.com/dGFrdS55YW1hc2hpdGEuMDczMjguMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
  • 2025-06-30T01:39:05Z
Platform Engineer
  • Tokyo,
  • remote
  • Permanent
  • 8.0M - 12.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><ul><li>Our client is looking for a Cloud infrastructure and platform engineer for thier cloud system.</li></ul><p><strong>The Role</strong></p><ul><li>This role will be responsible for the engineering of Cloud Infrastructure Platforms to provide robust, reliable and cost-efficient Platform so that we can deliver the best experience for our growing customers base.</li><li>Main Responsibilities Architect and build a robust, scalable and stable infrastructure</li><li>Architect and build Infrastructure that is easily maintainable during patching and upgrades</li><li>Architect and build Infrastructure with AWS regional level failure tolerance</li><li>Work together with our Security Engineers to provision a secure Infrastructure Automations for AWS Deployments to ensure fast delivery of Cloud Services to our developers</li><li>Provide through Automations means for developers to easily deploy resources on AWS.</li><li>Design and Build Reliable Infrastructure: Create systems that are strong, stable, and can grow as needed.</li><li>Easy Maintenance: Make sure the infrastructure is simple to update and patch without causing problems.</li><li>High Availability: Build systems that can keep running even if there are failures in an entire AWS region.</li><li>Automation for Fast Delivery: Automate AWS deployments so developers can quickly access the cloud services they need.</li><li>Developer-Friendly Tools: Provide automated solutions so developers can easily set up and manage AWS resources.</li></ul><p><strong>Your Skills </strong></p><ul><li>More than 5 years of technical experience in Cloud based Infrastructure Platform</li><li>Ability to demonstrate high degree of ownership in a Production environment</li><li>Good understanding of Cloud security best practices and payment industry compliance standards</li><li>Expertise in designing, building and troubleshooting large-scale streaming and distributed systems using Kafka.</li><li>Expertise in building Robust platforms based on NoSQL/KVS datastores like DynamoDB, Opensearch/ Elasticsearch and Redis.</li><li>Experience in Cloud infrastructure and platform systems availability, performance and cost management Extensive technical hands-on experience of Computing, Storage and Analytical Services on Cloud(AWS)</li><li>Experience with IAC tools in AWS such as Terraform, CloudFormation, CDK Experience with Cloud Services Monitoring, Detection and Response Experience in Cloud Services Performance Tuning, cost controls and management Experience in Cloud Infrastructure Service patching and upgrades PayPay DevOps emphasize automation.</li><li>Demonstrated skill with the following are required: Python ShellScripting Go/ Rust (optional) Have excellent oral, written, verbal and interpersonal communication skills. Preferred Qualifications Bachelor's degree and above in a technology related field Experience with other cloud service providers (e.g GCP, Azure)</li><li>Experience with Kubernetes (CKA, CKAD or CKS)</li><li>Experience with Event-Driven Architecture (Kafka preferred)</li><li>Experience using and contributing to Open Source tools</li><li>Experience in managing IT compliance and security risk Published papers / blogs / articles - Relevant and verifiable certifications</li><li>Bilingual in English and Japanese is nice to have, but not required. Proficiency in either language is fine. </li></ul><p>Tech Stack</p><ul><li>AWS: VPC, EC2, ECS, EKS, Lambda, Cloudfront, MWAA, RDS, ElastiCache, DynamoDB, Opensearch, S3, CloudWatch, Cognito, SQS, KMS, Secret Manager, KMS, MSK, CodeCommit, CodeBuild, CodeDeploy, CodePipeline, CloudFormation and other services Terraform, Github Actions, Prometheus, Grafana, Dynatrace, Atlantis, ArgoCD, OpenTelemetry</li></ul><p><strong>Location </strong></p><p>Tokyo</p><p><strong>Salary</strong></p><p>8 - 12 million yen</p><p> </p><p>Reference Number: 06940-0013244587</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ(以下、当社)がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約(<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>)をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。</p><img src="https://counter.adcourier.com/V2F0dW55dS5TaXJpcGFpcm9qLjgzNTM1LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-06-17T02:32:29Z
Manager, CX
  • Tokyo,
  • remote
  • Permanent
  • 14.0M - 14.0M JPY / Yearly
  • <p>Our client is looking for a Manager to become a vital member of its expanding Japan-based team.</p><p>This internal strategic division collaborates with priority clients-including financial institutions, fintech companies, and merchants-to deliver customer-centric, data-informed solutions tailored to their strategic needs.</p><p>The Manager will oversee end-to-end projects within domains such as digital transformation, creating exceptional customer experiences, driving growth strategies, and executing solution implementation.</p><p>The preferred candidate will possess consulting expertise, advanced analytical proficiency, strong stakeholder management abilities, and the capability to derive actionable insights in a dynamic and team-oriented environment. Fluency in Japanese and professional-level English is required.</p><p>Location:Tokyo</p><p>Reference No.: 06940-0013259100</p><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ(以下、当社)がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約(<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>)をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。</p><img src="https://counter.adcourier.com/QWxiZXJ0by5GdXJsYW4uMTM3ODcuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
  • 2025-07-24T08:47:02Z
DC Lead Specialist/EDC
  • Tokyo,
  • remote
  • Permanent
  • 7.0M - 9.0M JPY / Yearly
  • <p data-start="24" data-end="418"><strong data-start="24" data-end="42">Basic Function</strong><br data-start="42" data-end="45" /> Under the direction of the DC Center Manager and team leaders, this role involves coordinating with 3PL partners to adjust work priorities and optimize staffing based on daily operational progress. The goal is to ensure timely delivery of customer orders. The role also includes planning and implementing improvement initiatives to enhance warehouse operational efficiency.</p><p data-start="420" data-end="442"><strong data-start="420" data-end="440">Responsibilities</strong></p><ul data-start="443" data-end="1654"><li data-start="443" data-end="526"><p data-start="445" data-end="526">Monitor daily warehouse operations to ensure smooth and uninterrupted workflow.</p></li><li data-start="527" data-end="640"><p data-start="529" data-end="640">Coordinate with 3PL partners to prioritize tasks in order to meet customer delivery deadlines when necessary.</p></li><li data-start="641" data-end="800"><p data-start="643" data-end="800">Measure and visualize key performance indicators such as productivity, quality, and customer service levels; develop and implement improvement initiatives.</p></li><li data-start="801" data-end="895"><p data-start="803" data-end="895">Improve various operational processes and procedures to contribute to smoother operations.</p></li><li data-start="896" data-end="1069"><p data-start="898" data-end="1069">Identify improvement opportunities in DC operations in collaboration with delivery carriers to ensure on-time deliveries and build a more effective working relationship.</p></li><li data-start="1070" data-end="1158"><p data-start="1072" data-end="1158">Implement measures based on audit requirements to strengthen operational robustness.</p></li><li data-start="1159" data-end="1254"><p data-start="1161" data-end="1254">Prepare and compile various reports, including data aggregation and processing using Excel.</p></li><li data-start="1255" data-end="1387"><p data-start="1257" data-end="1387">Provide hands-on support in warehouse operations during peak seasons or emergencies in collaboration with 3PL staff (as needed).</p></li><li data-start="1388" data-end="1545"><p data-start="1390" data-end="1545">Build and maintain strong relationships with internal departments, outsourced service providers, and logistics partners to enhance collaborative efforts.</p></li><li data-start="1546" data-end="1654"><p data-start="1548" data-end="1654">Work cooperatively with team members to share responsibilities and contribute to a smoothly run workplace.</p></li></ul><p> </p><p>Reference Number:06940-0013246383</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ(以下、当社)がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約(<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>)をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。</p><img src="https://counter.adcourier.com/dGFrdS55YW1hc2hpdGEuNDAxMDEuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
  • 2025-06-30T01:51:59Z
DC Lead Specialist/WDC
  • Osaka,
  • remote
  • Permanent
  • 7.0M - 9.0M JPY / Yearly
  • <p data-start="19" data-end="461"><strong data-start="19" data-end="37">Basic Function</strong><br data-start="37" data-end="40" /> Under the direction of the DC Center Manager and team leaders, this role is responsible for managing day-to-day warehouse operations in collaboration with 3PL partners. The main duties include adjusting work priorities and optimizing staff allocation based on operational progress to ensure on-time fulfillment of customer orders. The role also involves planning and executing initiatives to improve warehouse efficiency.</p><p data-start="463" data-end="485"><strong data-start="463" data-end="483">Responsibilities</strong></p><ul data-start="486" data-end="1752"><li data-start="486" data-end="582"><p data-start="488" data-end="582">Monitor daily progress of warehouse operations to ensure smooth and uninterrupted workflows.</p></li><li data-start="583" data-end="695"><p data-start="585" data-end="695">Coordinate with 3PL partners to adjust operational priorities as needed to meet customer delivery deadlines.</p></li><li data-start="696" data-end="860"><p data-start="698" data-end="860">Measure, visualize, and analyze performance metrics such as productivity, work quality, and customer service, and implement improvement initiatives accordingly.</p></li><li data-start="861" data-end="971"><p data-start="863" data-end="971">Identify and implement improvements in operational processes and procedures to enhance overall efficiency.</p></li><li data-start="972" data-end="1157"><p data-start="974" data-end="1157">Collaborate with delivery carriers to identify improvement opportunities in DC operations and promote initiatives that strengthen effective partnerships to ensure timely deliveries.</p></li><li data-start="1158" data-end="1278"><p data-start="1160" data-end="1278">Address operational improvement points identified through audits and contribute to building a more robust operation.</p></li><li data-start="1279" data-end="1374"><p data-start="1281" data-end="1374">Prepare and compile various reports, including data aggregation and processing using Excel.</p></li><li data-start="1375" data-end="1493"><p data-start="1377" data-end="1493">Support warehouse operations hands-on alongside 3PL staff during peak seasons or emergency situations (as needed).</p></li><li data-start="1494" data-end="1645"><p data-start="1496" data-end="1645">Build and maintain strong working relationships with internal departments, outsourcing partners, and delivery carriers to strengthen collaboration.</p></li><li data-start="1646" data-end="1752"><p data-start="1648" data-end="1752">Work collaboratively with team members, sharing responsibilities to ensure smooth day-to-day operations.</p></li></ul><p> </p><p>Reference Number:06940-0013246386</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ(以下、当社)がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約(<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>)をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。</p><img src="https://counter.adcourier.com/dGFrdS55YW1hc2hpdGEuMzc2OTYuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
  • 2025-06-30T01:50:24Z