10 results for Customer Service Associate in Japan

Operational Risk Associate

Tokyo,
remote
Permanent
6.0M - 8.0M JPY / Yearly
Company ProfileA global financial services platform operating in the online securities and trading space, providing technology‑driven solutions to retail and institutional clients. The organization operates within a regulated financial environment and works closely with international stakeholders to support secure, efficient, and scalable operations. The Japan business plays a key role in supporting local clients while aligning with global operational standards. The RoleWe are seeking an Operations Specialist to support the day‑to‑day operations of the Japan business. This role will be responsible for ensuring smooth execution of securities operations, supporting internal controls, and maintaining high operational standards in line with regulatory and internal requirements. The position works closely with internal teams such as operations, compliance, finance, and customer support, as well as with regional and global counterparts, making it well suited for someone who is detail‑oriented and comfortable working in a fast‑paced, regulated environment. Your Skills <ul><li>Experience in operations, back‑office, or middle‑office roles, ideally within securities, brokerage, financial services, or fintech</li><li>Familiarity with operational processes, reconciliations, trade support, and internal controls</li><li>Ability to work accurately with data, documentation, and operational workflows</li><li>Native‑level Japanese (essential for internal coordination and documentation)</li><li>Business‑level English for communication with global teams</li><li>Detail‑oriented, reliable, and proactive, with a strong sense of ownership</li><li>Comfortable working in a regulated, process‑driven environment</li></ul> Key Highlights of the Role <ul><li>Operations role within a global financial services platform</li><li>Exposure to cross‑border operations and global processes</li><li>Opportunity to build expertise in securities operations and controls</li><li>Stable role with clear responsibilities and learning opportunities</li><li>Tokyo‑based position with an international working environment</li></ul> Location Tokyo Salary6 - 8 million yen Reference Number: 06940-0013427410 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/RGFsZS5JYmFkdXJyYWhtYW4uMDUzOTguMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-05-11T08:16:33Z

Senior Manager, CS, QA & OF

Tokyo,
remote
Permanent
14.0M - 14.0M JPY / Yearly
Company ProfileDesigns, manufactures, and sells small home and kitchen appliances, including vacuum cleaners, floor care products, kitchen appliances such as air fryers, blenders, and cookers, as well as beauty and home‑environment devices, marketed under two global consumer brands. The RoleLead Customer Service (CS), Quality Assurance (QA), and Operations Fulfillment (OF) to ensure high service quality, operational excellence, and a superior customer experience across retail and direct‑to‑consumer channels.<ul><li>Oversee Customer Service operations, driving service quality, KPI performance, and customer satisfaction</li><li>Lead Quality Assurance frameworks to ensure consistent service standards, compliance, and continuous improvement</li><li>Manage Operations Fulfillment (OF) processes, including order accuracy, delivery performance, and issue resolution</li><li>Partner cross‑functionally with Sales, Supply Chain, and HQ teams to resolve escalations and optimize end‑to‑end operations</li><li>Analyze performance data and implement process improvements to enhance efficiency and customer experience</li><li>Coach and develop managers and team leads</li></ul> Your Skills <ul><li>Experience in Customer Service / QA / Operations, ideally in consumer goods or appliances</li><li>Strong people management, process improvement, and stakeholder collaboration skills</li><li>Data‑driven mindset with experience managing KPIs and service metrics</li><li>Business‑level English (Japanese a plus, if relevant)</li></ul> Location Tokyo Salary14 million yen Reference Number: 06940-0013404204 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/dGFrdS55YW1hc2hpdGEuNTUyMjEuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-04-09T07:14:37Z

Value Consultant [Saas/Cloud vendor | FSI]

Tokyo,
remote
Permanent
20.0M - 25.0M JPY / Yearly
Company ProfileOur client is a global market leader in enterprise software, delivering mission-critical solutions to some of the world's largest financial services and insurance organizations. With a strong footprint in Japan and continued investment in strategic growth, the company is expanding its Value Consulting capability to support complex enterprise engagements. The RoleThis role sits at the intersection of strategy, finance, and enterprise technology.Position Summary<ul><li>The Value Consultant will partner closely with enterprise sales teams and C-level stakeholders to articulate, quantify, and realize measurable business value from large-scale SaaS investments.</li><li>You will drive structured value discovery, build executive-ready ROI and TCO business cases, and support strategic decision-making across complex customer organizations.</li><li>This is a highly visible, consultative role with direct exposure to CXO leadership.</li></ul>Business Value Strategy & Execution<ul><li>Drive measurable ROI and strategic value realization for enterprise SaaS customers</li><li>Conduct Business Value Assessments to identify financial and operational impact</li><li>Quantify improvement opportunities and define value realization roadmaps</li><li>Ensure customers can identify, measure, and capture the full value potential of their investment</li></ul>ROI & Financial Modeling<ul><li>Develop detailed ROI and TCO models tailored to customer environments</li><li>Build board-ready financial business cases with granular KPIs and documented benefit rationale</li><li>Translate complex technical capabilities into tangible financial and operational outcomes</li><li>Support customers' investment decisions through data-driven analysis</li></ul>Executive Engagement & Storytelling<ul><li>Influence and engage CXO-level stakeholders through value-based selling</li><li>Facilitate Value Workshops with cross-functional leaders (Business & IT)</li><li>Present strategic narratives that connect technology transformation to business outcomes</li><li>Enable executive alignment on transformation priorities and target operating models</li></ul>Sales & Strategic Alignment<ul><li>Partner with account executives to support account planning and value-focused engagement strategies</li><li>Contribute to complex enterprise sales cycles through structured business value conversations</li><li>Align value messaging with customer pain points, industry dynamics, and strategic initiatives</li><li>Methodology Development</li><li>Enhance and evolve value consulting methodologies, frameworks, and collateral</li><li>Support internal capability building and best-practice sharing</li></ul> Your Skills <ul><li>8-15+ years of experience in Value Consulting, Strategy Consulting, Value Engineering, or Enterprise SaaS pre-sales</li><li>Experience in working with financial services clients</li><li>Strong experience driving ROI/TCO analysis within complex enterprise environments</li><li>Track record of influencing senior executives on strategic investment decisions</li><li>Strong and executive presentation skills</li><li>Ability to translate technical solutions into strategic business outcomes</li><li>Japanese (native); English (business level)</li></ul> Location Tokyo Salary20 - 25 million yen Reference Number: 06940-0013385200 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/b3NrYXIudGFrZW5ha2EuMTg0NzIuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-05-20T04:32:51Z

Finance Business Partner

Tokyo,
remote
Permanent
6.0M - 8.0M JPY / Yearly
Company ProfileA global leader in healthcare and precision technology, this organization operates across multiple regions, delivering innovative solutions that improve quality of life. With a strong presence in Japan and APAC, the company combines advanced manufacturing capabilities with a customer-centric approach. The Japan business plays a critical role within the regional structure and continues to invest in strengthening its finance function. The Role Reporting to the FP&A Manager, you will play a key role in supporting financial planning, forecasting, and business performance analysis across the Japan business. This is a hands-on FP&A position suited to a proactive individual who enjoys partnering with stakeholders and driving data-driven decision-making. Key responsibilities include:<ul><li>Support annual budgeting, forecasting, and mid-term planning processes</li><li>Analyze financial performance and provide actionable insights to stakeholders</li><li>Prepare management reports and presentations for local and regional leadership</li><li>Partner with commercial and operational teams to support business decisions</li><li>Identify risks and opportunities and track key performance indicators (KPIs)</li><li>Drive process improvements within financial planning and reporting</li></ul> Your Skills <ul><li>2-5 years of experience in FP&A, finance business partnering, or related finance roles</li><li>Strong analytical skills with the ability to interpret data and translate into business insights</li><li>Experience working in multinational companies or matrix organizations is a plus</li><li>Fluent Japanese (native level) and business-level English required</li><li>Mandarin language skills will be considered a strong advantage</li><li>Proactive, detail-oriented, and able to work independently in a fast-paced environment</li><li>Advanced Excel skills; experience with ERP/BI tools is a plus</li></ul> Key Highlights of the Role <ul><li>Global exposure within a well-established multinational organization</li><li>Strong career development with regional mobility and progression opportunities</li><li>Business partnering focus - work closely with commercial teams</li><li>High visibility role with direct interaction with senior stakeholders</li><li>Stable yet evolving environment with ongoing investment in Japan</li></ul> Location Tokyo Salary6 - 8 million yen Reference Number: 06940-0013437474 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjE2MDU0LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-05-19T03:01:22Z

Project Manager

Tokyo,
remote
Permanent
13.0M - 16.0M JPY / Yearly
Company ProfileThey are one of the most respected IT Software and IT Services provider within supply chain and logistic industry. With exponential increase in online consumption, their business is expected to double in the next 3-5 years. The Role<ul><li>Manages multiple, concurrent consulting projects of moderate to high complexity</li><li>Resolves project issues including budget, timeline, and scope</li><li>Provides regular project communication and status reporting</li><li>Manages project quality to ensure customer satisfaction and ROI</li><li>Builds collaborative relationship that increases customer's perception of the value The company brings to their business and expands future business opportunities</li><li>Leads project team in the resolution of customer project issues, escalating to appropriate parties as needed</li><li>Collaborates with appropriate The company resources on customer's business, organization and culture to strengthen customer relationships</li><li>Facilitates Change Request process during active projects</li><li>Identifies project resource requirements and updates appropriate systems to drive forecast and resource needs</li><li>Creates and manages project budgets, invoice process and Accounting process for the various types of project (i.e., time & materials, fixed bid, milestone acceptance, etc..)</li><li>Manages A/R for all Consulting Projects to ensure payments are processed within the negotiated terms</li><li>Maximizes margin on Consulting projects</li><li>Maintains Customer and Project sites within The company tools</li><li>Coordinates and facilitates system handover to Support Services</li><li>Provides guidance, feedback, coaching, mentoring and developmental experiences to project team</li><li>Ensures compliance with The company's implemenation methodology on each Consulting project</li><li>Able to perform The company project quality audits</li><li>Maintain the Global Project dashboard for their active projects and manages remedy plan for escalated Consulting projects</li><li>Manages Project Teams of 3 to 12 Associates, including self</li><li>Travels within JAPAN region as required for project success</li></ul> Your Skills <ul><li>Minimum 5+ years enterprise application software implementation project management experience, with a proven track record delivering large scale complex projects.</li><li>Experience in S&OP, Demand Planning, Supply Planning, Factory Planning, Warehouse Management or Transport Management experience is highly advantageous.</li><li>Proven track record of successfully managing projects of at least USD750k in value, on-time and on-budget. Outstanding presentation, facilitation, communication and negotiation skills.</li><li>Highly organized and ability to multi-task on multiple workstreams</li><li>Customer-focused account and stakeholder management skills.</li><li>Knowledge and understanding of the consulting services offering and complexity of implementations.</li><li>Understanding of broad competitive services market.</li><li>Demonstrated relationships with Industry system integrators.</li><li>High comfort level and presence with senior executives</li><li>Experience and success selling implementation consulting services.</li><li>Ability to manage project challenges and risks with proposed mitigation plans</li></ul> Key Highlights of the Role <ul><li>This role will focus on managing the delivery of large scale/multi-streams implementation projects for key/strategic clients, across Japan region.</li><li>Based in Japan, this person will manage all aspects of packaged software implementation projects, leading multiple work streams and delivering through a team of colleagues from across Japan and globally.</li></ul> Location Tokyo Salary13 - 16 million yen Reference Number: 06940-0013424887 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/YWhtYWQucm95YW5pLjE5MTU5LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-05-12T00:47:15Z

Forward-Deployed Engineer

Tokyo,
remote
Permanent
15.0M - 15.0M JPY / Yearly
Forward Deployed Engineer - Tokyo A top-tier AI organization is seeking an engineer to drive production deployments of advanced AI models with key enterprise clients in Japan. In this role, you will work closely with customer teams, take ownership of delivery from initial scoping to full launch, and bring back insights from the field to help influence future product direction.What you'll do<ul><li>Partner directly with key customers to understand business needs and technical requirements</li><li>Plan, design, and deliver full-stack solutions through an iterative, experiment-led process</li><li>Own execution across multiple workstreams, including scoping, prioritization, development, and user adoption</li><li>Recognize repeatable solutions and help build internal best practices</li><li>Communicate effectively with engineering, product, and customer stakeholder groups</li></ul>What you need<ul><li>4+ years of experience in software engineering or customer-facing technical roles</li><li>Demonstrated success delivering solutions quickly in fast-moving, unclear environments</li><li>Background in generative AI or machine learning deployments, as well as cloud and network architecture</li><li>Strong skills in React or Next.js on the frontend and Python, Node.js, or related tools on the backend</li><li>Native-level or fully fluent Japanese and English, both spoken and written</li><li>Availability to travel up to 50% for customer visits and on-site work</li></ul>Nice to have<ul><li>Experience as a founder or as an engineer at an early-stage startup</li><li>Experience with relational databases such as Postgres or MySQL</li></ul>Logistics: Based in Tokyo with a hybrid schedule of 3 office days per week; relocation support is provided.Salary15 million yen Reference Number: 67040-0013408084 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/RGFuaWVsLkJhbWZvcmQuODA3OTcuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-04-21T08:45:31Z

Finance Director

Tokyo,
remote
Permanent
16.0M - 22.0M JPY / Yearly
Company Profile A fast-growing fintech company at the forefront of digital financial services, providing innovative data-driven solutions to both consumers and enterprise clients. With a strong presence in Japan and a globally-minded culture, the organization is focused on transforming how financial data is leveraged to drive smarter decision-making and enhanced customer experiences. The Role - Head of FP&A<ul><li>We are seeking a strategic and hands-on Head of FP&A to lead financial planning and analysis across the organization. Reporting directly to senior leadership, this role will play a key part in driving business performance, supporting decision-making, and shaping the company's financial strategy during a critical growth phase.</li></ul>Key responsibilities include:<ul><li>Lead the FP&A function, including budgeting, forecasting, and long-term financial planning</li><li>Act as a strategic business partner to senior stakeholders across Japan and global teams</li><li>Provide insightful analysis on business performance, key metrics, and growth drivers</li><li>Develop financial models to support strategic initiatives, investments, and new business opportunities</li><li>Enhance reporting frameworks, dashboards, and data-driven decision-making capabilities</li><li>Manage and mentor a high-performing FP&A team</li></ul> Your Skills<ul><li>Fluent Japanese and business-level English (essential for local and global stakeholder engagement)</li><li>Strong experience in FP&A, corporate finance, or strategy roles, ideally within fintech, tech, or high-growth environments</li><li>Proven ability to partner with senior leadership and influence business decisions</li><li>Advanced financial modeling, forecasting, and analytical capabilities</li><li>Experience building and scaling FP&A processes in a dynamic environment</li><li>Strong leadership and team management experience</li><li>CPA, MBA, or equivalent qualifications are advantageous</li></ul> Key Highlights of the Role<ul><li>Leadership impact: Direct exposure to executive leadership and high visibility in strategic decision-making</li><li>Growth environment: Join a scaling fintech with strong market momentum in Japan</li><li>Strategic position: Shape financial strategy and drive business performance</li><li>Global exposure: Collaborate with international teams in a bilingual environment</li><li>Transformation opportunity: Build and enhance FP&A frameworks in a fast-evolving business</li></ul>Location Tokyo Salary16 - 22 million yen Reference Number: 67040-0013442378 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjY5MTg0LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-05-26T02:21:00Z

IT Business Solutions Manager

Tokyo,
remote
Permanent
12.0M - 14.0M JPY / Yearly
Overview Our client is a globally recognised leader in the premium sports equipment and lifestyle industry, with operations spanning multiple continents and a well-established presence across Asia-Pacific. Their Japan business operates across multiple channels - including e-commerce, owned retail stores, and third-party retailer networks - supported by an integrated back-office technology environment that connects supply chain, warehouse, and sales systems end to end. This is a hands-on IT management role reporting to the Director of Japan & Asia IT. The IT Business Solutions Manager will act as the key liaison between Japan's business teams and global IT, taking ownership of back-office systems that underpin the company's omnichannel operations - from warehouse and inventory management through to EDI connectivity with external retail partners. The Role<ul><li>Manage the development, implementation, and ongoing support of back-office systems - including ERP, WMS, and EDI - across the company's omnichannel operations spanning e-commerce, owned retail, and third-party retailers</li><li>Lead EDI integration projects connecting the business with third-party retailer and distribution partner systems, ensuring accurate and timely data exchange across the supply chain</li><li>Work closely with business stakeholders and global IT teams to analyse current systems, identify process gaps, and recommend improvements that support operational and commercial goals</li><li>Coordinate with supply chain and warehouse teams to ensure WMS and SCM solutions are optimised and aligned with both local needs and global standards</li><li>Manage outsourced and third-party vendor relationships, overseeing delivery against project specifications and service level expectations</li><li>Liaise between Japan, Asia, and global headquarters to share best practices, stay current on global system developments, and propose enhancements relevant to Japan's business</li><li>Respond to shifting operational demands and, where needed, work with key stakeholders to prioritise projects and manage risks effectively</li></ul> Your Skills <ul><li>University degree in Information Technology, Computer Science, or a related discipline</li><li>At least 10 years of IT experience, with solid hands-on background in back-office systems - particularly ERP, WMS, SCM, and EDI - ideally within a retail, wholesale, or omnichannel business environment</li><li>Practical experience managing EDI connectivity with external retailers or distribution partners</li><li>Familiarity with omnichannel operations - understanding how online, owned retail, and third-party retail channels interact with back-office and supply chain systems</li><li>Experience managing vendors, outsourced teams, and project delivery within a structured IT environment</li><li>Strong communication skills with the ability to work effectively across business and IT teams, both locally and globally</li><li>Business-level proficiency in both Japanese and English; Japanese nationality or JLPT N1 certification preferred</li></ul> Key Highlights of the Role <ul><li>Omnichannel scope - Work at the centre of a multi-channel business, with visibility across e-commerce, retail stores, and third-party retailer operations - and the systems that connect them all</li><li>Back-office ownership - Take meaningful responsibility for ERP, WMS, SCM, and EDI systems that are critical to how the business moves product from warehouse to customer</li><li>Global connectivity - Collaborate with IT and business teams across Asia and globally, bringing a local perspective to an international technology environment</li></ul> Location Tokyo Salary 10 -12 million yen Reference Number: 06940-0013437465 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/bHluZHNleS5odWdoZXMuNDY5ODkuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-05-15T04:41:08Z

In-House Legal Counsel

Tokyo,
remote
Permanent
12.0M - 18.0M JPY / Yearly
Company Profile A global manufacturing leader with a strong Japanese heritage and operations across Asia, Europe, and the Americas. The company is known for its precision engineering, industrial innovation, and long‑term customer partnerships, operating in a highly international and compliance‑driven environment. The Japan headquarters plays a central role in governance, decision‑making, and coordination with overseas entities. The Role <ul><li>We are seeking a Legal Counsel / Legal Advisor to support the Japan business and work closely with regional and global stakeholders. This role will provide legal advice across a broad range of corporate matters, ensuring legal compliance while enabling the business to operate efficiently and responsibly.</li><li>The position offers exposure to cross‑border legal matters, internal governance, and collaboration with global legal teams, making it ideal for a lawyer who enjoys working in an international, business‑partnering role.</li></ul> Your Skills <ul><li>Qualified legal professional with experience in corporate law, ideally within a manufacturing, industrial, or multinational environment</li><li>Hands‑on experience reviewing and advising on contracts, corporate governance, and compliance matters</li><li>Ability to partner with business stakeholders and provide practical, commercially minded legal advice</li><li>Native‑level Japanese (business‑critical for documentation and stakeholder interaction)</li><li>Business‑level English for communication with regional and global teams</li><li>Organized, detail‑oriented, and comfortable working independently in a matrix organization</li></ul> Key Highlights of the Role <ul><li>In‑house legal position within a globally recognized Japanese manufacturer</li><li>Exposure to international contracts and cross‑border legal issues</li><li>Broad role covering corporate, compliance, and business support matters</li><li>Stable environment with long‑term career development potential</li><li>Tokyo‑based role with regular interaction with overseas stakeholders</li></ul> Location Tokyo Salary 12 - 18 million yen Reference Number: 06940-0013421056 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjM0NDMzLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-05-12T00:59:54Z

Data Scientist

Tokyo,
remote
Permanent
8.0M - 12.0M JPY / Yearly
The Role<ul><li>Work on data-driven decision making across core business functions</li><li>Partner with product, marketing, and leadership to optimize performance</li><li>Translate complex data into strategic insights and business actions</li><li>Opportunity to influence key product and growth initiatives</li></ul>What You'll Do<ul><li>Analyze large-scale user and transaction data to identify trends and opportunities</li><li>Support development of predictive and analytical frameworks</li><li>Define and track key business and product performance metrics</li><li>Collaborate cross-functionally to improve customer experience and operational efficiency</li><li>Provide insights that drive strategic decisions and future product direction</li></ul> Your Skills <ul><li>3-6 years in data science / analytics</li><li>Strong skills in SQL + Python (or similar)</li><li>Experience working with complex datasets in a business context</li><li>Ability to communicate insights to non-technical stakeholders</li><li>Curious, proactive, and comfortable with ambiguity</li></ul> Key Highlights of the Role <ul><li>High visibility role with direct business impact</li><li>Work closely with senior stakeholders</li><li>Blend of analytics + strategy + product thinking</li><li>International, fast-paced fintech environment</li></ul> Location Tokyo Salary8 - 12 million yen Reference Number: 06940-0013417953 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/TGluaC5EYW5nLjI2NzkzLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-04-14T07:09:28Z