9 results for Customer Success Manager in Chiba, Chiba

Customer Success Engineer

Tokyo,
remote
Permanent
18.0M - 25.0M JPY / Yearly
企業概要 | Company Profile A mission-driven global cybersecurity intelligence provider is seeking a Customer Success Engineer based in Japan. The company delivers unmatched visibility into internet activity at a global scale, serving enterprises, government bodies, financial institutions, and telecommunications providers with threat intelligence that helps detect, disrupt, and defend against advanced cyber threats. 職務内容 | The Role * Own the full post-sales technical lifecycle for Japanese enterprise customers - from onboarding and integration through adoption, renewal, and expansion. * Serve as a trusted technical advisor, helping customers embed threat intelligence into their security workflows (SecOps, threat hunting, incident response, and detection engineering). * Build and maintain success plans that map customer intelligence requirements to measurable ROI and business outcomes. * Deliver workshops, enablement sessions, solution demos, and workflow guidance tailored to each customer's maturity level. * Troubleshoot adoption gaps across APIs, data flows, integrations, and operational workflows. * Monitor account health, usage patterns, and stakeholder engagement; recommend improvements to drive ongoing value. 応募資格 | Your Skills * 3+ years of experience in cybersecurity (SOC, threat intelligence, detection engineering, incident response, or related disciplines). * Solid experience in customer-facing technical roles: Customer Success Engineering, Technical Account Management, Solutions Engineering, or Security Consulting. * Familiarity with CTI concepts: intelligence lifecycle, threat actor infrastructure, indicators, enrichment, MITRE ATT&CK, and operationalization. * Experience integrating or consuming intelligence via SIEM, SOAR, TIP, EDR, or APIs. * Knowledge of network protocols and internet infrastructure (TCP/IP, DNS, HTTP, TLS). * Experience working with Japanese enterprise customers and navigating Japan's formal business culture. * Native-level Japanese with business-level English (reading, writing, speaking). おすすめのポイント | Key Highlights of the Role * Work with some of Japan's and APAC's most critical organizations - including global financial institutions, telecoms, and government bodies. * Be the face of a globally trusted cybersecurity intelligence platform in the Japanese market. * Contribute directly to missions that protect national security, critical infrastructure, and millions of people. * Collaborate with global teams across the US and EMEA in a high-impact, mission-driven environment. * Attend international company events including the annual customer conference and global Sales Kickoff. Location TokyoSalary18 - 25 million yen Reference Number: 67040-0013394554 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/TW9tby5NYWVkYS4xNTMwMi4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
2026-05-28T07:13:49Z

Sales Manager

Mie,
remote
Permanent
10.0M - 10.0M JPY / Yearly
<div class="scriptor-paragraph">Company Profile</div><div class="scriptor-paragraph"><ul><li>Our client is a well-established international organization serving a diverse range of industries through specialized products and solutions. With a strong presence across global markets, the company combines local expertise with international resources to support long-term customer success and sustainable business growth.</li><li>The organization offers an entrepreneurial environment where employees can make a visible impact, contribute to strategic initiatives, and collaborate with stakeholders across multiple regions.</li></ul></div>The Role<ul><li>We are seeking an experienced Senior Sales Manager to drive business growth and lead sales activities across multiple market segments.</li><li>Reporting directly to senior leadership, this role will be responsible for developing and executing sales strategies, managing key customer relationships, and leading a sales team to achieve ambitious revenue targets. The successful candidate will play a pivotal role in both strategic planning and hands-on business development activities.</li></ul><div class="scriptor-paragraph"><ol><li>Develop and execute sales strategies aligned with overall business objectives</li><li>Drive revenue growth across multiple customer segments and business lines</li><li>Build and expand relationships with existing customers while identifying new business opportunities</li><li>Lead customer engagements, including proposals, negotiations, and contract closure</li><li>Manage, coach, and develop sales team members to maximize performance</li><li>Collaborate with internal stakeholders to ensure successful project execution and customer satisfaction</li><li>Monitor sales pipelines and optimize opportunities through CRM systems and data-driven analysis</li></ol></div>Your Skills<ul><li>Proven experience in B2B sales within a commercial or industrial environment</li><li>Demonstrated success in driving revenue growth and managing key customer accounts</li><li>Experience leading, coaching, and developing sales teams</li><li>Business-level English communication skills</li><li>Strong proficiency in Microsoft 365 applications, including Excel, PowerPoint, and Teams</li><li>Experience utilizing CRM platforms, preferably Salesforce</li><li>Ability to operate effectively in a multinational and cross-functional environment</li></ul>Key Highlights of the Role<ul><li>Strategic leadership position with direct influence on business growth and commercial direction</li><li>Opportunity to combine sales strategy, team leadership, and hands-on customer engagement</li><li>High level of autonomy and visibility within a lean and collaborative organization</li><li>Exposure to international stakeholders and regional business initiatives</li><li>Potential long-term career growth opportunities within a global organization</li></ul> LocationMie Annual SalaryUp to ¥10,000,000 Reference Number06940-0013459048 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/bG91aWUucmV5ZXMuNjQ2ODEuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-07-15T02:09:49Z

Business Development Manager

Tokyo,
remote
Permanent
15.0M - 15.0M JPY / Yearly
Company Profile<ul><li>A high-growth technology organization developing advanced AI solutions is seeking a strategic business leader to drive expansion across its AI-related product portfolio. The organization focuses on AI agents and MCP servers while building scalable customer implementation models and strengthening collaboration across product, engineering, and commercial functions. Based on general knowledge.</li></ul>The Role<ul><li>Develop and execute the go-to-market strategy across AI-related products, with a particular focus on AI agents and MCP servers</li><li>Lead business strategy development and promotion in alignment with the product roadmap, business planning, and KPI design</li><li>Drive pricing strategy, packaging, and sales enablement initiatives</li><li>Develop targeting and approach strategies for new customer acquisition</li><li>Build a scalable customer onboarding and implementation support structure, including transition design from FDE to Customer Success</li><li>Translate customer engagement, value validation, and product feedback into the product roadmap</li><li>Propose AI solutions to customers based on business needs and use cases</li><li>Measure ROI for implemented customers and structure repeatable success cases</li><li>Lead cross-functional projects in collaboration with the CTO Office, Product, PM, and Sales teams</li><li>Work closely with the development team, including FDE</li><li>Report to senior leadership and support executive decision-making</li></ul>Your Skills<ul><li>Proven experience in business strategy development and execution within AI, SaaS, or advanced technology environments</li><li>Strong knowledge of go-to-market planning, business planning, KPI design, pricing, and packaging</li><li>Ability to lead customer proposals, implementation design, ROI measurement, and success case development end-to-end</li><li>Strong cross-functional project leadership and stakeholder management skills</li><li>Experience supporting executive reporting and strategic decision-making</li></ul>Key Highlights of the Role<ul><li>Opportunity to lead the commercial strategy of a cutting-edge AI product portfolio</li><li>High-impact position with close collaboration across leadership, product, engineering, and sales teams</li><li>Ability to directly influence both customer value creation and future product direction</li></ul>Location TokyoSalary 15,000,000 yenReference Number 06940-0013443187 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/TWlraXRvLk5haXRvLjc4OTYzLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-06-18T08:24:42Z

IT Service Delivery Manager - CRM / eCommerce

Tokyo,
remote
Permanent
9.0M - 11.5M JPY / Yearly
Company ProfileAn instantly recognizable beauty, skincare, and cosmetics company who have operations globally, and a strong and established presence in Japan. The Role<ul><li>You'll manage service delivery (including ticket and incident management) relating to a range of digital systems such as CRM/eCommerce platforms.</li><li>You'll also be supporting business stakeholders to prioritize tickets and identify areas for system enhancements and process improvements.</li><li>The goal is to improve the end user experience - so you'll work with vendors and internal stakeholders alike to achieve this.</li></ul> Your Skills <ul><li>High business level Japanese and English are mandatory.</li><li>IT operations / service delivery background with a specific focus on CRM / eCommerce systems.</li><li>Experience with Salesforce Marketing Cloud / Salesforce Commerce Cloud or GCP would be a big advantage.</li></ul> Key Highlights of the Role <ul><li>You'll be part of a well-known and stable global business, with upwards mobility both inside and outside of Japan.</li><li>You'll manage both internal and external stakeholders daily, making use of your Japanese and English skills in this truly international environment.</li><li>You'll be working in an innovative industry that constantly builds new solutions to reach and engage with its customer base.</li></ul> Location Tokyo Salary9 - 11.5 million yen Reference Number: 06940-0013450785 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/VWJoaS5TYW5kZWVwLjkyMjEzLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-06-11T06:21:05Z

Sales Manager

Tokyo,
remote
Permanent
30.0M - 40.0M JPY / Yearly
Company Profile A high-growth global technology company providing innovative software solutions that help businesses expand and operate more efficiently across markets. Key Highlights of the Role <ul><li>Play a key role in driving long-term growth in Japan with significant ownership and autonomy in a high-impact role.</li><li>Collaborate with a high-caliber leadership team with experience from leading strategy consulting firms and global technology companies.</li><li>Enjoy a competitive total rewards package, including long-term equity, while joining during a significant phase of global growth.</li></ul>The Role <ul><li>Lead Japan's go-to-market strategy, driving commercial growth and new business development.</li><li>Develop strategic partnerships to accelerate business growth and strengthen the company's market presence.</li><li>Lead and develop a high-performing sales team while working cross-functionally to execute the company's commercial strategy.</li></ul>Your Skills <ul><li>Proven sales leadership with people management experience</li><li>Go-to-market strategy and business expansion experience</li><li>Channel, alliance, or partner management experience</li><li>Native-level Japanese and Business-level English</li></ul>Location TokyoSalary30 - 40 million yenReference Number: 67040-0013477393 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/TWlvLk1ha2l5YW1hLjY4NjgzLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-07-28T07:19:33Z

Sales Manager

Tokyo,
remote
Permanent
12.0M - 12.0M JPY / Yearly
The Role<pre class="tw-data-text tw-text-large tw-ta" dir="ltr" tabindex="-1" data-placeholder="翻訳" data-ved="2ahUKEwjBxbCyguqVAxXmZ_UHHau5NhcQ3ewLegQIDRAV">Identify, develop, and close new business opportunities with OEMs and system integrators. </pre>Location Tokyo Salary12 million yen Reference Number: 67040-0013468564 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/UXVhbmcuTmd1eWVuLjYzNjE1LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-07-24T05:29:07Z

Sales Manager

Tokyo,
remote
Permanent
30.0M - 40.0M JPY / Yearly
Company profile<ul><li>Exclusive search for a Global fintech platform.</li></ul> The role<ul><li>Manage and mentor the Japan sales team while personally running the full sales cycle from prospect to close.</li><li>Own GTM strategy and execution.</li><li>Build and scale channel partner program.</li></ul> Your skills<ul><li>Experience leading a sales team in Japan, ideally within a tech, SaaS, or fintech environment.</li><li>Hands on experience building a channel or indirect sales program in the Japanese market.</li><li>Deep understanding of the Japan SME and startup landscape.</li><li>Native level Japanese and business English</li></ul> Key highlights <ul><li>Build the Japan GTM strategy.</li><li>Work closely with the Japan GM & APAC Head to boost growth in the region.</li></ul> Salary<ul><li>〜40,000,000 (20,000,000 Base) + RSU</li></ul> Location Tokyo Reference Number: 06940-0013461495 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/aWt1bWkua2FuZGEuNTQ5MzQuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-06-27T04:47:31Z

Pre-Sales Consultant

Tokyo,
remote
Permanent
15.0M - 15.0M JPY / Yearly
Company ProfileA global software company that provides cloud-based platforms and digital solutions for the property and casualty insurance industry. Known for helping insurers modernize core operations, the business supports clients with technology that improves agility, efficiency, and customer experience. The Role<ul><li>Engage with customers and internal stakeholders by delivering clear verbal communication and impactful presentations.</li><li>Apply knowledge of cloud computing, SaaS market trends, and software development lifecycle tools such as source control, build systems, and testing frameworks.</li><li>Contribute technical expertise across integration approaches, database concepts, Java-based development, and broader modern programming practices.</li></ul> Your Skills <ul><li>Strong communication skills, including confident presentation delivery and professional written communication.</li><li>Fluency in Japanese, both spoken and written, along with strong English skills for internal collaboration.</li><li>A proactive mindset, natural curiosity, and strong enthusiasm for continuous learning.</li></ul> Key Highlights of the Role <ul><li>Work with technologies and concepts such as modern P&C insurance platforms, Java enterprise solutions, RESTful services, authentication and authorization, and system integration patterns.</li><li>Gain exposure to modern web development, including JavaScript frameworks, Kubernetes, AWS, and related cloud technologies.</li><li>Ideal for someone who brings or wants to build experience in technical pre-sales within a fast-evolving enterprise software environment.</li></ul> Location Tokyo Salary15 million yen Reference Number: 06940-0013439998 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/b3NrYXIudGFrZW5ha2EuMzg4MTcuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-06-25T07:24:13Z

Sales Representative

Tokyo,
remote
Permanent
20.0M - 20.0M JPY / Yearly
<div><div class="___sm8es80 fi64zpg fz5stix f1vdfbxk f79feoa f1kwiid1 fxldao9 f22iagw f122n59">Company Profile</div><div class="___be36l80 fbotcpb fy77jfu f6dzj5z"><div class="fai-CopilotMessage r1f6yzd6 ___1fjo9g7 f1g2tzg5 fgct6un fy77jfu f2c7lf3" tabindex="0" data-tabster="{"groupper":{"tabbability":2},"focusable":{}}"><div id="copilot-message-_r_9pj_" class="fai-CopilotMessage__content r1izxv8h ___7qar2c0 fcthzvy" dir="auto"><div dir="auto"><div class="___1vve6yh f22iagw f1vx9l62 f122n59 f3bhgqh f1mnxvew fly5x3f"><div class="___j4vmuw0 f22iagw f1vx9l62 f1869bpl fly5x3f fbc6vix"><div tabindex="-1" data-testid="loading-message" data-fui-focus-visible=""><div id="response-id_r_9ph_" class="___1yop6mf f336tjw f9ijwd5 fz7g6wx fod5ikn f1s184ao" data-testid="lastChatMessage"><div class="___1peis63 f22iagw f1063pyq f6jr5hl f1c88k3p"><div class="___4htdyp0 fz7g6wx fy77jfu"><div class="___1j4t0a1 f1lmfglv f1abmfm4" dir="auto" data-testid="markdown-reply" data-message-id="e3cfb57f-21de-4351-a511-5bd5f6f7334d" data-message-type="Chat"><div class="___nfp7g60 f22iagw f1vx9l62 fkmyikg fk15e71 f1k953kz f137keqj f1rncccw f1stllg3 f1w4kmmc f1tric3v f10dk5ic fx8cdsv f16nlwsl f1eookvz fhjrts3 fqugt2f f18d18k8 f1v1vhmp f1hdmul3 f198vjnp f2dshw1 fjpjndq fnmj2pj ffrrb40 f1mon110 fhajzam fimndk6 fxv4dng fb1rn9k f59wlhv f1xmfh30 f18yf5o5 fmr6chf fw8qy2q ff161sd f1qr7t77 f1yyogn1 foogchg fp5872b f1tpb8gf f1hdgrc8 f1vatr43 frkxccd f9pdzkb f158oiaz ft5kggy f5l4ui7 f13j03li f18xdoka f8off4e f1go6zfc f128n2ra f1jpxw2j f1lwd9n0 fy0b8hm f1g2633v fx4kvgi fkvolse f1gxrt3a f1os76ua f1js9cnw f1g87ej0 freluf8 f1yggaq6 f2i3chp f1151osp florpoh f35kzfz ftp9m57 f1e288vi fz62hnz fixvuys f1nmofwh fc1c6mv f18a2er7 fhvkrdl fhxnn68 f1oce4bo fvhlfan f7tc0t0 f1ngf1n2 ffrzq6x f1yjiq2m f1aqdgql f1huvaf f10ij78l f1k94sa4 fkmfumq f1jvzkyl f1eu24ob f1xbfc1f fmf0lwf f107dsy8 f3w566c f4648sl f13zpkng f7unjfp f8p1rz fzu6h1w f1i1bi6h f1smo7hi f1sk1xod f1kgogdq f1gjktkp ft608jz f1o9wiiv fg3xr24 fhd155k f1b8gl2e fg4b9ou flb4lo fdicbfk fgwcyh1 f1jbds0d f1fb9uea f1stuka4 fcrtu6g fwqh0xn f11w66yg f6e0e65 f1vvgu0 f1607507 fgct6un f1ec1nbe fg3fpv7 f1m9bycv f1ntoah8 f1b694rt faql4r2 fpjuhzh fmavl6h f1d9bsk fmzhlt0 f145l92p fwkyaqm f129obh1 f19la9g f127w39w fr0ux9m fxhidck f1cu4h9j f1wnbo7v f1eueg4z fy9c24f f1h2o91j f1iw08fq f19n0e5"><ul><li>A leading global fintech company that provides digital payments and financial infrastructure solutions to businesses of all sizes, from fast-growing startups to large multinational enterprises. The company is at the forefront of innovation, helping organizations optimize payment processes, expand globally, and accelerate revenue growth through cutting-edge technology.</li></ul>The Role <ul><li>Drive new business acquisition and revenue growth by managing a portfolio of enterprise and upper mid-market accounts.</li><li>Develop and execute strategic account plans to identify, engage, and expand opportunities within target organizations.</li><li>Own the full sales cycle from prospecting and stakeholder engagement through contract negotiation and customer onboarding.</li><li>Build trusted relationships with senior executives, including C-level decision-makers across business and technology functions.</li><li>Lead complex solution discussions and collaborate with cross-functional teams to deliver value-driven proposals.</li><li>Contribute to the continuous improvement of sales processes, go-to-market strategies, and business development initiatives.</li></ul>Your Skills <ul><li>10+ years of enterprise sales experience, preferably within technology, SaaS, fintech, payments, or related industries.</li><li>Demonstrated track record of consistently exceeding sales targets and managing complex sales cycles.</li><li>Experience engaging with executive stakeholders, including CTOs, COOs, CFOs, and other senior decision-makers.</li><li>Strong consultative selling skills and the ability to navigate multi-stakeholder enterprise environments.</li><li>Proven success in negotiating complex commercial agreements and strategic partnerships.</li><li>Strong analytical skills with the ability to understand business models and deliver value-based solutions.</li><li>Excellent communication, presentation, and relationship-building skills.</li><li>Business-level fluency in both Japanese and English.</li><li>Ability to thrive in a fast-paced, high-growth, and dynamic environment.</li><li>Strong interest in technology and digital transformation.</li></ul>Key Highlights of the Role <ul><li>Join a globally recognized fintech leader transforming the future of digital payments and financial infrastructure.</li><li>Work directly with enterprise clients and senior executives across some of the world's most innovative organizations.</li><li>Manage complex, high-value sales engagements with significant business impact.</li><li>Collaborate closely with product, engineering, partnerships, and post-sales teams in a highly international environment.</li><li>Attractive compensation package with strong earning potential and career growth opportunities.</li><li>Opportunity to contribute to a rapidly growing business at the intersection of technology and financial services.</li></ul>Location TokyoSalaryJPY 20,000,000Reference Number: 06940-0013479183 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</div></div></div></div></div></div></div></div></div></div></div></div></div> <img src="https://counter.adcourier.com/c2VyaW5hLmhhdGFrZXlhbWEuNjg4ODAuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-08-21T05:44:21Z