3 results for Service Delivery Manager jobs

Financial Planning & Analysis Manager

Tokyo,
remote
Permanent
12.0M - 15.0M JPY / Yearly
Company ProfileOur client is a global B2C/B2B technology‑enabled services company specializing in support solutions for consumer electronics and devices. Operating worldwide, the organization delivers high‑quality service offerings that support major retailers, manufacturers, and end‑customers across multiple markets. The business is recognized for its strong customer focus, reliability, and innovation in service delivery, with a stable presence and continuous growth in Japan. The RoleFinance Strategy ManagerThis position plays a key role in shaping financial insights, supporting strategic decision‑making, and enabling business growth in Japan. You will work closely with the local and regional leadership teams to drive deep financial analysis, improve forecasting accuracy, and support new business initiatives. The role is highly analytical, data-driven, and well‑suited for someone who enjoys working with both finance and business teams. Key Responsibilities<ul><li>Conduct monthly financial results reviews and deliver insights through deep‑dive analysis</li><li>Structure, clean, and prepare business data for financial modeling and reporting</li><li>Learn and utilize tools such as SQL and Python for advanced data analysis (on‑the‑job upskilling supported)</li><li>Support business forecasting, scenario planning, and pricing for new business initiatives</li><li>Partner closely with cross‑functional teams (Product, Operations, Commercial, Customer Experience)</li><li>Improve reporting accuracy, processes, and KPI tracking frameworks</li><li>Contribute to medium‑ and long‑term financial strategy development</li></ul> Your Skills <ul><li>Fluent Japanese with business-level English</li><li>Finance, FP&A, Business Strategy, or Consulting experience</li><li>Strong analytical and problem‑solving skills</li><li>Experience working with business performance data, financial models, and KPIs</li><li>Interest or basic capability in SQL/Python, with willingness to learn</li><li>Experience in tech, e‑commerce, B2C services, or consumer electronics sectors is a plus</li><li>Collaborative mindset with the ability to work across teams</li><li>Self‑starter comfortable in a dynamic, fast‑moving environment</li></ul> Key Highlights of the Role <ul><li>High visibility across Japan and regional leadership</li><li>Opportunity to build advanced analytical capability (SQL, Python)</li><li>Blend of finance, strategy, and commercial exposure</li><li>Fast‑growing business with strong global infrastructure</li><li>Chance to influence new business initiatives and pricing strategy</li><li>Hybrid and flexible work culture</li></ul> Location Tokyo Salary12 - 15 million yen Reference Number: 06940-0013372179 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjYyOTIzLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-01-30T06:17:44Z

IT Manager

Tokyo,
remote
Permanent
12.0M - 12.0M JPY / Yearly
<h2 data-start="81" data-end="95">Job Summary</h2>The Senior Manager will be responsible for strengthening and maintaining the IT foundation of the Japan office. This role requires hands-on technical expertise with leadership responsibility, with strong depth in a core IT area, preferably infrastructure.Working in a small team, the position covers both project delivery and daily IT operations. The role collaborates closely with regional and global IT teams, business users, and external service providers to support stable operations and deliver initiatives aligned with broader IT strategies.<hr data-start="648" data-end="651" /><h2 data-start="653" data-end="676">Key Accountabilities</h2><ul data-start="678" data-end="1538"><li data-start="678" data-end="820">Lead and deliver IT initiatives in the Tokyo office, including infrastructure improvements, system changes, and security-related activities.</li><li data-start="821" data-end="892">Identify local IT risks and implement appropriate mitigation actions.</li><li data-start="893" data-end="989">Manage relationships with external service providers to ensure effective delivery and support.</li><li data-start="990" data-end="1103">Act as a subject-matter resource in key IT areas, working with business users to provide appropriate solutions.</li><li data-start="1104" data-end="1192">Collaborate with business teams to introduce new technologies that improve efficiency.</li><li data-start="1193" data-end="1277">Support and develop junior IT team members through guidance and knowledge sharing.</li><li data-start="1278" data-end="1369">Maintain IT documentation and ensure compliance with corporate IT and security standards.</li><li data-start="1370" data-end="1448">Support business systems and coordinate with external providers as required.</li><li data-start="1449" data-end="1538">Assist with IT asset management, procurement, invoicing, and general IT administration.</li></ul><hr data-start="1540" data-end="1543" /><h2 data-start="1545" data-end="1577">Qualifications and Experience</h2><ul data-start="1579" data-end="2551"><li data-start="1579" data-end="1716">7+ years of experience in IT roles such as infrastructure, operations, or project delivery, preferably in an international environment.</li><li data-start="1717" data-end="1757">Proven experience leading IT projects.</li><li data-start="1758" data-end="1840">Strong knowledge of IT infrastructure, networking, and cloud-based environments.</li><li data-start="1841" data-end="1941">Basic understanding of information security, IT risk, governance, and third-party risk management.</li><li data-start="1942" data-end="1995">Experience working with external service providers.</li><li data-start="1996" data-end="2043">Strong problem-solving and analytical skills.</li><li data-start="2044" data-end="2101">Experience mentoring or supporting junior team members.</li><li data-start="2102" data-end="2168">Fluent Japanese and business-level English communication skills.</li><li data-start="2169" data-end="2273">Experience in application development/support, advanced technologies, or financial services is a plus.</li><li data-start="2274" data-end="2366">Proactive, adaptable, and comfortable working in a small team with broad responsibilities.</li><li data-start="2367" data-end="2424">Strong organizational skills and collaborative mindset.</li><li data-start="2425" data-end="2486">Ability to adapt to changing business and technology needs.</li><li data-start="2487" data-end="2551">Demonstrates alignment with organizational purpose and values.</li></ul><hr data-start="2553" data-end="2556" />JO: 06940-0013343647 Location: Tokyo Salary: Annual JPY 12,000,000 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/YWhtYWQucm95YW5pLjQ1OTE5LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2025-12-19T00:22:14Z

IT Vendor and Contract Manager

Tokyo,
remote
Contract
10.0M - 10.0M JPY / Yearly
Key Responsibilities:<ul><li>Review contracts and communicate with technology service providers, business-as-usual teams, solution delivery personnel, and global stakeholders.</li><li>Coordinate contracts with purchasing, vendor management functions, legal teams, and external providers.</li><li>Review contractual documents for scope of services, contract durations, executive overviews, detailed service descriptions, and terms and conditions.</li><li>Implement finance administrative process improvements for information technology and communication functions.</li><li>Monitor system approvals to ensure completion before the start date of contract services.</li><li>Validate professional service fees and licensing budgets before seeking approvals.</li><li>Assist with annual vendor audits in close collaboration with the vendor management function.</li><li>Organize weekly meetings for chief information officer approvals where all technology spending items receive formal authorization.</li><li>Keep forecasts of expenditures with major vendors up to date.</li><li>Assist with any matters related to employment law.</li></ul> Reference No.,:06940-0013342902By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<hr />「応募」をクリックすることにより、お客様はロバート・ハーフ（以下、当社）のプライバシー通知（<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>）に同意したものとみなされます。 応募書類には、人種、信条、社会的身分、病歴、犯罪の経歴などの要配慮個人情報や、配偶者、扶養家族など採用選考に無関係な情報を含めないようご注意ください。記載する情報はすべて正確かつ真実であること、また、ハイパーリンクを含める場合には、安全性と信頼性が確保されていることをご確認ください。<img src="https://counter.adcourier.com/bHVrZS5mdXJuaXZhbC4zMTU1MS4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
2025-12-11T06:58:13Z