4 results for Quality Control And Assurance Manager jobs

Senior Manager, CS, QA & OF

Tokyo,
remote
Permanent
14.0M - 14.0M JPY / Yearly
Company ProfileDesigns, manufactures, and sells small home and kitchen appliances, including vacuum cleaners, floor care products, kitchen appliances such as air fryers, blenders, and cookers, as well as beauty and home‑environment devices, marketed under two global consumer brands. The RoleLead Customer Service (CS), Quality Assurance (QA), and Operations Fulfillment (OF) to ensure high service quality, operational excellence, and a superior customer experience across retail and direct‑to‑consumer channels.<ul><li>Oversee Customer Service operations, driving service quality, KPI performance, and customer satisfaction</li><li>Lead Quality Assurance frameworks to ensure consistent service standards, compliance, and continuous improvement</li><li>Manage Operations Fulfillment (OF) processes, including order accuracy, delivery performance, and issue resolution</li><li>Partner cross‑functionally with Sales, Supply Chain, and HQ teams to resolve escalations and optimize end‑to‑end operations</li><li>Analyze performance data and implement process improvements to enhance efficiency and customer experience</li><li>Coach and develop managers and team leads</li></ul> Your Skills <ul><li>Experience in Customer Service / QA / Operations, ideally in consumer goods or appliances</li><li>Strong people management, process improvement, and stakeholder collaboration skills</li><li>Data‑driven mindset with experience managing KPIs and service metrics</li><li>Business‑level English (Japanese a plus, if relevant)</li></ul> Location Tokyo Salary14 million yen Reference Number: 06940-0013404204 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/dGFrdS55YW1hc2hpdGEuNTUyMjEuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-04-09T07:14:37Z

QA Lead

Tokyo,
remote
Permanent
8.0M - 8.0M JPY / Yearly
Company Profile<ul><li>A fast-growing technology company is seeking a Quality Assurance professional to support the advancement of its web application development function. This opportunity is ideal for someone who can strengthen quality processes, drive structured testing practices, and work closely with development teams in a dynamic product environment.</li></ul> The Role<ul><li>Lead and support test-related activities for web applications, including test management, test analysis, and overall quality assurance planning</li><li>Design and implement test processes based on recognized QA standards and best practices, such as ISTQB and ISO29119, and embed them into the development organization</li><li>Collaborate with internal stakeholders to improve testing structure, quality controls, and execution within the software development lifecycle</li></ul> Your Skills<ul><li>3+ years of experience in test management, test analysis, or related quality assurance work for web applications</li><li>Proven experience designing and implementing testing processes aligned with established QA standards and methodologies such as ISTQB or ISO29119</li><li>Fluent business-level Japanese communication skills, with the ability to handle day-to-day work, written communication, and meetings in Japanese</li></ul> Key Highlights of the Role<ul><li>Opportunity to shape and improve QA processes within a growing technology-driven environment</li><li>Hands-on role with strong impact on development quality and operational excellence</li><li>Collaborative position working closely with development teams in a product-focused organization</li></ul> Location Tokyo Salary JPY 8,000,000 annual Reference Number: 06940-0013417082 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/S2hhbmcuTGUuMzYwMjQuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-05-07T05:26:46Z

Engineering Manager

Tokyo,
remote
Permanent
12.0M - 18.0M JPY / Yearly
The Role<ul><li>Lead the technical direction of a "custom development × product development hybrid strategy" - rebuild the dev org and establish a winning formula through modern tooling and AI.</li></ul> Why We're Hiring<ul><li>To maximize product value and solidify our competitive position, we need to resolve all of this - maturing both the organization and the technology.</li><li>This is not just a team lead role. We are looking for someone to rebuild the development organization and make technology decisions tied to business goals.</li></ul> Key ResponsibilitiesSome hands-on contribution is expected, but the primary focus of this role is maximizing organizational output and decision-making.Org & Strategy Management<ul><li>Set and execute development organization goals; define and operate KGI/KPIs and project Definition of Done</li><li>Lead the engineering organization: hiring planning, goal-setting, performance evaluations, 1-on-1s, and mentoring</li></ul> Project & Quality Management<ul><li>Own final decisions on estimation and technical specs - balancing business requirements with technical feasibility (acting as technical gatekeeper)</li><li>Standardize and improve the development process: formalize requirements definition, improve delivery flow, define quality standards (QCD)</li></ul> Product Development Leadership<ul><li>Define and execute a resource strategy for reducing technical debt</li></ul> Location Tokyo Salary12 - 18 million yen Reference Number: 06940-0013397110 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/TmFuY3kuWXVhbi4xNzUwNS4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
2026-03-12T07:44:21Z

Engineering Manager

Tokyo,
remote
Contract
10.0M - 14.0M JPY / Yearly
Company ProfileA fast-growing Manufacturing AI SaaS platform company, expanding globally across the US and Asia, is looking for an Engineering Manager to lead cross-border product development teams. The Role<ul><li>The company is in a full-scale global expansion phase, with development teams spanning Japan and Vietnam, and is scaling a core AI-powered product at a rate far exceeding typical SaaS growth benchmarks.</li><li>You will lead the end-to-end development management of a key product - from goal-setting and roadmap execution to team design and quality standards - working closely with product and business stakeholders.</li><li>You will design and operate a collaborative development system between sites, managing time zone workflows, cross-cultural communication, and unified engineering standards.</li></ul> Your Skills <ul><li>Proven experience leading a development organization and contributing directly to product growth and customer outcomes.</li><li>People management experience including recruitment, evaluation, and organizational design.</li><li>Hands-on background as a software engineer with experience building and operating products.</li><li>Business-level Japanese (JLPT N2 or equivalent) and business-level English, both mandatory.</li><li>Experience managing multinational development teams.</li></ul>Tech Stack <ul><li>Frontend: TypeScript, React, Next.js</li><li>Backend: Rust (axum), TypeScript, Node.js (Express, Fastify, NestJS)</li><li>ML & Algorithms: Python, PyTorch, TorchServe, OpenCV, Elasticsearch, Vertex AI</li><li>Infrastructure: Google Cloud, GKE, Istio, Cloudflare, Argo Workflows</li><li>DevOps: GitHub Actions, ArgoCD, Terraform, Datadog, Sentry</li><li>Data: PostgreSQL, AlloyDB, BigQuery, dbt</li><li>API: GraphQL, REST, gRPC</li></ul> Key Highlights of the Role <ul><li>Drive product decisions that directly impact the cost structure and operations of global manufacturing customers.</li><li>Gain rare experience designing and leading a distributed, cross-cultural engineering organization across multiple countries.</li><li>Work alongside world-class technical leadership to tackle an unprecedented challenge in a massive, historically underserved industry.</li><li>Join a company at an inflection point - global expansion is underway, and this role sits at the center of that growth.</li></ul> Location Tokyo Salary10 - 14 million yen Reference Number: 06940-0013408052 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information <img src="https://counter.adcourier.com/T25kcmVqLlphdGxvdWthbC4yNjA3OS4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
2026-03-27T06:45:17Z