<p><strong>Company Profile</strong><br /> <br /> AI-powered hospitality tech company serving nearly 10,000 properties across APAC is looking for a Senior Product Manager to lead the build of its GenAI platform and agentic commerce capabilities.<br /> <br /> Travelers are already shifting from traditional search to planning trips through ChatGPT and Gemini. This company is positioning itself at the center of that shift, transitioning from a SaaS platform to an "Outcome-as-a-Service" model where autonomous AI agents drive business results for hotels.<br /> <br /> <br /> <br /> <strong>The Role</strong><br /> <br /> Sr. PdM, Gen AI | Build Agentic Commerce for Hospitality<br /> </p><ul><li>You'll own the strategy for making the platform's hotel inventory and data discoverable by AI systems, building the structured data layer, schema markup, and syndication that lets LLMs accurately recommend properties.</li><li>Agentic commerce readiness is yours to lead: implementing protocols like MCP and UCP so that major AI platforms such as Gemini and ChatGPT can book hotels directly through the platform, capturing revenue that would otherwise flow to OTAs.</li><li>You'll build the roadmap for traveler-facing AI agents that guide users from trip planning through booking completion, measured by direct revenue contribution.</li><li>The AI Concierge Manager is part of your scope: designing the infrastructure that lets hotel operators use natural language to direct AI agents managing revenue, guest communications, and operations.</li><li>This role sits at the intersection of ML engineering, data, business development, and customer success, and you'll be the one translating the company's data assets into actionable AI products.</li><li>You'll report to the VP of Product and work closely with the CPO, with high visibility across the entire organization.</li><li>The platform integrates data from its booking engine, CRM, and chatbot across 8,000+ properties, giving you a unique data advantage that competitors with siloed systems cannot match.</li></ul><p><br /> <br /> <strong>Your Skills </strong><br /> </p><ul><li>5+ years of B2B2C SaaS product management experience, with at least 2 years spent on AI/ML-powered products specifically.</li><li>Solid understanding of how AI agents consume data: structured data, API design, and protocol integration such as MCP/UCP.</li><li>You measure success through metrics like AI Discovery Share, zero-click conversion, and direct revenue contribution, not feature delivery.</li><li>Proven ability to set the strategic direction while also getting into the weeds with technical QA and issue investigation when needed.</li><li>Professional fluency in English is required.</li><li>Japanese proficiency is a plus but not mandatory for this role.</li><li>Background in hospitality, travel tech, fintech, or e-commerce is valued but not required.</li></ul><p><br /> <br /> <strong>Key Highlights of the Role </strong><br /> </p><ul><li>You'll be defining a new product category: the shift from GUI-based SaaS to agentic commerce is the company's biggest strategic bet, and this role leads it.</li><li>The company's integrated data platform spanning booking, CRM, and chat gives you a competitive moat that no amount of prompt engineering can replicate elsewhere.</li><li>Your work directly determines whether thousands of independent hotels stay visible as AI displaces traditional search, or get buried behind OTAs.</li><li>PMs operate with real autonomy: propose your own quarterly OKRs, pitch initiatives to leadership, and drive execution with minimal oversight.</li><li>Flextime with no core hours and a hybrid setup with roughly two days per week</li></ul><p><br /> <br /> <strong>Location </strong><br /> <br /> Tokyo<br /> <br /> <br /> <br /> <strong>Salary</strong><br /> <br /> 9 - 14 million yen<br /> <br /> <br /> <br /> Reference Number: 06940-0013418736<br /> <br /> <br /> <br /> <br /> <br /> <em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em><br /> </p><img src="https://counter.adcourier.com/S2hhbmcuTGUuMjI2MTguMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
<p><strong>Company Profile</strong><br />A leading global company recognized for innovative solutions and a strong presence in dynamic markets.</p><p><strong>The Role</strong></p><ul><li>Oversee the stability and availability of critical business applications, ensuring continuous operations through proactive monitoring and issue prevention.</li><li>Lead rapid incident response and troubleshooting to effectively minimize downtime, restoring services in collaboration with relevant teams.</li><li>Apply AI and machine learning tools to analyze logs and user activity, enabling early detection and resolution of potential problems.</li></ul><p><strong>Your Skills</strong></p><ul><li>Professional experience in IT infrastructure or application support.</li><li>Demonstrated problem-solving and communication skills; adaptable to dynamic business environments.</li><li>Solid understanding of AI technology, automation practices, and a strong desire for ongoing professional development.</li></ul><p><strong>Key Highlights of the Role</strong></p><ul><li>Drive the adoption of AI within the support function, including training, documentation creation, and developing team best practices.</li><li>Automate routine tasks to enhance operational efficiency and reduce the risk of human error.</li><li>Establish comprehensive monitoring and alerting systems, conduct root cause analysis following incidents, and implement prevention strategies.</li><li>Work cross-functionally with product, engineering, and business teams to identify opportunities for AI integration and enhanced customer experience.</li><li>Set clear metrics for system performance and reliability to maintain high user satisfaction.</li><li>Stay updated on emerging AI technologies and industry trends by evaluating and piloting new solutions.</li><li>Take the lead on BAU projects and initiatives as part of the Japan-based application support team.</li></ul><p><strong>Location </strong></p><p>Tokyo</p><p><strong>Salary</strong></p><p>10.5 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013377628</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/bHVrZS5mdXJuaXZhbC45NTI5OC4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
<p><strong>Company Profile</strong></p><p>We are the Japan arm of a global fresh produce group with sourcing operations across four continents and distribution to over 50 countries. Our Japan business is well established in premium imported products and is actively expanding its product portfolio beyond its core category. We operate within an integrated international supply chain and have a strong foothold in the Japanese market.</p><p><strong> </strong></p><p><strong>The Role</strong></p><ul><li>The Digital (IT) Manager ensures stable IT operations across the Japan business while driving digital initiatives aligned with Group strategy. This role is the key bridge between the Japan business unit and global IT/Digital teams - responsible for effective collaboration, standardization, and delivering measurable business value locally.</li></ul><p> </p><p><strong>Key responsibilities</strong><br /> Digital & IT delivery (Japan)<br /><br /></p><ul><li>Implement and support Group IT and digital initiatives, adapting them to local business context</li><li>Manage local IT operations, vendors, and infrastructure to ensure reliability, security, and performance</li><li>Support deployment and adoption of core systems (ERP, business applications, data and reporting tools)</li><li>Drive user adoption through training, communication, and change management</li><li>Collaboration with global IT / digital teams</li></ul><ul><li>Serve as the primary interface between the Japan business unit and global/regional IT and Digital teams</li><li>Translate local business requirements into clear inputs for global solution design and prioritization</li><li>Coordinate rollout of global systems, upgrades, and cybersecurity initiatives in Japan</li><li>Ensure Japan's compliance with Group IT architecture, data standards, and security policies</li><li>Provide local user feedback to global teams to improve system usability and effectiveness</li><li>Participate in global IT governance, project forums, and best-practice sharing</li><li>Business partnership</li></ul><ul><li>Partner with sales, supply chain, finance, and operations to understand needs and pain points</li><li>Propose practical digital and IT solutions that improve efficiency, visibility, and decision-making</li><li>Balance global standards with local execution speed and business priorities</li><li>Governance, security & compliance</li><li>Support IT controls, access management, audits, and compliance with Group and local requirements</li><li>Coordinate local incident management and escalation with global IT teams</li><li>Manage local IT budgets, vendors, and contracts as required</li><li>Continuous improvement</li></ul><ul><li>Identify opportunities to reduce manual work and system fragmentation</li><li>Support improvements in data quality, reporting, and digital maturity</li><li>Contribute to continuously raising IT service levels across the Japan business</li></ul><p><strong> </strong></p><p><strong>Qualifications & Experience</strong></p><ul><li>Bachelor's degree in IT, Engineering, Business, or related field</li><li>7+ years in IT management, digital transformation, or business systems</li><li>Experience in a global or regional matrix organization</li><li>Strong understanding of ERP, business applications, IT operations, and data/reporting</li><li>Fluent Japanese and high business-level English</li><li>Team management or leadership experience is a plus</li></ul><p> </p><p><strong>Skills & competencies</strong></p><ul><li>Strong cross-cultural communication and stakeholder management</li><li>Ability to collaborate with global teams while championing local needs</li><li>Structured problem-solving and execution focus</li><li>High ownership, reliability, and attention to detail</li><li>Comfortable in a fast-paced, evolving business environment</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>First hire in Japan as for a leadership IT role</li><li>High-visibility position with direct influence on global strategy and cross-regional collaboration</li></ul><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>8 - 12 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013419571</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/RnJhbmNlcy5GYW4uOTczNDMuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
