<p><strong>CONTRACT : 1st/2nd Line IT Support Engineer</strong></p><p>Location: Cardiff<br /> Length: Initially 3 months<br /> Payment: Competitive <br /> Working Pattern: 5 days a week on site Full Time working</p><p><br /> 👨‍💻 About the Role<br /> We're looking for a proactive and customer-oriented IT Support Engineer to join a dynamic team. This is a fantastic opportunity for someone passionate about technology and eager to grow within a fast-paced IT environment.<br /> <br /> 🛠️ Key Responsibilities & Skills<br /> - Provide 1st and 2nd line technical support across hardware, software, and network issues<br /> - Troubleshoot and resolve issues related to Windows 10/11, Microsoft 365, and basic networking<br /> - Support Active Directory, Exchange, and remote support tools<br /> - Assist with onboarding and offboarding processes for tech users<br /> - Work independently and collaboratively within a team<br /> - Strong working knowledge of cyber security best practices would be highly advantageous.</p><p><strong>CONTRACT : 1st/2nd Line IT Support Engineer</strong></p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/c2FtLmJvc2NvbGV5LjA2NTIzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p><strong>Graduate Administrator</strong></p><p>Make a difference. Build your career. Be part of something meaningful.</p><p><strong>Location:</strong> Swansea Office<br /> <strong>Hours:</strong> Full-time, 37 hours per week<br /> <strong>Contract:</strong> Permanent<br /> Why This Role?</p><p>Are you a graduate looking for a role where your organisational skills, people skills, and values really matter? This is an exciting opportunity to join a supportive, purpose driven organisation where no two days are the same and where your work genuinely helps people.</p><p>As a <strong>Graduate Administrator</strong>, you'll be at the heart of the service. You'll be the first friendly face and reassuring voice many people encounter, helping create a safe, welcoming, and non judgemental environment. Alongside this, you'll gain hands on experience in administration, coordination, and professional office operations, an ideal foundation for a wide range of career paths.</p><p><strong>What You'll Be Doing</strong></p><ul><li>Creating a warm, professional, and supportive experience for everyone who contacts or visits the service</li><li>Acting as the first point of contact, answering calls, welcoming clients, and managing enquiries</li><li>Recording referral information with care, accuracy, and sensitivity</li><li>Coordinating appointments and supporting counselling schedules</li><li>Communicating with clients, counsellors, and volunteers via phone, email, and Microsoft Teams</li><li>Maintaining accurate digital and paper records in line with GDPR</li><li>Producing professional documents, letters, and reports</li><li>Supporting the smooth running of the office through general administrative tasks</li><li>Ordering supplies and completing routine health and safety checks</li><li>Taking part in training and development to build your skills and confidence</li><li>Getting involved in a variety of tasks that support a busy, people-centred service</li></ul><p><strong>Who We're Looking For</strong></p><p>You don't need years of experience, we're looking for potential, attitude, and enthusiasm.</p><p><strong>You'll be:</strong></p><ul><li>A graduate (or equivalent) keen to start or develop a professional career</li><li>Organised, reliable, and comfortable juggling different tasks</li><li>Confident using IT systems, including Microsoft Word and Excel</li><li>A clear and friendly communicator, both written and verbal</li><li>Able to work independently while also being a strong team player</li><li>Professional, discreet, and committed to confidentiality</li><li>Calm and resilient in a busy environment</li><li>Empathetic, non-judgemental, and committed to equality and inclusion</li></ul><p><strong>It's a bonus if you have:</strong></p><ul><li>Experience in an office, voluntary, or support-based setting</li><li>An interest in counselling, wellbeing, or support services</li><li>Welsh language skills</li><li>Flexibility to occasionally work outside standard office hours</li></ul><p><strong>What You'll Get in Return</strong></p><ul><li>A meaningful role where your work has real impact</li><li>A welcoming and supportive team environment</li><li>A generous pension scheme and benefits</li><li>Ongoing training and development opportunities</li><li>Valuable experience that will strengthen your future career options</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UGF0cmljay5Nb3JnYW4uMzU0NzQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p style="margin: 0in; margin-left: .375in; font-family: Calibri; font-size: 11.0pt;">Robert Half Talent Solutions are currently working with an organisation in the legal sector for a permanent Financial Systems Accountant with deep domain expertise in Elite 3E Practice Management Solution to play a critical role in the Day 2 transformation of finance systems. The firm successfully implemented the PMS in the spring of 2024, have operated with the support of external consultants since Go-live, and are now in the steady state to optimise the platform.</p><p style="margin: 0in; margin-left: .375in; font-family: Calibri; font-size: 11.0pt;">This new role will drive the optimisation of the platform, delivering efficiency in processes, facilitate the provision of real time insights and analytic reports to drive profitability and improve working capital. Reporting directly to the CFO with a dotted line to the IT Director, the role will be required to work collaboratively between functions to support the future growth of the firm.</p><p style="margin: 0in; margin-left: .375in; font-family: Calibri; font-size: 11.0pt;"> </p><ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Be the finance subject matter expert on 3E and all other finance systems utilised by the firm.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Effect change. Champion the PMS and finance systems as the catalyst to solve the firms challenges and be the catalyst to transform the finance function to support the firm.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Create and own the finance process maps to drive continuous improvement, removing manual processes and embedding efficiency into BAU tasks.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Oversee the business intelligence design, improvements and production.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Project work to include the automation of management account production, reporting packs and dashboards.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Relentless pursuit to focus the firm on the key operating metrics, make information readily and easily available to drive improved decision-making.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Be the link between Finance, IT and external consultants.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Ensure system integrity and manage core financial data structures.</li></ul><p style="margin: 0in; margin-left: .375in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; margin-left: .375in; font-family: Calibri; font-size: 11.0pt;">You will be a qualified accountant with experience of implementing, running and optimising 3E PMS.</p><p style="margin: 0in; margin-left: .375in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; margin-left: .375in; font-family: Calibri; font-size: 11.0pt;">Salary to ÂŁ85,000. Remote working with occasional travel to Cardiff</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2hhcmxvdHRlLmFsbGVuLjkyNTQzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
