2 results for Second Line Support in Saint Helens, St. Helens

IT Support Analyst

Manchester, Greater Manchester
remote
Permanent
30000 - 40000 GBP / Yearly
Robert Half are working to recruit for an IT Support Analyst to join a team based in Manchester.This role suits someone with strong communication skills, a collaborative and sociable approach to relationships and the ability to thrive in fast-paced environments.An overview of the role is as follows below:<ul><li>Providing 1st and 2nd Line Support, covering software, hardware with digital and face-to-face resolution</li><li>Escalating upwards to 3rd line where necessary</li><li>Maintaining accurate ticketing records and support cases</li><li>A strong focus on customer service, driven by quality-oriented support and strong internal and external relationships</li><li>Works closely with managers and other business stakeholders to support wider IT requirements and communicate updates effectively</li><li>IT Support Analyst role providing 1st and 2nd line support for users across hardware, software, and remote working issues</li></ul>Technical competenciesEssential<ul><li>Microsoft Dynamics or Business Central</li><li>Understanding of Windows and Mac operating systems</li></ul>Desirable<ul><li>Experience with EPOS systems</li><li>Microsoft Cloud Platforms, Azure AD and Entra</li><li>Basic Networking knowledge</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RmF6Lk5hbmRvby44OTY5OS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-05-08T14:54:40Z

Business Systems Manager - Dynamics 365 BC

Wilmslow, Cheshire
remote
Permanent
60000 - 80000 GBP / Yearly
<h3 data-end="28" data-start="0" data-section-id="16eoocl">Business Systems Manager</h3>Robert Half are seeking an experienced and commercially minded Business Systems Manager to lead the optimisation, integration and development of our clients core business systems.This hands-on role will take ownership of business applications landscape, ensuring systems are integrated, scalable and aligned to business growth. You will work closely with senior stakeholders, third-party technology partners and future acquisitions to improve operational efficiency, reporting and decision-making.Key Responsibilities<ul data-start="547" data-end="1102"><li data-start="547" data-section-id="meu8rr" data-end="680">Own and develop core business systems, including Microsoft Dynamics 365 Business Central and resource management platforms</li><li data-start="681" data-section-id="1ftz6fb" data-end="761">Lead systems integration, optimisation and continuous improvement initiatives</li><li data-section-id="1f6cwm" data-start="762" data-end="842">Deliver enhanced reporting, dashboards and business intelligence capabilities</li><li data-section-id="xc7888" data-start="843" data-end="923">Manage data integrity, system governance and third-party technology providers</li><li data-end="975" data-section-id="biq3bl" data-start="924">Support HR system implementation and integration</li><li data-start="976" data-section-id="1ox6na5" data-end="1041">Lead technology integration activities for future acquisitions</li><li data-start="1042" data-section-id="gk3une" data-end="1102">Identify automation and process improvement opportunities</li></ul>Skills & Experience<ul data-end="1490" data-start="1128"><li data-section-id="vhxjgu" data-start="1128" data-end="1193">Strong experience with Microsoft Dynamics 365 Business Central</li><li data-end="1284" data-section-id="w4zvsz" data-start="1194">Proven track record delivering systems integration and business transformation projects</li><li data-end="1360" data-start="1285" data-section-id="1fsfrgz">Experience with APIs, data integrations and third-party software vendors</li><li data-section-id="26dnj" data-start="1361" data-end="1418">Strong stakeholder management and communication skills</li><li data-end="1490" data-start="1419" data-section-id="1p5lyqm">Commercially aware with a focus on improving operational performance</li></ul>Desirable<ul data-end="1692" data-start="1506"><li data-section-id="1y4f67n" data-start="1506" data-end="1557">Power BI and Microsoft Power Platform experience</li><li data-section-id="1v2iep9" data-start="1558" data-end="1631">Experience within professional services or project-based organisations</li><li data-start="1632" data-section-id="1m9g153" data-end="1692">Exposure to acquisition integration and change management</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RmF6Lk5hbmRvby42OTg3Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-06-05T13:25:05Z