<p>Robert Half is recruiting a Business Analyst for our client near Hatfield, on a Fixed Term contract basis to cover maternity. </p><p>The Business Analyst is a pivotal position that bridges the business and technology functions, supporting the delivery of projects and the smooth running of day-to-day systems. Working closely with project managers and cross-functional teams, the role analyses business processes as part of project requests, gathers and documents requirements, leads testing, and produces reporting that supports benefit realisation. </p><p>Alongside this, the Business Analyst provides second-line technical support and helps maintain key systems, end-user devices, and vendor relationships, operating within a regulatory environment. </p><ul><li>Experience with tools such as Microsoft Visio, Power BI, Power Automate, and SharePoint for analysis, documentation, and process automation.</li><li>Involvement in system upgrades, digital transformation, and working with third-party vendors or partners.</li></ul><p>The Business Analyst will be hired on a Fixed Term Contract basis for a period of at least 12 months, it is paying competitively and is considered an urgent requirement. </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/amFtZXMuZWxsaXMuNzA3MzQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>08 September 2026</p><p>16:42</p><p> </p><p><strong>Head of Delivery/ Implementation - Agentic TMS</strong></p><p><strong>Are you looking for a real challenge? </strong></p><p> </p><p><strong>Polite Note: Freight forwarding experience - absolutely essential.</strong></p><p><strong>Freight Technology | Build & Lead</strong></p><p><strong>In Partnership with Robert Half Ltd </strong></p><p><strong>Perm Role only </strong></p><p> </p><p> <strong>This is not another implementation role. This is a chance to build the function from the ground up.</strong></p><p>Join a <strong>well-backed, pre-Series A Agentic TMS</strong> business taking on the legacy platforms that have dominated freight forwarding for 30 years.</p><p> </p><p>You'll have <strong>real ownership</strong>, shaping the implementation strategy before the sale, owning every deployment through to go-live, building the methodology, and ultimately hiring and leading the team.</p><p> </p><p><strong>What you'll own</strong></p><ul><li>Build the entire implementation function from scratch.</li><li>Own <strong>CARR → ARR conversion</strong> and go-live performance.</li><li>Lead TMS implementations, data migration, integrations and UAT.</li><li>Partner with Sales to win deals through credible deployment strategies.</li><li>Drive customer adoption and build a scalable delivery team</li></ul><p> </p><p><strong>What we need</strong></p><ul><li><strong>Freight forwarding experience - absolutely essential.</strong></li><li>Proven <strong>TMS/FMS implementation</strong> experience.</li><li>Experience with platforms such as <strong>CargoWise, Magaya, Descartes, Riege or similar</strong>.</li><li>Strong understanding of freight operations, integrations, EDI/API and data migration.</li><li>Someone who has <strong>built processes from zero</strong> and wants genuine ownership.</li></ul><p> </p><p><strong>Why this role?</strong></p><p><strong>You won't be inheriting a function - you'll be creating it.</strong></p><p>You'll have direct access to the leadership team, international customers, significant influence over product and delivery, and the opportunity to build a team around you as the company scales.</p><p><strong>If you're a freight forwarding implementation leader who wants to build something genuinely disruptive rather than manage another legacy operation, this is the opportunity.</strong></p><p><strong>APPLY NOW!!! </strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/dG9ueS5rb3lyYXR0eS44NzE3MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">