<p><strong>Business Development Manager<br /> <br /> </strong></p><p>Robert Half is exclusively partnering with T-Shirt & Sons on this newly created role, reporting to the Commercial Director.</p><p><strong>Salary:</strong> Circa £50,000 base + bonus, DOE<br /> <strong>Contract Type:</strong> Full Time, Permanent<br /> <strong>Location:</strong> Preferably local (South West based), howremote working considered</p><p><strong>Company Overview</strong></p><p><br /> T-Shirt & Sons produce quality printed clothing and accessories for high-profile clients across the globe within the retail, art, music and charity sectors. As the largest Direct-to-Garment printer in Europe, they are wholly owned by Polyconcept, the world's largest promotional product supplier. Principal offices are based in Westbury, Wiltshire, with additional manufacturing at the Polyconcept site in Poland.</p><p><strong>The Opportunity</strong></p><p><br /> This is a brand-new role for T-Shirt & Sons, created to capitalise on a clear growth opportunity within the education sector. As the first person in this post, you'll have genuine scope to shape the role, build the pipeline from the ground up and make it your own.</p><p>You'll take the lead on generating new business and developing relationships across schools, universities and school travel companies, promoting customised products including leavers hoodies, water bottles, clothing and personalised merchandise for school leavers, school trips and university groups.</p><p>Working closely with the Commercial Director and internal teams, you'll identify opportunities, present solutions via T-shirt & Sons' proprietary education-sector software, prepare quotations, and convert opportunities into sales while delivering an excellent customer experience throughout.</p><p><strong>Main Purpose of the Role</strong></p><ul><li><br /> Develop strong working relationships with schools, universities and educational organisations, maximising sales and engagement<br /> * Understand customer requirements, budgets, deadlines and personalisation needs, recommending suitable products and solutions<br /> * Develop new business opportunities, onboard new customers and manage accounts from initial enquiry through to successful order completion<br /> * Collaborate closely with internal departments to ensure products and services are delivered accurately and on time</li></ul><p><strong>Key Responsibilities</strong><br /> <br /> * Contact and visit schools to promote the company's range of customised leavers and trip products<br /> * Generate and develop new business across schools, universities and school travel companies<br /> * Build relationships with teachers, school administrators, PTA members and trip organisers<br /> * Identify customer requirements, budgets, deadlines and personalisation needs<br /> * Present products clearly and professionally, including design, pricing and ordering options<br /> * Prepare quotations, follow up leads and close sales opportunities<br /> * Manage customer accounts from enquiry through to order completion<br /> * Provide creative solutions and recommendations based on customer needs<br /> * Arrange presentations and meetings to support business development<br /> * Work collaboratively with internal teams to ensure products continue to meet customer needs<br /> * Represent the business at industry events, exhibitions and trade shows where required<br /> * Maintain accurate sales records and meet or exceed sales targets<br /> * Manage time, workload and business development activities effectively to achieve objectives</p><p><strong>Person Specification</strong></p><ul><li><br /> Experienced field sales or business development professional<br /> * Confident communicating with businesses, organisations and key decision makers<br /> * Highly organised, self-motivated and target focused<br /> * Skilled at building strong, lasting customer relationships<br /> * An effective negotiator and presenter with excellent communication skills<br /> * Commercially minded with a proactive approach to growth opportunities<br /> * Able to work independently and manage multiple priorities<br /> * Detail-oriented when managing personalised products, artwork requirements, names, sizes and delivery deadlines<br /> * A collaborative team player who works effectively across departments</li></ul><p><strong>Knowledge & Experience<br /> <br /> </strong></p><p><strong>Essential</strong><br /> * Proven field sales experience<br /> * Strong track record of generating leads and closing sales<br /> * Minimum 5 years' experience in Sales and/or Business Development<br /> * Excellent relationship building, negotiation and presentation skills<br /> * Understanding of the complexities involved in selling customised products<br /> * Full UK Driving Licence</p><p><strong>Desirable</strong><br /> * Experience selling to schools, universities, groups, clubs or organisations<br /> * Experience within customised merchandise, promotional products, clothing or branded products</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuNDY3NjYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Robert Half are proud to be supporting an organisation within the education sector, based near Bath, with the recruitment of an interim finance director.</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">This is a fantastic opportunity for newly created role reporting to board level, ideal for a candidate with previous experience within the sector at head of finance, financial controller or finance director level.</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><strong>Duration:</strong> 6 months minimum - opportunity for extension.</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><strong>Daily rate:</strong> Up to £400pd (Inside IR35)</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><strong>Start date:</strong> Early/Mid-October</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><strong>Hybrid:</strong> 3 days onsite, 2 remote.</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><strong>Location:</strong> Near Bath.</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Reporting to board level, you will take responsibility for the following:</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">* Production of monthly management accounts</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">* Cashflow forecasting and treasury management</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">* Bank covenant monitoring and compliance reporting</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">* Oversight of payroll for 400-500 employees</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">* Management of sales ledger, purchase ledger and debt collection</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">* Responsibility for cash and investment management</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">* VAT returns and Corporation Tax compliance</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">* Management of the external audit process</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">* Insurance claims administration</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">* Attendance at Finance Committee meetings and preparation of associated reports</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">* Supporting the implementation of a new HR and payroll system</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">This role suits a candidate that is a qualified accountant and can hit the ground running on the above responsibilities.</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">For more information or to apply, please contact Ben Williams @ Robert Half on 01179 935400 or apply directly to this advert.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/YmVuLndpbGxpYW1zLjU3MjM5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p><strong>CUSTOMER SERVICES ADMINISTRATOR</strong><br /> Westbury, Wiltshire | Hybrid (3 days office, 2 days home) | £26,000 - £28,000 DOE</p><p>Robert Half is working exclusively with a well-established manufacturing business, a leading name in its sector supplying high-profile clients across retail, art, music, and charity industries. This is a great opportunity for a customer-focused administrator to join a busy, collaborative commercial team.</p><p><strong>THE ROLE</strong></p><p>Reporting to the Senior Client Services Manager, you'll play a key part in keeping clients happy and the wider business running smoothly. You'll be the link between the customer services department and the rest of the organisation, handling admin, reporting, and day-to-day client queries.</p><p><strong>KEY RESPONSIBILITIES</strong></p><ul><li>Answering and directing incoming calls, taking messages where needed</li><li>Responding to daily customer service emails within a 24-hour SLA</li><li>Reviewing and logging customer returns</li><li>Running daily and weekly client stock reports</li><li>Liaising with clients on address issues and updating internal records</li><li>Managing shipping exceptions, including issuing commercial invoice details</li><li>Taking and writing up weekly sales meeting notes</li><li>Providing general admin support to account managers</li><li>Covering for the Digital Account Manager during holiday periods</li></ul><p><strong>ABOUT YOU</strong></p><ul><li>Strong attention to detail</li><li>Confident, self-aware, with excellent interpersonal skills</li><li>Comfortable communicating at all levels and building strong working relationships</li><li>A genuine team player</li><li>Good written and verbal communication skills</li><li>Able to juggle multiple tasks and think on your feet</li><li>Strong organisational and time-management skills</li><li>Excellent IT skills, including Microsoft Excel</li><li>Previous customer service experience is desirable but not essential</li></ul><p><strong>THE PACKAGE</strong></p><ul><li>Salary: £26,000 - £28,000 DOE</li><li>Hybrid working pattern (Tuesday-Thursday in office, Monday and Friday remote)</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuNzUzNTEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<h2>Credit Controller</h2><h3>About the Role</h3><p class="isSelectedEnd">This is an excellent opportunity to join a busy credit control team within an established organisation. You will be responsible for managing a portfolio of customers, ensuring outstanding debts are chased effectively while maintaining strong relationships with both customers and internal stakeholders.</p><p class="isSelectedEnd">Reporting to the Credit Control Manager, you will play an important role in achieving individual and team targets, whilst also supporting the continuous improvement of credit control processes and administration.</p><h3>Key Responsibilities</h3><ul data-spread="false"><li>Manage end-to-end credit control activity across an allocated sales ledger, using telephone, email and written correspondence.</li><li>Work within agreed credit control processes to achieve individual and team collection targets.</li><li>Liaise with the invoicing team and regional managers to resolve queries and disputes that could delay payment.</li><li>Accurately record credit control and customer information using SAGE.</li><li>Issue final demand notices where required.</li><li>Produce monthly reporting for regional teams and the Credit Control Manager, including debtor levels and overdue accounts.</li><li>Prepare relevant documentation for escalation to the in-house legal team where required.</li><li>Maintain accurate and up-to-date customer records and account information.</li></ul><h3>About You</h3><p class="isSelectedEnd">We are looking for an experienced Credit Controller who is confident communicating with customers, organised in their approach and comfortable working in a high-volume environment.</p><p class="isSelectedEnd">You will ideally have:</p><ul data-spread="false"><li>2-3 years' experience working in a credit control role.</li><li>Strong verbal and written communication skills, with the ability to build effective relationships with customers and colleagues.</li><li>A proactive and solutions-focused approach to resolving issues.</li><li>Excellent organisational skills and the ability to manage multiple priorities effectively.</li><li>The ability to work under pressure and meet challenging deadlines while maintaining accuracy.</li><li>Strong attention to detail, with good numerical and reconciliation skills.</li><li>Proficiency in Microsoft Excel and Microsoft Office.</li><li>Previous experience using SAGE or similar accounting software.</li></ul><h3>Core Competencies</h3><ul data-spread="false"><li>A collaborative team player who supports colleagues and contributes positively to the wider team.</li><li>Demonstrates energy, initiative and a proactive approach.</li><li>Takes ownership of responsibilities and follows tasks through to completion.</li><li>Committed to delivering high standards of accuracy and customer service.</li><li>Willing to contribute to the ongoing development and improvement of team processes.</li></ul><h3>What's on Offer</h3><p class="isSelectedEnd">This is an opportunity to join an established organisation where you will be part of a supportive credit control function and have the opportunity to develop your skills and experience within a collaborative environment.</p><p>If you are an experienced Credit Controller looking for your next opportunity, we would be keen to hear from you.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2hhcmxlcy5QZW5tYW4uNTE1MTguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">