7 results for Customer Servicessuccess Manager in Southampton, Southampton

Head of Finance Shared Service

Maidenhead, Berkshire
remote
Temporary
400 - 500 GBP / Daily
Job Title: Shared Services Finance Manager (Interim - 6-Month Contract) Location: Maidenhead (On-site) Day Rate: Up to £500 per day Business Size: £250M+ (Mid-Large Cap) Contract Length: 6 monthsOverview We are seeking an experienced and people-focused Shared Services Finance Manager for a 6-month interim day-rate contract to lead our large, fast-paced transactional finance function. This is a key leadership role managing a team of 35+ across Accounts Payable, Accounts Receivable, Billing, Payroll and General Ledger. The position requires a hands-on, down-to-earth manager who thrives on developing teams, improving processes, and driving a high-performance culture in a growing business.Key Responsibilities<ul data-end="1736" data-start="914"><li data-end="1019" data-start="914">Lead, motivate and develop a large transactional finance team across AP, AR, Billing, Payroll and GL.</li><li data-start="1020" data-end="1111">Set clear performance expectations and ensure delivery of high-quality, timely outputs.</li><li data-start="1112" data-end="1222">Drive continuous improvement across processes, controls and systems within the shared service environment.</li><li data-start="1223" data-end="1305">Oversee month-end close activities in partnership with the wider finance team.</li><li data-end="1388" data-start="1306">Ensure compliance with internal controls, policies and statutory requirements.</li><li data-end="1494" data-start="1389">Work closely with business stakeholders to enhance financial workflows and support operational needs.</li><li data-start="1495" data-end="1574">Support finance transformation initiatives and shared service optimisation.</li><li data-start="1575" data-end="1672">Develop team leaders and emerging talent, fostering ownership, accountability and engagement.</li><li data-start="1673" data-end="1736">Monitor and improve KPIs, service levels and team efficiency.</li></ul>Experience & Skills Required<ul data-end="2452" data-start="1773"><li data-start="1773" data-end="1905">Proven track record managing large transactional finance teams (30+ people) in a shared services or high-volume environment.</li><li data-end="2014" data-start="1906">Experience in mid-cap or large organisations (£250M+ turnover)-not suited to purely SME backgrounds.</li><li data-start="2015" data-end="2121">Strong leadership style: down-to-earth, approachable, hands-on and passionate about people management.</li><li data-end="2206" data-start="2122">Demonstrable success in driving process improvements and operational efficiency.</li><li data-start="2207" data-end="2293">Excellent communication and interpersonal skills; able to influence at all levels.</li><li data-start="2294" data-end="2366">Confident in working within evolving and change-driven environments.</li><li data-start="2367" data-end="2452">Strong understanding of financial controls and high-volume transactional workflows.</li></ul>Why Join Us?<ul data-end="2822" data-start="2473"><li data-end="2558" data-start="2473">Chance to lead and optimise a critical finance hub during a key period of change.</li><li data-end="2661" data-start="2559">Opportunity to deliver meaningful impact quickly through team development and process enhancement.</li><li data-start="2662" data-end="2724">Supportive, collaborative and grounded leadership culture.</li><li data-end="2822" data-start="2725">Competitive day rate up to £500 and the opportunity to work with a dynamic £250M+ business.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/THVrZS5FZGdlY29tYmUuMTk4NzEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-11-24T11:59:04Z

Group Credit Manager

Datchet, Berkshire
remote
Contract
400 - 450 GBP / Daily
Group Credit Manager - Slough - Hybrid (1/2 days from home) - 3/6 month contract - £400 - £450 per dayJob PurposeThe Group Credit Manager is responsible for designing, implementing, and embedding robust, scalable credit management processes across all group entities. The role focuses on standardising best-practice credit control procedures, strengthening internal controls, improving cash flow, and reducing credit risk while supporting commercial objectives.Key Responsibilities<ul><li>Design, implement, and continuously improve group-wide credit management processes</li><li>Standardise credit control procedures across all business units and geographies</li><li>Document end-to-end credit processes, including onboarding, credit approval, billing, collections, and dispute resolution</li><li>Ensure clear ownership, controls, and escalation points within all credit processes</li><li>Lead the rollout of new processes, ensuring adoption and compliance</li></ul><ul><li>Ensure data integrity and consistent reporting across all entities</li></ul><ul><li>Implement KPIs and dashboards to measure process effectiveness (e.g. DSO, overdue %, dispute cycle time)</li><li>Embed regular review cycles to monitor performance and identify root causes of issues</li><li>Drive continuous improvement initiatives to reduce aged debt and improve cash conversion</li></ul><ul><li>Build and develop a high-performing credit function focused on process excellence</li><li>Define roles and responsibilities clearly within the credit organisation</li><li>Upskill teams in structured problem-solving and continuous improvement</li></ul>Key Skills & Experience<ul><li>Proven experience in a senior credit management or order-to-cash role</li><li>Demonstrated success implementing and standardising processes across multiple entities</li><li>Strong understanding of end-to-end order-to-cash workflows</li><li>Excellent stakeholder management and change leadership skills</li><li>Data-driven, structured, and detail-oriented approach</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/TWF4LkNvdXJ0bmFnZS43ODc5NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-12-14T14:50:14Z

Accounts Assistant

Wokingham, Berkshire
remote
Permanent
28000 - 32000 GBP / Yearly
Job DescriptionThis role provides accurate and timely administrative and accounting support to the finance function, ensuring strict deadlines are consistently met. The position requires a high level of attention to detail, strong organisational skills, and the ability to manage competing priorities while working both independently and as part of a team.Key Responsibilities<ul data-start="389" data-end="1236"><li data-end="604" data-start="389">Process a high volume of accounts payable invoices using accounting systems (e.g. Xero), including data entry or import, uploading invoices and supporting documentation, obtaining approvals, and accurate coding.</li><li data-end="664" data-start="605">Prepare and issue remittance advices following payment.</li><li data-start="665" data-end="757">Assist with preparing data for upload to the bank for approval of weekly payment cycles.</li><li data-start="758" data-end="911">Respond to internal and external queries via email by liaising with relevant departments and utilising accounting systems to resolve issues promptly.</li><li data-start="912" data-end="1040">Perform supplier statement reconciliations and daily bank reconciliations to ensure accurate and complete financial records.</li><li data-end="1141" data-start="1041">Support monthly customer invoicing processes, including preparation of supporting documentation.</li><li data-end="1236" data-start="1142">Provide administrative and transactional assistance to the wider finance team as required.</li></ul>All duties must be carried out in line with applicable quality management and information security requirements, maintaining confidentiality at all times and acting impartially, with any potential conflicts of interest declared to management.Skills and AttributesThe successful candidate will be highly IT literate, with strong proficiency in MS Office, particularly Excel, and the ability to quickly learn new systems and processes. Well-developed written and verbal communication skills are essential, along with a proactive approach to liaising with operational teams and other departments.This role requires sound day-to-day decision-making, effective time management, and a high level of attention to detail, particularly when working with large volumes of data. The ability to self-manage workload and priorities, work accurately, and consistently meet deadlines is critical. A flexible, team-focused "can-do" attitude is expected to support the changing needs of the business.Qualifications and ExperiencePrevious experience working in a similar administrative or accounting environment is required.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2hhcmxlcy5QZW5tYW4uNDkzNjkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-12-16T16:30:17Z

Senior Accounts Assistant

Southampton, Hampshire
remote
Temporary
17.50 - 18.5 GBP / Hourly
Robert Half are currently recruiting for a contract Senior Accounts Assistant role in Southampton to start in January. The role will be working full-time, Monday to Friday onsite in Southampton - free parking is available. Key Responsibilities Purchase Ledger:<ul><li>Match purchase invoices to purchase orders and resolve discrepancies.</li><li>Code invoices accurately and ensure proper authorisation.</li><li>Process invoices through Sage 200 using Document Automation.</li><li>Reconcile supplier statements, allocate payments, and investigate variances.</li><li>Handle supplier queries promptly and professionally.</li><li>Manage weekly payment runs and ad-hoc payments as required.</li><li>Check, process, and pay employee expenses </li><li>Reconcile company credit cards on </li><li>Complete month-end reconciliations and close the Purchase Ledger.</li></ul>Receivables Ledger:<ul><li>Post cashbook receipts into Sage 200.</li><li>Perform monthly cashbook and bank account reconciliations.</li><li>Generate and distribute month-end customer statements.</li><li>Reconcile and close the Receivables Ledger at month-end.</li><li>Respond to customer queries and manage credit control activities.</li><li>Conduct credit checks and set up new customer accounts.</li></ul>You must be able to oversee a team of 2 people. If you will be immediately available in January then please apply to this role or send a copy of your CV Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/dGhhbWluYS5zYWxhbS4zMTM4Ni4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-11-26T15:31:34Z

Accounts Assistant

Bracknell, Berkshire
remote
Permanent
27000 - 32000 GBP / Yearly
<h3 data-start="107" data-end="138">Junior Accounts Assistant</h3>📍 Bracknell 💰 £27,000 - £33,000Kick-start your finance career with a fast-growing, modern business based in Bracknell. We're recruiting on behalf of an innovative organisation looking for a Junior Accounts Assistant to join their friendly and supportive finance team.This is a hands-on role where you'll gain real exposure to day-to-day finance operations, working with systems like Xero and supporting key processes such as invoice processing, payment runs, reconciliations and monthly invoicing. It's ideal for someone early in their finance career who wants to build strong foundations and develop professionally.What you'll be doing:<ul data-start="799" data-end="1068"><li data-start="799" data-end="866">Processing purchase invoices and supporting weekly payment runs</li><li data-end="914" data-start="867">Bank and supplier statement reconciliations</li><li data-start="915" data-end="951">Assisting with monthly invoicing</li><li data-start="952" data-end="1007">Responding to internal and external finance queries</li><li data-end="1068" data-start="1008">Supporting the wider finance team with admin and reporting</li></ul>What's in it for you:<ul data-start="1096" data-end="1502"><li data-end="1124" data-start="1096">£27,000 - £30,000 salary</li><li data-start="1125" data-end="1189">22 days holiday, rising with service (plus buy/sell options)</li><li data-start="1190" data-end="1232">Annual 360° wellbeing and health check</li><li data-start="1233" data-end="1297">Cash-back healthcare plan (dental, optical, physio and more)</li><li data-start="1298" data-end="1366">Access to GP services, mental health support and wellbeing tools</li><li data-end="1406" data-start="1367">Pension with employer contributions</li><li data-start="1407" data-end="1431">Cycle to Work scheme</li><li data-end="1502" data-start="1432">A collaborative team environment with real development opportunities</li></ul>About you:<ul data-start="1519" data-end="1707"><li data-end="1575" data-start="1519">Some experience in an accounts or finance admin role</li><li data-start="1576" data-end="1628">Strong attention to detail and good Excel skills</li><li data-end="1671" data-start="1629">Organised, proactive and keen to learn</li><li data-start="1672" data-end="1707">A positive, team-focused attitude</li></ul>📩 Apply now or get in touch for a confidential conversation.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/b2xpdmlhLmNhcnZlbGwuMDkxMDUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-12-16T16:30:59Z

Accounts Assistant

Guildford, Surrey
remote
Contract
14 - 16 GBP / Hourly
Accounts Assistant - Guildford - 3 month contract - Hybrid - £15 - £16 per hour I am currently recruiting for a Accounts Assistant for my client based in Guildford. Key Responsibilities:<ul><li>Assist in preparing purchase orders (POs) and requisitions.</li><li>Maintain accurate records of purchases, pricing, and other important data.</li><li>Match purchase orders with invoices and delivery notes.</li><li>Contact suppliers to obtain price quotations and delivery schedules.</li><li>Follow up on outstanding orders and ensure timely delivery.</li><li>Assist in inventory checks and report stock levels as needed.</li><li>File and organize procurement documents for easy retrieval.</li><li>Help maintain supplier databases and contact lists.</li><li>Support the senior purchasing staff in other administrative tasks.</li></ul> Qualifications:<ul><li>Experience: 1-2 years of relevant experience</li><li>Computer Skills: Proficiency in Microsoft Office (especially Excel and Word)</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/TWF4LkNvdXJ0bmFnZS45NjYxMC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-11-26T11:23:24Z

Accounts Assistant

Swindon, Wiltshire
remote
Permanent
24000 - 26000 GBP / Yearly
Robert Half are working in partnership with an established, continuously growing company in Swindon to recruit an Accounts Assistant to join their team on a full-time permanent basis. The Accounts Assistant will be a key member of the finance team as it will cover of a variety duties such as accounts payable/receivables tasks along with supporting with the month end process. The Accounts Assistant role will be suitable for an AAT studier or someone that is qualified by experience that is looking for a new challenge and is keen to add value. The salary is up to circa £26,000 plus study support, hybrid working and other excellent benefits. The Role The main duties of the Accounts Assistant role will consist of the following: <ul><li>Processing and raising invoices. </li><li>Bank reconciliations. </li><li>Processing expenses. </li><li>Preparing payment runs. </li><li>Supporting with month end tasks such as journals, accruals and prepayments. </li><li>Supporting with VAT returns. </li><li>Preparing adhoc reports. </li><li>Processing payments. </li><li>Dealing with queries. </li></ul> Requirements To be considered for the Accounts Assistant role, you must ideally possess the following skills/experience: <ul><li>Must have a minimum of 12 months experience within a similar role. </li><li>AAT studier or qualified by experience. </li><li>Good communication skills. </li><li>Strong attention to detail. </li><li>Good team player. </li><li>Good organisational skills. </li><li>Competent user of Excel. </li></ul> Salary & Benefits <ul><li>Circa £26,000 annual salary</li><li>Study Support</li><li>Hybrid working </li><li>Annual bonus scheme </li><li>24 days annual leave (plus bank holidays)</li><li>Pension scheme</li><li>On site parking </li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/cGF0cmljay5jaHVuZy40ODc0NS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-10-22T15:38:53Z