7 results for Customer Servicessuccess Manager in Southampton, Southampton

Customer Success Executive

Southampton, Hampshire
remote
Permanent
28000 - 33000 GBP / Yearly
Customer Success Executive - Southampton - Onsite - £28k + OTE + bonus - PermanentRobert Half are thrilled to be working with a market-leading organisation in their search for a permanent, full-time Customer Success Executive offering £28k + OTE + bonus!This is an excellent opportunity for someone with experience in Customer Success, Account Management, Customer Support or a similar client-facing role who enjoys working closely with customers to drive engagement, retention and long-term success.You'll act as a key point of contact for customers, helping them maximise the value of the company's software products while ensuring a positive customer experience throughout the customer lifecycle.Key Details:<ul><li>Job Title: Customer Success Executive</li><li>Salary: £28k basic + £5k OTE + discretionary company bonus</li><li>Location: Southampton</li><li>Working pattern: Full-time, onsite (with flexibility)</li><li>Free parking onsite</li></ul>Responsibilities:<ul><li>Build and maintain strong relationships with customers.</li><li>Support customer onboarding and ongoing engagement.</li><li>Monitor customer usage and identify opportunities to improve adoption.</li><li>Proactively contact customers to drive retention and reduce churn.</li><li>Assist with customer renewals and account growth opportunities.</li><li>Work with internal teams to resolve customer issues and improve satisfaction.</li><li>Maintain accurate customer records within CRM systems.</li><li>Gather customer feedback and share insights with internal stakeholders.</li></ul>Requirements:<ul><li>Experience in Customer Success, Account Management, Customer Support or a similar customer-facing role.</li><li>Strong relationship-building and communication skills.</li><li>A customer-focused mindset with a passion for delivering excellent service.</li><li>Experience using CRM systems and managing customer interactions.</li><li>Good organisational skills and attention to detail.</li><li>The confidence to work proactively and build relationships at all levels.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuNzk0MTQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-07-07T10:49:02Z

Key Account Director

Weybridge, Surrey
remote
Permanent
110000 - 125000 GBP / Yearly
KEY ACCOUNT DIRECTOR - ONSITE - WEYBRIDGE - UP TO £125k + BONUS + CAR Robert Half are thrilled to be working with a long-standing client in their search for a permanent Key Account Director, offering up to £125,000 + 10% bonus + car! This is a pivotal leadership role overseeing the delivery of Technical Services, Projects, Soft FM, Catering, Security, and Workplace Services across multiple sites. You'll be responsible for building long-term client partnerships, driving operational performance, and leading a high-performing team to deliver exceptional service standards, compliance, and commercial success.Key Details: <ul><li>Job Title: Key Account Director </li><li>Salary: £110k - £125k, DOE, + 10% bonus + car </li><li>Location: Weybridge</li><li>Working pattern: Full-time, 4 days onsite, 1 day remote </li></ul>Responsibilities: <ul><li data-end="1012" data-start="924">Leading the overall strategic direction and operational performance of a major account.</li><li data-end="1096" data-start="1013">Managing senior client relationships and ensuring excellent customer satisfaction.</li><li data-start="1097" data-end="1158">Driving service delivery across hard and soft FM operations.</li><li data-end="1241" data-start="1159">Taking ownership of budget management, profitability, and commercial performance.</li><li data-start="1242" data-end="1310">Leading technical compliance and health & safety across the estate.</li><li data-end="1376" data-start="1311">Overseeing major infrastructure and project delivery programmes.</li><li data-start="1377" data-end="1464">Developing and implementing operational procedures for complex technical environments.</li><li data-start="1465" data-end="1553">Managing subcontractors, suppliers, and procurement relationships to ensure best value.</li><li data-start="1554" data-end="1625">Building, developing, and mentoring high-performing operational teams.</li><li data-end="1701" data-start="1626">Ensuring KPI delivery, continuous improvement, and operational resilience.</li></ul>Requirements: <ul><li data-end="1820" data-start="1731">Proven senior leadership experience within Facilities Management or integrated services.</li><li data-start="1821" data-end="1870">Strong commercial and P&L management experience.</li><li data-end="1932" data-start="1871">Experience managing large, complex, multi-service contracts.</li><li data-start="1933" data-end="1998">Excellent stakeholder management and client relationship skills.</li><li data-start="1999" data-end="2083">Strong understanding of technical compliance, operational risk, and HSEQ standards.</li><li data-start="2084" data-end="2170">Experience within critical, technical, or regulated environments is highly desirable.</li><li data-start="2171" data-end="2244">A strategic thinker with a collaborative and solutions-focused approach.</li><li data-end="2327" data-start="2245">Strong people leadership skills with experience developing high-performing teams.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuNzcyNTQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-05-29T16:12:33Z

Accounts Assistant

Swindon, Wiltshire
remote
Temporary
15.00 - 16.00 GBP / Hourly
Robert Half are recruiting an Accounts Assistant in the Swindon area on a temporary basis.3 days per week in Swindon, 2 from home.A key role within the Finance function of the Company holding primary responsibility for the accurate and timely recording of data across all of the entities in the portfolio, reconciliation of banks and supplier balances, transacting employee expenses as well as other finance related tasks.You will report directly to the Financial Controller - the role is hybrid with 3 days per week in our Swindon office and 2 days from home.The Company is in a development and growth phase and relies on the flexibility and innovative skills of its employees to ensure success.The work environment will reflect this dynamic period while maintaining corporate standardsKey Duties* Accurate and timely entry of pending vendor invoices in Xero* Monitoring and chasing approval of invoices by the business* Preparation of payment run proposal for supplier / employee expenses payments* Preparation of upload file for processing payment runs through bank* Matching AP payments in Xero* Handling supplier queries* New supplier onboarding* Matching AR receipts in Xero* Bank reconciliationsQualifications / Experience* Solid experience across many of the key duties listed above* Experience in multi entity structures* Respond quickly to changing work demands and culture* Excellent communication skills* Excellent knowledge of Xero and MS office applicationsKey Skills and Attributes* Ability to work autonomously and within a team.* Ability to build good working relationships at all levels.* Excellent written and verbal communication skills (including IT)* Excellent time management and organisational skills.* Ability to work professionally at all times.* Ability to perform and contribute constructively in a dynamic team environment.* Flexible and focused, dedicated to the achievement of excellent working standards.* Ability to work under competitive timelines and project schedules. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RGF2aWQuQmVsc2hlci45NzQzNy4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-05-14T10:08:29Z

Cost Accountant

Slough, Berkshire
remote
Permanent
65000 - 75000 GBP / Yearly
<h1>Cost Accountant</h1>Location: Slough Salary: £65,000 - £75,000 DOE Working Pattern: Full-time | Office-based (5 days per week)Robert Half is partnering with a fast-growing global manufacturing business to recruit a Cost Accountant for its UK operation in Slough.This is an exciting opportunity to join an innovative international organisation experiencing continued growth. Reporting to the Financial Controller, you'll play a pivotal role in partnering with manufacturing and commercial teams, providing financial insight that drives operational performance, product profitability and strategic decision-making.<h2>The Role</h2><ul data-spread="false"><li>Own the financial management of the manufacturing site, partnering closely with Operations, Procurement and Engineering.</li><li>Lead product costing, inventory analysis and margin reporting to support commercial pricing and profitability.</li><li>Manage key month-end activities including accruals, prepayments, fixed assets and balance sheet reconciliations.</li><li>Deliver variance analysis, statutory reporting, audit support and preparation of statutory accounts.</li><li>Drive continuous improvement across finance processes, reporting and ERP systems while supporting wider international operations.</li></ul><h2>About You</h2><ul data-spread="false"><li>Fully qualified accountant (ACA, ACCA or CIMA) with 3+ years' post-qualified experience.</li><li>Proven cost accounting experience within a manufacturing environment, including inventory and product costing.</li><li>Strong understanding of UK GAAP, IFRS and statutory financial reporting.</li><li>Advanced Excel skills.</li><li>Commercially minded, analytical and confident building relationships across operational and finance teams.</li></ul><h2>What's on Offer</h2><ul data-spread="false"><li>Salary of £65,000 - £75,000, depending on experience.</li><li>Opportunity to join a successful business with ambitious global growth plans.</li><li>A highly visible role with genuine influence across finance and operations.</li><li>Excellent exposure to senior stakeholders and international projects.</li><li>Full-time office-based role in Slough (5 days per week).</li></ul>If you're looking to join a growing international manufacturer where you can make a tangible commercial impact and play a key role in the business's continued success, we'd love to hear from you. Apply today or contact Robert Half for a confidential discussion.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/cnlhbi50dWNrZXIuNjE2OTMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-07-01T13:35:22Z

Part Time Accounts Assistant

Alton, Hampshire
remote
Permanent
30000 - 35000 GBP / Yearly
Robert Half are pleased to be partnering with an established organisation based in Alton to recruit a part time Accounts Assistant. The Accounts Assistant will receive a salary up to £35,000 along with other attractive benefits! Primary responsibilities; <ul><li>To provide bookkeeping services, pay all bills, complete tax computations and VAT returns, prepare monthly and quarterly management accounts. </li><li>Preparation of year-end financial accounts from both bookkeeping records prepared in house and from clients' records which may be incomplete.</li><li>To ensure that all statutory returns are completed and filed on time.</li><li>To organise the effective time management of own workload and that of the managers</li><li>To undertake any ad hoc projects as requested by the partners.</li></ul> Key experience and attributes <ul><li>Bookkeeping experience</li><li>Strong time management</li><li>Excellent organisational skills</li><li>Prior experience financial systems</li><li>Methodical individual</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Sm9yZGFuLldlc3QuMjU2NjYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-05-29T15:21:37Z

Global Payroll Specialist

Reading, Berkshire
remote
Contract
250 - 300 GBP / Hourly
Payroll & Benefits Manager - Reading - Hybrid - £300 per day - 3/6 month contract Role PurposeManage the end-to-end payroll process for approximately 150 employees across the UK and international locations, ensuring accurate, compliant, and timely payroll delivery while administering pension and benefits schemes.Key ResponsibilitiesPayroll Operations & Compliance<ul><li>Own and process monthly payroll, including salaries, overtime, commissions, bonuses, expenses, statutory payments, and deductions.</li><li>Manage payroll across the UK, New Zealand, USA, Germany, and the Netherlands through local payroll providers.</li><li>Ensure compliance with HMRC regulations, PAYE, National Insurance, RTI submissions, pension auto-enrolment, and all relevant payroll legislation.</li><li>Process starters, leavers, salary changes, P45s, P60s, P11Ds, and year-end reporting.</li><li>Act as the primary contact for employee payroll queries and resolve issues promptly.</li><li>Maintain payroll records, controls, reconciliations, and audit trails.</li><li>Partner with Finance on payroll journals, reporting, audits, and statutory submissions.</li></ul> Pensions & Benefits<ul><li>Administer pension schemes and employee benefits, including enrolments, changes, leavers, and renewals.</li><li>Liaise with pension providers, benefits brokers, insurers, and payroll bureaus.</li><li>Process monthly pension submissions, including Royal London, KiwiSaver, 401(k), and Netherlands pension schemes.</li><li>Ensure accurate and timely pension contributions and reconciliations.</li></ul>Continuous Improvement<ul><li>Identify and implement improvements to payroll processes, controls, and systems.</li><li>Maintain accurate documentation and ensure compliance with UK GDPR requirements.</li></ul>Key Measures of Success<ul><li>Payroll accuracy and on-time delivery.</li><li>Compliance with all statutory payroll and pension deadlines.</li><li>Accurate pension and benefits administration.</li><li>Timely resolution of employee payroll queries.</li><li>Effective payroll controls and positive audit outcomes.</li></ul>Skills & Experience<ul><li>5+ years' experience managing end-to-end payroll for 100+ employees.</li><li>Strong knowledge of UK payroll legislation, PAYE, National Insurance, RTI, pensions, and HMRC requirements.</li><li>Experience managing international payroll providers.</li><li>Payroll qualification (e.g., CIPP) or equivalent experience.</li><li>Strong payroll systems knowledge and advanced Excel skills.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/TWF4LkNvdXJ0bmFnZS40MDA3My4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-06-18T08:45:29Z

Accounts Assistant

Berkshire, Berkshire
remote
Temporary
15 - 16 GBP / Hourly
<h1 data-section-id="wt64z8" data-start="162" data-end="215">Accounts Assistant (Payroll/CIS & Accounts Payable)</h1>Location: Wokingham, Berkshire (Office-based)Job Type: Temporary to Permanent (3-4 months temporary period with the opportunity to become permanent)<h2 data-end="495" data-start="478" data-section-id="1wct3r9">About the Role</h2>An established business based in Wokingham is seeking an experienced Accounts Assistant to join its finance team on a temporary-to-permanent basis. This is an excellent opportunity for a finance professional with payroll and accounts payable experience who is looking for a long-term position.The successful candidate will support the day-to-day finance function, with a particular focus on payroll administration, CIS processing, and purchase ledger activities.<h2 data-section-id="18w7bso" data-start="975" data-end="998">Key Responsibilities</h2><ul data-start="1000" data-end="1603"><li data-section-id="y65eh9" data-end="1062" data-start="1000">Processing weekly and monthly payroll accurately and on time</li><li data-section-id="j9j6mw" data-end="1140" data-start="1063">Administering Construction Industry Scheme (CIS) deductions and submissions</li><li data-start="1141" data-end="1220" data-section-id="46wjts">Managing the purchase ledger function from invoice receipt through to payment</li><li data-end="1270" data-start="1221" data-section-id="1rx695i">Matching, coding, and posting supplier invoices</li><li data-section-id="tjubii" data-start="1271" data-end="1332">Reconciling supplier statements and resolving discrepancies</li><li data-section-id="1myrwtf" data-end="1358" data-start="1333">Processing payment runs</li><li data-end="1399" data-start="1359" data-section-id="z0idsx">Assisting with month-end finance tasks</li><li data-end="1458" data-start="1400" data-section-id="fxay5l">Maintaining accurate financial records and documentation</li><li data-section-id="121jsxi" data-end="1536" data-start="1459">Liaising with suppliers and internal stakeholders regarding account queries</li><li data-section-id="64qf5w" data-end="1603" data-start="1537">Supporting the wider finance team with ad hoc duties as required</li></ul><h2 data-section-id="y3b33" data-end="1627" data-start="1605">Skills & Experience</h2><ul data-end="2064" data-start="1629"><li data-end="1701" data-start="1629" data-section-id="fsgk70">Previous experience in an Accounts Assistant or Finance Assistant role</li><li data-section-id="j75ija" data-end="1743" data-start="1702">Payroll processing experience essential</li><li data-end="1801" data-start="1744" data-section-id="1h3ms13">Good understanding of CIS administration and compliance</li><li data-start="1802" data-end="1854" data-section-id="f53os">Strong purchase ledger/accounts payable experience</li><li data-section-id="137440l" data-start="1855" data-end="1913">Proficiency with accounting software and Microsoft Excel</li><li data-section-id="1dpy7ba" data-end="1971" data-start="1914">Excellent attention to detail and organisational skills</li><li data-section-id="17qb45p" data-start="1972" data-end="2034">Ability to work independently and manage multiple priorities</li><li data-section-id="ay4j09" data-start="2035" data-end="2064">Strong communication skills</li></ul><h2 data-section-id="5q4cw2" data-start="2066" data-end="2084">What's on Offer</h2><ul data-end="2316" data-start="2086"><li data-section-id="1n8xncw" data-start="2086" data-end="2113">Immediate start available</li><li data-section-id="1k13j55" data-start="2114" data-end="2189">Opportunity to secure a permanent position following the temporary period</li><li data-end="2235" data-start="2190" data-section-id="whe4th">Friendly and supportive working environment</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UG9wcHkuR3JhbnQuMTI5MTQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-06-02T09:24:37Z