4 results for Customer Servicessuccess Manager in Southampton, Southampton

Customer Success Executive

Southampton, Hampshire
remote
Permanent
28000 - 33000 GBP / Yearly
Customer Success Executive - Southampton - Hybrid - Up to £33k - Permanent Robert Half are thrilled to be working with a market-leading organisation in their search for a permanent, full-time Customer Success Executive offering up to £33k!This is an excellent opportunity for someone with experience in Customer Success, Account Management, Customer Support or a similar client-facing role who enjoys working closely with customers to drive engagement, retention and long-term success. You'll act as a key point of contact for customers, helping them maximise the value of the company's software products while ensuring a positive customer experience throughout the customer lifecycle.Key Details: <ul><li>Job Title: Customer Success Executive</li><li>Salary: £28k - £33k, DOE</li><li>Location: Southampton</li><li>Working pattern: Hybrid - 3 days onsite, 2 days remote </li><li>Free parking onsite</li></ul>Responsibilities: <ul><li>Build and maintain strong relationships with customers.</li><li>Support customer onboarding and ongoing engagement.</li><li>Monitor customer usage and identify opportunities to improve adoption.</li><li>Proactively contact customers to drive retention and reduce churn.</li><li>Assist with customer renewals and account growth opportunities.</li><li>Work with internal teams to resolve customer issues and improve satisfaction.</li><li>Maintain accurate customer records within CRM systems.</li><li>Gather customer feedback and share insights with internal stakeholders.</li></ul>Requirements: <ul><li>Experience in Customer Success, Account Management, Customer Support or a similar customer-facing role.</li><li>Strong relationship-building and communication skills.</li><li>A customer-focused mindset with a passion for delivering excellent service.</li><li>Experience using CRM systems and managing customer interactions.</li><li>Good organisational skills and attention to detail.</li><li>The confidence to work proactively and build relationships at all levels.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuNTQwNjAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-07-13T14:26:23Z

Senior Accounts Assistant

Newbury, Berkshire
remote
Temporary
15 - 20 GBP / Hourly
Senior Assistant Accountant - 3 month contract (August - October)NewburyOnsite 5 days£20.00 per hour We are looking for someone who is proactive and happy to get involved in supporting the Finance Manager to ensure the process is as seamless as possible. Duties will include but are not limited to:<ul><li>AP invoice entry onto Quickbooks and support with this at 'Go Live' on Sage 200</li><li>Consolidating data using excel, this will include preparing data, so we are able to provide opening balances at 1st</li><li>Support in preparing job analysis for existing projects using Excel</li><li>Reconciling a variety of accounts including the balance sheet</li><li>Support in preparing system process notes for Sage 200 and testing</li></ul>For more information please send your CV Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UGV0ZS5SaWNoYXJkcy40NTkzNi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-07-23T16:08:52Z

Global Payroll Specialist

Reading, Berkshire
remote
Contract
250 - 300 GBP / Hourly
Payroll & Benefits Manager - Reading - Hybrid - £300 per day - 3/6 month contract Role PurposeManage the end-to-end payroll process for approximately 150 employees across the UK and international locations, ensuring accurate, compliant, and timely payroll delivery while administering pension and benefits schemes.Key ResponsibilitiesPayroll Operations & Compliance<ul><li>Own and process monthly payroll, including salaries, overtime, commissions, bonuses, expenses, statutory payments, and deductions.</li><li>Manage payroll across the UK, New Zealand, USA, Germany, and the Netherlands through local payroll providers.</li><li>Ensure compliance with HMRC regulations, PAYE, National Insurance, RTI submissions, pension auto-enrolment, and all relevant payroll legislation.</li><li>Process starters, leavers, salary changes, P45s, P60s, P11Ds, and year-end reporting.</li><li>Act as the primary contact for employee payroll queries and resolve issues promptly.</li><li>Maintain payroll records, controls, reconciliations, and audit trails.</li><li>Partner with Finance on payroll journals, reporting, audits, and statutory submissions.</li></ul> Pensions & Benefits<ul><li>Administer pension schemes and employee benefits, including enrolments, changes, leavers, and renewals.</li><li>Liaise with pension providers, benefits brokers, insurers, and payroll bureaus.</li><li>Process monthly pension submissions, including Royal London, KiwiSaver, 401(k), and Netherlands pension schemes.</li><li>Ensure accurate and timely pension contributions and reconciliations.</li></ul>Continuous Improvement<ul><li>Identify and implement improvements to payroll processes, controls, and systems.</li><li>Maintain accurate documentation and ensure compliance with UK GDPR requirements.</li></ul>Key Measures of Success<ul><li>Payroll accuracy and on-time delivery.</li><li>Compliance with all statutory payroll and pension deadlines.</li><li>Accurate pension and benefits administration.</li><li>Timely resolution of employee payroll queries.</li><li>Effective payroll controls and positive audit outcomes.</li></ul>Skills & Experience<ul><li>5+ years' experience managing end-to-end payroll for 100+ employees.</li><li>Strong knowledge of UK payroll legislation, PAYE, National Insurance, RTI, pensions, and HMRC requirements.</li><li>Experience managing international payroll providers.</li><li>Payroll qualification (e.g., CIPP) or equivalent experience.</li><li>Strong payroll systems knowledge and advanced Excel skills.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/TWF4LkNvdXJ0bmFnZS40MDA3My4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-06-18T08:45:29Z

Accounts Assistant

Swindon, Wiltshire
remote
Permanent
28000 - 32000 GBP / Yearly
Robert Half are working in an exclusive partnership with a growing business in Swindon to recruit an Accounts Assistant role on a full-time permanent basis. This is a well-rounded role that will be responsible for all aspects of accounts payable and accounts receivable, whilst supporting with the month-end process and adhoc finance tasks. The Accounts Assistant role will be suitable for someone that is studying towards their AAT, and is keen to upskill and develop. The salary is between £28,000 - £32,000 plus study support and hybrid working (1 day from home). The Role The main duties of the Accounts Assistant role will consist of:<ul><li>Managing the accounts payable process; inputting invoices, matching purchase orders, statement reconciliations and preparing payments.</li><li>Bank reconciliations. </li><li>Supporting with month-end tasks such as accruals, prepayments and journals</li><li>Processing expenses and petty cash. </li><li>Supporting with the sales ledger process.</li><li>Assisting with the VAT returns.</li></ul> Requirements To be considered for the Accounts Assistant role, you must ideally have the following experience/skills: <ul><li>Must ideally have experience within a similar role; a good understand of accounts payable and accounts receivable. </li><li>Ideally an AAT, CIMA, ACCA studier. </li><li>Good attention to detail. </li><li>Strong communication skills. </li><li>Good team player. </li><li>Keen to learn. </li><li>Adaptable. </li><li>Competent in using Excel. </li></ul> Salary & Benefits <ul><li>£28,000 - £32,000 annual salary </li><li>Annual bonus </li><li>Study support</li><li>Hybrid working; 4 days on site, 1 day from home </li><li>25 days annual leave (plus bank holidays) </li><li>Pension scheme</li><li>On site parking</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/cGF0cmljay5jaHVuZy4xMzc4OC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-07-20T13:44:32Z