<p>Robert Half are delighted to be partnering with a small, ambitious and friendly business based in Oxford. They are looking for an Accounts Assistant to take ownership of an important part of the financial operation.</p><p>This is a fantastic opportunity for someone with finance experience who enjoys variety, likes working with people as well as numbers, and wants to play a genuinely meaningful role within a growing, close-knit business.</p><p><strong>The Role</strong></p><p>Reporting into the finance team, you will play a key role in ensuring customer accounts are accurately maintained and payments are received and allocated promptly. You'll be working with customers from around the world across multiple currencies, and the role goes well beyond routine accounts receivable. You'll also liaise with sales and marketing colleagues, resolve customer queries, produce reports, and get involved in wider business projects.</p><p><strong>Key responsibilities include:</strong></p><ul><li>Allocating customer payments accurately against invoices and reconciling bank accounts</li><li>Preparing and importing bank statements into Xero</li><li>Proactively chasing outstanding debts by phone and email, maintaining accurate records of collection activity</li><li>Managing the accounts receivable inbox and resolving customer queries promptly and professionally</li><li>Producing and reviewing the monthly Aged Debtors Report</li><li>Maintaining and updating debt-tracking spreadsheets and reports</li><li>Supporting the wider finance function with ad hoc projects and administration</li></ul><p><strong>About You</strong></p><ul><li>Previous experience in an accounts receivable, credit control or accounts assistant role</li><li>Confident working with multiple currencies and reconciling accounts</li><li>Strong communication skills, with the confidence to proactively chase payments</li><li>Organised, accurate and comfortable managing a varied workload</li><li>Experience with Xero (or similar accounting software) is desirable but not essential</li></ul><p><strong>What's on Offer</strong></p><ul><li>Salary of up to £32,000, depending on experience</li><li>Hybrid working - 3 days in the office, 2 days from home</li><li>Discretionary annual bonus</li><li>25 days' holiday plus bank holidays, rising with service (up to 30 days)</li><li>Early finish on Fridays</li><li>Company pension scheme</li><li>Quarterly team socials and Christmas party</li><li>Free on-site parking</li><li>The chance to join a small, fun team with genuine international reach</li></ul><p><strong>Apply Now</strong></p><p>If you're looking for a varied finance role within a supportive, sociable team where you can make a real impact, we'd love to hear from you. Apply today or contact Robert Half's Oxford office for a confidential conversation.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Y2hhcmxpZS5odW50ZS40Njc4My4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p class="isSelectedEnd">Robert Half are delighted to be supporting a well-established and growing UK financial services business in the appointment of a Debt Recovery Specialist.</p><p class="isSelectedEnd">This is an excellent opportunity for an experienced recoveries or collections professional to take ownership of a varied portfolio of delinquent, defaulted and impaired lending accounts, working across personal, commercial and asset finance.</p><p class="isSelectedEnd">You'll be joining a supportive and collaborative team where you'll have the opportunity to manage more complex cases and develop your experience across the full recovery lifecycle.</p><h2>The Role</h2><p class="isSelectedEnd">As a Debt Recovery Specialist, you'll be responsible for progressing accounts through the recovery process, using sound judgement to determine the most appropriate strategy for each individual case.</p><p class="isSelectedEnd">You'll combine commercial awareness, negotiation skills and customer care to maximise recoveries, minimise losses and achieve fair outcomes.</p><p class="isSelectedEnd">Your responsibilities will include:</p><ul data-spread="false"><li>Managing and progressing delinquent and defaulted accounts.</li><li>Contacting customers via telephone, email, letter, SMS and other approved channels.</li><li>Assessing individual circumstances and determining appropriate recovery strategies.</li><li>Negotiating repayment arrangements, settlements and sustainable resolutions.</li><li>Identifying vulnerable customers and applying appropriate forbearance.</li><li>Supporting asset recovery, repossessions and enforcement activity.</li><li>Working closely with solicitors, insolvency practitioners, recovery agents, valuers and auction houses.</li><li>Supporting litigation and insolvency cases, including bankruptcies, IVAs, administrations and liquidations.</li><li>Maintaining accurate case records and ensuring all activity is fully documented.</li><li>Producing portfolio and management information.</li><li>Identifying risks, trends and opportunities to improve recovery performance.</li><li>Ensuring all activity complies with legal, regulatory and company requirements.</li></ul><h2>About You</h2><p class="isSelectedEnd">We're looking for someone who is professional, resilient, commercially aware and customer focused, with the confidence to have challenging conversations and make sound decisions.</p><p class="isSelectedEnd">You'll ideally have experience in:</p><ul data-spread="false"><li>Debt recoveries</li><li>Collections</li><li>Debt resolution</li><li>Credit control</li><li>Financial services</li><li>Customer service within a regulated environment</li></ul><p class="isSelectedEnd">Experience of defaulted lending, commercial debt, asset finance, enforcement or insolvency would be particularly advantageous.</p><p class="isSelectedEnd">You'll also bring:</p><ul data-spread="false"><li>Excellent communication and negotiation skills.</li><li>Confidence handling difficult or sensitive conversations.</li><li>Strong judgement and problem-solving ability.</li><li>Excellent organisation and the ability to prioritise a varied caseload.</li><li>Strong IT and systems capability.</li><li>Excellent attention to detail and record-keeping skills.</li><li>A genuine understanding of treating customers fairly and achieving positive outcomes.</li></ul><h2>What's on Offer?</h2><ul data-spread="false"><li>Salary of £35,000 - £40,000 (DOE).</li><li>Discretionary bonus scheme.</li><li>Monday to Friday, 9:00am - 5:00pm, 35 hours per week.</li><li>25 days' annual leave plus bank holidays.</li><li>4x annual salary death in service.</li><li>4% employer pension contribution / 5% employee.</li><li>Employee Assistance Programme.</li><li>Wellbeing and social events.</li><li>Supportive and collaborative working environment.</li><li>Genuine opportunities for career development within a growing financial services organisation.</li></ul><p>If you're an experienced collections or recoveries professional looking for a role offering greater responsibility, variety and exposure to complex recovery cases, we'd love to hear from you.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/cnlhbi50dWNrZXIuOTcxMTcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half Finance & Accounting are currently supporting a client based in the outskirts of central Bristol who are needing a Finance Supervisor to join them for an interim period of 2-3 months. </p><p> </p><p><strong>Role: </strong>Finance Supervisor </p><p><strong>Location: </strong>Outskirts of central Bristol, South side </p><p><strong>Hours & working pattern: </strong>Full time hours and office based</p><p><strong>Start date: </strong>ASAP/Flexible</p><p><strong>Money: </strong>£38,000 - £45,000 (Hourly rate equivalent)</p><p><strong>Duration: </strong>2 -3 months </p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Supervising a small transactional team </li><li>Assisting with month end - accruals, prepayments </li><li>Overseeing the ledgers, reviewing, assisting with resolution</li><li>Bank/account reconciliations</li></ul><p> </p><p><strong>Skills/experience needed:</strong></p><ul><li>Proven experience of supervising/supporting team members</li><li>Previous experience assisting monthly management accounts </li><li>Managing ledgers - AP/AR</li><li>High attention to detail </li><li>Team player</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/U3RlcGguTWFubGV5LjMzNjU2LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p> </p><h2>Senior Finance Business Partner</h2><p><strong>Location:</strong> Hybrid Working<br /> <strong>Salary:</strong> £80,000 - £90,000 + £9k car allowance<br /> <strong>Type:</strong> Permanent</p><h3>Shape Strategic Investment Decisions</h3><p>A leading organisation is seeking an experienced Senior Finance Business Partner to play a pivotal role in supporting business-critical investment programmes and long-term strategic initiatives.</p><p>This is a high-profile opportunity for a commercially minded finance professional who thrives on influencing decision-making, partnering with senior stakeholders, and translating complex financial data into clear business insight. You will help ensure significant investments deliver maximum value while supporting sustainable growth and organisational performance.</p><h3>Key Responsibilities</h3><ul><li>Act as a trusted finance partner to senior leaders and programme teams.</li><li>Deliver robust financial planning, forecasting and performance analysis.</li><li>Build and review financial models to support strategic decision-making.</li><li>Evaluate business cases, investment opportunities and commercial proposals.</li><li>Provide meaningful insight to improve performance and support delivery of key objectives.</li><li>Identify financial risks and opportunities, recommending appropriate actions.</li><li>Contribute to governance processes and ensure strong financial oversight.</li><li>Present financial information and recommendations to a range of senior stakeholders.</li></ul><h3>About You</h3><p>You will be a qualified accountant (ACA, ACCA, CIMA or equivalent) with a strong track record of partnering with operational and leadership teams in a complex environment.</p><p>You'll bring:</p><ul><li>Proven business partnering and stakeholder management skills.</li><li>Strong commercial awareness and strategic thinking capability.</li><li>Excellent financial modelling, forecasting and analytical expertise.</li><li>Experience evaluating investments, business cases or large-scale initiatives.</li><li>Confidence influencing and challenging senior decision-makers.</li><li>The ability to communicate complex financial information in a clear and engaging way.</li></ul><h3>What's in It for You?</h3><ul><li>A visible, influential role with significant stakeholder exposure.</li><li>The opportunity to shape major business decisions and investment priorities.</li><li>A collaborative and forward-thinking working environment.</li><li>Flexible hybrid working arrangements.</li><li>Competitive salary and an attractive benefits package.</li><li>Strong prospects for professional development and career progression.</li></ul><p>This is an excellent opportunity for an ambitious finance professional looking to move beyond traditional reporting and play a key role in driving strategic and commercial success within a large and evolving organisation.</p><br><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/QW5keS5Ucm91cC4wMzg2NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<h3 class="isSelectedEnd"><strong>Credit Controller - Temporary</strong></h3><p class="isSelectedEnd"><strong>Location:</strong> Radley (Hybrid)<br /><strong>Salary:</strong> £35,000 equivalent<br /><strong>Duration:</strong> 2-month contract - potential to be extended<br /><strong>Start date:</strong> 12th October<br /><strong>Hours:</strong> Part-time hours would be considered if required</p><p class="isSelectedEnd">Robert Half Ltd are working with an established organisation based in Radley that are looking for a Credit Controller to join them on a temporary basis. </p><p class="isSelectedEnd"><strong>The role will involve:</strong></p><ul data-spread="false"><li>Monitoring outstanding balances and following up overdue payments</li><li>Managing repayment plans </li><li>Supporting the fees team with termly billing</li><li>Initiating formal debt recovery where required</li><li>Liaising with debt collection agencies when necessary</li></ul><p> </p><p class="isSelectedEnd"><strong>We're looking for someone with:</strong></p><ul data-spread="false"><li>Strong Excel skills </li><li>Excellent communication and written skills</li><li>Strong organisation and attention to detail</li><li>A proactive, hands-on attitude</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RWxsZW4uQ2h1bmcuMDI1MzcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half are recruiting for a Management Accountant for a Havant based business on a temporary basis.</p><p>This role would ideally be office-based.</p><p> </p><p>This role may be either full-time or part-time, office based.</p><p>We can be flexible regarding hours, although the individual will need to spend time in the office to support system processes and knowledge transfer.</p><p>To strengthen month-end, statutory and compliance accounting processes, ensuring that financial reporting, reconciliations and regulatory returns are completed accurately and on time.</p><ul><li>Support and deliver month-end close processes and reporting timetables.</li><li>Complete monthly balance sheet reconciliations.</li><li>Record and reconcile daily income and deferred income balances.</li><li>Prepare and submit VAT returns, including Capital Goods Scheme (CGS) tracking and adjustments, and review VAT journals.</li><li>Reconcile the fixed asset register to the balance sheet.</li><li>Prepare customer invoices and support credit control processes where required.</li></ul><p>Work collaboratively with the finance team, senior leadership team and other departments across the organisation</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RGF2aWQuQmVsc2hlci4zODU1NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>📢 <strong>We're Hiring: Finance Assistant & Payroll Lead</strong></p><p>📍 <strong>Camberley, Surrey</strong> | 💷 <strong>£35,000</strong> | 📅 <strong>12-Month Fixed-Term Contract</strong></p><p>I'm currently recruiting for a fantastic opportunity to join a highly respected and established services business with an outstanding reputation for quality, service and attention to detail.</p><p>This varied role combines <strong>hands-on finance responsibilities with full ownership of monthly payroll for approximately 200 employees</strong>, offering an excellent opportunity for someone who enjoys a broad finance role with real responsibility.</p><p><strong>Key Responsibilities:</strong><br />✅ Managing monthly payroll, including hourly-paid and salaried employees<br />✅ Processing sales invoices, accounts payable and supplier payments<br />✅ Managing credit control, cash allocation and bank reconciliations<br />✅ Investigating and resolving payroll and finance queries<br />✅ Supporting month-end, balance sheet reconciliations and reporting<br />✅ Ensuring accurate HMRC submissions and payroll records</p><p><strong>What we're looking for:</strong></p><ul><li><p>2-5 years' experience across finance and payroll</p></li><li><p>Strong Excel skills and excellent attention to detail</p></li><li><p>A proactive approach to investigating and resolving issues</p></li><li><p>AAT qualification desirable</p></li><li><p>Someone organised, discreet and comfortable working as part of a close-knit finance team</p></li></ul><p><strong>What's on offer?</strong><br />✨ £35,000 salary<br />✨ 12-month fixed-term contract<br />✨ Hybrid working - 4 days in the office and 1 day from home<br />✨ Discretionary performance-related bonus of up to 10%<br />✨ Private medical insurance and pension<br />✨ 21 days' holiday, including an extra day for your birthday<br />✨ Wellbeing support and regular team events</p><p>If you're an experienced finance and payroll professional looking for a varied role with genuine ownership and responsibility, I'd love to hear from you.</p><p>📩 <strong>Interested?</strong> Please get in touch or send me a direct message to find out more.</p><p>#FinanceJobs #PayrollJobs #FinanceAssistant #Payroll #CamberleyJobs #SurreyJobs #FixedTermContract</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UGV0ZS5SaWNoYXJkcy45NTQ1Ny4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p></p><h3>Interim Debt Recovery Specialist</h3><p><strong>Location:</strong> Basingstoke (Office-Based)<br /> <strong>Contract:</strong> Interim Contract | Initial 3-Month Assignment<br /> <strong>Start Date:</strong> Immediate / Short Notice Preferred</p><br><br>The Opportunity<br><br><p>We are supporting a well-established organisation seeking an experienced <strong>Debt Recovery Specialist</strong> to join the business on an initial 3-month interim basis. This role will focus on managing a portfolio of overdue and defaulted accounts, delivering effective recovery solutions while maintaining a customer-focused approach.</p><p>This is an excellent opportunity for a hands-on collections or recovery professional who can quickly integrate into a busy team and make an immediate impact.</p><br><br>Key Responsibilities<br><br><ul><li>Manage a portfolio of overdue, delinquent and defaulted accounts.</li><li>Proactively contact customers to discuss outstanding balances and agree appropriate repayment solutions.</li><li>Negotiate payment plans, settlements and recovery strategies.</li><li>Assess individual customer circumstances and determine the most appropriate course of action.</li><li>Work closely with internal stakeholders and external third parties to progress recovery activities.</li><li>Support litigation, insolvency and other complex recovery processes where required.</li><li>Maintain accurate and detailed records of all customer interactions and case activity.</li><li>Ensure all activity is conducted in line with relevant regulatory and compliance requirements.</li><li>Identify opportunities to improve recovery processes and operational efficiency.</li></ul><br><br>About You<br><br><ul><li>Previous experience within debt recovery, collections, credit control or arrears management.</li><li>Strong negotiation and communication skills.</li><li>Ability to manage challenging conversations professionally and effectively.</li><li>Excellent attention to detail and organisational skills.</li><li>Comfortable working in a fast-paced environment and managing a varied caseload.</li><li>Strong IT and systems skills.</li><li>Experience within a regulated financial services environment is advantageous but not essential.</li></ul><br><br>What's on Offer<br><br><ul><li>Initial 3-month interim assignment with potential for extension.</li><li>Immediate start available.</li><li>Opportunity to join a collaborative and supportive team.</li><li>Varied workload with autonomy and responsibility from day one.</li><li>Basingstoke-based office location.</li></ul><p><strong>Suitable for candidates from debt recovery, collections, arrears management, financial services collections, commercial recoveries or credit control backgrounds.</strong></p><br><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UG9wcHkuR3JhbnQuNzA4NjQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half is currently recruiting for a Temporary Accounts Payable Assistant to join a well-established organisation based in Swindon on an initial 3-month contract.</p><p>This is an excellent opportunity for an experienced Accounts Payable professional who is available at short notice and has strong experience working with SAP S/4HANA.</p><p>Key Responsibilities Processing high-volume supplier invoices Matching, batching and coding invoices</p><p>Managing supplier statement reconciliations</p><p>Resolving invoice and payment queries Preparing payment runs Supporting month-end close activities</p><p>Maintaining accurate records within SAP S/4HANA</p><p>Liaising with internal departments and external suppliers</p><p>Required Skills & Experience Previous experience within an Accounts Payable role</p><p>Strong SAP S/4HANA experience is essential</p><p>Experience processing high volumes of invoices</p><p>Strong reconciliation skills</p><p>Excellent attention to detail and accuracy</p><p>Good communication and stakeholder management skills </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RGF2aWQuQmVsc2hlci41ODE5OS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p dir="ltr"><strong>P/T: Charity Accountant (12-Month Maternity Cover)</strong></p><p dir="ltr"><strong>Location:</strong> Bristol, South West (some travel between sites) | <br /><strong>Hours:</strong> 3 days per week, flexible working considered |<br /> <strong>Salary:</strong> £40,000-£45,000 FTE, pro rata | <br /><strong>Contract:</strong> 12-month fixed term (maternity cover)</p><p dir="ltr"><strong>The opportunity</strong></p><p dir="ltr">Robert Half is recruiting for a respected, values-led charity looking for a part-time Charity Accountant to cover a 12-month maternity leave. You'll be the finance partner to a busy operational division generating around £4.5m in annual revenue, working closely with its senior leader and site managers.</p><p dir="ltr">It's a varied, hands-on role in a friendly, mission-driven organisation. You'll protect income, keep the numbers accurate and give leadership a clear financial picture.</p><p dir="ltr"><strong>What you'll be doing</strong></p><ul dir="ltr"><li>Monitoring income across multiple sites, identifying and resolving anomalies</li><li>Running invoicing, raising credits and adjustments, and calculating late payment charges</li><li>Managing debt and credit control</li><li>Reconciling operational system data to external funding and producing reports for managers to action</li><li>Checking bank receipts and making sure payments are allocated correctly</li><li>Producing balance and financial reporting for the CEO, Executive Directors and Accounts</li><li>Supporting site managers with system queries and changes</li><li>Spotting opportunities to improve processes and efficiency</li></ul><p dir="ltr"><strong>About you</strong></p><ul dir="ltr"><li>Experience in an accounting, finance business partnering or management accounting role. Full qualification (ACA, ACCA, CIMA, AAT or similar) is <strong>not essential</strong>; relevant experience matters more</li><li>A charity background would be beneficial but is not essential</li><li>Strong Excel and Microsoft skills, with good analytical and problem-solving ability</li><li>Confident handling sensitive data in line with GDPR</li><li>A strong communicator who works well with non-finance colleagues at every level</li><li>Organised, accurate and happy to use your own initiative</li><li>Experience of change management or process improvement (desirable)</li><li>A genuine interest in the charity sector</li><li>A driving licence and access to a car</li><li>Willingness to undergo pre-employment checks</li></ul><p dir="ltr"><strong>What's on offer</strong></p><ul dir="ltr"><li>£40,000-£45,000 FTE, pro rata for 3 days per week</li><li>Flexible working, including some home working</li><li>28 days' holiday plus bank holidays (pro rata)</li><li>Pension scheme</li><li>Wellbeing benefits</li><li>A supportive, friendly team and a charity that genuinely cares</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/ZGFuaWVsLndpbGxpYW1zLjU0MTE3LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p><strong>Temporary Accountant Role </strong></p><ul><li><strong>Location:</strong> Abingdon (hybrid)</li><li><strong>Duration:</strong> 6 - 8 weeks</li><li><strong>Rate:</strong> £50,000 (hourly equivalent)</li><li><strong>Start date:</strong> Monday 12th October</li></ul><p> </p><p> </p><p><strong>The role will involve:</strong></p><ul><li>Overseeing and supporting the Accounts Payable team</li><li>Handling and resolving complex supplier and payment queries</li><li>Managing payment runs and ensuring they are completed accurately and on time</li><li>Supporting with management accounts and wider month-end activities</li></ul><p><strong> </strong></p><p><strong>What they're looking for: </strong></p><ul><li>Previous experience producing management accounts</li><li>Comfortable managing a small team</li><li>Happy to be hands on with Accounts Payable</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RWxsZW4uQ2h1bmcuNDY1NzIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>SYSTEMS ANALYST - FMCG - BRACKNELL</strong><br /> <br /> Robert half are the exclusive recruitment partner to a fast growing, investor backed FMCG manufacturing business that due to a recent systems implementation, are seeking a confident, technically proficient and commercially focused systems analyst to run, maintain a chart of accounts, data pull, identify and manage small bugs / user errors whilst coordinating with the outsourced provider on larger issues.</p><p><br /> This role would be based at their Bracknell HQ, with the opportunity to work remotely up to 4 days per week.</p><p><br /> <strong>Duties:</strong></p><p><strong>Key Responsibilities:</strong></p><p>Business systems support and AMS coordination</p><ul><li>Own the day-to-day coordination of the ERP support mailbox, ensuring requests are acknowledged, assessed, prioritised and tracked through to closure.</li><li>Classify reported items as suspected system defects, configuration or change requests, master-data issues, access or security requests, process or training issues, or reporting and integration matters.</li><li>Maintain a controlled support and change backlog, coordinate priorities with relevant process owners, monitor progress and communicate outcomes to users.</li><li>Act as the primary business liaison with consultancy AMS and coordinate Microsoft escalation through the agreed support route where a genuine product defect is identified.</li><li>Identify recurring support themes and recommend process, configuration, data or training improvements that reduce repeat incidents.</li></ul><p>D365 functional configuration and process support</p><ul><li>Support the controlled maintenance of financial dimensions, departments, cost centres, dimension ownership, account structures, service items, workflow rules, fiscal calendars and relevant finance parameters.</li><li>Investigate posting, reconciliation, workflow and configuration issues, resolving matters within approved access or coordinating external support where specialist intervention is required.</li><li>Translate business requirements into clear functional specifications and maintain configuration records, decision logs and supporting process documentation.</li><li>Support security-role and licence reviews by clarifying business requirements and control implications, without independently approving access to incompatible duties.</li></ul><p>Master data quality and governance</p><ul><li>Support clear standards, ownership and maintenance responsibilities for Product, Customer, Vendor and finance-related master data.</li><li>Define and maintain proportionate data-quality rules, exception checks and owner-attributed reporting across completeness, validity, uniqueness, consistency, accuracy and timeliness.</li><li>Analyse root causes of recurring data issues and propose preventative controls such as validation rules, required fields, workflow changes or improved user guidance.</li><li>Support master-data readiness for new products, legal entities, acquisitions, system enhancements and reporting requirements.</li><li>Preserve segregation of duties by ensuring business Data Owners remain accountable for data decisions and routine source-record maintenance unless a separately approved control permits direct action.</li></ul><p>Testing, release and change assurance</p><ul><li>Coordinate business user acceptance testing for relevant fixes, releases, enhancements and configuration changes.</li><li>Agree expected results with process owners, ensure relevant regression testing is considered and retain evidence of testing and approval.</li><li>Review release notes and change documentation, confirm that business prerequisites have been met and coordinate functional sign-off through the agreed governance process.</li><li>Support user communications, concise guidance and targeted training where system behaviour or process requirements change.</li><li>Work with internal teams and delivery partners to define clear responsibilities for configuration, testing, deployment, issue resolution and production support.</li></ul><p>Reporting and continuous improvement</p><ul><li>Provide concise reporting on support request volumes, ageing, recurring themes, testing status and master-data quality.</li><li>Use Excel, Power BI, Fabric and other appropriate tools to analyse issues and make system and data-quality performance visible to stakeholders.</li><li>Identify opportunities to reduce manual intervention, duplicate maintenance, recurring journals and inefficient workarounds.</li></ul><p><strong>Benefits:</strong></p><ul><li>A highly competitive base salary of between £45,000 and £65,000 P/A based on experience</li><li>A company wide performance related bonus</li><li>5% pension contribution</li><li>25 days holiday plus 8 bank holiday</li><li>Income protection</li><li>Death in service</li><li>Private medical cover</li><li>A fun, positive and friendly work environment where you are given the opportunity to bring ideas to the table.</li><li>Work from home up to 3 days per week</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/U2ViYXN0aWFuLkJlbnRsZXkuMTY3ODYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<h1>Customer Service Specialist</h1><p><strong>Location:</strong> Bracknell, Berkshire<br /><strong>Salary:</strong> £28,000 - £35,000 per annum<br /><strong>Working Pattern:</strong> Full-time, office-based<br /><strong>Experience:</strong> Minimum 2 years' relevant experience</p><h3>The Opportunity</h3><p>We are recruiting for a Customer Service Specialist to join a growing international business operating within the mobile technology and consumer electronics sector.</p><p>The business specialises in the distribution of pre-owned and refurbished mobile devices, working with leading consumer technology brands and retailers to deliver a range of customer programmes, including mobile phone trade-ins, device buy-backs and refurbished device sales.</p><p>This is an excellent opportunity for an experienced customer service professional to join a growing team, supporting customers across the UK and wider EMEA region.</p><p>You will be responsible for delivering an excellent customer experience across telephone, email and live chat, handling enquiries, resolving complaints and managing queries relating to orders, trade-ins, payments, returns and warranties.</p><h3>Key Responsibilities</h3><ul><li><p>Provide customer support via telephone, email and live chat across multiple customer programmes.</p></li><li><p>Handle enquiries relating to mobile device trade-ins, buy-backs, refurbished device sales and associated services.</p></li><li><p>Support customers throughout the trade-in process, including submissions, device receipt, inspections and valuations.</p></li><li><p>Respond to queries regarding orders, payments, refunds, credits and payment status.</p></li><li><p>Manage returns, replacements and warranty claims, ensuring cases are resolved efficiently.</p></li><li><p>Take ownership of customer complaints, providing timely resolutions and escalating more complex issues where necessary.</p></li><li><p>Work towards customer service KPIs, including service levels, response times and first-contact resolution.</p></li><li><p>Accurately record customer interactions, enquiries and outcomes within the relevant ticketing systems.</p></li><li><p>Liaise with internal departments, including logistics, quality control and finance, to resolve outstanding customer queries.</p></li><li><p>Follow established procedures and ensure compliance with data protection requirements, including UK GDPR.</p></li><li><p>Identify recurring customer issues and recommend improvements to processes and service delivery.</p></li></ul><h3>About You</h3><p>To be successful in this role, you will ideally have:</p><ul><li><p>At least 2 years' experience within a customer service or contact-centre environment.</p></li><li><p>Excellent written and verbal communication skills.</p></li><li><p>Experience handling customer enquiries across telephone, email and live chat.</p></li><li><p>A strong understanding of customer service KPIs and working towards performance targets.</p></li><li><p>Experience using ticketing systems or customer relationship management (CRM) software.</p></li><li><p>The ability to manage multiple enquiries and processes simultaneously.</p></li><li><p>A calm, professional and empathetic approach when dealing with customer complaints.</p></li><li><p>Strong attention to detail and the ability to accurately maintain customer records.</p></li><li><p>A good understanding of data protection and customer confidentiality.</p></li><li><p>Basic knowledge of mobile devices and common smartphone queries.</p></li><li><p>Flexibility to work shifts, including occasional weekends and bank holidays on a rota basis.</p></li></ul><h3>Desirable Experience</h3><ul><li><p>Experience within the mobile phone, telecommunications, electronics or e-commerce sectors.</p></li><li><p>Previous exposure to device trade-in, buy-back, warranty or refurbished technology programmes.</p></li><li><p>Experience supporting multiple brands or customer programmes within an outsourced or BPO environment.</p></li><li><p>Additional European language skills, such as French, German, Spanish or Italian.</p></li><li><p>Knowledge of the Consumer Rights Act 2015.</p></li></ul><h3>The Company</h3><p>You will be joining an established international business operating within the global mobile technology and refurbished device market.</p><p>With operations across the UK, Europe, the Americas and Asia-Pacific, the organisation works with major technology manufacturers, retailers and commercial partners to extend the lifecycle of mobile devices and support the growing secondary technology market.</p><p>The business has an entrepreneurial culture, placing real emphasis on teamwork, flexibility, accountability and continuous improvement. As its customer programmes continue to expand, this is an exciting opportunity to become part of a growing operation.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UGV0ZS5SaWNoYXJkcy44Nzg4MC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">