<p style="margin: 0in; font-family: Verdana; font-size: 20.0pt; color: black;">Contract IT Support Technician</p><p style="margin: 0in; font-family: Verdana; font-size: 8.25pt; color: black;"> </p><p style="margin: 0in; font-family: Verdana; font-size: 8.25pt; color: black;">Role: M365 Support Technician</p><p style="margin: 0in; font-family: Verdana; font-size: 8.25pt; color: black;">Location: Huddersfield</p><p style="margin: 0in; font-family: Verdana; font-size: 8.25pt; color: black;"><strong>Length: </strong>Initally 3 months</p><p style="margin: 0in; font-family: Verdana; font-size: 8.25pt; color: black;">Rate: Competitive daily rate</p><p style="margin: 0in; font-family: Verdana; font-size: 8.25pt; color: black;">Working Pattern: Full-time on site, 5 days per week (9:00am - 5:00pm)</p><p style="margin: 0in; font-family: Verdana; font-size: 8.0pt; color: black;"> </p><p style="margin: 0in; font-family: Verdana; font-size: 8.25pt; color: black;">We are currently looking for a proactive and customer-focused M365 Support Technician to join a dynamic IT team based in Huddersfield. This is a great opportunity for an enthusiastic IT professional who enjoys problem-solving, supporting users, and working within a fast-paced technology environment.</p><p style="margin: 0in; font-family: Verdana; font-size: 18.0pt; color: black;">Key Responsibilities & Skills</p><ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: black;">Provide first-line technical support across hardware, software, and user issues</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: black;">Diagnose and resolve incidents relating to Windows 10/11, Microsoft 365, and basic networking</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: black;">Support users with HyperV, Intune.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: black;">Log, manage, and resolve tickets within agreed timescales</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: black;">Assist with user onboarding, account management, and general IT requests</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: black;">Work independently while collaborating effectively with the wider IT team</li></ul><p style="margin: 0in; font-family: Verdana; font-size: 8.25pt; color: black;">The successful candidate will be customer-focused, technically capable, and able to deliver excellent support in a busy environment.</p><p style="margin: 0in; font-family: Verdana; font-size: 8.0pt; color: black;"> </p><p style="margin: 0in; font-family: Verdana; font-size: 8.25pt; color: black;">Immediate start available - please apply as soon as possible if you are interested.</p><p style="margin: 0in; font-family: Aptos; font-size: 12.0pt; color: black;"> </p><p style="margin: 0in; font-family: Verdana; font-size: 20.0pt; color: black;">Contract IT Support Technician</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/c2FtLmJvc2NvbGV5LjAzMzU5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p>A specialist engineering team is expanding within a highly secure technology environment and is looking to speak with experienced Software Developers.</p><p>What we're looking for:</p><ul><li>Strong experience with Java, Python and/or JavaScript/TypeScript</li><li>Cloud exposure across AWS or Azure Experience working in complex, high-assurance environments</li><li>Willingness to work primarily onsite in Manchester, Gloucerster or London</li></ul><p><strong>Enhanced Developed Vetting (eDV) clearance is mandatory.</strong></p><p>This is a permanent opportunity with a competitive salary package, additional clearance-related allowance and the chance to work on technically challenging, security-focused programmes. Due to the nature of the work, suitability and eligibility requirements will apply.</p><p>If you have the relevant background and would be open to a confidential conversation, please get in touch.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RmF6Lk5hbmRvby40MTY1Ni4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>obert Half are looking for an ambitious Support Technician who's keen to bite off a new challenge - The ideal person will be personable, keen to be part of projects and have good communication to multiple stakeholders in and outside of the company.</p><p>Provide 1st line IT support, troubleshooting hardware, software, Microsoft 365, user accounts, and business systems. Manage incidents, service requests, onboarding/offboarding, device setup, and access permissions while maintaining excellent customer service and meeting SLAs. Support IT projects, create documentation, deliver basic training, and contribute to improving IT processes.</p><ul><li>Provided 1st line IT support for hardware, software, Microsoft 365, and business applications.</li><li>Logged, prioritised, troubleshot, and resolved incidents and service requests using a helpdesk ticketing system.</li><li>Managed user onboarding/offboarding, account administration, access permissions, and device provisioning.</li><li>Installed, configured, and supported desktops, laptops, mobile devices, peripherals, and Windows 11 environments.</li><li>Supported Microsoft 365 technologies including Exchange Online, Teams, SharePoint, Entra ID (Hybrid), and Intune.</li><li>Escalated complex issues to senior engineers or third-party providers while meeting SLA targets.</li><li>Maintained IT documentation, knowledge base articles, and asset records.</li><li>Assisted with IT projects, Microsoft Teams/video conferencing support, and user training.</li><li>Delivered excellent customer service while promoting IT best practices and cyber security awareness.</li></ul><p>Please note this role is 5 days a week on-site.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RmF6Lk5hbmRvby4yODE1MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">