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7 results for Customer Servicessuccess Manager in Manchester, Manchester

IT Manager
  • Knutsford, Cheshire
  • remote
  • Permanent
  • 60000 - 70000 GBP / Yearly
  • <p>Robert Half have partnered on an exclsuive basis with a growing Pharmaceutical/MedTech organisation in the Greater Manchester area to recruit and IT Manager on a permanent basis.<br /><br />As the IT Manager, you will lead the planning, implementation, maintenance, and security of IT systems, ensuring seamless day-to-day operations. You will work closely with cross-functional teams and external vendors to support secure, scalable, and compliant technology solutions across the organisation. Experience in regulated industries, particularly within healthcare, is highly desirable.<br /><br /><strong>Responsibilities:<br /></strong></p><ul><li>Lead the day-to-day operations of the IT team including the dedicated service desk, infrastructure maintenance and systems management.</li><li>Be responsible for meeting IT Service Desk SLA's and achieving KPI's</li><li>Develop policies and drive process improvement in line with standards such as ITIL and Cyber Essentials.</li><li>Ensure that company policies are implemented, review and maintain procedures and ensure necessary tracking information is captured.</li><li>Lead and manage the IT team Comprising of Senior IT Engineers and an IT Engineer, providing guidance, support, and development opportunities to ensure the team's success and alignment with organisational goals.</li><li>Engage with internal and external stakeholders</li><li>Manage and maintain IT budgets, procurement, and vendor relationships. Own, develop and manage the IT budget, ensuring cost-effective use of resources and services supplied to the business.</li><li>Contribute to and ensure first line security of the organisation IT systems and data through implementing cybersecurity measures.</li><li>Ensure network and system security, ensuring compliance with data protection laws (e.g., GDPR) and any other appropriate regulatory standards.</li><li>Lead IT projects, including Company acquisitions, software and hardware upgrades, migrations, and digital transformation initiatives.</li><li>Covering team absences which may require time filling other team roles, such as commissioning equipment, covering the help desk, technical research and implementation.</li><li>Provide technical support, training and communications to end-users as part of the wider change projects.</li><li>Monitor system performance and implement improvements as needed.</li></ul><p><strong>Experience/Skills required:</strong></p><ul><li>Proven experience in an IT Manager or similar leadership role, preferably within healthcare, life sciences, or medical communications.</li><li>Strong knowledge of cloud-based platforms (especially Microsoft 365, SharePoint, Azure).</li><li>Excellent understanding of cybersecurity frameworks and data protection regulations (e.g. GDPR, ISO 27001).</li><li>Experience supporting hybrid/remote teams using collaboration tools such as Teams, Zoom, and project management systems.</li></ul><p><strong>Salary/logistics:</strong></p><ul><li>£60,000-£70,000 + additional benefits</li><li>Hybrid working - 2/3 days a week on site as standard.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjM0OTg5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2025-12-01T15:54:57Z
Pricing Manager
  • Leeds, West Yorkshire
  • remote
  • Permanent
  • 65000 - 75000 GBP / Yearly
  • <p>Are you a commercially minded professional with a flair for strategic pricing and financial analysis? Our client, a market leader based in Leeds, is seeking an experienced Pricing Manager to join their team and play a crucial role in driving business success.</p><p><strong>What you'll do:</strong></p><ul><li><strong>Deal Structuring &amp; Pricing Strategy:</strong> Lead the development and delivery of competitive pricing strategies for complex deals.</li><li><strong>In-depth Analysis:</strong> Conduct comprehensive pricing, cost and margin analysis to support key commercial decisions.</li><li><strong>Tender Support:</strong> Partner with cross-functional teams to deliver data-driven insights and pricing recommendations as part of bid and tender processes.</li><li><strong>Process Improvement:</strong> Drive continuous improvement in pricing processes and tools to maximise business outcomes.</li><li><strong>Stakeholder Engagement:</strong> Work closely with both internal and client-facing teams, influencing decision-making at all levels.</li></ul><p><strong>What we're looking for:</strong></p><ul><li>Demonstrable pricing, finance business partnering, or analytical experience, ideally in a client-facing or commercially focused environment.</li><li>Strategic thinker with strong commercial acumen and an ability to interpret and analyse complex data.</li><li>Excellent communication skills and the confidence to influence senior stakeholders.</li><li>Proficiency with pricing tools and advanced Excel; experience in process improvement would be beneficial.</li></ul><p><strong>Why join?</strong></p><ul><li>Competitive salary of £65,000-£75,000 plus an attractive benefits package.</li><li>Hybrid and flexible working that supports work-life balance.</li><li>Join a forward-thinking, supportive team within a leading business.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/bHVrZS5jcm93dGhlci4xMzIzNy4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2026-01-07T16:26:10Z
Part-Time Management Accountant
  • Leeds, West Yorkshire
  • remote
  • Permanent
  • 40000 - 50000 GBP / Yearly
  • <p><strong>Job Title: Part-Time Management Accountant</strong><br /><strong>Location: Leeds</strong><br /><strong>Salary: £50,000 FTE + Flexible Working Options</strong></p><p>Do you thrive in a fast-paced finance environment and enjoy getting stuck into a varied role? Robert Half is working on behalf of a high-end services business based in Leeds to recruit a <strong>Part-Time Management Accountant</strong>, following an internal promotion.</p><p>This is your opportunity to join a dynamic and growing organisation that values your expertise in finance and offers flexible working options to help you balance your career and personal commitments.</p><h3 id="about-the-role"><strong>About the Role</strong></h3><p>As the Management Accountant, you'll play a hands-on role in all things finance. Responsibilities include:</p><ul><li><strong>Month-End Reporting:</strong> Prepare accurate financial statements and ensure timely completion of month-end tasks.</li><li><strong>Balance Sheet Reconciliation:</strong> Maintain the integrity of account balances.</li><li><strong>Bank Reconciliations &amp; Payroll Analysis:</strong> Ensure accurate financial records and payroll insights.</li><li><strong>Costings &amp; P&amp;L Analysis:</strong> Analyse profit and loss data to support business decisions and product costing strategies.</li><li>Plus, more opportunities to showcase your financial acumen across the board!</li></ul><p>Our client prides themselves on delivering a premium product and is seeking an individual who can actively contribute through their strong finance expertise and collaborative approach.</p><h3 id="about-you"><strong>About You</strong></h3><p>The ideal candidate will:</p><ul><li>Be <strong>AAT qualified</strong> (minimum).</li><li>Have demonstrable experience in hands-on accounting roles, ideally within manufacturing or similar industries.</li><li>Be looking for <strong>part-time work</strong> with flexibility to meet business and personal needs.</li></ul><p>We're looking for someone who's ready to roll up their sleeves, bring strong technical skills, and deliver financial insights that help drive business success.</p><h3 id="package--perks"><strong>Package &amp; Perks</strong></h3><p>💷 <strong>£50,000 FTE salary</strong><br />🕒 <strong>Flexible working hours</strong> to give you the freedom to tailor your work-life balance.<br />🤝 A collaborative, supportive work culture where your contributions are valued.</p><p>If you're a proactive and detail-oriented Management Accountant looking to work part-time in a high quality environment, <strong>we'd love to hear from you</strong>!</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/bHVrZS5jcm93dGhlci4yNzcyMy4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-11-25T10:23:06Z
Management Accountant
  • Leeds, West Yorkshire
  • remote
  • Permanent
  • 50000 - 55000 GBP / Yearly
  • <p><strong>Management Accountant - Leeds (£50,000 - £55,000 + Benefits)</strong></p><p>Robert Half Finance &amp; Accounting are proud to be working with our prestigious international client in Leeds to recruit a Management Accountant to join their team. This is an excellent opportunity for a finalist or newly qualified accountant seeking to take on a key role in supporting the financial operations of a major UK division.</p><p> </p><p><strong>About the Role</strong></p><p>As a Management Accountant, you will be a vital part of the UK Finance team, working closely with cost centre leads and the divisional Managing Director to produce accurate and insightful financial reporting. You'll have the opportunity to make an impact through your expertise, proactive mindset, and dedication to continuous process improvement.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Management Accounts: Prepare monthly management accounts and quarterly reviews of commercial projects </li><li>Project Support: Assist the business in monitoring unbilled amounts on key projects to ensure financial accuracy and control.</li><li>Transactions: Process financial transactions with accuracy and efficiency, ensuring compliance with standards.</li><li>Reconciliations: Conduct reviews and reconciliations of Balance Sheets, along with maintaining supporting schedules.</li><li>Year-End Reporting: Support statutory audits to ensure timely and accurate financial reporting.</li><li>Leadership: Opportunity to coach and potentially manage junior staff, developing your leadership skills.</li><li>Continuous Improvement: Proactively seek out opportunities for automation, simplification, and process efficiencies.</li></ul><p> </p><p><strong>What We're Looking For</strong></p><ul><li>Qualification: Qualified accountant (CIMA, ACCA, ACA).</li><li>Interpersonal Skills: Confident communicator with strong interpersonal skills, comfortable working with stakeholders at all levels.</li><li>Organisation: Exceptional organisational abilities, with the capacity to manage and prioritise your workload and coordinate with others.</li><li>Excel Expertise: Advanced knowledge of Excel and MS Office applications.</li><li>Adaptability: Comfortable in a dynamic and fast-moving environment, able to adapt to new challenges.</li><li>Collaboration: Willingness to communicate openly about status and challenges to ensure team success.</li></ul><p> </p><p><strong>What's in It for You?</strong></p><ul><li>Competitive salary (£50,000 - £55,000 per annum)</li><li>Comprehensive benefits package.</li><li>Opportunity to work in a high-performing UK division, partnering with senior stakeholders.</li><li>Career development opportunities, including potential line management responsibilities.</li><li>A chance to contribute to key business decisions and process improvements.</li></ul><p> </p><p>If you're a confident and motivated finance professional ready to take on your next challenge, this Management Accountant role offers the perfect opportunity to showcase your skills and advance your career.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q29ub3IuTWNDYWJlLjY3MTU1LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2026-01-05T16:20:17Z
Group Finance Controller
  • Manchester, Greater Manchester
  • remote
  • Permanent
  • 75000 - 80000 GBP / Yearly
  • <p><strong>Group Financial Controller | Paying up to £80,000 | Hybrid working | Permanent </strong></p><p>Robert Half is working with a large, complex organisation undergoing significant transformation to recruit an accomplished Group Financial Controller<strong>.</strong> This is a high-impact leadership role, ideal for a commercially minded, technically strong finance professional who thrives in a dynamic, forward-looking environment.</p><p>You will play a pivotal role in shaping financial strategy, elevating reporting standards, driving operational improvements and leading a high-performing finance team through change.</p><p><strong>The Role</strong></p><p>Reporting to the Head of Finance, the Group Financial Controller will oversee financial accounting, statutory reporting, working capital management and compliance. You will lead the Financial Accounts, Accounts Payable and Accounts Receivable functions, ensuring robust controls, high-quality reporting and efficient end-to-end processes.</p><p>This is a role with breadth, influence and the opportunity to genuinely shape how the organisation manages and grows its financial capability.</p><p><strong>Key Responsibilities</strong></p><p><strong>Financial Leadership &amp; Transformation</strong></p><ul><li>Lead continuous improvement across finance operations, streamlining processes and enhancing reporting.</li><li>Drive adoption of digital tools, automation and data-led decision-making.</li><li>Support the development of the organisation's rolling financial strategy.</li></ul><p><strong>Technical Accounting &amp; Regulatory Compliance</strong></p><ul><li>Oversee month-end close and the preparation of statutory and management accounts.</li><li>Ensure full compliance with accounting, regulatory and tax standards.</li></ul><p><strong>Financial Reporting &amp; Insight</strong></p><ul><li>Lead the production of consolidated Group and subsidiary financial statements.</li><li>Strengthen the organisation's reporting framework and enhance financial insight.</li><li>Develop dashboards and analytics to support improved performance visibility.</li></ul><p><strong>Stakeholder Management</strong></p><ul><li>Build strong relationships with internal leaders and senior stakeholders.</li><li>Manage key external relationships including auditors, tax advisors, pension advisors, insurers, banks and regulators.</li><li>Provide strategic challenge and support to ensure high-quality financial decision-making.</li></ul><p><strong>Leadership &amp; Team Development</strong></p><ul><li>Lead, mentor and develop finance colleagues, supporting capability growth and succession planning.</li><li>Foster a culture of accountability, continuous improvement and high performance.</li></ul><p><strong>About You</strong></p><p>We are looking for an experienced finance leader who combines technical excellence with strong people and change management capability.</p><p>You will bring:</p><ul><li><strong>Professional accountancy qualification</strong> (ACA, ACCA, CIMA or equivalent).</li><li><strong>5+ years' experience</strong> in a senior financial management or Group Controller role.</li><li>Demonstrable success in leading financial accounting or transactional teams.</li><li>Strong technical accounting knowledge and understanding of financial controls.</li><li>Experience in transformation, automation or systems implementation.</li><li>Knowledge of defined benefit pension schemes (highly advantageous).</li><li>Excellent stakeholder management and communication skills.</li><li>A solutions-focused, analytical mindset with high attention to detail.</li></ul><p>Experience in large, complex, multi-entity environments will be highly beneficial.</p><p><strong>Why Apply?</strong></p><ul><li>High-impact role with genuine influence over financial strategy and performance.</li><li>Opportunity to lead transformation and shape a modern, efficient finance function.</li><li>Hybrid working with excellent flexibility.</li><li>Competitive salary, generous holiday allowance and a comprehensive benefits offering.</li><li>A supportive environment committed to professional development and continuous improvement.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/S2lyc3R5LldvcmRlbi41Mjk2Ni4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-12-18T16:56:37Z
Assistant Accountant
  • Leeds, West Yorkshire
  • remote
  • Contract
  • 35000 - 40000 GBP / Yearly
  • <p>Exciting Assistant Management Accountant Opportunity - Leeds City Centre</p><p>Are you a finance professional looking for your next challenge? Robert Half are recruiting for a well-established professional services business based in Leeds city centre who are seeking an Assistant Management Accountant for a 15-month fixed-term contract to cover maternity leave. This is a fantastic opportunity to develop your skills in a collaborative and supportive environment.</p><p>Key highlights:</p><ul><li>Hybrid working pattern - just two days a week in the office, with the rest from home</li><li>Salary circa £40,000 per annum</li><li>Diverse responsibilities supporting management accounting processes</li><li>Great exposure to a reputable business in the heart of Leeds</li><li>Fixed-term contract, ideal for those seeking career progression or varied experience</li></ul><p>We are looking for candidates with a strong grounding in finance, excellent attention to detail, and a proactive, professional approach. You'll be joining a friendly team, contributing to the business's commercial success while enjoying workplace flexibility.</p><p> </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/c3RlcGhhbmllLmRhd3Nvbi40OTk4My4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2026-01-12T16:15:12Z
Accounts Assistant
  • Leeds, West Yorkshire
  • remote
  • Temporary
  • 14.00 - 16.00 GBP / Hourly
  • <p>Are you a graduate calibre individual looking to gain hands-on finance experience in a dynamic, supportive environment? Our client, a market-leading professional services firm based in North Leeds, is seeking a proactive Graduate Accounts Assistant for an interim opportunity delivered through Robert Half.</p><p>In this fast-paced role, you'll contribute to core accounting tasks, assist with reconciliations, invoice processing, and support month-end activities. You'll gain valuable exposure to best practices and take advantage of on-the-job learning with a renowned employer.</p><p>What you'll do:</p><ul><li>Support accounts payable and receivable functions</li><li>Assist with bank and account reconciliations</li><li>Help prepare financial reports and documentation</li><li>Work closely with the wider finance team to ensure timely month-end close</li></ul><p>What we're looking for:</p><ul><li>Graduate or similar in accounting, finance, or related discipline</li><li>Strong attention to detail, with excellent numeracy and communication skills</li><li>Eagerness to learn and a collaborative approach</li><li>Availability for immediate start and flexibility for an interim contract</li></ul><p>Start your career with a respected industry leader</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/c3RlcGhhbmllLmRhd3Nvbi42OTYzNC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2026-01-06T10:00:29Z