6 results for Customer Servicessuccess Manager in Manchester, Manchester

Regional Director

Stoke-on-Trent, Staffordshire
remote
Permanent
120000 - 130000 GBP / Yearly
REGIONAL DIRECTOR - UP TO £130k + 25% BONUS - STOKE - HYBRID Robert Half are thrilled to be assisting a well-known client with their search for a Regional Director, offering hybrid working, a basic salary of up to £130,000 + bonus + car allowance! This senior leadership role offers the chance to take ownership of a significant regional portfolio, driving customer excellence, operational performance, financial success, and sustainable growth across a complex landscape. You will lead a team of senior account leaders, building strong customer partnerships, developing high-performing teams, and ensuring exceptional service delivery that directly supports providers in achieving their objectives.Key Details: <ul><li>Job Title: Regional Director </li><li>Salary: £120k - £130k + 25% bonus + car allowance </li><li>Location: Flexible based on local office - Stoke or Bolton ideally </li><li>Working Pattern: Full-time - hybrid (3 days onsite, 2 days remote) </li></ul>Responsibilities: <ul><li>Lead and develop a portfolio of key accounts, ensuring exceptional customer outcomes, operational excellence and commercial performance.</li><li>Manage and support a team of senior account leaders, driving accountability, engagement and high performance.</li><li>Develop and implement strategic account plans aligned to both customer objectives and wider business goals.</li><li>Identify opportunities for growth, service enhancement and long-term value creation across the portfolio.</li><li>Build and maintain strong relationships with senior customer stakeholders, acting as a trusted partner and advisor.</li><li>Translate customer needs and business insights into effective service solutions and operational strategies.</li><li>Ensure alignment between customers, operational teams and support functions to deliver against agreed objectives.</li><li>Take full ownership of regional P&L performance, including budgeting, forecasting and profitability.</li><li>Drive service excellence through effective management of contractual obligations, SLAs and KPIs.</li><li>Lead continuous improvement initiatives that enhance service delivery, efficiency and customer satisfaction.</li><li>Promote a strong culture of safety, compliance and governance across all operations.</li><li>Develop future talent through succession planning, coaching and leadership development initiatives.</li><li>Foster a culture of collaboration, accountability and high employee engagement throughout the region.</li></ul>Requirements: <ul><li>Proven experience leading senior managers and high-performing teams within Facilities Management or a similar service-led environment.</li><li>Strong background in strategic account management, customer relationship development and consultative sales.</li><li>Experience operating within large, complex matrix organisations with multiple stakeholders.</li><li>Demonstrable success managing budgets, forecasting, profitability and overall P&L performance.</li><li>Strong understanding of SLA management, KPI reporting and operational performance improvement.</li><li>Experience overseeing Hard Services within critical or highly regulated environments.</li><li>Commercially astute, with the ability to identify growth opportunities and deliver sustainable business performance.</li><li>Excellent stakeholder management, communication and influencing skills.</li><li>Resilient and adaptable, with the ability to navigate complex challenges and changing priorities.</li><li>A natural leader who inspires, develops and motivates others to achieve outstanding results.</li><li>Decisive, action-oriented and solutions-focused, with strong problem-solving capabilities.</li><li>Proficient in Microsoft Office and business reporting tools.</li><li>Committed to driving continuous improvement, innovation and customer excellence.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuNTAzMzMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-06-01T16:20:59Z

Senior Recruitment Consultant

Manchester, Greater Manchester
remote
Permanent
- GBP / Yearly
Robert Half is looking for a Senior Recruitment Consultant to play a key role in driving business growth and delivering outstanding results for clients and candidates alike.If you're an experienced recruiter looking to take the next step in your career, this is your chance to move into a strategic, high-impact role with genuine autonomy and clear progression - all within a market-leading business.In return, you'll be part of a passionate and vibrant team, supported by industry-leading training, cutting-edge technology, and a rewarding package of benefits.Meet your future career at Robert Half, the global leader in talent solutions. About the role <ul><li>As a Senior Recruitment Consultant, you'll manage end-to-end recruitment processes across permanent and contract roles within your specialist market, delivering tailored talent solutions to meet client needs.</li><li>You'll build and nurture consultative relationships with senior stakeholders and decision-makers, positioning yourself as a trusted advisor and market expert.</li><li>You'll drive business development by identifying new opportunities, expanding market presence, and contributing to the growth of your desk through strategic client engagement.</li><li>On the candidate side, you'll proactively source, assess, and engage top-tier talent - ensuring an exceptional experience from first contact through to successful placement and beyond.</li><li>You'll stay ahead of market trends and competitor activity, using insights to inform recruitment strategy and deliver value to clients and candidates alike.</li><li>As a key member of the team, you'll contribute to a collaborative culture - mentoring junior consultants, sharing best practices, and supporting collective success.</li><li>This role offers the opportunity to build long-term relationships, deliver expert consulting, and make a meaningful impact on careers and businesses.</li></ul> Your skills and experience <ul><li>You have 3+ years of 360° recruitment experience, ideally within [insert sector - e.g., finance, legal, technology], with a strong track record of delivering high-quality placements across permanent and/or contract roles.</li><li>You bring a proven history of business development success, combining strong client and candidate management skills with a consistent billing performance.</li><li>You demonstrate commercial acumen and approach business development with confidence, identifying and capitalising on new opportunities.</li><li>You take a proactive, self-driven approach to your work and show clear potential for leadership and progression.</li><li>You have excellent interpersonal, communication, and negotiation skills that enable you to build lasting professional relationships.</li><li>You operate with a consultative mindset and a strong focus on delivering value to clients - always putting their needs first.</li><li>You are highly motivated, professional, and results-oriented, with a passion for exceeding targets and expectations.</li><li>You thrive in a fast-paced, high-performance environment where goals are clear and ambition is rewarded.</li></ul> What we offer When you join us, we will invest in your financial and personal wellbeing with benefits that work for you. Our package includes: <ul><li>Competitive salary and comprehensive benefits package</li><li>Transparent quarterly performance-based bonuses</li><li>Well-being initiatives designed to support your mental, physical and financial health</li><li>Industry-leading training and continuous professional development</li><li>Access to the latest technology and tools to help you succeed</li><li>Recognition programmes celebrating both individual and team achievements</li><li>National and international career mobility opportunities</li></ul> Meet your future with a business that changes futures At Robert Half, we change lives and create incredible career journeys through work with meaning, and work with impact. we meet the demands of a changing world and changing work, with foresight, empathy, and energy.If you have the skills to connect exceptional talent with exciting opportunities, meet your future as a Senior Recruitment Consultant at Robert Half. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.co.uk/legal-information/privacy-notice.<img src="https://counter.adcourier.com/ZWxzLmd1bGRpeC4zMDQyOS4xMDkyM0Byb2JlcnRoYWxmaW50bC5hcGxpdHJhay5jb20.gif">
2026-06-08T06:24:43Z

Finance Manager

Manchester, Greater Manchester
remote
Permanent
30000 - 35000 GBP / Yearly
We are partnering a successful and growing construction business in the appointment of a Finance Manager. This is an exciting opportunity to take ownership of the finance function within a well-established SME and play a key role in supporting the continued success of the business.Working closely with senior management, you will oversee the day-to-day financial operations of the company while contributing to wider business activities. Full support and a comprehensive handover will be provided, making this an excellent opportunity for someone looking to develop their career in a varied and rewarding role.As Finance & Accounts Manager, you will be responsible for managing all aspects of the finance function, ensuring accurate financial reporting and supporting business decision-making. Finance & Accounts <ul data-start="1225" data-end="1744"><li data-start="1225" data-end="1286" data-section-id="l6wgrr">Processing sales and purchase ledger invoices using Sage 50</li><li data-end="1312" data-section-id="zt595c" data-start="1287">Managing weekly payroll</li><li data-end="1351" data-section-id="14zd7g0" data-start="1313">Credit control and debtor management</li><li data-start="1352" data-section-id="sf7nuk" data-end="1400">Preparing and submitting quarterly VAT returns</li><li data-section-id="macq3o" data-end="1449" data-start="1401">Managing monthly HMRC submissions and payments</li><li data-end="1484" data-section-id="1sewypj" data-start="1450">Processing supplier payment runs</li><li data-start="1485" data-section-id="1x0fq7i" data-end="1526">Performing monthly bank reconciliations</li><li data-start="1527" data-end="1572" data-section-id="k8zpma">Monitoring and reporting on daily cash flow</li><li data-start="1573" data-section-id="f7ge7x" data-end="1634">Producing monthly management accounts for senior leadership</li><li data-start="1635" data-section-id="vxchaj" data-end="1702">Preparing year-end financial information for external accountants</li><li data-section-id="1u8ey0o" data-end="1744" data-start="1703">Completing annual industry levy returns</li></ul> Additional Responsibilities <ul data-start="1780" data-end="2107"><li data-start="1780" data-section-id="1wa9prx" data-end="1824">Managing annual company insurance renewals</li><li data-end="1909" data-section-id="1pgaqo6" data-start="1825">Supporting employee administration, including onboarding and offboarding processes</li><li data-section-id="vffdm9" data-end="1973" data-start="1910">Assisting with job costing and project profitability analysis</li><li data-start="1974" data-end="2044" data-section-id="js0gkq">Supporting directors with financial information and ad-hoc reporting</li><li data-section-id="1n431l9" data-end="2107" data-start="2045">Liaising with external accountants and professional advisers</li></ul>The ideal candidate will have:<ul data-end="2597" data-start="2155"><li data-end="2237" data-section-id="hf09jp" data-start="2155">Experience in a finance, accounts, or bookkeeping role within an SME environment</li><li data-start="2238" data-end="2289" data-section-id="1gkt2i0">Knowledge of Sage 50 Accounts and/or Sage Payroll</li><li data-section-id="1yqlkrv" data-end="2351" data-start="2290">AAT qualification or active studies towards AAT (desirable)</li><li data-start="2352" data-end="2428" data-section-id="1r2swqw">Strong organisational skills and the ability to manage multiple priorities</li><li data-end="2473" data-section-id="pg5cti" data-start="2429">Excellent attention to detail and accuracy</li><li data-start="2474" data-end="2549" data-section-id="v1cs8b">Confidence working independently and taking ownership of responsibilities</li><li data-start="2550" data-end="2597" data-section-id="ptup9q">Strong communication and interpersonal skills</li></ul>Experience within the construction sector would be advantageous but is not essential, as training will be providedWhat's on offer:<ul data-end="3080" data-start="2737"><li data-start="2768" data-section-id="14fbc5o" data-end="2802">Hybrid working </li><li data-section-id="1j1q02b" data-end="2825" data-start="2803">Free on-site parking</li><li data-start="2826" data-end="2876" data-section-id="17mxstb">Supportive and collaborative working environment</li><li data-end="2940" data-section-id="1noygqb" data-start="2877">Genuine opportunity to take ownership of the finance function</li><li data-section-id="340ian" data-end="3015" data-start="2941">Career progression and salary reviews linked to increased responsibility</li><li data-start="3016" data-section-id="1odvqnk" data-end="3080">Long-term stability within an established and growing business</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2F0aGVyaW5lLkhlbnJ5Ljg0NzgwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-06-11T11:39:24Z

Finance Manager

Leeds, West Yorkshire
remote
Permanent
55000 - 65000 GBP / Yearly
Are you an experienced finance professional with a passion for making a meaningful impact? Our client, a leader within their industry, is seeking a skilled Finance Manager to take charge of their financial operations and support their wider team. It is a brand new role to cope with their continued success. About the Role: This is a fantastic opportunity to play a key role in a highly regarded organisation. Reporting to senior leadership, you will be responsible for managing all aspects of month-end processes, including producing monthly management accounts, presenting financial results, and leading budgeting and forecasting.You will also:<ul><li>Handle queries from stakeholders at all levels, ensuring transparency and accuracy in financial reporting.</li><li>Identify and spearhead process improvements to create efficiency and enhance the overall finance function.</li><li>Collaborate with and support teams to maintain a high-functioning financial framework within a non-profit organisation.</li></ul>This role offers a supportive working environment and embraces an a flexible working pattern, enabling professionals across the UK to achieve work-life balance while contributing to a worthy cause.About You: You are a qualified accountant (ACA, ACCA, CIMA) with several years of post-qualification experience. Ideally, you bring:<ul><li>A strong finance controls background with hands-on experience managing audits and financial reviews.</li><li>Strong foundations in industry, with proven expertise in delivering financial reporting and driving improvements in processes.</li><li>Top-notch analytical and presentation skills, confident in communicating insights and recommendations to non-finance audiences.</li></ul>This is a chance to work in a role that combines your financial acumen and a passion for meaningful change.What's in it for you?<ul><li>Competitive salary package circa £60,000 - £65,000 (negotiable based on experience).</li><li>Performance-based bonus to reward your success.</li><li>A comprehensive benefits package, including health, retirement, and bespoke well-being initiatives.</li><li>A commitment to flexible working with home-based options.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/bHVrZS5jcm93dGhlci4xNTIzMi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-06-04T15:30:25Z

Accounts Assistant

Leeds, West Yorkshire
remote
Permanent
35000 - 40000 GBP / Yearly
<h3>Accounts Assistant</h3>Leeds | £30,000 - £35,000 | Study Support AvailableRobert Half Accountancy and Finance is partnering with a fast-growing, forward-thinking manufacturing business based in Leeds to recruit a motivated and ambitious Accounts Assistant. This is a fantastic opportunity for someone early in their finance career who is looking to develop, take ownership, and progress quickly within a supportive environment.<h3>The Role:</h3>You'll play a key role in the day-to-day finance function, gaining exposure across all areas while working closely with a knowledgeable finance team.Key responsibilities include:<ul><li>Processing purchase and sales invoices</li><li>Supporting with bank reconciliations and cash posting</li><li>Assisting with month-end close and management accounts</li><li>Managing supplier queries and reconciliations</li><li>Supporting credit control and collections</li><li>Getting involved in process improvements and ad hoc projects</li></ul><h3>About You:</h3><ul><li>Ambitious, driven, and keen to build a career in finance</li><li>Previous Accounts Assistant experience in a similar role </li><li>Ideally studying (AAT / ACCA / CIMA) or planning to start</li><li>Strong attention to detail with good organisational skills</li><li>Confident communicator with a proactive approach</li></ul><h3>What's on Offer</h3><ul><li>£30,000 - £35,000 salary</li><li>Study support and clear progression pathway</li><li>Exposure to a broad fast paced finance role </li><li>Supportive, collaborative team environment</li><li>Opportunity to grow with a high-performing, expanding business</li><li>Free car parking </li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/cmViZWNjYS5tY2xhcnR5LjE2MzAwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-06-30T13:31:24Z

Accounts Supervisor

York, North Yorkshire
remote
Temporary
17 - 19.50 GBP / Hourly
<h1 data-start="275" data-section-id="136st4h" data-end="325">Interim Accounts Supervisor (3-6 Month Contract)</h1>Location: Newbury, Berkshire (Office-based, 5 days per week) Contract: Interim, 3-6 months Start: ASAPWe are seeking an experienced Accounts Supervisor to join our finance team on an interim basis. This hands-on role will support the day-to-day finance function, ensuring accurate processing, reconciliation, and reporting across accounts payable, accounts receivable, banking, and general ledger activities.<h2 data-end="778" data-section-id="18w7bso" data-start="755">Key Responsibilities</h2><h3 data-section-id="1naox4s" data-end="820" data-start="780">Accounts Receivable & Credit Control</h3><ul data-end="956" data-start="821"><li data-section-id="mbxo1z" data-end="871" data-start="821">Manage credit control and chase overdue payments</li><li data-start="872" data-section-id="159f9e6" data-end="926">Allocate customer payments and resolve discrepancies</li><li data-end="956" data-section-id="1bhknjv" data-start="927">Prepare customer statements</li></ul><h3 data-end="978" data-section-id="llutti" data-start="958">Accounts Payable</h3><ul data-end="1161" data-start="979"><li data-end="1029" data-section-id="9o6s15" data-start="979">Process supplier invoices accurately and on time</li><li data-section-id="1t8j9u7" data-end="1081" data-start="1030">Reconcile supplier statements and resolve queries</li><li data-end="1121" data-section-id="12gziuy" data-start="1082">Prepare and process BACS payment runs</li><li data-start="1122" data-section-id="14t00vv" data-end="1161">Set up and maintain supplier accounts</li></ul><h3 data-end="1192" data-section-id="1louij6" data-start="1163">Banking & Reconciliations</h3><ul data-end="1295" data-start="1193"><li data-section-id="wwca23" data-end="1223" data-start="1193">Perform bank reconciliations</li><li data-start="1224" data-section-id="if11rf" data-end="1252">Reconcile control accounts</li><li data-start="1253" data-section-id="1axjmn7" data-end="1295">Maintain petty cash records and journals</li></ul><h3 data-end="1322" data-section-id="10bnp0c" data-start="1297">Month-End & Reporting</h3><ul data-start="1323" data-end="1507"><li data-start="1323" data-end="1358" data-section-id="1dlkpsu">Support month-end close processes</li><li data-end="1459" data-section-id="1xa0le0" data-start="1359">Prepare and post journals, including prepayments, payroll journals, and general ledger adjustments</li><li data-start="1460" data-end="1507" data-section-id="kt4bj5">Assist with management accounts and reporting</li></ul><h3 data-start="1509" data-section-id="gckez4" data-end="1529">Tax & Compliance</h3><ul data-end="1696" data-start="1530"><li data-end="1562" data-section-id="1fvnlvw" data-start="1530">Prepare and submit VAT returns</li><li data-section-id="1q91x4z" data-end="1629" data-start="1563">Manage postponed VAT reporting and fuel scale charge adjustments</li><li data-start="1630" data-end="1664" data-section-id="7dl1aq">Review HMRC deferment statements</li><li data-start="1665" data-section-id="4dimfc" data-end="1696">Process PAYE and NIC payments</li></ul><h3 data-start="1698" data-end="1719" data-section-id="1hxv06p">Financial Records</h3><ul data-start="1720" data-end="1856"><li data-start="1720" data-section-id="lmzh4i" data-end="1764">Maintain fixed asset and vehicle schedules</li><li data-section-id="kczrmq" data-end="1818" data-start="1765">Support management and group reporting requirements</li><li data-start="1819" data-section-id="11u6kga" data-end="1856">Assist with ad hoc finance projects</li></ul><h2 data-end="1870" data-section-id="1jjwfl7" data-start="1858">About You</h2><ul data-end="2203" data-start="1871"><li data-start="1871" data-end="1973" data-section-id="ff75me">Previous experience in an Accounts Supervisor, Finance Supervisor, or Senior Accounts Assistant role</li><li data-start="1974" data-end="2049" data-section-id="1e2xgb5">Strong knowledge of AP, AR, reconciliations, VAT, and month-end processes</li><li data-end="2096" data-section-id="1kinxfi" data-start="2050">Good Excel and accounting systems experience</li><li data-section-id="1pf2u4w" data-end="2147" data-start="2097">Highly organised with strong attention to detail</li><li data-start="2148" data-section-id="jr7v9q" data-end="2203">Able to work independently and hit the ground running</li></ul>This is a full-time, office-based interim opportunity for an initial 3-6 month period while a permanent appointment is being recruited.£17 - £19.50 per hour + Holiday Pay Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UG9wcHkuR3JhbnQuOTI4NDcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-06-11T08:18:23Z