32 Results for Programme Manager Jobs in London, London, City Of

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Finance Business Partner

Bicester, Oxfordshire
remote
Permanent
60000 - 66500 GBP / Yearly
Robert Half is partnering with a leading UK sustainability business to recruit a Finance Business Partner. You'll work side by side with operational and commercial leaders on the decisions that matter, in a role with real visibility and influence.<ul><li>Finance Business Partner </li><li>Permanent </li><li>Bicester (Hybrid working - 2 days onsite per week, with occasional travel to other sites)</li><li>£60,000 + £6,500 car allowance + performance bonus</li></ul>The roleYou'll partner with site operations, commercial teams and senior management, making sure they understand how the business is performing against targets and which levers they can pull to improve it. Key responsibilities include:<ul><li>Providing insightful business partnering on EBITDA, operating cash flow and capex</li><li>Producing management accounts, budgets, forecasts and investment appraisals to agreed timetables</li><li>Presenting financial information to finance and non-finance colleagues</li><li>Upholding the accuracy and integrity of financial information, with strong controls and governance</li><li>Identifying risks and opportunities, and working with senior stakeholders to deliver results</li><li>Evaluating projects and capital expenditure, including post-project appraisals</li><li>Supporting wider consolidated analysis and reporting across the group</li></ul>About you<ul><li>ACA, ACCA or CIMA qualified, or actively studying and close to qualifying</li><li>Degree qualified or equivalent</li><li>Strong management accounting and business analysis skills</li><li>Advanced Excel, with Power BI experience highly desirable</li><li>Commercial experience, with a track record of building strong relationships with non-finance managers and budget holders</li><li>A confident communicator who can influence and challenge the business</li><li>Experience of capex, investment appraisal and large, matrixed organisations is desirable</li><li>Full driving licence, with travel to site 2 days per week and occasional travel to other locations</li></ul>What's in it for you<ul><li>£60,000 base salary, plus a £6,500 car allowance and a performance-related bonus</li><li>Generous pension, with the employer matching your contributions up to 7%</li><li>Healthcare cash plan with private health insurance included, covering dependent children</li><li>24/7 confidential employee assistance helpline and a full wellbeing programme</li><li>Gym membership discounts of up to 17% at over 3,000 clubs</li><li>Cycle to Work scheme, with up to £1,000 of bike and equipment</li><li>Employee discounts on shopping, holidays, dining out, cinema and more</li><li>Payroll giving to support the charity of your choice</li><li>A supportive, collaborative culture that values continuous improvement and personal development</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Y2hhcmxpZS5odW50ZS40Mzc3OC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-10-29T12:22:27Z

Customer Service Specialist

Bracknell, Berkshire
remote
Permanent
30000 - 35000 GBP / Yearly
Customer Service SpecialistLocation: Bracknell, Berkshire Salary: £28,000 - £35,000 per annum Working Pattern: Full-time, office-based / 5 days per week in the office Experience: Minimum 2 years' relevant experienceThe OpportunityWe are recruiting for a Customer Service Specialist to join a growing international business operating within the mobile technology and consumer electronics sector.The business specialises in the distribution of pre-owned and refurbished mobile devices, working with leading consumer technology brands and retailers to deliver a range of customer programmes, including mobile phone trade-ins, device buy-backs and refurbished device sales.This is an excellent opportunity for an experienced customer service professional to join a growing team, supporting customers across the UK and wider EMEA region.You will be responsible for delivering an excellent customer experience across telephone, email and live chat, handling enquiries, resolving complaints and managing queries relating to orders, trade-ins, payments, returns and warranties.Key Responsibilities<ul type="disc"><li>Provide customer support via telephone, email and live chat across multiple customer programmes.</li><li>Handle enquiries relating to mobile device trade-ins, buy-backs, refurbished device sales and associated services.</li><li>Support customers throughout the trade-in process, including submissions, device receipt, inspections and valuations.</li><li>Respond to queries regarding orders, payments, refunds, credits and payment status.</li><li>Manage returns, replacements and warranty claims, ensuring cases are resolved efficiently.</li><li>Take ownership of customer complaints, providing timely resolutions and escalating more complex issues where necessary.</li><li>Work towards customer service KPIs, including service levels, response times and first-contact resolution.</li><li>Accurately record customer interactions, enquiries and outcomes within the relevant ticketing systems.</li><li>Liaise with internal departments, including logistics, quality control and finance, to resolve outstanding customer queries.</li><li>Follow established procedures and ensure compliance with data protection requirements, including UK GDPR.</li><li>Identify recurring customer issues and recommend improvements to processes and service delivery.</li></ul>About YouTo be successful in this role, you will ideally have:<ul type="disc"><li>At least 2 years' experience within a customer service or contact-centre environment.</li><li>Excellent written and verbal communication skills.</li><li>Experience handling customer enquiries across telephone, email and live chat.</li><li>A strong understanding of customer service KPIs and working towards performance targets.</li><li>Experience using ticketing systems or customer relationship management (CRM) software.</li><li>The ability to manage multiple enquiries and processes simultaneously.</li><li>A calm, professional and empathetic approach when dealing with customer complaints.</li><li>Strong attention to detail and the ability to accurately maintain customer records.</li><li>A good understanding of data protection and customer confidentiality.</li><li>Basic knowledge of mobile devices and common smartphone queries.</li><li>Flexibility to work shifts, including occasional weekends and bank holidays on a rota basis.</li></ul>Desirable Experience<ul type="disc"><li>Experience within the mobile phone, telecommunications, electronics or e-commerce sectors.</li><li>Previous exposure to device trade-in, buy-back, warranty or refurbished technology programmes.</li><li>Experience supporting multiple brands or customer programmes within an outsourced or BPO environment.</li><li>Additional European language skills, such as French, German, Spanish or Italian.</li><li>Knowledge of the Consumer Rights Act 2015.</li></ul>The CompanyYou will be joining an established international business operating within the global mobile technology and refurbished device market.With operations across the UK, Europe, the Americas and Asia-Pacific, the organisation works with major technology manufacturers, retailers and commercial partners to extend the lifecycle of mobile devices and support the growing secondary technology market.The business has an entrepreneurial culture, placing real emphasis on teamwork, flexibility, accountability and continuous improvement. As its customer programmes continue to expand, this is an exciting opportunity to become part of a growing operation.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UG9wcHkuR3JhbnQuNTE4NTcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-11-03T16:05:05Z

Finance Business Partner

City of London, London
remote
Contract
69000 - 70000 GBP / Yearly
Finance Business Partner | Leading Facilities Management & Workplace Solutions Group | Fully Remote | £70,000 | 6-Month Fixed Term Contract Robert Half are working with a market-leading facilities management and workplace solutions provider, supporting some of the world's most recognisable organisations across complex client environments. This is an exciting opportunity for a Finance Business Partner to join the business on a 6-month fixed term contract, supporting the mobilisation of a newly won million total facilities management contract. This is a highly commercial and project-focused role, with less emphasis on traditional month-end, budgeting and forecasting. You will work closely with the Key Account Director, providing commercial insight, financial analysis and challenge to support decision-making throughout the mobilisation and ongoing delivery of the contract. Previous contract mobilisation experience would be highly desirable. 📊 About the Role <ul><li>Business partner closely with the Key Account Director and senior management team, providing commercial and financial insight across the contract. * Support the mobilisation of the newly won contract, helping establish strong financial and commercial controls from the outset. * Build strong relationships with client representatives, operational teams, suppliers and senior stakeholders. * Challenge and support the business on cost reduction, contract negotiations, pricing and process improvement initiatives. * Ensure strong contract governance, including client reporting, reconciliations and change note management. * Identify and manage financial and commercial risks, supporting the delivery of gap closure plans. * Provide timely financial reporting, forecasting and insightful commentary on contract performance. * Work closely with Procurement and the Account team on supplier governance, negotiations and cost optimisation. * Support billing, cash collection, balance sheet management and wider financial control across the contract. * Support period-end and year-end management accounts, audit requirements and wider finance initiatives.</li></ul> 📋 What We're Looking For <ul><li>Qualified (ACA, ACCA, or CIMA). * Strong commercial finance or Finance Business Partnering experience, within a contract-led or service-based environment. * Previous client-facing experience is essential. * Experience supporting the mobilisation of a large or complex contract is essential. * Strong commercial acumen with the ability to identify risks, opportunities and areas for improvement. * Confident communicator able to influence and challenge senior stakeholders. * Proactive, commercially minded and comfortable working autonomously.</li></ul> 🤝 What's on Offer <ul><li>£70,000 base salary. * 6-month fixed term contract. * Fully remote working. * Opportunity to work on the mobilisation of a high-profile FM contract. * Significant exposure to senior stakeholders and client representatives. * Highly commercial role with genuine ownership and influence.</li></ul> 💼 Why This Role Could Be Your Next Move This is an excellent opportunity for a commercially focused Finance Business Partner looking to work on a high-profile £10 million contract from the early stages of mobilisation. You'll work closely with senior operational and client stakeholders, providing the financial insight and commercial challenge needed to maximise value, manage risk and drive contract performance. If you have previous experience within a contract-led environment and enjoy working in a commercially focused, project-driven role, this offers a great opportunity to make a tangible impact from day one.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/T2xpdmVyLldvbmcuMTU0NDguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-09-15T15:10:01Z

IT Support Specialist

Bedford, Bedfordshire
remote
Permanent
40000 - 50000 GBP / Yearly
The Permanent Division of Robert Half is recruiting for an IT Support Specialist on behalf of a specialist sales and service business with offices in BedfordThe RoleAs IT Support Specialist you will take responsibility for helping across business systems, software and processes and needs someone with strong technical understanding of computer systems, training, implementation, best-practices, and technical problem solving. This full-time, onsite role will maintain operation of the local office, regional offices and warehouses, and remote users. This includes new laptop preparation and upgrades, break/fix, peripheral support, asset inventory, and assistance with server, network, phone system, and audio-visual equipment.Day to day duties will consist of:<ul><li>Ensure that appropriate measures are taken to keep the enterprise-wide network available to users. Implement new technologies to improve performance and provide the latest tools to access company information. Carry out responsibilities as instructed by more senior staff within the IT Infrastructure and Operations team.</li><li>Provide remote support for locations in EMEA, APAC, and North America, working collaboratively with IT staff to ensure continuity of service. Must be capable of working independently and escalating issues to other team members as necessary.</li><li>Create and maintain documentation and perform technical training to assist end users and team members.</li><li>Develop and assist in the rollout of strategic corporate initiatives and system changes, which may include office moves, mass system upgrades, hardware inventory and lifecycle support, and special projects.</li><li>Improve existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications.</li><li>Perform application deployment and system imaging leveraging Microsoft System Center Configuration Manager (SCCM).</li><li>Support endpoint vulnerability management through security related applications (e.g., anti-virus, vulnerability scanning, & patch management)</li><li>Participate in support activities and enhance daily operations including opening and closing procedures and uphold all corporate and IT Policies and Procedures regarding software, hardware, and equipment use and allocation within the company.</li><li>Responsible for maintaining and troubleshooting client devices, PCs, thin clients, printers, and other peripherals.</li><li>Maintain network and system documentation, including network diagrams, facility location diagrams, system specific installation procedures, and procedural documentation. Maintain documentation of all IT related equipment, inventory management and company assets.</li></ul>Your ProfileYou will ideally have a degree in computer science or engineering technology or suitable work experience with aptitude and ability across operation systems like Microsoft Windows 10, iOS and Android and also experience of warehouse equipment, barcode printing and scanners etc. This is a role 5 days in the office in Bedford.SalaryRole of IT Support Specialist based in Bedford is offering a salary of £45-50K + Benefits Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RGVhbi5QdWxsZW4uMDYxNzguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-10-19T08:18:29Z

Business Analyst

Hertford, Hertfordshire
remote
Contract
40000 - 42000 GBP / Yearly
Robert Half is recruiting a Business Analyst for our client near Hatfield, on a Fixed Term contract basis to cover maternity. The Business Analyst is a pivotal position that bridges the business and technology functions, supporting the delivery of projects and the smooth running of day-to-day systems. Working closely with project managers and cross-functional teams, the role analyses business processes as part of project requests, gathers and documents requirements, leads testing, and produces reporting that supports benefit realisation. Alongside this, the Business Analyst provides second-line technical support and helps maintain key systems, end-user devices, and vendor relationships, operating within a regulatory environment. <ul><li>Experience with tools such as Microsoft Visio, Power BI, Power Automate, and SharePoint for analysis, documentation, and process automation.</li><li>Involvement in system upgrades, digital transformation, and working with third-party vendors or partners.</li></ul>The Business Analyst will be hired on a Fixed Term Contract basis for a period of at least 12 months, it is paying competitively and is considered an urgent requirement. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/amFtZXMuZWxsaXMuNzA3MzQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-09-17T15:36:02Z

Financial Controller

Didcot, Oxfordshire
remote
Temporary
80000 - 80000 GBP / Yearly
Interim Financial Controller - Didcot £80,000 equivalent | Hybrid | 2-3 month Robert Half Ltd are supporting a business in Didcot who are looking for an experienced Financial Controller to join them on a 2-3 month assignment.Key responsibilities:<ul data-spread="false"><li>Prepare monthly management accounts, including journals, accruals, prepayments and balance sheet reconciliations.</li><li>Provide financial reporting, analysis and commentary to the Board and Exec team.</li><li>Lead budgeting, forecasting and financial modelling.</li><li>Oversee day-to-day finance operations, including AP/AR and project cost monitoring.</li><li>Strengthen financial controls and drive continuous improvement across finance processes.</li><li>Manage relationships with auditors, banks and HMRC.</li><li>Lead and support the Finance team.</li></ul> About you:<ul data-spread="false"><li>Fully qualified accountant (ACA, ACCA or CIMA).</li><li>Strong Financial Controller/Finance Manager experience, ideally within a complex or fast-paced environment.</li><li>Strong technical accounting, financial reporting, forecasting and financial controls experience</li><li>Confident working with senior stakeholders and presenting financial information to the Board/Exec team.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RWxsZW4uQ2h1bmcuNDA4ODcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-10-09T09:18:02Z

Head of Delivery/ Implementation - Agentic TMS

London, London
remote
Permanent
- GBP / Yearly
08 September 202616:42 Head of Delivery/ Implementation - Agentic TMSAre you looking for a real challenge? Polite Note: Freight forwarding experience - absolutely essential.Freight Technology | Build & LeadIn Partnership with Robert Half Ltd Perm Role only This is not another implementation role. This is a chance to build the function from the ground up.Join a well-backed, pre-Series A Agentic TMS business taking on the legacy platforms that have dominated freight forwarding for 30 years. You'll have real ownership, shaping the implementation strategy before the sale, owning every deployment through to go-live, building the methodology, and ultimately hiring and leading the team. What you'll own<ul><li>Build the entire implementation function from scratch.</li><li>Own CARR → ARR conversion and go-live performance.</li><li>Lead TMS implementations, data migration, integrations and UAT.</li><li>Partner with Sales to win deals through credible deployment strategies.</li><li>Drive customer adoption and build a scalable delivery team</li></ul> What we need<ul><li>Freight forwarding experience - absolutely essential.</li><li>Proven TMS/FMS implementation experience.</li><li>Experience with platforms such as CargoWise, Magaya, Descartes, Riege or similar.</li><li>Strong understanding of freight operations, integrations, EDI/API and data migration.</li><li>Someone who has built processes from zero and wants genuine ownership.</li></ul> Why this role?You won't be inheriting a function - you'll be creating it.You'll have direct access to the leadership team, international customers, significant influence over product and delivery, and the opportunity to build a team around you as the company scales.If you're a freight forwarding implementation leader who wants to build something genuinely disruptive rather than manage another legacy operation, this is the opportunity.APPLY NOW!!! Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/dG9ueS5rb3lyYXR0eS44NzE3MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-10-02T06:41:59Z

32 results for Programme Manager in London, London, City of