Second Line Support Jobs in Caerdydd, Cardiff

IT Support Engineer

Bristol, Bristol
remote
Permanent
28000 - 33000 GBP / Yearly
Robert Half are support a client to recruit for an IT Support Engineer. As part of the IT Services Team, you will provide day-to-day IT support to colleagues across Microsoft 365 and internal systems.<h3>Key Responsibilities</h3><ul data-spread="false"><li>Manage helpdesk tickets and resolve IT issues efficiently</li><li>Support laptops, monitors, docks and meeting room equipment</li><li>Provide support for corporate iPhones and personal devices</li><li>Troubleshoot network and connectivity issues</li><li>Manage user accounts for new starters and leavers</li><li>Keep IT asset records up to date</li><li>Provide basic IT inductions for new users</li><li>Manage Teams, Exchange Online groups and distribution lists</li><li>Assist with IT equipment rollouts and office projects</li><li>Support users with Microsoft 365 and internal applications</li><li>Help maintain the helpdesk, automated processes and phishing awareness systems</li><li>Embrace new technologies, including automation and AI</li></ul><h3>About You</h3>You will be organised, detail-focused and customer-focused, with strong communication and problem-solving skills. You should be comfortable supporting users and keen to learn new technologies.<h3>Experience Required</h3><ul data-spread="false"><li>At least 3 years of hands-on IT support experience</li><li>Active Directory administration</li><li>Windows 11 and Microsoft 365 support</li><li>Laptop hardware support</li><li>Ticket-based helpdesk systems</li><li>Video conferencing equipment</li><li>Strong troubleshooting and customer service skills</li></ul><h3>Desirable</h3><ul data-spread="false"><li>Azure and Azure AD</li><li>Microsoft or CompTIA qualifications</li><li>iPhone and iOS support</li><li>Power Automate</li><li>Software testing</li><li>ITIL</li></ul>The role offers a friendly, supportive working environment, good work/life balance and hybrid workingRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RmF6Lk5hbmRvby40MzY2Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-08-19T07:55:56Z

FP&A Specialist

Herefordshire, Herefordshire
remote
Temporary
400 - 500 GBP / Daily
Robert Half are recruiting an FP&A Specialist for a private equity-backed professional services business, pursuing an ambitious organic and buy-and-build growth strategy ahead of a planned exit in the coming years.This is a great opportunity to join a high-growth, fast-paced finance function with genuine exposure to board reporting, M&A and business scale-up.<ul><li>Location: Herefordshire / hybrid - 2 days on site, 3 remote</li><li>Duration: up to 6 months</li><li>Day rate: Up to £500pd (Inside & experience dependent)</li><li>Start: ASAP</li></ul>Duties for the role:<ul><li>Support the annual budgeting process and rolling forecasts, working closely with department and divisional heads</li><li>Build and maintain robust financial models for scenario planning and sensitivity analysis, tracking progress against the growth plan</li><li>Support delivery of monthly Board packs and investor reporting, including KPI dashboards and trend analysis for PE sponsor requirements</li><li>Analyse pricing, margin and contract profitability across service lines, including recurring revenue contracts</li><li>Support working capital/cash flow analysis and capex business cases</li><li>Support financial due diligence and post-acquisition integration for bolt-on acquisitions, including harmonising reporting and KPIs across acquired businesses</li><li>Drive continuous improvement of reporting tools, templates and processes, including ERP/system automation</li></ul>What they're looking for:<ul><li>Qualified accountant (ACA/ACCA/CIMA) or equivalent</li><li>Experience in FP&A, financial analysis or commercial finance, ideally in a fast-growing, multi-site or services-based business</li><li>Experience with recurring-revenue services highly advantageous</li><li>Exposure to PE-backed businesses, Board reporting or M&A/due diligence a strong plus</li><li>Experience consolidating multi-entity/multi-site results beneficial</li><li>Advanced Excel and financial modelling skills essential; Power BI/ERP-consolidation systems knowledge advantageous</li><li>Working knowledge of AI and automation of planning processes highly advantageous</li></ul>For more information or to apply, please contact Ben Williams or Hannah Curnow @ Robert Half in Bristol on 01179 935 400. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/YmVuLndpbGxpYW1zLjI0MTcxLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-09-01T07:51:28Z

Personal Assistant

Swansea, Swansea
remote
Permanent
30000 - 35000 GBP / Yearly
<h2>The Opportunity</h2>Robert Half are working with a leading international organisation is seeking an experienced and highly organised Personal Assistant to provide comprehensive executive support to the UK Operations Manager.This is an excellent opportunity for a professional PA who thrives in a fast-paced environment and enjoys working closely with senior leadership. The role offers significant variety, autonomy and exposure to both UK and international stakeholders, making it ideal for someone who can confidently manage competing priorities while maintaining the highest levels of professionalism and confidentiality.<h2>Key Responsibilities</h2>As Personal Assistant, you will:<ul><li>Provide proactive executive and administrative support to the UK Operations Manager.</li><li>Manage complex diaries, appointments and correspondence.</li><li>Coordinate domestic and international travel arrangements, including flights, accommodation, visas and travel documentation.</li><li>Organise meetings, leadership events and conferences, ensuring all logistics are effectively managed.</li><li>Act as a point of contact for senior visitors, customers and key stakeholders.</li><li>Prepare reports, presentations, business documentation and correspondence.</li><li>Process invoices, expenses and supplier payments in line with company procedures.</li><li>Administer company credit card processes and maintain accurate financial records.</li><li>Support corporate governance activities and ensure relevant documentation is maintained.</li><li>Coordinate employee recognition programmes, educational awards and community initiatives.</li><li>Liaise with legal teams, insurers, corporate functions and external stakeholders where required.</li><li>Take meeting minutes and maintain accurate records.</li><li>Support continuous improvement initiatives and special projects.</li></ul><h2>About You</h2>To be successful in this role, you'll have:<ul><li>Previous experience as a Personal Assistant, Executive Assistant or senior administrative professional.</li><li>Experience supporting senior leaders within a complex business environment.</li><li>Excellent organisational, planning and prioritisation skills.</li><li>Strong communication and interpersonal abilities.</li><li>Exceptional attention to detail.</li><li>Experience coordinating complex travel arrangements.</li><li>Financial administration experience, including expenses and invoice processing.</li><li>Strong Microsoft Office skills, including Outlook, Word, Excel and PowerPoint.</li><li>The ability to work independently and manage multiple priorities simultaneously.</li><li>High levels of integrity, discretion and professionalism when handling confidential information.</li></ul><h3>Desirable Skills & Experience</h3><ul><li>Business Studies Diploma, PA Qualification or equivalent Level 3 qualification.</li><li>Experience working within a large multinational organisation.</li><li>SAP knowledge or experience.</li><li>Corporate governance administration experience.</li><li>Minute-taking experience.</li></ul><h2>The Ideal Candidate</h2>We're looking for someone who is:<ul><li>Professional, proactive and highly dependable.</li><li>Confident working with senior stakeholders.</li><li>Emotionally intelligent with excellent relationship-building skills.</li><li>Adaptable and resilient in a fast-paced environment.</li><li>Able to remain calm under pressure and meet tight deadlines.</li><li>Committed to delivering a first-class support service.</li></ul><h2>Benefits</h2><ul><li>Salary up to £35,000</li><li>Company pension scheme</li><li>Life insurance</li><li>Cycle to Work scheme</li><li>Free on-site parking</li><li>On-site gym</li><li>Free flu vaccinations</li><li>Sick pay</li><li>Bereavement leave</li></ul><h2>Location & Working Pattern</h2>This role is based in Swansea (SA6) and is office-based. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/R2F2aW4uV2lsbGlhbXMuNTE2OTAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-08-18T16:29:18Z

Elite R3 Systems Accountant

Cardiff, Cardiff
remote
Permanent
60000 - 90000 GBP / Yearly
Robert Half Talent Solutions are currently working with an organisation in the legal sector for a permanent Financial Systems Accountant with deep domain expertise in Elite 3E Practice Management Solution to play a critical role in the Day 2 transformation of finance systems. The firm successfully implemented the PMS in the spring of 2024, have operated with the support of external consultants since Go-live, and are now in the steady state to optimise the platform.This new role will drive the optimisation of the platform, delivering efficiency in processes, facilitate the provision of real time insights and analytic reports to drive profitability and improve working capital. Reporting directly to the CFO with a dotted line to the IT Director, the role will be required to work collaboratively between functions to support the future growth of the firm. <ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Be the finance subject matter expert on 3E and all other finance systems utilised by the firm.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Effect change. Champion the PMS and finance systems as the catalyst to solve the firms challenges and be the catalyst to transform the finance function to support the firm.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Create and own the finance process maps to drive continuous improvement, removing manual processes and embedding efficiency into BAU tasks.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Oversee the business intelligence design, improvements and production.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Project work to include the automation of management account production, reporting packs and dashboards.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Relentless pursuit to focus the firm on the key operating metrics, make information readily and easily available to drive improved decision-making.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Be the link between Finance, IT and external consultants.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Ensure system integrity and manage core financial data structures.</li></ul> You will be a qualified accountant with experience of implementing, running and optimising 3E PMS. Salary to £90,000. Remote working with occasional travel to CardiffRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2hhcmxvdHRlLmFsbGVuLjcwNDIxLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-10-05T13:43:22Z

Finance Manager

Cheltenham, Gloucestershire
remote
Temporary
250 - 270 GBP / Daily
Robert Half Finance & Accounting are supporting a business based in Cheltenham needing an interim Finance Manager to join them for an initial period of eight months. Role: Finance Manager Start date: ASAP Duration: 8 months, with potential of extension Location: Cheltenham Hybrid working: 2 days per week in the office Day rate: Up to £270 umbrella Role summary: <ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li lang="en-US" style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Line management of a small team </li><li lang="en-US" style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Overseeing both the accounts payable and receivable ledgers - dealing with escalation, offering support & guidance to the team</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;" lang="en-US">Sharing ideas & implementation of best practice & process improvement </li></ul> Skills/Experience needed: <ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;" lang="en-US">Strong people management skills</li><li lang="en-US" style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Ability to work autonomously </li><li lang="en-US" style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Proven experience of implementing best practice/process improvement </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;" lang="en-US">Willingness to learn </li><li lang="en-US" style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">NetSuite experience - Desirable </li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/U3RlcGguTWFubGV5LjgxMTY5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-08-17T13:35:26Z

Director of Finance & Operations

Bristol, Bristol
remote
Contract
75000 - 75000 GBP / Yearly
Robert Half is exclusively partnering with a well-established Bristol-based charity to appoint a Director of Finance & Operations, covering maternity leave.You'll sit on the Senior Management Team, act as strategic lead for finance, operations and grant-making, and report directly to the CEO - equally comfortable in the Boardroom and close to operational detail.Location: Bristol - hybrid 2 days onsite.Salary: Circa £75,000Reporting to: Chief Executive OfficerDuration: 12 month FTCDirect reports: Financial Controller, Head of Grants, Head of Operations The charity has recently been through a merger, and this role will help steer the resulting change programme, including a finance system implementation already in flight.What You'll Do:<ul><li>Own budgeting, forecasting, management accounts and month-end close, reporting into the Finance & Grants and Audit Committees.</li><li>Lead risk, governance and policy - including company secretary duties and Board/committee papers.</li><li>Act as HR lead, overseeing payroll, pay and staff wellbeing. Manage two investment portfolios and a portfolio of let properties, including rent reviews and lease renewals.</li><li>Run the year-end audit and SORP-compliant statutory accounts.</li><li>Oversee IT and operational projects, and line-manage a Financial Controller, Head of Operations and Head of Grants - a team currently settling into some new appointments.</li></ul> About You:<ul><li>Qualified accountant with senior/Director-level experience in the charity sector - essential, to hit the ground running.</li><li>Confident presenting to Trustees and Boards, and translating finance for non-finance audiences.</li><li>Strong, adaptable people leader - comfortable managing a varied team through a period of change.</li><li>Working knowledge of charity SORP and UK charity governance.</li></ul> For more information or to apply, please contact Hannah Curnow on 01179 935459 or apply directly to this advert. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/aGFubmFoLmN1cm5vdy4yNDYxNy4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-09-03T16:08:48Z

6 results for Second Line Support in Caerdydd, Cardiff