<p class="isSelectedEnd">Robert Half have partnered to present a 3rd Line / Infrastructure Engineer vacancy. We are looking for an experienced 3rd Line & Infrastructure Engineer to provide technical support, maintain secure and reliable IT systems, and take ownership of complex technical issues. The role will also support the delivery of IT projects and work closely with colleagues to provide an excellent service to users.</p><h3>Key Skills & Experience</h3><ul data-spread="false"><li>3+ years' experience in an ICT support or infrastructure environment.</li><li>Strong 3rd line troubleshooting and problem-solving skills.</li><li>Good knowledge of Microsoft 365, Azure, Entra ID, Active Directory and Group Policy.</li><li>Experience supporting Windows devices, Chromebooks, Android devices and Microsoft environments.</li><li>Good understanding of networking, including DNS, DHCP, VPNs, routers, switches and wireless.</li><li>Experience with device management, deployment and IT service management systems.</li><li>Knowledge of PowerShell, security and system monitoring.</li><li>Experience contributing to IT projects, including technical implementation, planning and reporting.</li><li>Strong customer service, communication and organisational skills.</li><li>Ability to prioritise workload, work under pressure and take ownership of issues.</li><li>Self-motivated, collaborative and committed to ongoing learning.</li><li>Willingness to travel between locations and a clean driving licence.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RmF6Lk5hbmRvby4wOTM2OS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p class="isSelectedEnd">Robert Half are support a client to recruit for an IT Support Engineer. As part of the IT Services Team, you will provide day-to-day IT support to colleagues across Microsoft 365 and internal systems.</p><h3>Key Responsibilities</h3><ul data-spread="false"><li>Manage helpdesk tickets and resolve IT issues efficiently</li><li>Support laptops, monitors, docks and meeting room equipment</li><li>Provide support for corporate iPhones and personal devices</li><li>Troubleshoot network and connectivity issues</li><li>Manage user accounts for new starters and leavers</li><li>Keep IT asset records up to date</li><li>Provide basic IT inductions for new users</li><li>Manage Teams, Exchange Online groups and distribution lists</li><li>Assist with IT equipment rollouts and office projects</li><li>Support users with Microsoft 365 and internal applications</li><li>Help maintain the helpdesk, automated processes and phishing awareness systems</li><li>Embrace new technologies, including automation and AI</li></ul><h3>About You</h3><p class="isSelectedEnd">You will be organised, detail-focused and customer-focused, with strong communication and problem-solving skills. You should be comfortable supporting users and keen to learn new technologies.</p><h3>Experience Required</h3><ul data-spread="false"><li>At least 3 years of hands-on IT support experience</li><li>Active Directory administration</li><li>Windows 11 and Microsoft 365 support</li><li>Laptop hardware support</li><li>Ticket-based helpdesk systems</li><li>Video conferencing equipment</li><li>Strong troubleshooting and customer service skills</li></ul><h3>Desirable</h3><ul data-spread="false"><li>Azure and Azure AD</li><li>Microsoft or CompTIA qualifications</li><li>iPhone and iOS support</li><li>Power Automate</li><li>Software testing</li><li>ITIL</li></ul><p>The role offers a friendly, supportive working environment, good work/life balance and hybrid working</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RmF6Lk5hbmRvby40MzY2Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>Commercial Finance Analyst - Permanent - Up to £50k + bonus - Caerphilly - Hybrid </strong></p><p>Robert Half are thrilled to be working with a large, established and fast-paced service-led organisation, in the search for a permanent Commercial Finance Analyst, offering hybrid working and up to £50,000.</p><p>This is a fantastic opportunity for someone who wants to work closely with senior operational and commercial stakeholders - turning complex financial and operational data into clear insight that drives better business decisions.</p><p>This isn't a reporting role where you simply produce numbers and send them on. You'll have the opportunity to understand what is happening behind the numbers, work directly with operational leaders and influence decisions around profitability, productivity, cost and service performance. You'll gain broad exposure across commercial finance, operational performance, supplier management, budgeting, forecasting and business partnering, while playing a visible role in driving continuous improvement.</p><p><strong>Key Details: </strong></p><ul><li><strong>Job Title</strong>: Commercial Finance Analyst</li><li><strong>Salary</strong>: £40k - £50k, DOE, + 10% bonus</li><li><strong>Location:</strong> Caerphilly</li><li><strong>Working Pattern</strong>: Full-time - hybrid - 3 days onsite, 2 days remote (fully onsite required for first 6 months)</li><li><strong>Benefits</strong>: Employee discounts, Virtual GP, 23 days holiday + bank holidays, free parking, improved parental and paternity leave and more!</li></ul><p><strong>Responsibilities: </strong></p><ul><li>Producing weekly and monthly financial reporting across revenue, costs, margins and operational KPIs.</li><li>Analysing performance against budget, forecast and prior periods, identifying the operational drivers behind the numbers.</li><li>Partnering with Regional Managers, Operations Managers and Service Teams to improve financial and operational performance.</li><li>Providing insight into route profitability, labour productivity, utilisation and cost-to-serve.</li><li>Developing and maintaining KPI dashboards covering areas such as revenue per engineer, jobs per day, route efficiency and cost per service.</li><li>Supporting budgeting, forecasting and month-end, including accruals, prepayments and cost allocations.</li><li>Working closely with Procurement, Operations, HR and Finance to improve supplier performance, purchasing and cost efficiency.</li><li>Analysing temporary labour, overtime, subcontractor and consumable costs to identify opportunities for savings and improved margins.</li><li>Challenging assumptions and using data to uncover opportunities for operational efficiency and commercial improvement.</li><li>Extracting, manipulating and analysing large volumes of data from finance and operational systems.</li><li>Improving reporting through automation, standardisation and collaboration with BI/Data teams.</li><li>Supporting financial controls, governance and audit requirements.</li></ul><p><strong>Requirements: </strong></p><ul><li>Someone who is analytical, commercially curious and confident working with stakeholders.</li><li>Part or fully qualified (ACCA, CIMA or ACA).</li><li>Experience in a commercial finance, management reporting or analytical role.</li><li>Strong financial modelling and analytical skills.</li><li>Advanced Excel capability.</li><li>Experience turning large volumes of data into meaningful, actionable insight.</li><li>Strong communication and stakeholder management skills.</li><li>The confidence to challenge constructively and ask the right questions.</li><li>A proactive, self-starting approach with a genuine interest in improving how things are done.</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuMTI4ODkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>A specialist engineering team is expanding within a highly secure technology environment and is looking to speak with experienced Software Developers.</p><p>What we're looking for:</p><ul><li>Strong experience with Java, Python and/or JavaScript/TypeScript</li><li>Cloud exposure across AWS or Azure Experience working in complex, high-assurance environments</li><li>Willingness to work primarily onsite in Manchester, Gloucerster or London</li></ul><p><strong>Enhanced Developed Vetting (eDV) clearance is mandatory.</strong></p><p>This is a permanent opportunity with a competitive salary package, additional clearance-related allowance and the chance to work on technically challenging, security-focused programmes. Due to the nature of the work, suitability and eligibility requirements will apply.</p><p>If you have the relevant background and would be open to a confidential conversation, please get in touch.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RmF6Lk5hbmRvby40NTcxNy4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">