Customer Servicessuccess Manager Jobs in Caerdydd, Cardiff

Operations Manager

Bristol, Bristol
remote
Permanent
40000 - 42000 GBP / Yearly
Operations Manager Robert Half Ltd is working in partnership with this organisation to recruit an experienced Operations Manager for this role.Salary: Circa £42,000 + excellent benefits package Hours: Full-time Location: North BristolThe RoleWe are looking for an experienced and highly capable Operations Manager to take ownership of the day-to-day operational running of a busy, organisation.This is a broad, hands-on role suited to someone who enjoys being the lynchpin between multiple stakeholders, teams and functions. You will bring together facilities, health & safety, administration, HR and finance, ensuring that everything works effectively behind the scenes so that the wider organisation can focus on delivering its core purpose.You might come from a multisite retail, hospitality, education, leisure, healthcare or other customer-facing operational environment. What matters most is your ability to manage complexity, build strong relationships and keep multiple priorities moving simultaneously.You will need to be comfortable spinning multiple plates, responding calmly to changing priorities and knowing when to take ownership, when to delegate and when to bring in specialist support.Key ResponsibilitiesOperational Management<ul><li>Take overall responsibility for the effective day-to-day operation of multiple sites.</li><li>Coordinate activity across facilities, administration, HR, finance, compliance and other support functions.</li><li>Act as a key point of contact between operational teams, senior leaders, central functions and external suppliers.</li><li>Identify operational issues early and ensure they are resolved quickly and effectively.</li><li>Develop practical processes and systems that improve efficiency, consistency and service delivery.</li><li>Support the implementation of organisational change and new initiatives.</li></ul>Health, Safety & Compliance<ul><li>Ensure appropriate health & safety systems, procedures and risk assessments are in place and maintained.</li><li>Monitor compliance across sites and ensure actions are followed through.</li><li>Coordinate incident, accident and first-aid processes as required.</li><li>Maintain accurate operational records, policies and documentation.</li><li>Work with relevant specialists and senior colleagues to manage safeguarding, compliance and regulatory requirements.</li></ul>Facilities & Estates<ul><li>Oversee the effective management and maintenance of sites, buildings and facilities.</li><li>Coordinate internal site teams and external contractors and service providers.</li><li>Manage facilities-related contracts and ensure suppliers deliver against agreed standards.</li><li>Ensure appropriate fire, emergency and business continuity arrangements are in place.</li><li>Monitor maintenance requirements, repairs and improvements and ensure issues are progressed to completion.</li></ul>People & HR<ul><li>Work closely with HR/People colleagues on recruitment, onboarding, compliance and employee administration.</li><li>Ensure relevant employment records and compliance checks are maintained.</li><li>Coordinate absence and other people-related processes.</li><li>Support managers and colleagues with operational HR matters, escalating to specialist HR support where appropriate.</li></ul>Finance & Administration<ul><li>Work with finance colleagues to monitor budgets, expenditure and operational costs.</li><li>Support purchasing, invoicing and supplier management.</li><li>Ensure operational spend represents good value and is appropriately controlled.</li><li>Oversee administration processes and ensure teams provide an efficient, professional service.</li><li>Maintain accurate records, reports and documentation.</li></ul>Stakeholder Management<ul><li>Build strong and trusted relationships with senior leaders, operational teams, central functions and external partners.</li><li>Act as the link between multiple stakeholders, ensuring information flows effectively and actions are followed through.</li><li>Communicate clearly and confidently with people at all levels.</li><li>Influence and challenge constructively when required while maintaining positive working relationships.</li><li>Represent the organisation professionally with suppliers, contractors and external partners.</li></ul>About YouWe are looking for someone who is:<ul><li>An experienced operations professional, ideally with multisite or multi-location experience.</li><li>Comfortable working across a broad range of operational disciplines rather than within a single specialist function.</li><li>Highly organised, able to prioritise effectively and comfortable managing competing demands.</li><li>A natural problem-solver who takes ownership and gets things done.</li><li>A confident and engaging communicator who can build relationships quickly.</li><li>Adaptable and calm under pressure, with the ability to respond to changing circumstances.</li><li>Commercially aware and comfortable working with budgets, suppliers and operational costs.</li><li>Confident working with health & safety, facilities, HR and compliance processes.</li><li>Able to influence and coordinate people without always having direct authority.</li><li>Comfortable moving between strategic thinking and practical, hands-on problem solving.</li><li>Someone who enjoys being the person who keeps all the moving parts connected and on track.</li></ul>ExperienceWe would particularly welcome applications from candidates with experience in multisite retail, hospitality, leisure, education, healthcare, property, facilities or other complex customer-facing environments.You do not need to have worked in the same sector. We are more interested in your operational breadth, judgement, communication skills and ability to manage complexity.Above all, you will be someone who can walk into a busy environment, understand what needs to happen, bring the right people together and make sure it gets done.What Success Looks LikeSuccess in this role means that the organisation's sites run safely, efficiently and consistently, people know who to go to when they need help, issues are resolved before they become problems, and senior leaders have confidence that the operational detail is being well managed.You will be the person who connects the dots, keeps things moving and makes the complicated look straightforward. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuNjM5NjguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-08-17T09:35:12Z

Recruitment Consultant / Resourcer

Bristol, Bristol
remote
Permanent
- GBP / Yearly
Recruitment Consultant / Resourcer (180 Delivery) Location: Bristol (Minimum 3 days per week in the office) Salary: £neg dependent on experience Start Date: ImmediateLooking for a recruitment role without the pressure of business development?We're seeking an experienced Recruitment Consultant / Resourcer to join our growing Talent Solutions Delivery Centre. Based in Bristol, this is a delivery-focused role, ideal for someone who excels at sourcing and engaging high-calibre talent but prefers to leave new business generation to others.The RoleYou'll be responsible for identifying, engaging and managing candidates across a wide range of temporary and permanent vacancies, supporting multiple locations and business disciplines.Working closely with experienced client-facing consultants, you'll focus on delivering exceptional talent solutions while building strong relationships with senior-level professionals.Key Responsibilities<ul><li>Source, identify and attract high-quality candidates for temporary and permanent positions</li><li>Manage end-to-end candidate processes from initial approach through to placement</li><li>Build talent pipelines across multiple sectors, functions and locations</li><li>Conduct candidate screening, competency interviews and qualification calls</li><li>Develop and maintain relationships with senior and specialist professionals</li><li>Produce candidate shortlists and market insights for hiring managers and clients</li><li>Utilise LinkedIn Recruiter, job boards and proactive search methodologies to identify talent</li><li>Coordinate interviews, feedback and offer management</li><li>Maintain accurate candidate records and ensure compliance standards are met</li><li>Work collaboratively with recruitment consultants and managers to achieve delivery targets</li></ul>About YouEssential Experience<ul><li>Previous recruitment experience gained within an agency or in-house Talent Acquisition environment</li><li>Proven success sourcing candidates for professional, specialist or senior-level positions</li><li>Experience recruiting across multiple disciplines or geographic locations</li><li>Strong candidate management and stakeholder engagement skills</li><li>Excellent communication and relationship-building abilities</li><li>Comfortable working in a fast-paced, target-driven environment</li><li>Available to start immediately or at short notice</li></ul>Ideal Background<ul><li>Agency recruiter seeking a delivery-focused position with no business development responsibility</li><li>Talent Acquisition Partner, Internal Recruiter or Talent Acquisition Specialist looking to leverage sourcing expertise in a consultancy environment</li><li>Experience recruiting professional, managerial or specialist talent</li><li>Strong LinkedIn Recruiter and direct sourcing capability</li></ul>What We Offer<ul><li>Competitive salary and bonus scheme</li><li>Hybrid working (minimum 3 days per week in the Bristol office)</li><li>Collaborative and supportive team environment</li><li>Opportunity to work with senior-level candidates across a variety of sectors and disciplines</li></ul>If you're an experienced recruiter who loves sourcing and candidate engagement but enjoys leaving business development to others, we'd love to hear from you.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/QW50aG9ueS5DbGFyay4zNDk2Ni4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-08-28T09:34:14Z

HR & Office Coordinator

Bristol, Bristol
remote
Contract
30000 - 40000 GBP / Yearly
Office Coordinator - People Ops & Facilities Central Bristol | Fully Office Based | £30,000 - £40,000 DOE | 12 Month FTCRobert Half are working with a growing, innovative business in Central Bristol to find an Office Coordinator who can bring together people operations and office management. This is a varied, hands-on role suited to someone who enjoys being the go-to person in a business - equally comfortable supporting a smooth onboarding process as keeping the office running efficiently day to day.We are ideally looking for immediately available candidates who can start ASAP.Key ResponsibilitiesPeople Operations<ul><li>Coordinating end-to-end onboarding for new starters, including paperwork, system setup, and first-day preparation</li><li>Leading inductions to ensure new employees feel welcomed and set up for success</li><li>Supporting the recruitment process - scheduling interviews, liaising with candidates, and assisting with offer administration</li><li>Maintaining accurate HR records and employee files</li></ul>Office & Facilities<ul><li>Acting as the first point of contact for all office-related matters</li><li>Managing supplier relationships, including cleaning, maintenance, and office supplies</li><li>Overseeing health and safety compliance and general upkeep of the workplace</li><li>Coordinating meeting room bookings, deliveries, and general office logistics</li><li>Supporting with ad hoc events and team activities</li></ul>About You<ul><li>Previous experience in an office coordination, HR administration, or operations support role</li><li>Excellent organisational skills with the ability to juggle competing priorities</li><li>A proactive, can-do approach and confidence dealing with people at all levels</li><li>Strong communication skills, both written and verbal</li><li>Comfortable working independently and taking ownership of tasks</li></ul>What's on Offer<ul><li>Salary of £30,000 - £40,000, depending on experience</li><li>Based full-time in Central Bristol</li><li>A varied role at the heart of the business, with genuine scope to shape how it develops</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuOTUwODYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-10-01T12:47:50Z

Accounts Assistant

Bristol, Bristol
remote
Temporary
14 - 16 GBP / Hourly
Robert Half are currently supporting a business based in Avonmouth Bristol, who are looking for a Purchase Leger Clerk to join their team on a 4-month interim assignment.This role presents an opportunity for an individual with experience in Accounts Payable or a similar Finance role to contribute to the efficient functioning of the finance team, graduates are welcome to apply.Start Date: ASAPRole: Accounts Payable ClerkLocation: AvonmouthRate: £14ph - £16ph plus holiday payOffice BasedResponsibilities:<ul><li>Invoice processing</li><li>Statement Reconciliations</li><li>Managing AP inbox</li><li>Expenses Processing</li><li>Adhoc duties as required.</li></ul>Requirements:<ul><li>Accounts Payable or similar finance experience</li><li>Proactive</li><li>Good Communication Skills</li></ul>For more information on this role please apply online or email your CV Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/bGV3aXMueW91bmcuOTI3MjcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-10-01T11:03:04Z

Accounts Assistant

Bristol, Bristol
remote
Temporary
30000 - 35000 GBP / Yearly
Robert Half Finance & Accounting are currently supporting a business who are looking for an Interim Accounts Assistant to join them for a period of 3-4 months. This is a fully remote, full time position. Role: Accounts Assistant Location: Fully remote Start date: Flexible Duration: 3 - 4 months Money: £30,000 - £35,000 (DOE & hourly rate equivalent)Responsibilities:<ul data-assistant-stream-block="" class="xonam98 x1epdd7z xemmon1 xn020vs xfl32do xluzp7q x1yc453h x38giro xat24cr x1xobyvs x1fv8qjw xdj266r xrxpjvj x1bxe5rh" data-assistant-stream-block-index="1"><li>Manage billing and sales ledger activities</li><li class="x1datfip xp5n6w9 x2xbuc6 xlty9xr xitg8i0 xlecmv9 x1ytk7xi" data-streaming-stylex-tokens="xlty9xr xitg8i0 xlecmv9 x1ytk7xi">Process payments, receipts and refunds</li><li data-streaming-stylex-tokens="xlty9xr xitg8i0 xlecmv9 x1ytk7xi" class="x1datfip xp5n6w9 x2xbuc6 xlty9xr xitg8i0 xlecmv9 x1ytk7xi">Monitor outstanding balances and follow up on debts</li><li data-streaming-stylex-tokens="xlty9xr xitg8i0 xlecmv9 x1ytk7xi" class="x1datfip xp5n6w9 x2xbuc6 xlty9xr xitg8i0 xlecmv9 x1ytk7xi">Handle customer account and payment queries</li><li class="x1datfip xp5n6w9 x2xbuc6 xlty9xr xitg8i0 xlecmv9 x1ytk7xi" data-streaming-stylex-tokens="xlty9xr xitg8i0 xlecmv9 x1ytk7xi">Maintain accurate financial records and schedules</li><li class="x1datfip xp5n6w9 x2xbuc6 xlty9xr xitg8i0 xlecmv9 x1ytk7xi" data-streaming-stylex-tokens="xlty9xr xitg8i0 xlecmv9 x1ytk7xi">Manage payment systems and cash collections</li><li class="x1datfip xp5n6w9 x2xbuc6 xlty9xr xitg8i0 xlecmv9 x1ytk7xi" data-streaming-stylex-tokens="xlty9xr xitg8i0 xlecmv9 x1ytk7xi">Complete banking and account reconciliations</li><li data-streaming-stylex-tokens="xlty9xr xitg8i0 xlecmv9 x1ytk7xi" class="x1datfip xp5n6w9 x2xbuc6 xlty9xr xitg8i0 xlecmv9 x1ytk7xi">Support related finance and ledger activities</li><li data-streaming-stylex-tokens="xlty9xr xitg8i0 xlecmv9 x1ytk7xi" class="x1datfip xp5n6w9 x2xbuc6 xlty9xr xitg8i0 xlecmv9 x1ytk7xi">Assist with month-end and audit requirements</li></ul> Skills/experience needed: <ul><li>Previous experience in a similar position (Accounts receivable)</li><li>Comfortable working remotely </li><li>Ability to work on own initiative </li><li>Pro-active attitude </li><li>Computer literate </li><li>High attention to detail </li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/U3RlcGguTWFubGV5LjAzODcwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-09-21T17:02:36Z

5 results for Customer Servicessuccess Manager in Caerdydd, Cardiff