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4 results for Customer Servicessuccess Manager in Birmingham, Birmingham

Head of Finance
  • Northampton, Northamptonshire
  • remote
  • Permanent
  • 70000 - 90000 GBP / Yearly
  • <p><strong>Northampton</strong><br /><strong>Exclusive Retained Search - Robert Half - Head of Finance</strong></p><p>Robert Half are proud to be exclusively retained by <strong>Miswa Chemicals Limited</strong> to appoint a <strong>Head of Finance</strong> based in <strong>Northampton</strong> in the <strong>office full time</strong>.</p><p>This role represents an opportunity for a <strong>high-performing finance leader</strong> to play a central role in scaling an ambitious manufacturing business while working closely with the owners and progressing toward a <strong>Finance Director position</strong> as the company continues its growth trajectory.</p><p><strong>The Opportunity</strong></p><p>Miswa is a fast-growing, independent British manufacturer of transportation and industrial chemical solutions with a clear ambition to scale to £50m+ revenue by FY29 while maintaining disciplined, profitable growth.</p><p>The business is seeking a high-calibre Head of Finance to manage a small finance function with a huge opportunity to expand, with aspirations toward a future Finance Director role, to lead financial strategy through its next phase of expansion. This role will suit an experienced finance leader from an SME or entrepreneurial environment who is commercially sharp, operationally grounded and comfortable partnering closely with owner-directors.</p><p> </p><p><strong>Role Purpose</strong></p><p>The Head of Finance will provide strategic and operational financial leadership, ensuring the business maintains strong financial discipline while scaling. The role will focus on delivering:</p><p><br />* Profitable and sustainable growth<br />* Rigorous financial control<br />* Strong cash flow management<br />* Robust governance and reporting<br />* Optimised funding structures<br />* Strategic readiness for future acquisitions</p><p>Working closely with the owners, the Head of Finance will strengthen profitability, build financial resilience and elevate the finance function to support long-term growth.</p><p><strong>Strategic Financial Leadership</strong><br />* Partner with the Managing Director and Board on long-term financial strategy<br />* Deliver EBITDA and cash targets aligned to the <strong>£50m growth plan</strong><br />* Lead disciplined capital allocation and investment decisions</p><p><strong>Profitability &amp; Margin Management</strong><br />* Deliver SKU, customer and channel margin analysis<br />* Identify margin erosion and implement corrective action<br />* Support pricing governance and commercial decisions<br />* Drive continuous improvement in gross and net profitability</p><p><strong>Cash Flow &amp; Reserve Development</strong><br />* Implement rolling <strong>6-12 month cash flow forecasting</strong><br />* Optimise working capital across inventory, receivables and payables<br />* Build and protect a meaningful cash reserve<br />* Develop structured plans to build an acquisition reserve</p><p><strong>Funding &amp; Banking Oversight</strong><br />* Manage and optimise <strong>invoice discounting facilities</strong><br />* Oversee asset finance and commercial loan arrangements<br />* Support renegotiation of banking facilities and cost of capital<br />* Maintain strong relationships with lenders and advisors</p><p><strong>Capex &amp; Investment Planning</strong><br />* Introduce structured ROI and payback analysis<br />* Evaluate capital expenditure proposals<br />* Ensure investment decisions align with strategic priorities</p><p><strong>Budgeting &amp; Financial Governance</strong><br />* Lead annual budgeting and forecasting processes<br />* Oversee delivery of clear monthly management accounts and board packs<br />* Implement financial dashboards aligned to key KPIs</p><p><strong>Operational Financial Control</strong><br />* Strengthen cost discipline across operations and production<br />* Link operational metrics to financial performance<br />* Drive financial accountability throughout the organisation</p><p><strong>Finance Team Leadership</strong><br />* Lead, develop and mentor the finance team<br />* Conduct structured performance reviews<br />* Improve reporting accuracy, systems and processes<br />* Oversee payroll governance and compliance</p><p><strong>FX &amp; Risk Management</strong><br />* Develop and manage a structured foreign exchange strategy<br />* Protect margins through forward planning and hedging where appropriate<br />* Identify and manage financial risk proactively</p><p><strong>Candidate Profile</strong></p><p>We are seeking a commercially minded <strong>Head of Finance / aspiring Finance Director</strong> with:<br />* <strong>ACCA qualified (or equivalent)</strong><br />* Proven success within an <strong>SME growth environment</strong><br />* Strong experience driving <strong>profitability and margin improvement</strong><br />* Advanced <strong>working capital and cash flow management expertise</strong><br />* Experience managing <strong>invoice discounting, asset finance and loan structures</strong><br />* Track record renegotiating banking facilities<br />* Experience preparing businesses for <strong>acquisition or investment</strong><br />* Ability to operate effectively at <strong>Board level</strong><br />* Hands-on style with strong operational understanding<br />* High integrity and discretion when working with founders/owners</p><p> </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/YmhhdmluLmtvdGVjaGEuMjQxODEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-03-13T09:16:29Z
Accounts Assistant
  • Oxford, Oxfordshire
  • remote
  • Permanent
  • 32000 - 35000 GBP / Yearly
  • <p>Robert Half Ltd are pleased to be working an organisation in Banbury to recruit a <strong>Temporary Accounts Assistant</strong>. This is a hands-on, fast-paced role supporting day-to-day finance operations.</p><p>Initially on a short-term basis, with someone able to start next week preferred.</p><p> </p><p><strong>The role:</strong></p><ul><li>Managing sales and purchase ledger activities</li><li>Processing invoices, reconciliations, and payment runs</li><li>Supporting cash collection and aged debt management</li><li>Assisting with month-end tasks and general finance support</li><li>Liaising with customers and suppliers to resolve queries</li></ul><p> </p><p><strong>About you:</strong></p><ul><li>Previous experience in an accounts or sales ledger role</li><li>Good Excel skills and strong attention to detail</li><li>Able to manage workload and work to deadlines</li><li>Confident communicator with a proactive approach</li><li>Sage 50 experience beneficial</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RWxsZW4uQ2h1bmcuNzkzNDguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-03-19T18:28:22Z
Accounts Assistant
  • Olney, Buckinghamshire
  • remote
  • Permanent
  • 26000 - 28000 GBP / Yearly
  • <h2 data-start="189" data-end="212">Accounts Assistant</h2><p><strong>Office based full time - Monday - Friday (9am - 5.30pm)</strong></p><p data-end="295" data-start="213">Location: Olney, Bedfordshire</p><p data-start="213" data-end="295"><br data-end="245" data-start="242" /> <strong data-end="264" data-start="245">Salary: £28,000</strong></p><p data-end="295" data-start="213"> </p><h3 data-start="297" data-end="318">The Opportunity</h3><p data-start="319" data-end="608">This is a fantastic opportunity for an Accounts Assistant to join a busy finance team in a hands-on, varied role. Reporting to the Financial Controller, you'll support both the purchase and sales ledger functions, helping ensure accurate financial records and smooth day-to-day operations.</p><p data-start="610" data-end="705">Ideal for someone organised, detail-focused, and confident working in a fast-paced environment.</p><h3 data-end="738" data-start="712">Key Responsibilities</h3><p data-end="770" data-start="740"><strong data-end="768" data-start="740">Sales Ledger &amp; Invoicing</strong></p><ul data-start="771" data-end="1127"><li data-end="829" data-start="771"><p data-end="829" data-start="773">Raise chargeable callouts and service-related invoices</p></li><li data-end="895" data-start="830"><p data-end="895" data-start="832">Produce daily zero-rated invoices against works order numbers</p></li><li data-end="925" data-start="896"><p data-start="898" data-end="925">Raise weekly PPM invoices</p></li><li data-end="994" data-start="926"><p data-start="928" data-end="994">Resolve rejected customer invoices with supporting documentation</p></li><li data-start="995" data-end="1050"><p data-end="1050" data-start="997">Process credit notes with appropriate authorisation</p></li><li data-start="1051" data-end="1127"><p data-start="1053" data-end="1127">Support credit control by chasing outstanding debt and resolving queries</p></li></ul><p data-start="1129" data-end="1150"><strong data-start="1129" data-end="1148">Purchase Ledger</strong></p><ul data-end="1516" data-start="1151"><li data-end="1221" data-start="1151"><p data-end="1221" data-start="1153">Match, code, and process purchase invoices against purchase orders</p></li><li data-start="1222" data-end="1283"><p data-end="1283" data-start="1224">Investigate and resolve supplier account queries promptly</p></li><li data-start="1284" data-end="1375"><p data-start="1286" data-end="1375">Liaise with suppliers to ensure payments align with cashflow forecasts and credit terms</p></li><li data-end="1446" data-start="1376"><p data-start="1378" data-end="1446">Prepare supplier payments via online banking and issue remittances</p></li><li data-end="1516" data-start="1447"><p data-end="1516" data-start="1449">Reconcile supplier statements and maintain aged creditors reports</p></li></ul><p data-start="1518" data-end="1547"><strong data-end="1545" data-start="1518">General Finance Support</strong></p><ul data-start="1548" data-end="1793"><li data-end="1585" data-start="1548"><p data-start="1550" data-end="1585">Maintain the accounts email inbox</p></li><li data-start="1586" data-end="1633"><p data-end="1633" data-start="1588">Raise and amend purchase orders as required</p></li><li data-start="1634" data-end="1702"><p data-start="1636" data-end="1702">Distribute customer purchase orders to relevant project managers</p></li><li data-end="1734" data-start="1703"><p data-start="1705" data-end="1734">Support month-end deadlines</p></li><li data-start="1735" data-end="1793"><p data-start="1737" data-end="1793">Undertake filing and ad-hoc finance duties as required</p></li></ul><h3 data-start="1800" data-end="1815">About You</h3><ul data-end="2088" data-start="1816"><li data-start="1816" data-end="1890"><p data-end="1890" data-start="1818">Previous experience in an Accounts Assistant or Finance Assistant role</p></li><li data-end="1952" data-start="1891"><p data-start="1893" data-end="1952">Good understanding of purchase and sales ledger processes</p></li><li data-end="2005" data-start="1953"><p data-start="1955" data-end="2005">Comfortable dealing with customers and suppliers</p></li><li data-start="2006" data-end="2058"><p data-end="2058" data-start="2008">Highly organised with strong attention to detail</p></li><li data-start="2059" data-end="2088"><p data-end="2088" data-start="2061">Able to work to deadlines</p></li></ul><h3 data-end="2116" data-start="2095">What's on Offer</h3><ul data-start="2117" data-end="2462"><li data-start="2117" data-end="2142"><p data-start="2119" data-end="2142">Salary of <strong data-end="2140" data-start="2129">£28,000</strong></p></li><li data-end="2248" data-start="2143"><p data-start="2145" data-end="2248">23 days holiday plus a <strong data-end="2202" data-start="2168">paid day off for your birthday</strong> (to be taken within four weeks either side)</p></li><li data-start="2249" data-end="2319"><p data-start="2251" data-end="2319">Access to an employee benefits platform with hundreds of discounts</p></li><li data-end="2384" data-start="2320"><p data-start="2322" data-end="2384">Purpose-built offices in Olney with <strong data-start="2358" data-end="2382">free on-site parking</strong></p></li><li data-start="2385" data-end="2416"><p data-start="2387" data-end="2416">Supportive team environment</p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/YmhhdmluLmtvdGVjaGEuMzUwNzUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-02-16T14:43:23Z
Accounts Assistant
  • Witney, Oxfordshire
  • remote
  • Permanent
  • 28000 - 31000 GBP / Yearly
  • <p>Robert Half are pleased to be partnering with an established organisation based in <strong>Witney </strong>(Stanton Harcourt) to recruit a <strong>Senior Accounts Assistant</strong>. The Senior Accounts Assistant will receive a salary of up to <strong>£31,000</strong> along with other attractive benefits including <strong>hybrid remote working</strong>, you will only be expected in the <strong>office 2 days</strong> a week!</p><p> </p><p><strong>Primary responsibilities; </strong></p><p> </p><ul><li>Ensuring that all invoices are processed and paid promptly</li><li>Resolving queries quickly and efficiently</li><li>Maintaining the purchase ledger.</li><li>Collaborating with suppliers and internal staff to resolve payment queries</li><li>Reconciliation of Supplier Statements using our AI tool</li><li>Processing Supplier Invoices</li><li>Conducting account analysis</li><li>Payment runs</li><li>Any additional Adhoc duties</li></ul><p> </p><p> </p><p><strong>Key experience and attributes; </strong></p><p> </p><p> </p><ul><li>3 years experience working in accounts payable</li><li>Enthusiastic and motivated</li><li>A Team player</li><li>Positive working attitude</li><li>Eager to advance career</li><li>CIS experience is desirable</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Sm9yZGFuLldlc3QuMjc4NzUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-02-03T18:12:42Z