8 results for Customer Servicessuccess Manager in Birmingham, Birmingham

Remote Proposal Manager

Milton Keynes, Buckinghamshire
remote
Permanent
40000 - 60000 GBP / Yearly
Proposal ManagerSalary: Competitive Salary & Excellent Benefits Location: Fully Remote with travel to London when required for site visits and bid solution workshops. Sector: Cleaning Services | Facilities Management Robert Half is working in partnership with a leading UK provider of Cleaning, Facilities Management to recruit an experienced Proposal Manager / Bid Writer.This is an exciting opportunity to join a growing organisation where you'll take ownership of high-quality, client-focused tender submissions across a diverse portfolio of cleaning, workplace, property and support service contracts.This is a hands-on, end-to-end role combining bid strategy, proposal development, stakeholder management and submission leadership. Working closely with operational, commercial and technical teams, you'll develop compelling, compliant proposals that clearly demonstrate value, innovation and service excellence while aligning with client requirements.Key Responsibilities<ul><li>Manage the full bid lifecycle from opportunity qualification, PQQs, SQs and EOIs through to ITTs, presentations, contract clarifications and submission.</li><li>Lead bid strategy, develop win themes and create compelling value propositions that differentiate the business.</li><li>Coordinate bid kick-off meetings, storyboarding sessions and review meetings to ensure successful delivery.</li><li>Write, edit and review high-quality, benefit-led proposal content tailored to individual client requirements.</li><li>Ensure all submissions are fully compliant, professionally presented and delivered within agreed deadlines.</li><li>Work collaboratively with operational, commercial, finance and technical stakeholders to develop innovative and commercially viable service solutions.</li><li>Manage bid plans, submission programmes and stakeholder communications throughout the bid process.</li><li>Coach subject matter experts on bid best practice to continually improve submission quality.</li><li>Undertake client, competitor and market research to strengthen bid strategy and maximise win rates.</li><li>Support client presentations, interviews and post-tender clarification responses.</li><li>Drive continuous improvement through bid reviews, lessons learned and best practice.</li></ul>About YouWe're looking for an experienced bid professional who can demonstrate:<ul><li>Proven success managing bids and proposals within Cleaning Services and Facilities Management, or the wider built environment sector.</li><li>Exceptional proposal writing, editing and communication skills.</li><li>Experience managing end-to-end tender submissions across both public and private sector opportunities.</li><li>Strong organisational and project management skills, with the ability to manage multiple concurrent bids.</li><li>Confidence engaging and influencing senior operational, commercial and technical stakeholders.</li><li>A collaborative, proactive approach with a passion for producing high-quality winning submissions.</li></ul>Salary & Benefits<ul><li>Competitive salary depending on experience.</li><li>33 days holiday </li><li>Company sick pay</li><li>Flexible benefits, which include the opportunity to buy up to 5 days extra holiday</li><li>Maternity and Paternity pay</li><li>24hr online GP access as well as mental health, wellness, financial and legal support</li><li>Life assurance cover</li><li>Two paid volunteering days annually - from beach cleans to supporting your local community. You choose…</li><li>More than 250 perks and hundreds of exclusive deals and discounts</li><li>Lots of training, development and apprenticeships opportunities programmes to grow and progress your career</li><li>Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion </li><li>All year-round recognition and annual awards programme to thank our shining stars</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/YmhhdmluLmtvdGVjaGEuMDIwODQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-07-14T07:39:30Z

Graduate Recruitment Consultant

Solihull, West Midlands
remote
Permanent
25000 - 30000 GBP / Yearly
<h1>Graduate Business Development Executive (Recruitment)</h1>Location: Birmingham / Hybrid Salary: £25,000 - £30,000 + Uncapped Commission Job Type: Permanent, Full-Time<h2>The Opportunity</h2>We're looking for an ambitious and driven graduate to join our recruitment business as a Graduate Business Development Executive. This is an excellent opportunity for someone looking to build a successful career in sales and recruitment, with clear progression into a Recruitment Consultant, Senior Consultant, or Management role.You'll learn how to identify new business opportunities, build relationships with hiring managers and business leaders, and help connect exceptional talent with leading organisations.This is a fast-paced, people-focused role that offers significant earning potential, ongoing training, and genuine career progression.<h2>Key Responsibilities</h2><ul><li>Identify and engage prospective clients through phone, email, LinkedIn, and networking activities.</li><li>Build relationships with Finance Directors, CFOs, HR leaders, and hiring managers.</li><li>Generate new business opportunities and arrange client meetings.</li><li>Develop knowledge of local markets, industries, and hiring trends.</li><li>Support experienced consultants in winning and delivering recruitment assignments.</li><li>Maintain and grow a pipeline of prospective clients.</li><li>Attend networking events and industry functions.</li><li>Use CRM systems to manage client activity and business development efforts.</li><li>Work towards individual and team revenue targets.</li><li>Become a trusted advisor to clients on hiring strategies and market trends.</li></ul><h2>About You</h2><ul><li>Recent graduate or equivalent.</li><li>Strong communication and relationship-building skills.</li><li>Competitive, resilient, and motivated by success.</li><li>Naturally curious with a commercial mindset.</li><li>Confident speaking to senior stakeholders and decision-makers.</li><li>Excellent organisational skills and attention to detail.</li><li>Comfortable working in a target-driven environment.</li><li>Enthusiastic, coachable, and eager to learn.</li></ul><h2>What We Offer</h2><ul><li>Competitive basic salary.</li><li>Uncapped commission structure.</li><li>Comprehensive recruitment and sales training programme.</li><li>Clear progression pathway with regular promotions.</li><li>Mentoring from experienced recruitment professionals.</li><li>Hybrid working arrangements.</li><li>Incentive trips, lunch clubs, and team rewards.</li><li>Private healthcare and additional benefits.</li><li>Opportunity to build a highly rewarding long-term career.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmF5LkJob2phbmkuODI0NzUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-08-26T12:51:35Z

Bid Manager

Derby, Derbyshire
remote
Permanent
50000 - 55000 GBP / Yearly
Robert Half has partnered with a growing services business to recruit for a Bid Manager.About the RoleOur client is looking for an experienced Bid Manager to join their commercial team. Sitting at the heart of the sales cycle, you will take qualified opportunities through solution design, bid development and proposal submission, right through to contract award and handover into delivery. This is a hands on role for a bid professional who genuinely enjoys writing and shaping content, not just coordinating it. The role also carries line management responsibility for a junior member of the bid team.Responsibilities<ul><li>Take ownership of qualified opportunities, developing costed, deliverable solutions in response to client specifications</li><li>Translate tender specifications and scope documents into detailed proposals, working closely with operational and finance colleagues</li><li>Develop competitive pricing models and commercial proposals for internal sign off</li><li>Lead bid writing and proposal management for assigned opportunities, producing persuasive, evaluator focused content</li><li>Manage bid plans, timelines and cross functional input across the business</li><li>Maintain a library of reusable bid content, including case studies, CVs and method statements</li><li>Manage a concurrent portfolio of bids at various pipeline stages, working to tight deadlines</li><li>Support bid/no bid decision making and maintain accurate CRM and pipeline records</li><li>Manage portal based tender activity, including clarification questions and formal submissions</li><li>Represent the business in client facing meetings during the bid process</li><li>Support handover of awarded contracts into delivery</li></ul>Requirements<ul><li>Proven track record as a Bid Manager, managing the full bid lifecycle from qualification through to award</li><li>Strong, independent bid writing skills, able to produce high quality content rather than solely coordinating others</li><li>Experience of solution design within a services based or project driven environment</li><li>Strong commercial acumen, including pricing models, margins and risk</li><li>Experience managing multiple concurrent bids to tight deadlines</li><li>Solid experience with formal tender and procurement processes and e-tendering platforms</li><li>Strong project management and organisational skills</li><li>Experience managing or mentoring junior colleagues</li><li>High IT literacy, including Microsoft Office, CRM systems and document collaboration tools</li></ul>Package<ul><li>Salary: £55,000</li><li>Excellent benefits</li><li>Hybrid working: 3 days per week in the office</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/eWFoeWUuZGluZWguNzA0MDguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-08-26T15:48:37Z

Accounts Assistant

Wolverhampton, West Midlands
remote
Temporary
27000 - 28000 GBP / Yearly
An established and growing business based in Four Ashes is looking to recruit an ambitious Accounts Assistant to join its finance team. This is an excellent opportunity for someone looking to build a long-term career in finance, with exposure to all aspects of transactional accounting and opportunities to develop their skills within a supportive environment.Working closely with the Finance Manager and wider finance team, you will play a key role in ensuring the accurate processing of financial information while gaining valuable experience across month-end and reporting activities.<h2>Key Responsibilities</h2><ul><li>Processing purchase and sales invoices accurately and efficiently</li><li>Maintaining accurate financial records and accounting data</li><li>Performing bank reconciliations and supplier statement reconciliations</li><li>Supporting weekly and monthly payment runs</li><li>Assisting with credit control and customer account management</li><li>Resolving supplier, customer, and internal finance queries</li><li>Supporting month-end processes, including reconciliations and reporting</li><li>Assisting with journals, accruals, and prepayments where appropriate</li><li>Maintaining financial records in line with company procedures and controls</li><li>Contributing to process improvements within the finance function</li><li>Supporting the wider team with ad hoc finance and administrative duties</li></ul><h2>About You</h2><ul><li>Previous experience in an Accounts Assistant, Finance Assistant, Purchase Ledger, Sales Ledger, or similar finance position</li><li>Experience processing high volumes of invoices and maintaining accurate records</li><li>Confident completing bank reconciliations</li><li>Strong attention to detail and high levels of accuracy</li><li>Excellent organisational skills with the ability to meet deadlines</li><li>Strong communication skills and confidence dealing with internal and external stakeholders</li><li>Good working knowledge of Microsoft Excel</li></ul><h2>Desirable</h2><ul><li>AAT qualified or currently studying towards an AAT qualification</li><li>Experience supporting month-end processes</li><li>Knowledge of journals, accruals, and prepayments</li><li>Experience using Sage, Xero, or other accounting software</li></ul><h2>What's on Offer?</h2><ul><li>Full-time, permanent opportunity</li><li>5 days per week office based in Four Ashes</li><li>Genuine career development and progression opportunities</li><li>Exposure to a broad range of finance responsibilities</li><li>Supportive and collaborative working environment</li><li>Study support available for candidates looking to continue their finance qualifications</li></ul>This role would suit an Accounts Assistant looking to develop their finance career within a growing business that can offer ongoing training, increased responsibilities, and opportunities for progression. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmVzc2ljYS5NdXNncmF2ZS42NjY1Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-08-10T15:25:04Z

Head of Financial Planning

Buckingham, Buckinghamshire
remote
Permanent
55000 - 75000 GBP / Yearly
The Permanent Division of Robert Half is currently recruiting for a Head of Financial Planning on behalf of a specialist Service and Data/Information Organisation with offices in Buckingham.The RoleAs Head of Financial Planning you will become a senior member of the Finance leadership team, working closely with the Chief Financial Officer, Head of Financial Operations and other Executive stakeholders to provide strategic leadership in relation to financial planning, performance management and business partnering activities, ensuring that financial insight, forecasting, modelling and analysis support decision making at all levels of the organisation. Day to day duties will consist of:<ul><li>Lead the development and continuous improvement of the Organisation financial planning framework, including annual budgets, rolling forecasts, medium-term plans and long-term financial projections.</li><li>Establish organisation-wide planning methodologies, performance management frameworks and financial modelling standards.</li><li>Provide strategic oversight of management information and financial performance reporting, ensuring outputs support effective institutional decision making and governance.</li><li>Lead the financial evaluation of major investments, commercial opportunities, partnerships and organisational change initiatives, including due diligence annual reviews.</li><li>Develop and maintain complex financial models, including resource allocation methodologies, scenario models, investment appraisals and financial sustainability assessments.</li></ul><ul><li>Provide authoritative financial advice and recommendations to the Chief Financial Officer and Executive Team, on complex financial, commercial and strategic matters.</li><li>Prepare and present reports, business cases, financial models and strategic analyses for senior governance and decision-making forums.</li><li>Translate complex financial information into clear and accessible recommendations for both financial and non-financial audiences.</li><li>Act as a senior point of contact for complex financial planning, forecasting and performance management matters.</li></ul><ul><li>Provide leadership, coaching and performance management for direct reports.</li><li>Assess organisational capability, capacity and future resourcing requirements and make recommendations to support strategic objectives.</li><li>Contribute to the wider development of financial understanding across the Organisation</li></ul>Your profileYou will be a Qualified Accountant with the ability to lead a team and also with substantial experience of leading financial planning, management reporting, and business partnering in a complex organisation, with clear evidence of improving quality, timeliness, and analytical value. This is an excellent role to implement commercial reporting processes and values in order to drive the organisation towards further success.SalaryRole of Head of Financial Planning based in Buckingham is offering a salary up to £75K with hybrid working and excellent additional benefits.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RGVhbi5QdWxsZW4uNDI0MTkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-07-01T14:43:19Z

Accounts Assistant

Gloucester, Gloucestershire
remote
Permanent
28000 - 30000 GBP / Yearly
Robert Half Finance and Accounting are currently looking to recruit an Accounts Assistant to join an exciting Professional Services company experiencing huge growth based in Gloucester. For the right person the client is offering a very competitive:£28,000 - £30,000 plus wider benefits package Role responsibilities will include but not limited to:<ul><li>Assist in maintaining both sales and purchase ledgers, ensuring transactions are recorded accurately</li><li>Process invoices, credit notes, and payments in a timely manner</li><li>Support the reconciliation of bank statements, supplier accounts, and customer balances</li><li>Support month-end and year-end closing procedures</li><li>Prepare and post journal entries as required</li><li>Support credit control</li><li>Assist with various statutory filings</li><li>Respond to internal and external queries regarding financial transactions</li><li>Provide general administrative support to the finance team</li></ul> Person specification:<ul><li>Currently working within purchase ledger or a varied transactional finance role</li><li>Strong understanding of basic accounting principles</li><li>Proficiency in accounting software (e.g. Sage, Xero, QuickBooks)</li><li>Good working knowledge of Microsoft Excel and Outlook</li><li>Excellent attention to detail and organisational skills</li><li>Ability to manage multiple tasks and meet deadlines</li></ul> For the right person the client is offering a very competitive:£28,000 - £30,000 plus wider benefits package Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/VG9tLk1vcmdhbi43OTY0NS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-06-30T20:27:40Z

Accounts Assistant

Milton Keynes, Buckinghamshire
remote
Permanent
30000 - 35000 GBP / Yearly
The Permanent Division of Robert Half is currently recruiting for an Accounts Assistant on behalf of a specialist Engineering business with offices in Milton Keynes.The RoleAs Accounts Assistant you will have a specialism in AR looking after core Credit Control processes whilst also supporting month end processes and providing Finance and Commercial teams with up to date data and support. Day to day duties will consist of:<ul><li>Manage the credit control function across customer accounts</li><li>Process sales updates for customer invoices and credit notes.</li><li>Generate and distribute accurate customer invoices</li><li>Reconcile customer accounts and resolve account discrepancies promptly.</li><li>Manage customer and internal queries, ensuring unpaid invoice queries are passed to the relevant departments and followed through to resolution.</li><li>Support month-end close activities, including journals, balance sheet reconciliations and ad-hoc analytical analysis.</li><li>Process and maintain accounts receivable activity , including recharge invoices, invoice collection and cashbook reconciliation.</li><li>Maintain and implement internal controls to a high standard, ensuring financial records meet company requirements.</li><li>Assist with audits by liaising with auditors and checking for discrepancies in financial accounts.</li></ul>Your ProfileYou will ideally have an Accounting and Finance Degree with a couple of years of finance experience post University looking for a varied and challenging role where you can add value to the business whilst also being supported in your development and growth towards becoming a Qualified Accountant.Salary and BenefitsRole of Accounts Assistant in Milton Keynes is working initially in the office 5 days a week with flexibility for Hybrid once up to speed and is offering a salary of £30-35K.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RGVhbi5QdWxsZW4uODc5MTIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-07-14T18:56:22Z

Accounts Assistant

Bicester, Oxfordshire
remote
Temporary
30000 - 35000 GBP / Yearly
Accounts Assistant6-Month Temporary Contract | Bicester (Hybrid) | Up to £35,000 Robert Half Ltd are working with a business in Bicester that are looking for a an Accounts Assistant to join the team on a temporary basis. This is a broad role ranging across transactional accounting. Key Responsibilities<ul><li>Manage cashbook, sales and purchase ledger activities.</li><li>Complete bank and month-end reconciliations.</li><li>Support credit control and customer statements.</li><li>Process supplier invoices, credit notes, expenses and payment runs.</li><li>Maintain accurate financial records and filing systems.</li><li>Handle confidential financial information appropriately.</li><li>Support the wider finance team with day-to-day tasks.</li></ul> What They're Looking For<ul><li>Strong attention to detail and organisational skills.</li><li>Experience with reconciliations, credit control and payment processing.</li><li>Confident using accounting systems and commercial software.</li><li>Dynamics 365 Business Central experience is desirable.</li><li>Experience implementing a new accounting system would be advantageous.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RWxsZW4uQ2h1bmcuNjcyNDAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-08-20T16:29:03Z