Receptionist in London

What is a receptionist?

A receptionist is the first point of contact for external business visitors. As the face of the company, they are responsible for welcoming guests, taking and redirecting calls, distributing correspondence, booking couriers and giving basic administrative support.

Receptionist job description and responsibilities

The front desk of the business belongs to the receptionist. They are tasked with screening incoming phone calls, welcoming guests, receiving mail and booking couriers. They must be approachable, professional and presentable at all times.

Aside from the social aspect of the job, receptionists undertake basic admin tasks, such as filing and data entry. Their tasks can also include light secretarial work, such as organising refreshments for meetings and taking charge of diary management for the business.

Receptionists are expected to undertake general housekeeping tasks as part of their daily duties. The cleanliness of the reception area and meeting rooms are their responsibility.

Daily tasks include:

Managing the phones (taking and screening calls etc.)

Welcoming and redirecting guests

Diary management for the business

Receiving, sorting and distributing mail/deliveries

Ordering office supplies

Data entry and record maintenance

Meeting room co-ordination

Arranging refreshments for meetings

Basic administration

General housekeeping and facility maintenance

Receptionist job qualifications, skills and experience

It isn’t necessary to have a degree for this role, but employers will be looking for previous experience, as well as experience with Microsoft software package. A presentable appearance and outgoing manner are essential for the role.

Receptionists should have some of the following personal qualities:

Outgoing nature

Ability to learn quickly

Good time management

Excellent written and verbal communication

Ability to multitask

Good organisational skills

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Microsoft Excel

Spreadsheets

Microsoft Word

Switchboard Operations

Office Functions

Receptionist Duties

Customer Service

Schedule Appointments

Answering Inbound Calls

Phone Presenc

Salary for Receptionist in London

25315 - 36600

25th Percentile

25315

Little or no prior experience in the position; still developing relevant skills.

Demand: Low

50th Percentile

29280

Some prior experience in the position; has several relevant skills.

Demand: Moderate

75th Percentile

36600

Extensive prior experience in the position; has mastered relevant skills.

Demand: High

Projected salaries for related positions

Position title

25th Percentile

50th Percentile

75th Percentile

Administrative Assistant

25620

28975

35380

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