<p><strong><span style="text-decoration: underline;">About the Company & Role</span></strong></p><p>Our client is a fast-growing and successfully established retail organisation, expanding within the wellness sector. As a Customer Service Representative, you'll handle a mixture of phone-based customer interactions and administrative tasks. Our client is looking for an empathetic and tech-savvy problem solver with a proactive mindset. This is a fantastic opportunity to grow within a supportive and dynamic environment!</p><p> </p><p><strong><span style="text-decoration: underline;">Duties</span></strong></p><p>Within this role you will:</p><ul><li>Proactively follow up with customers to deliver a top-tier experience, addressing inquiries via phone and email while prioritising their satisfaction.</li><li>Manage customer profiles in the CRM system, ensuring all details are accurate and up to date while coordinating product availability and logistics.</li><li>Organise and track deliveries, liaising with couriers or third-party providers to ensure timely and efficient transport, even to regional locations.</li><li>Handle administrative tasks such as dispatch coordination, CRM updates, and scheduling, all while maintaining a customer-first approach with minimal KPIs.</li><li>Tackle ad-hoc responsibilities, including organising repairs or replacements, resolving issues, and gathering customer feedback to enhance their experience.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Skills & Experience</span></strong></p><ul><li>1-2 years' experience in a call centre role within the retail or logistics sector.</li><li>Strong written, verbal, and interpersonal skills for effective communication.</li><li>Proactive problem-solver, ensuring customer satisfaction with timely follow-ups.</li><li>High emotional intelligence to foster and maintain lasting relationships.</li><li>Passionate about delivering tailored, exceptional service at every touchpoint.</li><li>Proficient in CRM systems, excelling in data and process management.</li><li>Highly organised, adept at multitasking phone calls, admin work, and follow-ups.</li><li>Committed to improving processes for a seamless customer experience.</li><li>Must be an Australian citizen or permanent resident with no working limitations.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Culture & Benefits </span></strong></p><ul><li>Plenty of opportunities for professional growth and development.</li><li>A vibrant team culture that encourages collaboration and celebrates success.</li><li>Regular team events and monthly lunches to foster connection and team spirit.</li><li>Convenient on-site parking for added ease and accessibility.</li><li>Please note that this role is fully on-site.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: </strong>06810-0013253134BS</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjA1NTM5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p>We're on the hunt for immediately available, proactive and efficient Administration Professionals to work in various roles across the South Eastern Suburbs of Melbourne.</p><p>Could you start tomorrow?</p><p>Do you come with a remarkable knack for managing sales/purchase orders, handling inbound and outbound calls & emails, and expertise in end-to-end stakeholder management? If yes, then apply now!</p><p> </p><p><strong><span style="text-decoration: underline;">Key Responsibilities:</span></strong></p><ul><li>Process sales/ purchase orders, ensuring attention to detail and accurate data completion.</li><li>Handle incoming and outgoing calls, consulting professionally to queries and concerns.</li><li>Manage email communication in a shared inbox.</li><li>Exercise skilled stakeholder management, maintaining robust communication and relationships.</li><li>Navigate CRM & ERP systems proficiently, ensuring accurate data entry and management.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Minimum Requirements:</span></strong></p><ul><li>A minimum of 2 years of experience in the administration field.</li><li>Prior experience in customer service and stakeholder management.</li><li>Track record in efficiently handling telephone and email communication.</li><li>Proven proficiency in MS Excel, CRM & ERP Systems.</li><li>Excellent written and verbal communication skills.</li><li>Reliable and trustworthy.</li></ul><p>If you are keen to take the next step in your career and have the necessary skills and credentials, we want to hear from you!</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button. For further information on current roles contact Hollie on 03 9239 8116.</p><p> </p><p> </p><p><strong>Job Reference No: </strong>06830-0013042013 HT</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/aG9sbGllLnRob21zb24uMzc0MjUuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our Client is a Not for Profit, Social Enterprise organisation providing meaningful and innovative employment for people living with a disability.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Our client is seeking a diverse individual to join their existing team of 5. This is a Temp opportunity with the view to perm. This role will sit within the Commercial team who covers Marketing, Sales and Fundraising.</p><p> </p><p>Reporting to the Client Services Manager you daily tasks will include:-</p><ul><li>Being the first point of contact for internal stakeholders and their clients,</li><li>Provide administrative support to the team, directing phone enquiries and responding to emails about available services.</li><li>Coordinate bookings, perform data entry and manage administration tasks</li><li>A high level of customer service is required for this role, along with a focus on confidentiality and professionalism.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Office Administration experience in a similar administration capacity.</li><li>Competent in Microsoft Office suite and intermediate Excel with the ability to pick up new programs and business systems with ease.</li><li>Experienced in a high volume fast paced role, delivering high quality customer service.</li></ul><ul><li>Experience working with people with disabilities (desirable) </li><li>Must have a NDIS screening check, WWC & current Police Check (under 6 months)</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p>Keen to learn more about this opportunity? Hit the apply button or Contact Hollie on 03 9239 8116</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: 06830-0013196235HT</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/aG9sbGllLnRob21zb24uNzc2MjMuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">About the Company</span></strong></p><p>Join this incredible Melbourne founded company within the Automotive insurance industry with a fantastic and immersive culture! </p><p> </p><p><strong><span style="text-decoration: underline;">About the Role</span></strong></p><p>Our client is seeking a Part-time Complaints Officer to join their financial services organisation. This admin-focused role involves managing complaint records, handling email correspondence, and supporting the internal complaints process. Ideal for someone with strong attention to detail and communication skills. 3 days per week, temporary to permanent opportunity with an immediate start!</p><p> </p><p><strong><span style="text-decoration: underline;">Duties</span></strong></p><p>You will be responsible for:</p><ul><li>Managing and updating complaint records accurately</li><li>Monitoring and responding to emails in the complaint's inbox</li><li>Sending acknowledgement and follow-up emails using templates</li><li>Gathering and collating information from internal teams and external parties</li><li>Supporting the resolution of complaints by preparing documents and responses</li><li>Attending complaint meetings and tracking action items</li><li>Assisting with regulatory complaint cases (for example, through AFCA)</li><li>Maintaining confidentiality and handling sensitive information with care</li><li>Ensuring compliance with internal policies and procedures</li><li>Providing general administrative support to the complaints team</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Skills & Experience</span></strong></p><ul><li>2+ years' experience in a customer service / administration role</li><li>Confidence in handling complaints with professionalism and care</li><li>Experience working in a process-driven environment</li><li>Strong emotional intelligence and ability to navigate sensitive situations</li><li>Comfortable working with systems, workflows, and structured processes</li><li>Ability to think critically and problem-solve</li><li>High level of empathy and professionalism when dealing with complaints</li><li>Excellent written communication skills</li><li>Strong attention to detail and accuracy</li><li>Ability to manage competing priorities and work independently</li><li>Familiarity with insurance/financial services or regulatory environments (a plus)</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Culture & Benefits </span></strong></p><ul><li>Supportive, close-knit team environment</li><li>Culture of focus, diligence, and mutual respect</li><li>Ongoing training and support provided</li><li>Regular team lunches and cross-team collaboration</li><li>Temporary to permanent opportunity</li><li>Immediate start available</li><li>Part-time role - 3 days per week (flexible working hours, with option to spread hours over 5 days)</li><li>Great role for someone seeking work-life balance in a professional setting</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p><strong>Job Reference No: </strong>06810-0013250413BS</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjIwNDU4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>This is a fantastic opportunity to join a reputable IT managed service provider based in the Melbourne CBD. A strong focus on customer service has meant their client base remains loyal and returns to them time and time again.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>You will primarily provide L1/2 support, both remotely and in-person, to a range of client's Microsoft environments.</p><p>More specific duties are highlighted below:</p><ul><li>Support and maintain the M365 suite of products (AzureAD, Exchange Online, SharePoint Online, Teams)</li><li>Support and maintain cloud platforms, primarily MS Azure</li><li>Support on-prem infrastructure solutions across the compute, network and storage layers</li><li>Delivering exceptional technical support and operate within specific SLA's</li><li>Providing excellent customer service to the user-base.</li></ul><p> On offer is the opportunity to work in supportive environment with an emphasis on personal and career development.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You will have excellent communication skills and be able to deliver first class customer service. In addition, you will have strong troubleshooting capabilities.</p><p>Experience in a similar role would be preferred, along with technical knowledge including most of the following: </p><ul><li>Microsoft 365 (Exchange Online, SharePoint Online, Teams, Intune)</li><li>Virtualisation technologies (VMware, Hyper-V)</li><li>MS Azure</li><li>Networking (VPN, firewalls, routing, switching)</li><li>Windows Server 2008-2019 knowledge</li><li>DNS, DHCP, TCP/IP</li></ul><p>Industry certifications would be advantageous.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the Apply button.</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><h2>Job Reference No: 06810-0013222960 - TW</h2><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuODczNTguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is within the architectural and engineering sector. The office environment is fast-paced, energetic, and professional, and they are looking for someone to represent the business and their values to an excellent standard.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>As the Receptionist, you will play a key role in the smooth-running operations of the office. Reporting into the Administration Manager, you will work closely with your team to ensure administrative duties around the office are completed on time. Your duties will include:</p><ul><li>Greeting clients, visitors and staff into the office.</li><li>Answering and directing phone calls and emails.</li><li>Responding to queries and addressing any issues when necessary.</li><li>Assisting with ad-hoc administrative responsibilities.</li><li>Supporting the wider office when required.</li><li>Maintaining a professional, tidy, and well-stocked office.</li></ul><p> </p><p>In this role, it is important that you have a positive and friendly attitude. You will genuinely enjoy helping people and will use your initiative to be a helpful resource within the office. Candidates with retail or hospitality experience are encouraged to apply,</p><p> </p><p><strong><span style="text-decoration: underline;">Skills & Experience</span></strong></p><ul><li>You will have 2+ years' experience working in a customer-focused role.</li><li>You will have experience using the Microsoft Office Suite</li><li>You will have full working rights within Australia</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p><strong>Job Reference No:</strong> 06810-0013219439RL </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Um9zaWUuTG9tYmFyZGkuNDk1NzEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">About the Company</span></strong></p><p>We are seeking a Medical Administrator to join our team at our Vermont South office. We are looking for a compassionate, client-focused professional with a passion for delivering amazing customer service and contributing to a positive and supportive workplace culture. </p><p>This is a permanent full-time position offering the chance to build a meaningful career in health care administration. We need someone who thrives in a busy environment and can seamlessly handle reception duties, client administration, telephones, and more with a smile. </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Reception duties: Welcoming patients, scheduling appointments, and handling inquiries</li><li>Client administration: Updating medical records, managing patient files, and processing forms</li><li>Managing calls: Handling telephones efficiently and scheduling patients</li><li>Play a key role in ensuring the smooth running of our modern ophthalmic practice </li></ul><p> </p><p><strong><span style="text-decoration: underline;">About You</span></strong> </p><ul><li>Proven experience in credit control and accounts receivable management.</li><li>Strong leadership and mentoring skills.</li><li>Excellent stakeholder engagement and communication abilities.</li><li>Detail-oriented with a continuous improvement mindset.</li><li>Available to commence immediately or at short notice.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">What We're Looking For:</span></strong></p><ul><li>A massive customer service star who is empathetic, approachable, and professional</li><li>Experience in health care or medical administration preferred but not required</li><li>Strong organisational skills and ability to work collaboratively in a team</li><li>Positive attitude and willingness to contribute to our strong, supportive culture</li><li>Ability to stay focused, light-hearted, and upbeat while juggling multiple priorities</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Don't miss this opportunity to join one of the leading health care practices. This role is Ideal for someone looking to make a long-term career in health care administration.</p><p>Apply today and take your career vision to new heights!</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No:</strong> <strong>06830-0013258244HT</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/aG9sbGllLnRob21zb24uMDI5ODAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">About the Company</span></strong></p><p>Our client is a leading financial services firm and offers a collaborative and supportive environment. As they continue to grow and demand for their services is high, they are looking for additional temporary support to ensure the smooth running of their operations.</p><p> </p><p><strong><span style="text-decoration: underline;">About the Role</span></strong></p><p>Reporting into the Office Manager and working alongside an Office Coordinator, your role will be sat on Reception handling incoming calls and visitors, and also providing general Administrative support to the wider office.</p><p> </p><p>This is a <strong>temporary</strong> role starting <strong>ASAP</strong> for <strong>8 weeks</strong> with potential to extend. Working Monday-Friday, 9am-5pm, in office.</p><p> </p><p><strong><span style="text-decoration: underline;">Duties</span></strong></p><ul><li>Meet and greet incoming visitors and answer incoming calls</li><li>Facilities administration including managing office supplies, distributing access passes and car parking spots</li><li>Managing incoming and outgoing mail</li><li>General office administration wherever required</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Skills & Experience</span></strong></p><ul><li>Previous experience in a similar customer facing role - Reception or Customer Service experience</li><li>Previous experience in Administration</li><li>Be immediately available to start!</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No:</strong> 06810-0013260829 KB</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/a3Jpc3RhLmJlbm5ldHQuNzg0OTguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<ul><li>Temporary, entry-level role</li><li>12 month contract</li><li>Eastern Suburbs Location</li><li>Working from home flexibilities</li><li>Banking, collections and reconciliations taught on the job</li></ul><p> </p><p>In this newly created role, you'll join a small, flexible and positive team that believes strongly in the wellbeing of its employees. You will be reporting into a supportive manager with a strong belief in work-life balance and career growth. This is an excellent opportunity if you are looking to start a career in finance or looking to take a step-up in your career. Work alongside a tenured transactional finance team full of high performing employees. Relationship building is integral in the reputation in this organisation.</p><p> </p><p><strong>Key Responsibilities:</strong> </p><ul><li>Strong customer service acumen</li><li>Reconciliation of accounts, Ensuring all payments received are accurately reflected in the company's accounting system.</li><li>Generating and sending invoices to major customers for products or services rendered, incorporating specific payment terms and deadlines.</li></ul><p> </p><p>To be considered we are seeking candidates who demonstrate a level of adaptability and flexibility and who can work in fluid environments. You will also be:<br /> </p><p><strong>Required Skills:</strong></p><ul><li>Experience in a customer service or finance admin role.</li><li>Strong numerical, analytical, and organization skills.</li><li>Outstanding communication and problem-solving abilities.</li><li>Excellent attention to detail, with the ability to spot numerical errors.</li><li>Ability to work independently and as part of a team.</li></ul><p> </p><p>Feel free to reach out to Nathien directly on (03) 9239 8114</p><p> </p><p>Job Reference Number: 06830-0013127738 - NW</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/bmF0aGllbi53ZXguNDUwMzMuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p style="text-align: justify;"><span style="text-decoration: underline;"><strong>The Company</strong></span></p><p style="text-align: justify;">Our client is one of Melbourne's most sort after employers. With offices based in the CBD they are in need of an experienced Accounts Receivable Officer to start immediately on a temporary 2-month contract to support with an ever-increasing workload. <br />You will be joining a supportive and high performing team, in a business has won numerous awards & prides itself on its inclusive culture.<br />The ability to work autonomously and without supervision will be paramount, as the position will offer hybrid working.</p><p style="text-align: justify;"> </p><p style="text-align: justify;"><span style="text-decoration: underline;"><strong>The Role</strong></span></p><p style="text-align: justify;">Reporting to the Finance Manager your duties will include:</p><p style="text-align: justify;"><br />* Managing accounts receivable and banking processes<br />* Timely and accurate processing sales invoices<br />* Debtor reconciliations and reporting.<br />* Credit control, managing outstanding receivables.<br />* Bank reconciliations<br />* Cash flow reporting <br />* Preparing and submitting VAT returns for claims.</p><p style="text-align: justify;"><br /><span style="text-decoration: underline;"><strong>Your Profile</strong></span></p><p style="text-align: justify;">To be successful in this role you will have a minimum 12 months' experience in a high-volume transactional environment. You will be systems savvy and possess an intermediate level of Excel skills (pivot tables/ V-lookups).</p><p style="text-align: justify;">Excellent communication skills, a customer service approach, and the ability to work to deadlines is also required.</p><p style="text-align: justify;"><br /><span style="text-decoration: underline;"><strong>Apply Today</strong></span></p><p style="text-align: justify;">Please send your resume by clicking on the apply button</p><p style="text-align: justify;">Learn more about our Melbourne recruitment services: http://www.roberthalf.com.au/recruitment-agency-melbourne</p><p style="text-align: justify;"><strong>Job Reference: 06810-0013252064</strong></p><p style="text-align: justify;"> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bHVrZS5zdGV2ZW5zLjM5MDA2LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p style="text-align: justify;"><span style="text-decoration: underline;"><strong>The Company</strong></span></p><p style="text-align: justify;">Robert Half is currently recruiting for an experienced payroll professional to join a dynamic and fast-growing business based near Southbank.</p><p style="text-align: justify;">This is a fantastic opportunity to join an organisation with a global footprint in their industry, where you will play a pivotal role in ensuring the accurate and timely execution of payroll procedures globally for c. 200 employees.</p><p style="text-align: justify;">This organisation prides themselves on their inclusive and supportive culture, offering an innovative work environment and multiple employee perks and benefits.</p><p style="text-align: justify;">This is a permanent vacancy, and we are open to applicants on both a full-time and part-time basis (0.8 FTE). This is an office-based role with onsite parking available.</p><p style="text-align: justify;"> </p><p style="text-align: justify;"><br /><span style="text-decoration: underline;"><strong>The Role</strong></span></p><p style="text-align: justify;">Reporting to the Financial Controller, your duties will include:</p><p style="text-align: justify;">* Ensuring the accurate and timely processing of payroll across multiple locations for c. 200 employees.<br />* Processing salary increases, back pays, superannuation, and termination payments<br />* End of month reporting, processing payroll-related journals.<br />* Resolving payroll queries from internal and external stakeholders<br />* Month end and year end payroll tax reconciliations<br />* Oversee Workcover management<br />* Ensure compliance with payroll regulations and tax laws.<br />* Manage leave reconciliation across the business<br />* Collaborate with the wider finance team to improve processes and find efficiencies.</p><p style="text-align: justify;"> </p><p style="text-align: justify;"><br /><span style="text-decoration: underline;"><strong>Your Profile</strong></span></p><p style="text-align: justify;">To be successful, you will be able to demonstrate a minimum 5 years' experience in managing end to end payroll processing procedures, with a proven ability to work autonomously, and the confidence to lead a payroll function. <br />Excellent communication skills, a customer service approach, and the ability to work to deadlines is also required. You will high attention to detail, the ability to problem solve, and a proven ability to pick up new systems, processes, and procedures.</p><p style="text-align: justify;"> </p><p style="text-align: justify;"><br /><span style="text-decoration: underline;"><strong>Apply Today</strong></span></p><p style="text-align: justify;">Please send your resume by clicking on the apply button</p><p style="text-align: justify;">Learn more about our Melbourne recruitment services: http://www.roberthalf.com.au/recruitment-agency-melbourne<br /> </p><p style="text-align: justify;"><strong>Job Reference: 06810-0013263388</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bHVrZS5zdGV2ZW5zLjg0MzQ3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>The Company</strong></p><p>Our client is a well-renowned not-for-profit organisation committed to creating lasting, positive change in the community. With a strong reputation and a clear sense of purpose, they are entering an exciting phase of growth and are seeking a proactive and people-focused Service Desk Team Lead to join their IT function.</p><p>The organisation offers a collaborative, fun, and hardworking environment where all team members are encouraged to express themselves and contribute ideas. You'll enjoy regular social events, professional development opportunities, and a culture that truly values work-life balance.</p><p> </p><p><strong>The Role</strong></p><p>As the IT Support Coordinator / Service Desk Team Lead, you will act as the 2IC to the Service Delivery Manager, overseeing the day-to-day operations of the service desk. You'll be responsible for ensuring all Level 1 and Level 2 support tickets are effectively triaged, assigned, and resolved within agreed timeframes.</p><p>In addition to hands-on ticket management, you will lead and support the service desk team, providing guidance, coaching, and performance management to ensure a high standard of service delivery. This is a key role that blends operational coordination with people leadership.</p><p>Your key responsibilities will include:</p><ul><li>Managing and mentoring service desk staff to ensure optimal team performance.</li><li>Acting as the first point of contact for IT support queries and escalations.</li><li>Triaging incoming tickets and assigning them to the appropriate engineers.</li><li>Monitoring ticket queues and ensuring timely resolution of issues.</li><li>Coordinating schedules for engineers and field technicians attending client sites.</li><li>Building strong internal and external relationships with stakeholders and clients.</li><li>Contributing to service improvement initiatives and reporting on team metrics.</li></ul><p> </p><p><strong>What's on Offer?</strong></p><ul><li>The opportunity to transition into a permanent role.</li><li>A chance to make a meaningful impact within a values-driven organisation.</li><li>A dynamic, fast-paced environment where your work truly matters.</li><li>Professional development, training, and mentoring from senior leaders.</li><li>A supportive team culture that values collaboration, celebrates success, and prioritises work-life balance.</li></ul><p>Apply now to take the next step in your IT career and make a real difference along the way.</p><p>This position is hiring immediately so if you are interested apply below, and if you want more information don't hesitate to call 03 9691 3661.</p><p> </p><p> </p><h2>Ref: 06810-0013253983 - NM</h2><h2> </h2><p>Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Tm9hbS5NaWxlaWtvd3NraS43NTI0Ni4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p><strong><span style="text-decoration: underline;"><br /> </span></strong>Are you a skilled Accounts Receivable professional seeking a fulfilling role in a growing organization? Do you excel working independently and thrive in a multifaceted role within a dynamic sector? </p><p>Our client, a respected Aged Care provider in Melbourne's Eastern Suburbs, is seeking a Standalone Accounts Receivable (AR) Officer to join their team on a Temp to Perm basis.<br /> <br /> This role will be a temporary contract role at 3 days per week for 5 weeks. </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong><strong><span style="text-decoration: underline;"> </span></strong></p><p>This is an important and versatile role that supports key financial operations for the organisation. Daily tasks include client invoicing and payments, debtor collections, RAD transactions, cash management, bank reconciliations, financial reporting, and other accounts/administrative tasks. <br /> <br /> This role also provides coverage for other functions during leave periods.</p><p><br /> <strong>Key Responsibilities: </strong></p><p>Accounts Receivable</p><ul><li>Maintain fee pricing and customer account details in the accounting and billing systems.</li><li>Process invoices and generate statements for Residential Care (Res Care), Respite residents, Home Care Packages (HCP), and sundry items such as pharmacy, hairdressing services, and café expenses.</li><li>Follow up new admission payments, coordinate collections via phone/email, and resolve queries from debtors.</li><li>Monitor invoicing emails, review debtors' reports, and ensure overdue payments are settled.</li><li>Handle RAD licensing transactions, client discharge data, and coordinate refund documentation for AR clients.</li><li>Liaise with software providers to troubleshoot system issues.<strong> </strong></li></ul><p>Banking</p><ul><li>Post daily cash transactions and match these to bank statements.</li><li>Conduct monthly bank reconciliations for all accounts.</li><li>Monitor cash flow and ensure all transactions are accurately recorded.<br /> </li></ul><p>Financial Reporting</p><ul><li>Complete month-end reporting checklists and prepare required documentation for audits (interim and final).</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong><strong><span style="text-decoration: underline;"> </span></strong></p><p>To thrive in this role, you'll need:</p><ul><li>Prior AR experience within an Aged Care setting is essential</li><li>Previous experience in accounts receivable, with strong attention to detail and organisational/time management skills.</li><li>The ability to work independently and take ownership of processes in a standalone role.</li><li>Excellent communication skills for debtor follow-ups and liaising with stakeholders.</li><li>Proficiency in financial software and systems (experience with AIM preferred).</li><li>Familiarity with banking reconciliations and cash flow management.</li><li>A proactive approach to problem-solving and improving workflows.</li><li>Hold a NDIS Screening Check (or willingness to obtain), and have current/up to date covid-19 & flu vaccinations</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.<strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: </strong>06830-0013228300</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RWxpc2UuTWFydGluLjEyOTM0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">About the Company</span></strong></p><p>Our client is a long-established international law firm which is recognised for its deep expertise across several key corporate verticals. Enjoying a rightly earned reputation for the quality, expertise and international insight which has long seen it as a market leader, they are also an established entity in the ANZ region with ongoing and significant growth aspirations.</p><p>With offices in key commercial centres worldwide, the firm acts for leading banks, financial institutions, and major corporates on sophisticated transactional and regulatory matters. Locally, the Melbourne office is known for its inclusive culture, high-performing teams, and commitment to excellence in client service and delivery.</p><p>The backbone of this business is its people, and an opportunity has now arisen for a talented legal secretary to support a high-performing team on an ongoing basis.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Operating a pivotal position within a successful commercial legal team, the successful candidate will work autonomously; managing key aspects of client matters and acting as a trusted liaison between lawyers, clients, and external stakeholders. They will be a crucial part of a pivotal team and will utilise their organisational skills, initiative, judgement, and multitasking ability to keep things moving successfully behind the scenes, whilst ensuring that the client experience is always exceptional.</p><p><strong>Key Responsibilities will include:</strong></p><ul><li>Manage end-to-end file administration, from matter inception to close</li><li>Draft, edit and format a range of legal and financial documents, including facility agreements and securities documentation</li><li>Utilise systems such as PEXA to facilitate smooth conveyancing and transaction processes</li><li>Act as a key point of contact for clients, coordinating document flow, managing timelines, and responding to queries professionally</li><li>Handle billing, trust accounting processes, and reporting with minimal supervision</li><li>Proactively manage lawyer schedules, including meetings with financial institutions and clients</li><li>Assist in transaction coordination, due diligence, and collation of execution documents</li></ul><p>This then, will be a highly varied and multifaceted role which would best suit an individual with high levels of organisation, who can work both autonomously and as part of a high-performing team. A highly rewarding position, it will be a good fit for an individual who can manage a numerous tasks concurrently and who can lean on their colleagues when necessary.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>The successful candidate will be an administration or legal support professional with demonstrated experience working as a legal secretary or legal assistant. They will ideally bring some commercial experience and have some knowledge or experience in dealing with documentation pertaining to banking, finance, commercial, or transactional practice areas.</p><p>In addition, they will be able to show:</p><ul><li>Confidence in dealing directly with clients and external parties</li><li>Comfort in working autonomously and taking responsibility for workflow and deadlines</li><li>Strong document management skills and attention to detail</li><li>Proficiency in MS Office and some exposure to legal practice management systems</li><li>A proactive communication style and a calm, solutions-focused approach</li><li>A teamwork focus and a commitment to being part of a team focused on excellence</li></ul><p> </p><p>The successful candidate will benefit from becoming part of a high-performing but highly social and collaborative team which shares a fantastic and positive culture with the wider business. They will collaborate with legal professionals at the pinnacle of their career and enjoy becoming part of a business with shared goals and objectives.</p><p>With real responsibility and scope to take ownership of their work, the successful appointee will enjoy direct access to a highly experienced legal team and their clients.</p><p>They will become part of an inclusive, international firm with a great culture with flexible working options and opportunities to connect with colleagues globally and advance their career within a top-tier network.</p><p>This is an excellent opportunity for the right person to truly thrive.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: 06810-0013247918PM</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/cGF0cmljay5tY2tpbm5leS4wNzA5OS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Working for a well-known and respected global consultancy this six-week+ Accounts Receivable Officer role offers terrific training and could open doors within a growth industry.</p><p>This role will be assisting the team as they undergo a period of restructure.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Reporting to the Practice Manager this role will include:</p><ul><li>Complicated monthly billing</li><li>Generation of monthly invoices</li><li>Receipting and cash allocation</li><li>Reconciliations of client accounts</li><li>Processing of customer payments</li><li>Investigation of unallocated payments</li><li>Customer query resolution</li><li>Collections</li><li>Ad-hoc support across the team</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>To be successful in this role you will be required to have had previous accounts receivable experience in a complex services environment.</p><p>Previous experience with MS Dynamics will be a definite advantage.</p><p>Excellent communication/interpersonal skills coupled with an ability to build relationships both internally and externally are also essential for this role. Stakeholder engagement, particularly with an ability to influence the meeting of deadlines will see you successful in this position.</p><p> </p><p>If you are immediately available and are looking for a temporary position within <strong>a professional, service driven environment</strong> please contact us as soon as possible.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button or for further information, contact our <strong>Melbourne</strong> office on 03 9691 36 31.</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>JOBREF:06810-0013256388SL</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c3RlcGhlbi5sYW5naGFtbWVyLjI4OTM5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a leading provider of smart, safe and sustainable load handling solutions. Together with the most engaged people they are committed to deliver the best customer experience every day!</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>We are looking for a highly organized and proactive Sales Administrator to support the Sales & Operations Teams. In this 3 month role, if successful, there is a view to a long term perm position within the business. You will be responsible for assisting with the administration and coordination of both sales and aftersales tasks, ensuring a seamless process from quote to delivery, and contributing to the overall efficiency of the sales operations.</p><p> </p><ul><li>Liaise with the Sales & Ops teams regarding quotes and ensure that customer purchase orders are received and processed before proceeding with Sales and Service orders.</li><li>Accurately process orders and invoices in SAP & Salesforce.</li><li>Monitor and maintain the data quality within Salesforce, leading and training the sales and operations teams to adopt the use of SAP & Salesforce.</li><li>Send reports to the Sales team regarding expected new orders and deliveries to ensure they are informed on progress and timelines.</li><li>Ensure that delivery and transportation is arranged efficiently and cost-effectively, managing delivery schedules.</li><li>Manage the end-to-end Sales order process, liaising with internal and external stakeholders.</li><li>Undertake additional administrative or support tasks as required by the Sales & Operations teams.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Relevant experience working in a sales administration role previously.</li><li>Strong customer focus, with excellent written and verbal communication skills.</li><li>MUST have experience with SAP & Salesforce</li><li>Demonstrated ability to deal with a wide range of internal and external stakeholders.</li><li>Work well both independently and within a team.</li><li>You will have a collaborative and mentoring approach.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button. For further information feel free to reach out to Hollie on (03) 9239 8116</p><p>Job reference number: 06830-0013144577HT</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/aG9sbGllLnRob21zb24uNzc4NjcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">About the Company</span></strong></p><p>Our client is a NFP organisation providing support services across Australia.</p><p> </p><p><strong><span style="text-decoration: underline;">About the Role</span></strong></p><p>As a Facilities Coordinator, you will manage day-to-day maintenance requests, coordinate contractors, and support the smooth operation of a diverse property portfolio to ensure safe, compliant, and well-maintained environments.</p><p> </p><p><strong><span style="text-decoration: underline;">Duties</span></strong></p><p>Within this role, you will be responsible for:</p><ul><li>Act as the first point of contact for all facilities-related queries</li><li>Manage the Facilities inbox and phone line, triaging requests as they come in</li><li>Log, prioritise, and assign reactive and planned maintenance tasks</li><li>Liaise with internal stakeholders and external contractors daily</li><li>Follow up on outstanding work orders to ensure timely completion</li><li>Troubleshoot issues and source alternative service providers if needed</li><li>Attend sites occasionally to assess or coordinate works (pool car provided)</li><li>Identify whether repairs fall under landlord or tenant responsibility</li><li>Ensure contractor documentation is up to date</li><li>Maintain accurate records of maintenance, compliance, and service activity</li><li>Support the delivery of refurbishments, relocations, and minor works</li><li>Ensure essential safety measures and compliance obligations are met</li><li>Process facilities-related invoices and maintain asset and key registers</li><li>Support general office coordination tasks at the head office as needed</li><li>Contribute to a safe, efficient and well-maintained environment across all sites</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Skills & Experience</span></strong></p><ul><li>2+ years' experience in a facilities coordination or property maintenance role</li><li>Proven ability to manage and prioritise multiple maintenance requests across range of sites</li><li>Experience coordinating contractors, trades, or service providers to meet service standards</li><li>Strong understanding of property maintenance, compliance, and basic WHS requirements</li><li>Ability to determine and interpret landlord vs tenant responsibilities in lease agreements</li><li>Confident communicator with the ability to manage demanding stakeholders calmly and professionally</li><li>Excellent organisational skills with a proactive and solutions-focused approach</li><li>Comfortable using systems to log and track work orders (e.g., maintenance or FM software)</li><li>Capable of working autonomously while also collaborating effectively in a team</li><li>Strong administrative skills, including record-keeping, email and invoice management</li><li>Quick learner with the ability to understand the unique needs of different sites</li><li>Comfortable travelling to sites when required (pool vehicle provided)</li><li>Familiarity with compliance registers, essential services, and facilities documentation is desirable</li><li>Previous experience in a not-for-profit or community-focused environment (preferred but not essential)</li></ul><ul><li>A current Working with Children Check and NDIS Worker Screening</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Culture & Benefits </span></strong></p><ul><li>Immediate start available for the right candidate.</li><li>Work-from-home flexibility for a better work-life balance.</li><li>Collaborative and supportive team environment.</li><li>Strong organisational values in the NFP sector.</li><li>Salary packaging options & annual leave loading to maximise your take-home pay.</li><li>Onsite parking for ease and convenience.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p><strong>Job Reference No: </strong><strong>06810-0013247941BS</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjM5MTgzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p>Our client, a leading U.S. based tech company, is seeking an experienced <strong>HR Generalist</strong> for an 11-month maternity leave contract. This is a <strong>true generalist</strong>, <strong>standalone role</strong>, reporting directly to the Director of HR based in the U.S. and supporting the APAC region.</p><p>If you're looking for a role where you can work autonomously, apply your broad HR knowledge, and be the go-to person for leaders across Australia, China, and the Philippines then this is it!</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as the <strong>first point of contact</strong> for HR matters across APAC (Aus, China, Philippines)</li><li>Provide day-to-day advice and guidance to leaders on performance management, ER/IR issues, and HR policies</li><li>Manage employee lifecycle support: onboarding coordination, orientation sessions (fortnightly/monthly), and general HR documentation</li><li>Collaborate with compliance, legal, and global HR colleagues to ensure policy alignment and legal compliance across regions</li><li>Update and maintain employee contracts and HR documents in line with compliance regulations</li><li>Provide HR support to leaders across multiple business units - tech, sales, retail, and customer success</li><li>Partner with the global Workday implementation project (especially local rollout in Australia)</li><li>Occasionally support recruitment team with onboarding if needed (no active recruitment involved)</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li><strong>Experienced HR Generalist</strong>, confident working independently in a standalone capacity</li><li>Strong working knowledge of <strong>Australian HR compliance</strong>, with exposure to China and/or the Philippines a plus</li><li>Familiar with working across <strong>multiple time zones</strong>, especially U.S.-based stakeholders</li><li>Comfortable starting early (ideally 7am) to accommodate overlap with U.S. team</li><li>Experience supporting modern awards and BOOT testing - particularly in a <strong>tech or professional services environment</strong></li><li>Able to flex across hybrid working - ideally <strong>2-3 days onsite</strong> at Burwood East</li><li>Strong communicator and natural relationship builder - trusted advisor to leaders</li><li>Previous exposure to <strong>Workday</strong> (or similar HRIS implementations) desirable</li><li>Practical, down-to-earth, and can "keep the lights on" without the need for constant guidance</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p>To learn more about this role, feel free to contact Hollie on (03) 9239 8116</p><p><strong>Job Reference No: 06830-0013253140</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/aG9sbGllLnRob21zb24uMDk2MDEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p style="text-align: justify;"><span style="text-decoration: underline;"><strong>The Company</strong></span></p><p style="text-align: justify;">Working for a well-known and respected Melbourne organisation this three month temporary Accounts Receivable Officer role offers terrific training and could open doors within a growth industry. This role will be assisting the team as they go through a period of transformational change.</p><p style="text-align: justify;"> </p><p style="text-align: justify;"><span style="text-decoration: underline;"><strong>The Role</strong></span></p><p style="text-align: justify;">Reporting to the Accounts Receivable Manager this role will include:</p><p style="text-align: justify;">* Receipting and cash allocation<br />* Invoicing<br />* Processing of customer payments<br />* Investigation of unallocated payments<br />* Reconciliations of accounts<br />* Customer query resolution<br />* Collections<br />* Ad-hoc support across the team</p><p style="text-align: justify;"> </p><p style="text-align: justify;"><span style="text-decoration: underline;"><strong>Your Profile</strong></span></p><p style="text-align: justify;">To be successful in this role you will be required to have previous accounts receivable experience in a high-volume role.</p><p style="text-align: justify;">Previous experience with a large ERP system essential - with Oracle being a definite advantage.</p><p style="text-align: justify;">Excellent communication/interpersonal skills coupled with an ability to build relationships both internally and externally are also essential for this role.</p><p style="text-align: justify;">If you are immediately available and are looking for a temporary position within an amazing team environment please contact us as soon as possible.</p><p style="text-align: justify;"> </p><p style="text-align: justify;"><span style="text-decoration: underline;"><strong>Apply Today</strong></span></p><p style="text-align: justify;">Please send your resume by clicking on the apply button</p><p style="text-align: justify;">Learn more about our Melbourne recruitment services: http://www.roberthalf.com.au/recruitment-agency-melbourne<br /> </p><p style="text-align: justify;"><strong>Job Reference: 06810-0013247826</strong></p><p style="text-align: justify;"> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c3RlcGhlbi5sYW5naGFtbWVyLjI5NjI1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>This organisation is a well-established, mission-driven not-for-profit health and aged care provider with a strong community focus. Grounded in a long tradition of compassionate care, they deliver a broad range of services including acute and subacute hospital care, aged care, mental health programs, maternity and specialist women's health services, early parenting support, and home care. Operating across multiple states and territories, they employ thousands of dedicated staff and are committed to upholding core values such as compassion, respect, and stewardship. The organisation works closely with communities and partners to ensure safe, inclusive, and high-quality services that meet the needs of diverse patient and client groups.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role </span></strong></p><p>This role is responsible for delivering two major infrastructure uplift projects within a large, community-focused health and aged care organisation. The Project Manager will lead the planning, coordination, and execution of a new enterprise backup solution and the deployment of Windows 11 across all supported devices.</p><ul><li>Lead end-to-end delivery of a new enterprise backup solution (Commvault).</li><li>Oversee organisation-wide deployment of Windows 11 and associated hardware upgrades.</li><li>Manage timelines, budgets, risks, and vendor relationships effectively.</li><li>Engage internal IT, cyber security, and clinical teams to ensure smooth implementation.</li><li>Minimise disruption to business-as-usual operations during rollout.</li><li>Support change management and transition to business-as-usual support structures.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>Experienced IT Project Manager with a strong background delivering infrastructure and end-user technology uplift projects in complex environments. Confident managing multiple workstreams, vendors, and stakeholders to deliver secure, modern solutions with minimal disruption.</p><ul><li>Proven experience in enterprise backup and large-scale OS deployments.</li><li>Skilled in vendor and partner management.</li><li>Strong stakeholder engagement across technical and operational teams.</li><li>Hands-on project planning, risk management, and delivery governance.</li><li>Supports smooth change management and transition to business-as-usual.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: 06810-0013199915EC</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RW1pbHkuQ3VubmluZ2guNzU2MzMuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client represents medical professionals across urban and rural regions, supporting their ongoing education and practice standards. With over six decades of influence, they advocate for healthcare excellence and aim to deliver resources to improve patient care across diverse health areas. The organisation fosters professional development from students to experienced practitioners and promotes a data-driven culture to enhance strategic decision-making and service delivery. They value leadership, ethics, and professionalism, collaborating widely with internal teams and external partners in the healthcare sector.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role </span></strong></p><p>This role leads the delivery of impactful reports and dashboards by bridging business needs with data and analytics teams. It ensures reporting solutions align with strategic objectives while maintaining a strong focus on user experience and continuous improvement. Manage and prioritise the product backlog based on business goals.</p><ul><li>Translate stakeholder requirements into detailed user stories and acceptance criteria</li><li>Serve as the primary liaison between business stakeholders and the analytics team</li><li>Support agile sprint planning and provide ongoing clarification during development</li><li>Collaborate on quality assurance and coordinate timely releases</li><li>Gather and incorporate user feedback to refine reporting products</li><li>Promote a data-driven culture through effective communication and stakeholder engagement</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p> The ideal candidate will have the following experience:</p><ul><li>Bachelor's degree in business, Computer Science, or a related field</li><li>Minimum 3 years' experience as a Product Owner or similar role, focused on data warehousing, reporting, and analytics</li><li>Strong expertise with reporting tools, particularly Power BI</li><li>Solid understanding of Agile methodologies (Scrum, Kanban) and experience managing agile backlogs</li><li>Proven ability to translate complex business needs into clear user stories and actionable development tasks</li><li>Excellent communication and stakeholder management skills, with the ability to balance business priorities and technical constraints</li><li>Familiarity with product management tools like Azure DevOps or equivalent</li><li>Customer-focused mindset, committed to continuous improvement and quality delivery</li><li>Certification as a Product Owner and/or Power BI development experience is highly desirable</li><li>Knowledge of healthcare or education sectors, especially related to general practice training, is a plus but not essential</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p><strong>Job Reference No: </strong>06810-0013248682</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RW1pbHkuQ3VubmluZ2guNjcwNjguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is within the financial services.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>As an Executive Assistant, you will support a member of the Senior Leadership Team. This role involves traditional EA duties, ensuring hands-on, essential administrative support to ensure seamless business operations. This is a permanent, full-time role based in the CBD. There may be flexibility to work from home 1 day per week.</p><p> </p><p><strong><span style="text-decoration: underline;">Duties</span></strong></p><ul><li>Diary Management - This will be a significant aspect of the role, where you will maintain a well-organised and well-communicated diary to the Executive.</li><li>Email Management - Prioritising emails and responding on the Executive's behalf.</li><li>Meeting Preparation - Conducting research, preparing agendas and documentation, taking minutes and distributing follow-up action.</li><li>Travel Arrangements - Booking flights, accommodations and events.</li><li>Expense Management - Processing and submitting expense reports.</li><li>Project Assistance - Administrative and research support for ad-hoc projects.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Skills & Experience</span></strong></p><ul><li>You will have at least 4+ year's experience working as an Executive Assistant.</li><li>You will ideally have experience working within the professional or financial services.</li><li>You will have full working rights within Australia.</li><li>You will have exceptional verbal and written communication skills with strong interpersonal ability.</li><li>You will have excellent organisation, time-management and coordination skills.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p><strong>Job Reference No:</strong> 06810-0013245486RL </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Um9zaWUuTG9tYmFyZGkuNzIwOTQuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Join a leading organisation dedicated to providing services that support disadvantaged communities across Victoria. With a strong commitment to social reform, the organisation's mission is to create a fair community where all people have equal access to opportunities. As a leading not-for-profit , the organisation works to empower individuals and advocate for change, positively impacting thousands of people each year.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>The primary focus of this role is to lead the implementation of our Systems Training for both tech change projects and business-as-usual systems and operations training. You will be responsible for delivering the learning plan for the project and support the organisation to embed these learning programs into ongoing business-as-usual practices. Your work will play a critical role in driving the successful adoption of new IT systems and building long-term capability across the workforce.</p><p>This is a true end-to-end learning role-ideal for someone who enjoys creating simple, effective, and sustainable learning solutions that are tailored to real-world needs. You'll work closely with Business Leads and the Project team to recommend practical approaches to training and learning support, and you'll partner with them through delivery.</p><p>You'll take ownership of ensuring all learning content is designed, developed, and delivered to a high standard, supporting both initial implementation and long-term use of the systems.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>We are seeking candidates who are highly collaborative, customer-focused, and able to thrive in a fast-paced, changing environment.</p><p>To be the successful candidate you will be <strong>immediately available</strong> and have experience in the following areas:</p><p><strong>Essential:</strong></p><ul><li>Proven experience in designing, developing, and delivering learning solutions for IT systems.</li><li>Demonstrated capability in creating and delivering systems training and structured learning programs.</li><li>Tech-savvy with a strong ability to learn independently.</li><li>Solid instructional design expertise across various formats and modalities.</li><li>Track record of successfully embedding learning into everyday business operations.</li><li>Skilled in developing and managing comprehensive training plans and supporting documentation.</li><li>Strong stakeholder engagement and communication skills across both project and operational teams.</li><li>Excellent verbal and written communication, along with confident facilitation abilities.</li><li>Highly organised with strong coordination, project management, and administrative capabilities.</li><li>Ability to provide strategic learning advice within project or change environments.</li><li>Willingness and ability to work across multiple MCM sites, including South Melbourne, Thornbury, and Fitzroy, with occasional travel to Gippsland locations to consult or deliver in-person learning solutions - a valid driver's licence is required.</li></ul><p><strong>Desirable:</strong></p><ul><li>Experience in facilitating workshops and training sessions.</li><li>Familiarity with Microsoft Dynamics 365 (D365) products.</li><li>Background in technological change initiatives or IT-focused projects.</li><li>Experience in sectors such as health, human services, or social services.</li><li>Skilled in coordinating programs, crafting communication plans, and developing operational frameworks to support learning initiatives.</li><li>Experience managing or administering a Learning Management System (LMS) or similar platform.</li><li>Relevant qualifications in learning design, communications, multimedia, or related fields.</li><li>Experience working in distributed or multi-site organisational environments.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p><strong>Job Reference No: <em>06810-0013208267NA</em></strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/bmljay5hYmJvdHQuNjA2MjIuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client represents medical professionals across urban and rural regions, supporting their ongoing education and practice standards. With over six decades of influence, it advocates for healthcare excellence and delivers resources to improve patient care across diverse health areas. The organisation fosters professional development from students to experienced practitioners and promotes a data-driven culture to enhance strategic decision-making and service delivery. They value leadership, ethics, and professionalism, collaborating widely with internal teams and external partners in the healthcare sector.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role </span></strong></p><p>This role focuses on transforming complex data into actionable insights, delivering reports and dashboards to support strategic decisions, compliance, and performance tracking across the organisation.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Analyse data from cloud and transactional systems to ensure accuracy and completeness.</li><li>Develop and maintain dashboards and reports using Power BI and other tools.</li><li>Collaborate with internal and external stakeholders, including regulatory bodies, to meet reporting requirements.</li><li>Ensure data security and compliance with privacy laws and organisational policies.</li><li>Participate in data quality assurance and governance activities.</li><li>Manage multiple priorities and deliver timely insights to support business objectives.</li><li>Document data processes and reporting frameworks to promote transparency and consistency.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>The ideal candidate profile will have the following experience:</p><ul><li>Strong experience in data analysis, preferably using cloud data warehouses and transactional systems.</li><li>Proficient in Power BI for developing interactive dashboards and visual reports.</li><li>Solid understanding of data governance, quality assurance, and compliance (including privacy laws).</li><li>Ability to collaborate effectively with diverse stakeholders, both internal teams and external regulators.</li><li>Skilled in managing multiple tasks and meeting deadlines in a fast-paced environment.</li><li>Familiarity with Azure data services, SQL, and additional BI tools like SSRS or Tableau is highly desirable.</li><li>Excellent communication skills to translate complex data into clear, actionable insights.</li><li>Experience working within healthcare or government sectors, especially related to GP training or health data, is a plus.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p><strong>Job Reference No: 06810-0013248690</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RW1pbHkuQ3VubmluZ2guMzQ5NDMuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a well-established member-based financial services provider that operates within the superannuation and retirement savings sector. They exist to deliver strong outcomes and value to its members and employers through responsible management of retirement products, robust governance frameworks, and clear regulatory compliance.</p><p>The culture supports diversity, inclusion, and flexible working, with an emphasis on upholding high standards of governance and member outcomes. Our client takes their regulatory responsibilities seriously, with clear frameworks for product governance, reporting and continuous monitoring to protect members' interests.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role </span></strong></p><p>The Product Specifications and Procedures Specialist supports a leading superannuation provider by developing and documenting the procedures that guide how its products - including accumulation, pension and defined benefit options - are governed, managed and maintained throughout their lifecycle.</p><ul><li>Audit existing technical guides and product processes</li><li>Identify gaps and develop new SOPs and technical documentation</li><li>Cover obligations like DDO, TMDs, PDS, fee caps and APRA reporting</li><li>Map responsibilities across departments to meet governance requirements</li><li>Document concept to closure steps for new or existing products</li><li>Maintain clear admin and business rules for product features and updates</li><li>Liaise with Operations, Insurance, Tax, Finance and other stakeholders</li><li>Ensure clarity of roles and responsibilities in product processes</li><li>Develop technical guides for Self-Managed platforms and Income Stream Tax Refund processes</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>Background & Experience:</p><ul><li>Minimum 3+ years' experience in superannuation or financial services - especially in product management, process management, or as a business analyst.</li><li>Hands-on experience documenting standard operating procedures, technical guides, or policy frameworks.</li><li>Strong understanding of regulatory obligations for superannuation products - e.g., DDO, TMDs, PDS, and compliance reporting.</li></ul><p> </p><p>Skills & Attributes:</p><ul><li>Excellent written and verbal communication skills - able to translate complex processes into clear, user-friendly documentation.</li><li>Proven ability to run process audits, gap analyses, and map cross-functional responsibilities.</li><li>High attention to detail: naturally organised and structured in approach.</li><li>Proactive and comfortable working autonomously - can prioritise tasks and keep momentum on long-term documentation projects.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p><strong>Job Reference No: </strong>06810-0013254877</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RW1pbHkuQ3VubmluZ2guOTg1NzkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
