The Receptionist serves as the first point of contact for clients, visitors, and staff, providing a professional and welcoming environment. This role ensures the smooth operation of front desk activities and supports broader administrative functions within the organisation.
Receptionist job duties and responsibilities of the job
Key responsibilities of a Receptionist in the administration sector include:Greeting visitors and managing incoming calls with professionalism and courtesyManaging meeting room bookings and scheduling appointmentsHandling mail, deliveries, and couriers efficientlyMaintaining the presentation and tidiness of the reception areaProviding administrative support to internal teams as requiredUpdating and maintaining contact lists and front desk proceduresAssisting with travel arrangements and event coordinationManaging office supplies and liaising with suppliers
Typical Receptionist job qualifications and requirements
This role requires prior experience in a receptionist or customer-facing administrative position, with strong interpersonal and organisational skills. A certificate or diploma in business administration or related field is preferred.Proven experience in a front desk, reception, or customer-facing administrative roleExcellent verbal and written communication skillsProficient in Microsoft Office Suite and common office systemsProfessional appearance and strong customer service orientationAbility to multitask and remain calm under pressureStrong attention to detail and time management skills
The candidate has little or no prior experience in the position and is still developing relevant skills.
50th Percentile
65170
The candidate has an average level of experience and has most of the necessary skills.
75th Percentile
69090
The candidate has above-average experience, has most or all the necessary skills and may have specialised qualifications.
Salary range based on three percentiles
The starting salaries represent gross yearly salaries. They do not include bonuses, benefits or superannuation.
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