Credit Controller

Credit Controller job description

Good credit management is essential to an organisation’s healthy cash flow, and the Credit Controller is responsible for managing a book of debt or accounts to ensure timely payment of outstanding invoices. A Credit Controller job description should include conducting credit checks on new customers, resolving problems in relation to invoice payments, and reconciling complex month-end accounts. They must also report to management on outstanding issues, whilst highlighting potential debtor problems.

Credit Controller duties and responsibilities of the job

A Credit Controller job description includes overseeing the collection of customer accounts in a manner that ensures high customer satisfaction and loyalty. As such, a Credit Controller must be able to communicate in an efficient yet friendly manner with customers, as well as the broader accounts receivable team while reporting to the Financial Controller.

A Credit Controller job description typically includes:

Creating procedures and policies that ensure timely payments while maintaining a high level of customer retention

Reconciling complex accounts that have been escalated from the AR team

Monitoring debtor balances to ensure a reduction in debtors DSO

Ensuring credit and collection policies and procedures are followed within your team

Liaising with customers, as well as internal personnel including the sales team

Credit Controller job qualifications and requirements

A Credit Controller job description should detail a minimum Bachelor’s degree requirement in a finance or business related field of study.

In addition to five years’ experience working within an accounts receivable and/or credit control environment, candidates f or a Credit Controller role will also need to demonstrate the following qualities:

Strong analytical skills and attention to detail

Good business acumen for problem solving

Competency with large ERP systems

Confidence to deal with a range of stakeholders

Excellent time management skills and ability to prioritise a demanding workload

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Salary for Credit Controller

65000 - 85000

25th percentile

65000

The candidate is new to the role or has limited experience and is building necessary skills.

50th percentile

75000

The candidate has moderate experience in the role, meets most requirements or has equivalent transferable skills, and may also have relevant certifications.

75th percentile

85000

The candidate has extensive experience and advanced skills for the role, and may also have specialised certifications.

Salary range based on three percentiles The starting salaries represent gross yearly salaries. They do not include bonuses, benefits or superannuation.

Projected salaries for related positions

Job title

25th percentile

50th percentile

75th percentile

Credit Supervisor

85000

100000

115000

Credit Manager

105000

125000

145000

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Our starting salary projections come from a detailed, multistep process that ensures our numbers accurately reflect the marketplace. They’re based on real compensation data for job candidates our recruiters have matched with companies across the country.

The Salary Guide from Robert Half is the original. We’ve been publishing salary forecasts since 1950, and our guide has served as a trusted source for employers, job seekers, industry associations, government and educational institutions, and national and local media.