<p><strong><span style="text-decoration: underline;">The Company<br /><br /></span></strong>A global electronic brokerage firm, recognized for its technology, pricing, and client service, is expanding its Retail and Institutional Client Services team in Singapore to support APAC growth. Clientele focus is dependent on the team designated and interviewed for - i.e. Retail or Institutional Clients.<br /><br /><br /><strong><span style="text-decoration: underline;">The Role<br /><br /></span></strong>As the Client Service Representative, you will provide first-line support to either retail clients or institutional clients (i.e. banks, hedge funds, financial advisors).<br /><br />Key responsibilities include</p><ul><li>Resolve account, trade-related, and technical queries via phone, live-chat, and ticketing</li><li>Assist clients with the full trading lifecycle: funding, transfers, corporate actions, margin, reconciliation</li><li>Escalate issues and collaborate across departments and regions</li><li>Deliver client training, outreach, and market-related projects</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Bachelor's degree with at least 1-2 years' experience at a financial institution.</li><li>Open to fresh graduates with strong product knowledge</li><li>Mandatory knowledge of one or more asset classes (equities, FX, options, futures, bonds, funds)</li><li>Strong problem-solving skills; able to stay composed under pressure</li><li>Excellent written and spoken English; Mandarin a plus</li><li>CMFAS 1A, 2A, CM-EIP, CM-SIP (or ability to obtain within 3 months after joining)</li><li>Tech-savvy with Excel and productivity tools</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today<br /><br /></span></strong>Please send your resume, in WORD format only and quote reference number <strong>SS13294825</strong>, by clicking the apply button. Please note that only short-listed candidates will be contacted.<br /><br /><br /></p><p><strong>Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence No.: 07C5595 | <strong>Sarah Sim Sze Hui</strong> EA Registration no.: R21102761</strong></p><p style="font-weight: 400;"><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.com.sg/privacy-statement&amp;data=05|01|[email protected]|a704709f3e5e4135b4b908db1acdb224|16532572d5674d678727f12f7bb6aed3|0|0|638133242986558673|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=4ne9OboB4DMI9BmsR9zOrKN9nkRzNmyhjJQOfknYLSA=&amp;reserved=0">https://www.roberthalf.com.sg/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c2FyYWguc2ltLjI0OTQ2LjEwOTE5QHJoaXNnLmFwbGl0cmFrLmNvbQ.gif">