<p><strong><span style="text-decoration: underline;">The Company</span></strong><br />Join a pioneering Kiwi-owned business that's been a trusted name for quality products since the early 1930's. As an organization deeply rooted in New Zealand values, this business is passionate about sustainability and conservation efforts and are very proud to be the largest contributor to the Forest Lifeforce Restoration Trust. While this company has a focus on delivering excellent and quality products, they are equally committed to fostering a dynamic and inclusive workplace for all staff.</p><p><strong><span style="text-decoration: underline;">The Role</span></strong><br />We are looking for an <strong>IT Systems Administrator,</strong> who will play a pivotal role in ensuring a resilient and highly available IT environment that supports both office and factory operations. This is your opportunity to step up and take ownership of the end-to-end support process for IT incidents, requests, system maintenance, and project support.<br /><strong>Key Responsibilities:</strong></p><ul><li><strong>Service Management:</strong></li><li>Be the go-to contact for all IT-related incidents and requests, ensuring timely response, accurate issue recording, and resolution. Provide technical advice and escalate complex issues to partners when required.</li><li><strong>Reactive Support:</strong></li><li>Handle hardware/software installations, troubleshoot infrastructure issues, onboard/offboard users, and repair or replace IT equipment as necessary. Utilize resources responsibly by recycling and securely wiping or destroying old devices.</li><li><strong>Proactive Maintenance:</strong></li><li>Monitor systems to ensure anti-virus protection, patching, backups, licensing, firewall functionality, WiFi status, and overall health of core systems. Take pre-emptive action to address any anomalies.</li><li><strong>Security:</strong></li><li>Uphold company security policies and procedures to safeguard IT systems.</li><li>Projects and Innovation:</li><li>Get involved in IT projects for testing new technologies and providing early-life support-advancing your skill set while contributing to impactful initiatives.</li></ul><p><strong><span style="text-decoration: underline;">Your profile:</span></strong><br />You'll be stepping into a role that requires curiosity, resilience, and a technical skill set to support a complex IT ecosystem. Here's what makes you the ideal fit:<br />Essential Skills:</p><ul><li>3+ years of IT experience in an IT support or Administration role</li><li>Solid hands-on experience in Windows Server and domain administration.</li><li>Office 365 and Teams administration abilities.</li><li>Full, clean driver's license.</li><li>Strong troubleshooting and problem-solving skills.</li></ul><p>Highly Valued Skills:</p><ul><li>Experience in the manufacturing industry.</li><li>Microsoft certifications (or a willingness to pursue them).</li><li>Knowledge of PowerShell scripting.</li><li>Networking, security systems, and Microsoft licensing expertise.</li></ul><p>Personal Qualities:</p><ul><li>Curious, eager to learn, and proactive in finding solutions.</li><li>Patient and personable, with great communication skills.</li><li>Strong initiative and a "can-do" attitude.</li><li>Collaborative teammate who thrives in a close-knit work environment.</li><li>Resilient under pressure with a sense of humour to brighten your workday.</li></ul><p><strong><span style="text-decoration: underline;">How to apply</span></strong><br />Please send your resume in <strong>Microsoft Word</strong> format by clicking on the apply button or for further information, contact <strong>Stanley Onacha</strong> or <strong>Dominique Smith</strong> in our Auckland office on <strong>09-915-6700.</strong></p><p><br /><span style="text-decoration: underline;"><strong>Job Reference No: 06900-0013296498</strong></span></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/U3RhbmxleS5PbmFjaGEuMDA3MzQuMTA5MThAcmhpbnouYXBsaXRyYWsuY29t.gif">