<p>Sta jij aan de start van je financiële carrière en wil je jezelf razendsnel ontwikkelen binnen een dynamische, internationale omgeving? Dan is dit jouw kans. Wij zoeken een ambitieuze HBO -starter (m/v/x) die klaar is om meters te maken in finance.</p><p>In dit traineeship krijg je de kans om praktijkervaring op te doen binnen verschillende financiële afdelingen. Denk aan projectcontrol en financial accounting. Je werkt mee aan echte projecten en krijgt verantwoordelijkheid vanaf dag één - met de juiste begeleiding om te groeien.</p><p><strong>Wat kun je verwachten?</strong></p><ul><li>Een intensief ontwikkeltraject van <strong>1 tot 2 jaar</strong></li><li>Rotatie tussen verschillende finance-afdelingen</li><li>Persoonlijke begeleiding door ervaren professionals</li><li>Regelmatige trainingen en ruimte voor vakgerichte opleidingen</li><li>Doorgroeimogelijkheden binnen finance, control of projectmanagement</li><li>Mogelijkheid om deels thuis te werken <strong>(hybride werken)</strong></li><li>Werken in een informele en professionele omgeving</li></ul><p><strong>Wat breng jij mee?</strong></p><ul><li>Je hebt (bijna) een <strong>HBO</strong>-diploma in Finance & Control of een vergelijkbare studie</li><li>Je bent nieuwsgierig, leergierig en analytisch sterk</li><li>Je werkt nauwkeurig, maar houdt ook het grotere plaatje in de gaten</li><li>Je staat open voor feedback en wil jezelf blijven ontwikkelen</li><li>Je spreekt en schrijft goed <strong>Nederlands en Engels</strong></li></ul><p><strong>Wat bieden wij?</strong></p><ul><li>Een <strong>goed salaris </strong>en aantrekkelijke arbeidsvoorwaarden</li><li>Volop ruimte voor ontwikkeling via opleidingen en training-on-the-job</li><li>Een werkplek binnen een internationale organisatie met concrete doorgroeikansen</li><li>Een fijne balans tussen werk en privé dankzij<strong> hybride werken</strong></li><li>Een inspirerende werkomgeving waar je jezelf kunt zijn</li></ul><p><strong>Interesse?</strong></p><p>Klaar om jouw carrière in finance écht een kickstart te geven? Solliciteer dan nu voor het Traineeship Finance in Papendrecht en bouw mee aan je toekomst.</p><p><em>Robert Half Nederland B.V. en Robert Half International B.V. verwerken de gegevens van sollicitanten die nodig zijn om de sollicitatieprocedure uit te voeren. Meer informatie over gegevensbescherming, in het bijzonder over uw rechten, vindt u op </em><em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.nl/nl/privacyverklaring&data=04|01|[email protected]|56cb8534b89446420eb408d9e4c65590|16532572d5674d678727f12f7bb6aed3|0|0|637792362770669701|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000&sdata=TuGWIRvffv0EF7Cc6bKJUI9/Of9BcvO9340/p1cipbg=&reserved=0">https://www.roberthalf.nl/nl/privacyverklaring</a></em><em>. Indien u vragen heeft omtrent de verwerking van uw persoonsgegevens kan u steeds contact met ons opnemen via </em><em><a href="mailto:[email protected]">[email protected]</a></em><em>.</em></p><img src="https://counter.adcourier.com/Um9iZXJ0SGFsZi44NDk1NS4xMDkxN0ByaGlubC5hcGxpdHJhay5jb20.gif">
<p>Are you ready to take your career to the next level in the dynamic world of financial technology? We're looking for an enthusiastic <strong>Customer Success Analyst</strong> (m/v/x) to join a talented team in <strong>Amsterdam</strong>. This is a fantastic opportunity to work in an international environment that helps channel investments into impactful projects and businesses. If you're driven, detail-oriented, and have a knack for client relationship management, this role could be your perfect match.</p><p><strong>About the Company:</strong></p><p>Our client operates at the intersection of finance and technology, offering fund management systems to global customers to optimize their financial processes. This organization combines its cutting-edge technology with back-office services, working closely with customers to unlock their potential. While specific details about the company remain confidential, think of it as a tech-savvy financial partner pioneering transformative fintech systems used by clients worldwide.</p><p>The culture is entrepreneurial and collaborative - empowering employees to contribute from day one while fostering an environment of teamwork and personal growth. With its focus on supporting key businesses, including those in developing regions, this company aligns its mission with high-impact global development projects.</p><p><strong>Your Role:</strong></p><p>As a <strong>Customer Success Analyst</strong> based in <strong>Amsterdam</strong>, you will play an essential role in ensuring clients maximize the value of the company's platform. From onboarding to active usage, you'll act as a facilitator to train, support, and empower customers as they navigate the system.</p><p>You'll work directly with the <strong>Customer Success Manager</strong> and collaborate on onboarding processes, training activities, feedback collection, and maintaining client relationships across the financial sector. You'll also assist in project management and troubleshooting common issues, bridging client needs with platform improvements.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Customer Communication</strong>: Proactively respond to inquiries via email, chat, and phone, building trust-driven relationships with clients. Ensure clients understand core aspects of the platform and provide basic troubleshooting support.</li><li><strong>System Onboarding</strong>: Support new customers by guiding them through the onboarding process and system setup.</li><li><strong>Training Sessions</strong>: Conduct training sessions, assist with presentations, and create user-friendly documentation like FAQs and how-to guides.</li><li><strong>Feedback Loop</strong>: Gather client feedback and ensure it is communicated effectively within the organization.</li><li><strong>Administrative Tasks</strong>: Manage scheduling, client data organization, and meeting preparations.</li><li><strong>Project Management Support</strong>: Play an active role in ensuring projects follow timelines and deliverables.</li><li><strong>Data Entry</strong>: Maintain accurate, up-to-date records about client interactions and usage patterns.</li></ul><p><strong>Your Profile:</strong></p><ul><li><strong>Experience</strong>: 0-2 years in customer-facing roles such as customer support, administration, or working within finance technology, SaaS, banking, or accounting sectors.</li><li><strong>Skills</strong>: Strong communication skills with fluency in English (additional languages are a bonus). Intermediate-to-advanced PowerPoint and Excel knowledge is essential.</li><li><strong>Knowledge</strong>: Comfortable engaging in financial discussions, with a basic understanding of derivatives, loans, and guarantees.</li><li><strong>Tech-Savvy</strong>: Adaptable to learning new software tools and systems.</li><li><strong>Organized</strong>: Able to balance multiple projects in a fast-paced setting.</li><li><strong>Location</strong>: Based in the Netherlands, working full-time on-site in <strong>Amsterdam</strong>.</li></ul><p><strong>What's Offered:</strong></p><ul><li><strong>Competitive Salary</strong>: €40-45k gross per year (based on a 40-hour work week and dependent on experience/educational background).</li><li><strong>International Experience</strong>: Work alongside highly experienced professionals in the finance and fintech space.</li><li><strong>Growth Opportunities</strong>: Build a strong network within the financial sector and develop project management skills.</li><li><strong>Vibrant Culture</strong>: A collaborative and high-energy environment with plenty of team activities and opportunities to contribute to impactful projects.</li></ul><p><strong>Interested?</strong> Don't wait - click the 'Apply Now' button today to join this exciting journey. We'll be in touch quickly to discuss the next steps and answer any questions. Let's streamline success together!</p><p><em>Robert Half Nederland B.V. en Robert Half International B.V. verwerken de gegevens van sollicitanten die nodig zijn om de sollicitatieprocedure uit te voeren. Meer informatie over gegevensbescherming, in het bijzonder over uw rechten, vindt u op </em><em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.nl/nl/privacyverklaring&data=04|01|[email protected]|56cb8534b89446420eb408d9e4c65590|16532572d5674d678727f12f7bb6aed3|0|0|637792362770669701|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000&sdata=TuGWIRvffv0EF7Cc6bKJUI9/Of9BcvO9340/p1cipbg=&reserved=0">https://www.roberthalf.nl/nl/privacyverklaring</a></em><em>. Indien u vragen heeft omtrent de verwerking van uw persoonsgegevens kan u steeds contact met ons opnemen via </em><em><a href="mailto:[email protected]">[email protected]</a></em><em>.</em></p><img src="https://counter.adcourier.com/Um9iZXJ0SGFsZi43MzYxNi4xMDkxN0ByaGlubC5hcGxpdHJhay5jb20.gif">
