<p><strong>Company Profile</strong><br /> <br /> Join a world-leading premium sports equipment brand that's revolutionizing the athletic performance industry through cutting-edge technology and innovation. With a strong global presence and a passionate commitment to excellence, this iconic company is seeking an IT Business Solutions Manager to drive digital transformation across Japan and the Asia region. <br /> <br /> Based in Tokyo, this pivotal role bridges business strategy and technology execution, managing the full lifecycle of consumer-facing and internal applications. You'll be the IT Business Partner for Japan, collaborating with global teams while leading local implementation of e-commerce platforms, mobile apps, omni-channel solutions, ERP systems, and critical back-end systems including logistics, order management, and supply chain applications.<br /> <br /> <strong>The Role</strong><br /> </p><ul><li>Lead planning and execution of application initiatives including e-commerce, mobile apps, omni-channel retail, ERP systems, logistics, order management, and supply chain solutions</li><li>Manage one direct report, external vendors, and cross-functional project teams to deliver strategic implementations and daily operational support</li><li>Partner with business stakeholders and global IT teams to transform business requirements into scalable technology solutions</li><li>Serve as Japan IT Business Partner and single point of escalation for strategic and critical tactical issues</li><li>Respond to shifting market dynamics, mitigate project risks, and re-prioritize initiatives in collaboration with senior leadership</li><li>Foster knowledge exchange between Japan, Asia-Pacific, and global headquarters to share best practices and drive innovation</li><li>Drive operational excellence through process improvements and emerging technology implementation</li></ul><p><strong>Your Skills </strong><br /> </p><ul><li>7+ years of IT project management experience implementing consumer-facing and internal enterprise systems</li><li>Advanced expertise in e-commerce platforms, CRM, B2C/B2B commerce, retail, and ERP systems</li><li>Deep experience with supply chain, logistics, order management systems, and front-end to back-end integrations</li><li>5+ years in a project management role or small team leadership with management of vendors, budgets, and cross-functional project teams</li><li>Bilingual fluency in English and Japanese (written and verbal) is mandatory</li><li>Strong stakeholder management, consulting, and negotiation skills in global, matrixed environments</li></ul><p><strong>Key Highlights of the Role </strong><br /> </p><ul><li>Strategic Impact: Shape digital strategy for an iconic global brand as Japan IT Business Partner with direct senior leadership access and regional influence</li><li>Cutting-Edge Technology: Lead end-to-end digital ecosystem from e-commerce and mobile to supply chain systems</li><li>Global Exposure: Collaborate across Japan, Asia, and headquarters while building expertise in a dynamic, high-growth sports industry</li></ul><p><strong>Location </strong><br /> <br /> Tokyo<br /> <br /> <strong>Salary</strong><br /> <br /> 9 - 13.5 million yen<br /> <br /> <br /> <br /> Reference Number: 06940-0013336827<br /> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><em><span style="text-decoration: underline;"><a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a></span></em><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><hr /><p><em>「応募」をクリックすることにより、お客様はロバート・ハーフ（以下、当社）のプライバシー通知（</em><em><span style="text-decoration: underline;"><a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a></span></em><em>）に同意したものとみなされます。</em> <em>応募書類には、人種、信条、社会的身分、病歴、犯罪の経歴などの要配慮個人情報や、配偶者、扶養家族など採用選考に無関係な情報を含めないようご注意ください。記載する情報はすべて正確かつ真実であること、また、ハイパーリンクを含める場合には、安全性と信頼性が確保されていることをご確認ください。</em></p><img src="https://counter.adcourier.com/bHluZHNleS5odWdoZXMuMDIxNzUuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
<p><strong>The Role</strong><br /> The Operations Project Manager is responsible for planning and managing operational projects to improve efficiency and standardize processes. This role involves coordinating with internal and external stakeholders, monitoring project progress, and driving continuous improvement initiatives.</p><p><strong>Key Responsibilities</strong></p><ul><li>Plan and execute operational improvement projects</li><li>Evaluate current processes and propose enhancements</li><li>Develop and update SOPs (Standard Operating Procedures)</li></ul><p><strong>Your Skills </strong></p><ul><li>Proven experience in project management within operations</li><li>Experience in healthcare, medical devices, or pharmaceutical industry preferred</li><li>Business-level English proficiency</li><li>Strong problem-solving and communication skills</li></ul><p><strong>Location</strong><br /> Tokyo</p><p><strong>Employment Type</strong><br /> Contract </p><p><strong>Saraly</strong></p><p>JPY 5,000 hourly</p><p> </p><p><strong> </strong></p><p>Reference Number: 06940-0013322141</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ（以下、当社）がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約（<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>）をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。</p><img src="https://counter.adcourier.com/SmFtZXMuSm9obnN0b24uMjE0MTIuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
<p><strong>Company Profile</strong></p><p>A global Fortune 500 company, provider of software solutions for Manufacturing industry. Enable manufacturers to optimize their product development, production, and maintenance processes, thereby enhancing their competitiveness in the global market.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>As a Customer Success Manager, you'll be the trusted advisor for Enterprise and Strategic accounts, managing the complete customer journey from onboarding through value realization. You'll work closely with customers to ensure they successfully adopt our SaaS solutions and achieve measurable business outcomes.<br /><br /> Key Responsibilities:</p><ul><li>Own all post-sales activities to drive measurable business value for customers using our cloud products</li><li>Lead quarterly business reviews with C-suite executives such as CIOs, CTOs, and CEOs</li><li>Guide customers through onboarding, focusing on fast time-to-value and achievement of their specific business goals</li><li>Understand customer requirements and create realistic, achievable outcome plans</li><li>Develop and execute Customer Success Plans to maximize solution adoption</li><li>Build strong relationships with customer executives and team members</li><li>Conduct regular check-ins, business reviews, webinars, and mentoring sessions</li><li>Create scalable processes and collaborate across internal teams (Sales, Support, Product, Renewals)</li><li>Advocate for customer needs and provide feedback to improve our services</li></ul><p><br /> Required Experience:</p><ul><li>5+ years in customer-facing B2B roles</li><li>Background in Customer Success, Sales, Pre-Sales, Consulting, or Project Management</li><li>Understanding of IT/Cloud/SaaS technology and how it creates business value</li><li>Strong organizational skills with ability to work across multiple teams</li><li>Excellent communicator who can inspire and influence customers and colleagues</li><li>Quick learner who adapts well to change in global environments</li><li>Fluent in Japanese with business-level English proficiency</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Background in Automotive or Manufacturing industries</li><li>Proven ability to engage with C-level executives and business decision-makers</li><li>Experience leading transformation or program management initiatives</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>English working environment: New CSM team in Japan, report to overseas, also work closely with global team members</li><li>This vendor is well-respected by clients due to its high-quality products, and the strong relationship balance makes it easy to handle customer-facing activities</li><li>Good office access in Tokyo, hot desk, flexile remote work</li></ul><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>10 - 17 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013348585</p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><em><span style="text-decoration: underline;"><a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a></span></em><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><hr /><p><em>「応募」をクリックすることにより、お客様はロバート・ハーフ（以下、当社）のプライバシー通知（</em><em><span style="text-decoration: underline;"><a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a></span></em><em>）に同意したものとみなされます。</em> <em>応募書類には、人種、信条、社会的身分、病歴、犯罪の経歴などの要配慮個人情報や、配偶者、扶養家族など採用選考に無関係な情報を含めないようご注意ください。記載する情報はすべて正確かつ真実であること、また、ハイパーリンクを含める場合には、安全性と信頼性が確保されていることをご確認ください。</em></p><img src="https://counter.adcourier.com/RnJhbmNlcy5GYW4uMDY4ODUuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
<p><strong>The Role</strong></p><ul><li>Bachelor's degree from an accredited institution or equivalent professional experience in equity and derivatives operations</li><li>Professional proficiency in both Japanese and English, including business-level written and oral communication skills</li><li>Previous experience in settlement operations within financial institutions (such as brokerage firms, custodian banks, or clearinghouses)</li><li>In-depth knowledge and hands-on experience with financial products, specifically equity trading and/or derivatives</li><li>Strong skills in Microsoft Office programs (Word, Excel, PowerPoint, Outlook)</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>10 million yen</p><p><strong> </strong></p><p>Reference Number: 67040-0013352179</p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/b3NrYXIudGFrZW5ha2EuNjU2NjUuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
<p><strong>The Role</strong></p><ul><li>This role involves leading cross-functional teams, managing vendor relationships, implementing scalable processes, and driving continuous improvement initiatives. The ideal candidate will possess strong leadership, analytical, and communication skills, with a proven track record in operational management within fast-paced environments.</li></ul><p><strong>Your Skills </strong></p><ul><li>Extensive experience in operations management, preferably in fintech or related industries.</li><li>Strong understanding of regulatory frameworks and risk management.</li></ul><p><strong>Location </strong></p><p>Tokyo</p><p><strong>Salary</strong></p><p>18 M JPY</p><p> </p><p><strong> </strong>Reference Number: 06940-0013317102</p><p> </p><p> ----------------------------</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ（以下、当社）がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約（<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>）をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。</p><img src="https://counter.adcourier.com/b3NrYXIudGFrZW5ha2EuNzc5OTUuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
