<p><span style="text-decoration: underline;"><strong>The Company</strong></span></p><p>We are seeking a junior Insurance Operation Analyst to join one of a leading insurance companies in Hong Kong.</p><p> </p><p><span style="text-decoration: underline;"><strong>The Role</strong></span></p><ul><li>Process new business applications, policy renewals, endorsements, and cancellations accurately and efficiently.</li><li>Review and verify policy data, ensuring compliance with company guidelines and regulatory requirements.</li><li>Assist in the administration and processing of insurance claims, including data entry, documentation, and communication with adjusters.</li><li>Maintain accurate and up-to-date client and policy records in the company's systems.</li><li>Respond to inquiries from agents, brokers, and internal departments regarding policy status, procedures, and operational processes.</li><li>Identify and escalate complex issues to appropriate teams for resolution.</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>Your Profile</strong></span></p><ul><li>Bachelor's degree in Business Administration, Finance, or a related field (or equivalent work experience).</li><li>At least 1 year of experience in an insurance operations, administration, or back-office role.</li><li>Strong understanding of insurance principles, terminology, and policy lifecycle preferred.</li><li>Proficiency in using insurance management systems and CRM software.</li><li>Excellent data entry skills with a high degree of accuracy and attention to detail.</li><li>Strong analytical and problem-solving abilities.</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>Apply Today </strong></span><br />To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RHlsYW4uTGF1LjcyNDQ0LjEwOTE1QHJoaWhrLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Key Responsibilities</strong></p><ul><li>Collaborate with stakeholders to gather, analyze, and document business requirements</li><li>Design and deliver <strong>Management Information (MI) reports</strong> for executive leadership using <strong>Power BI</strong> and advanced <strong>Excel formulas, pivot tables, and dashboards</strong></li><li>Analyze financial data to support <strong>budgeting, forecasting, and accounting</strong> processes</li><li>Identify and assess <strong>Third Party Risk</strong> and contribute to <strong>Non-Financial Resilience Risk Management</strong> initiatives</li><li>Translate business needs into functional specifications for technical teams</li><li>Conduct gap analysis and recommend process improvements</li><li>Support project planning, scope definition, and timeline management</li><li>Facilitate workshops, stakeholder meetings, and presentations</li><li>Ensure compliance with internal controls and regulatory standards</li></ul><p><strong>Qualifications & Skills</strong></p><ul><li>Bachelor's degree in Business, Finance, Information Systems, or related field</li><li>3-6 years of experience in business analysis, financial planning, or risk management</li><li>Proficiency in <strong>Power BI</strong>, <strong>Excel (including formulas, pivot tables, and data modeling)</strong></li><li>Strong understanding of <strong>accounting principles and budgeting cycles</strong></li><li>Experience with <strong>Third Party Risk Management</strong> and <strong>operational resilience frameworks</strong></li><li>Familiarity with Agile, Scrum, or Waterfall methodologies</li><li>Excellent communication and stakeholder engagement skills</li></ul><p> </p><p><strong>Apply Today</strong> <br />To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Q2Fyb2wuRmFuLjgzMDk3LjEwOTE1QHJoaWhrLmFwbGl0cmFrLmNvbQ.gif">
<p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />Our client is an instantly recognizable firm with a very strong reputation and brand within the globe.</p><p><br /><span style="text-decoration: underline;"><strong>The Role</strong></span></p><ul><li>Responsible for design, develop, and maintain web and systems in insurance projects</li><li>Provide technical solution and specification based on user requirements</li><li>Support and resolve issue during system development cycle and daily tasks</li><li>Ensure system quality, compliance and security control which conform to the company standards</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>Your Profile</strong></span></p><ul><li>At least 6 years of working experience in application development in the financial services sector</li><li>Familiar with Java and SpringBoot / .NET</li><li>Experience in Azure is an advantage</li><li>Strong analytical, communication and documentation skill</li><li>Knowledge in CICD, DevSecOps is an advantage</li></ul><p><br /><span style="text-decoration: underline;"><strong>Apply Today</strong></span> <br />To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/U3VraS5XdS43OTkwNy4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
<p><span style="text-decoration: underline;"><strong>Key Responsibilities</strong></span></p><ul><li>Collaborate with stakeholders to gather, analyze, and document business requirements</li><li>Design and deliver Management Information (MI) reports for executive leadership using Power BI and advanced Excel formulas, pivot tables, and dashboards</li><li>Analyze financial data to support budgeting, forecasting, and accounting processes</li><li>Identify and assess Third Party Risk and contribute to Non-Financial Resilience Risk Management initiatives</li><li>Translate business needs into functional specifications for technical teams</li><li>Conduct gap analysis and recommend process improvements</li><li>Support project planning, scope definition, and timeline management</li><li>Facilitate workshops, stakeholder meetings, and presentations</li><li>Ensure compliance with internal controls and regulatory standards</li></ul><p><span style="text-decoration: underline;"><strong>Qualifications & Skills</strong></span></p><ul><li>Bachelor's degree in Business, Finance, Information Systems, or related field</li><li>3 years of experience in data analysis, business analysis, financial planning, or risk management</li><li>Proficiency in Power BI, Excel (including formulas, pivot tables, and data modeling)</li><li>Strong understanding of accounting principles and budgeting cycles</li><li>Experience with Third Party Risk Management and operational resilience frameworks</li><li>Familiarity with Agile, Scrum, or Waterfall methodologies</li><li>Excellent communication and stakeholder engagement skills</li></ul><p><span style="text-decoration: underline;"><strong>Apply Today</strong></span> <br />To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Q2Fyb2wuRmFuLjYyNzUxLjEwOTE1QHJoaWhrLmFwbGl0cmFrLmNvbQ.gif">
Central and Western District, Central and Western District
remote
Permanent
30000 - 45000HKD / Monthly
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a leading Chinese investment bank seeking a highly independent and technically adept professional to join their Trade Operations team. This role will provide operational support across a diverse range of asset classes, including Equities, Fixed Income, and OTC Derivatives. The ideal candidate will play a key role in ensuring accurate trade capture, and effective lifecycle management, while collaborating with both internal stakeholders and external partners in a fast-paced, dynamic environment. This is an excellent opportunity for an individual looking to advance their career within a top-tier financial institution renowned for its commitment to operational excellence.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li><strong>Trade Support</strong>: Manage the trade lifecycle for various financial instruments across multiple asset classes.</li><li><strong>Cash Flow Validation</strong>: Validate cash flows including performance metrics, funding interest, and product-related events.</li><li><strong>Desk Coordination</strong>: Coordinate with Sales and Trading teams to address ad-hoc requests and resolve trade-related inquiries.</li><li><strong>Client Collaboration</strong>: Collaborate with clients and external stakeholders to ensure timely and accurate daily deliverables.</li><li><strong>Corporate Actions</strong>: Process corporate actions and oversee post-trade lifecycle events to maintain transaction integrity.</li><li><strong>Risk Mitigation</strong>: Mitigate operational risks by implementing strong controls and effective daily operations management.</li><li><strong>Technology Support</strong>: Support technology initiatives by assisting in the implementation of new processing platforms and system upgrades.</li><li><strong>Product Approval</strong>: Contribute to the New Product Approval process by providing operational insights and feasibility assessments.</li><li><strong>Interdepartmental</strong> <strong>Liaison</strong>: Liaise with internal departments such as Audit, Finance, Product Control, and Risk to ensure accurate trade capture and compliance.</li><li><strong>Exception Management</strong>: Control trade processing workflows by reconciling discrepancies and resolving exceptions promptly.</li><li><strong>Data Management</strong>: Maintain accurate setup of product static data and client accounts to support operational efficiency.</li></ul><p><strong> </strong></p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>3 to 7 years of experience in Middle Office or Trade Support functions.</li><li>Solid understanding of the front-to-back trade lifecycle.</li><li>Strong focus on control and proven success within Operations teams.</li><li>Ability to work efficiently under pressure and meet tight deadlines in a fast-paced environment.</li><li>Excellent organizational, communication, and prioritization skills.</li><li>Proactive mindset with a strong sense of ownership and accountability.</li><li>Proficient in PC applications, particularly Microsoft Office, including Excel and VBA.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p> </p><p><em>Reference No. 67010-0013272396</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.hk/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QW5keS5jaG93LjIxMTYwLjEwOTE1QHJoaWhrLmFwbGl0cmFrLmNvbQ.gif">
Central and Western District, Central and Western District
remote
Permanent
80000 - 100000HKD / Monthly
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is an Global Asset Management firm and looking for a Compliance Lead to join their Central Compliance team.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p><strong>Key Responsibilities and Qualifications</strong></p><ul><li>Develop, implement, and monitor compliance programs aligned with regulatory and internal requirements.</li><li>Collaborate with internal teams on AML, marketing, conflicts of interest, and regulatory reporting.</li><li>Support compliance training and respond to investor, regulatory, and internal inquiries.</li><li>Lead risk assessments, monitoring, investigations, and remediation efforts.</li><li>Report regularly to senior compliance and business leaders; support internal audit reviews.</li><li>Manage special compliance projects and ad-hoc assignments as needed.</li></ul><p><strong> </strong></p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Minimum 6 years of experience in financial services, with 4+ years in advisory compliance.</li><li>Experience with alternative investments (private credit, real estate, PE/VC, fund-of-funds) preferred.</li><li>Strong knowledge of APAC regulations (SFC, MAS, ASIC, FSA).</li><li>Highly organized, detail-oriented, and able to work independently or within teams.</li><li>Strong integrity, analytical thinking, and problem-solving skills.</li><li>Fluent in English, Cantonese, and Mandarin.</li><li>Degree in Accounting, Finance, Law, or related field; certifications a plus.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><em>Reference Number: 67010-0013264356</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.hk/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/amVzc2ljYS55ZXVuZy44ODUwOC4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
<p><span style="text-decoration: underline;"><strong>The Company</strong></span></p><p>My client is looking for an AML Director to join their local Hong Kong office. </p><p> </p><p><span style="text-decoration: underline;"><strong>The Role</strong></span></p><p><strong>Job Purpose:</strong></p><p>The Director of AML Compliance will establish and lead the Anti-Money Laundering (AML) framework for the local operations of our global life insurance company. This strategic role ensures compliance with local AML regulations, group policies, and international standards while protecting the organization from financial crime risks. The position serves as the designated Money Laundering Reporting Officer (MLRO) for the local jurisdiction.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ol><li><strong> AML Program Leadership:</strong></li></ol><ul><li>Develop, implement and maintain a comprehensive AML/CFT program aligned with local regulations (e.g., MAS, HKMA, FCA) and group standards</li><li>Serve as the appointed MLRO and primary liaison with financial intelligence units and regulators</li><li>Establish risk-based AML policies covering customer due diligence, transaction monitoring, and suspicious activity reporting</li></ul><ol start="2"><li><strong> Risk Management & Controls:</strong></li></ol><ul><li>Conduct regular AML risk assessments across all business lines and products</li><li>Oversee the customer onboarding framework including KYC, CDD and EDD processes</li><li>Implement and enhance transaction monitoring systems to detect suspicious activities</li><li>Lead investigations into potential money laundering or terrorist financing cases</li></ul><ol start="3"><li><strong> Regulatory Compliance & Reporting:</strong></li></ol><ul><li>Ensure timely filing of suspicious transaction reports (STRs) with financial intelligence units</li><li>Manage regulatory inspections and audits related to AML compliance</li><li>Monitor evolving AML regulations and implement necessary policy changes</li><li>Prepare and present AML compliance reports to senior management and board committees</li></ul><ol start="4"><li><strong> Stakeholder Engagement:</strong></li></ol><ul><li>Collaborate with business units to embed AML controls in products and processes</li><li>Partner with Group Financial Crime teams to align local practices with global standards</li><li>Interface with law enforcement and regulatory bodies on AML matters</li></ul><ol start="5"><li><strong> Training & Culture:</strong></li></ol><ul><li>Develop and deliver targeted AML training programs for employees at all levels</li><li>Promote a strong compliance culture through awareness initiatives</li><li>Provide specialized training for high-risk departments and senior management</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>Your Profile</strong></span></p><p><strong>Qualifications & Experience:</strong></p><p><strong>Education:</strong></p><ul><li>Bachelor's degree in Law, Finance, Business or related field</li><li>Advanced degree or professional certification preferred (CAMS, ICA Diploma)</li></ul><p><strong>Experience:</strong></p><ul><li>10+ years in AML compliance within financial services, with at least 5 years in insurance</li><li>Deep expertise in local AML regulations and international standards (FATF recommendations)</li><li>Experience with insurance-specific AML risks (e.g., high-value policies, third-party distributions)</li></ul><p><strong>Skills:</strong></p><ul><li>Strong leadership and people management capabilities</li><li>Excellent analytical and investigative skills</li><li>Ability to communicate complex regulatory requirements effectively</li><li>Fluency in Chinese and English</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><em>Reference Number: 67010-0013278061</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/S2ltYmVybHkuY2hhbi41MzYzMi4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
Central and Western District, Central and Western District
remote
Contract
45000 - 50000HKD / Monthly
<p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />Asset Mangement company in HK</p><p><span style="text-decoration: underline;"><strong>The Role</strong></span></p><ul><li>Monitor and interpret SFC and Insurance Authority regulations to ensure compliance in online distribution activities.</li><li>Advise design teams on creating effective selling frameworks and user interfaces for digital banking applications.</li><li>Draft and implement policies and procedures that align with regulatory requirements.</li><li>Conduct risk assessments to identify compliance vulnerabilities and recommend corrective actions.</li><li>Provide training and support to staff on compliance-related matters, focusing on sales suitability.</li></ul><p><span style="text-decoration: underline;"><strong>Your Profile</strong></span></p><ul><li>Bachelor's degree in Finance, Business Administration, Law, or a related field.</li><li>Proven experience in compliance within the financial services industry, specifically in online distribution of investment and insurance products.</li><li>Strong understanding of SFC and IA regulations.</li><li>Excellent writing and communication skills for drafting policies and procedures.</li><li>Ability to work collaboratively with various teams and stakeholders.</li><li>Knowledge of sales suitability practices is a distinct advantage.</li></ul><p><span style="text-decoration: underline;"><strong>Apply Today</strong></span> <br />To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/UmVteWEuRXJheWlsUG9vbmhlbi4zODUxNi4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
Central and Western District, Central and Western District
remote
Contract
30000 - 35000HKD / Monthly
<p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />Our client is an instantly recognizable firm with a very strong reputation and brand within the globe.</p><p> </p><p><span style="text-decoration: underline;"><strong>Roles</strong></span></p><ul><li>Work with Internal and External Audit on IT audit, risk and compliance assessment</li><li>Assess policies, procedures, standards, and controls are embedded into BAU IT processes by performing regular reviews</li><li>Perform risk assessment to ensure that IT risks are identified and measured, and re-mediated timely within the Company's risk framework</li><li>Handle security hardening of network devices and firewall rule review.</li><li>Promote IT security awareness and conduct regular training for staff</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>Requirements </strong></span></p><ul><li>At least 2 years of IT security and network experience in the Financial Services sector</li><li>Sound knowledge of IT control framework and relevant regulatory requirements</li><li>Strong interpersonal and communication skills, able to communicate effectively at all levels</li><li>Relevant professional qualifications (e.g. CISA, CISM, and CISSP)</li><li>Fluent in both spoken and written English and Chinese</li><li>Degree in Computer Studies, or related disciplines</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>Apply Today </strong></span><br />To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.hk/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/U3VraS5XdS42Nzc5MS4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
<p style="display: inline !important;"><span style="text-decoration: underline;"><strong>The Company</strong></span><br />We are seeking a proactive and customer-focused IT Helpdesk Support Analyst to join our dynamic IT team at a leading insurance firm. The successful candidate will be responsible for delivering Level 1 and Level 2 IT support to our investment management business users, with a strong focus on Bloomberg terminals and other trading/investment applications. This is a critical floor support role that ensures high availability and smooth operations of technology.</p><p><span style="text-decoration: underline;"><strong>The Role</strong></span></p><ul><li>Provide Level 1 & Level 2 desktop support to investment management floor (Bloomberg terminal)</li><li>Install, configure, and troubleshoot Bloomberg terminals, including software updates, permissions, and hardware issues.</li><li>Offer go-live support for system rollouts and user onboarding within the investment department.</li><li>Address and resolve general queries, incidents, and service requests related to desktops, laptops, mobile devices, and investment applications.</li><li>Collaborate with application teams and vendors (e.g. Bloomberg support) for escalations and advanced troubleshooting.</li><li>Maintain and track inventory of IT assets, including Bloomberg keyboards, terminals, and monitors.</li><li>Perform basic network and connectivity troubleshooting (e.g. LAN, VPN, Bloomberg private lines).</li><li>Document issues, resolutions, and processes in the ITSM platform</li><li>Support audio/visual setup for meetings, investment committee calls, and video conferences.</li><li>Ensure compliance with company security policies and best practices in all support activities.</li><li>Participate in after-hours support and critical incident handling during investment hours as needed.</li></ul><p><span style="text-decoration: underline;"><strong>Your Profile</strong></span></p><ul><li>3-6 years experience, preferably with exposure to investment management / asset management / trading floor environments.</li><li>Hands-on experience with Bloomberg Terminal installation, configuration, and user support.</li><li>Strong knowledge of Windows OS (10/11), Microsoft Office 365, and Active Directory troubleshooting.</li><li>Familiarity with market data systems, financial applications, and investment-specific tools.</li><li>Excellent troubleshooting skills, particularly in desktop, laptop, printer, and mobile device support.</li><li>Strong interpersonal and communication skills; ability to support high-pressure users in time-sensitive situations.</li><li>Strong English and Cantonese language skills.</li></ul><p><span style="text-decoration: underline;"><strong>Apply Today</strong></span> <br />To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.hk/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Q2FsdmluLktlYW4uOTI4MTYuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
<p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />We are seeking Business Analysts with INSURANCE background and digital project experience to join one of our leading insurance clients.</p><p> </p><p><span style="text-decoration: underline;"><strong>The Role</strong></span></p><ul><li>Analyze existing business processes and identify improvement opportunities with a customer-centric mindset.</li><li>Elicit, analyze, validate, and document business requirements in collaboration with stakeholders. Translate business needs into clear, traceable requirement documents.</li><li>Review system design documentation to ensure alignment with business objectives, regulatory compliance, and customer experience standards.</li><li>Act as a liaison between cross-functional teams including product owners, UX/UI designers, developers, testers, and business SMEs. Facilitate communication and manage conflicts between business users and IT teams.</li><li>Proactively identify and assess key issues and risks throughout the project lifecycle, and escalate them promptly to ensure timely resolution and informed decision-making.</li><li>Design and prepare test plans and scenarios based on business requirements and solution design in User Acceptance Testing (UAT) and act as a liaison between business users and technical teams to ensure alignment and smooth execution of UAT activities.</li><li>Validate test results and provide timely support for issue resolution during the testing period.</li><li>Develop training materials and deliver training sessions to business users.</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>Your Profile</strong></span></p><ul><li>Bachelor's degree in Business Administration, Information Systems, or related fields.</li><li>Minimum 3-4 years of business analysis experience in the Life Insurance industry, with strong understanding of policy servicing or customer service operations.</li><li>Experience in system revamp projects is preferred.</li><li>Familiarity with Agile or Scrum methodologies.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Team player capable of working under pressure and meeting tight deadlines.</li><li>Hands on experience in UX/UI design is a plus</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>Apply Today</strong></span> <br />To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RHlsYW4uTGF1LjU4MDM5LjEwOTE1QHJoaWhrLmFwbGl0cmFrLmNvbQ.gif">
