<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a logistics company that is expanding and is looking to add 2-3 headcounts for its Customer Service team to support the daily operations. They are looking for a professional with good communications skills to liaise with clients on daily queries and request along with a team.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Primary Responsibilities</p><ul><li>Proactively and positively handle customer requests and inquiries for Emergency Roadside Rescue services via inbound calls, emails, and live chat.</li><li>Perform daily operational tasks such as accurate data entry and preparation of client reports.</li><li>Collaborate effectively with team members to achieve company Key Performance Indicators (KPIs).</li><li>Work rotating shifts, including weekends and public holidays; overtime pay and shift allowances provided.</li><li>Carry out any additional duties as assigned by the supervisor.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p><strong>Candidate Requirements:</strong></p><ul><li>Preferably 1-2 years of experience in the service industry; call center experience is an advantage.</li><li>Fresh graduates are welcome to apply.</li><li>Strong analytical and communication skills.</li><li>Customer-oriented with exceptional service manners.</li><li>Ability to multitask, solve problems independently, and work effectively under pressure.</li><li>Proficient in spoken and written English, Cantonese, and Mandarin.</li><li>Competent in Microsoft Office applications.</li><li>Immediate availability is highly preferred.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><em>Reference Number: </em><strong><em>67010-0013302897</em></strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QW5keS5jaG93LjIzMTk2LjEwOTE1QHJoaWhrLmFwbGl0cmFrLmNvbQ.gif">