<p><strong>The Company</strong><br />Financial Services Company in HK</p><p><span style="text-decoration: underline;"><strong>The Role</strong></span></p><ul><li>Design and execute user research plans using a variety of methods (interviews, usability testing, surveys, field studies, etc.)</li><li>Conduct research sessions with Mandarin-speaking users to understand their needs, behaviors, and pain points</li><li>Translate research findings into actionable insights and user-centered design recommendations</li><li>Collaborate closely with Product Managers, Designers, and Engineers to integrate user insights into the product development lifecycle</li><li>Create research reports and presentations to communicate findings to stakeholders across the organization</li><li>Ensure high-quality translations and cultural relevance in user materials, prototypes, and interfaces</li><li>Advocate for the user and promote a strong user-centered design culture within the team</li></ul><p><br /><span style="text-decoration: underline;"><strong>Your Profile</strong></span></p><ul><li>Experience working in a bilingual or international product environment</li><li>Familiarity with Chinese cultural norms and digital behaviors</li><li>Background in mobile or web product development</li><li>Experience with data visualization and analytics tools</li></ul><p><span style="text-decoration: underline;"><strong>Apply Today</strong></span> <br />To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/UmVteWEuRXJheWlsUG9vbmhlbi4yMjM4OS4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">