<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a leading financial institution and they are seeking for Customer Services candidate to join their team.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Address customer and advisor inquiries related to life insurance via hotline and email.</li><li>Resolve customer and advisor problems and complaints promptly and professionally.</li><li>Offer comprehensive support to enhance customer engagement.</li><li>Build and maintain strong customer relationships.</li><li>Perform additional ad hoc tasks as required.</li><li>Work shifts from Monday to Saturday.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Minimum qualification of matriculation or equivalent.</li><li>IIQE paper 1,3,5 is a plus.</li><li>At least 2 years of relevant experience in customer service within the insurance industry.</li><li>A customer-oriented mindset with a passion for delivering excellent service.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p> </p><p><em>Reference No. 67010-0013345479</em></p><h2 class="pageDescription"> </h2><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QWxleC5MYXcuMDIwNzEuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">