<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>International Trading business across Hong Kong, the Philippines and Africa.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ol><li><strong>IT Infrastructure Management:</strong></li></ol><ul><li>Set up, configure, and maintain IT infrastructure, including cloud services, Microsoft 365, email systems, storage solutions, video conferencing systems, security systems (e.g., firewalls), and backups.</li><li>Build and manage server rooms, ensuring proper cabling, connectivity, and hardware organization.</li><li>Install and maintain CCTV systems.</li></ul><ol start="2"><li><strong>Network and Hardware Support:</strong></li></ol><ul><li>Set up and troubleshoot Wi-Fi networks, phone systems, and office IT equipment (e.g., computers, printers, peripherals).</li><li>Provide instant onsite IT support for internal staff, including quick responses to connectivity and hardware issues.</li></ul><ol start="3"><li><strong>Meeting Room and Event Support:</strong></li></ol><ul><li>Set up, test, and maintain IT and AV systems for meeting rooms and ensure proper functioning during conferences or events.</li><li>Offer immediate troubleshooting during urgent or high-profile meetings.</li></ul><ol start="4"><li><strong>User Support (Helpdesk):</strong></li></ol><ul><li>Act as a first point of contact for IT issues, providing hands-on assistance and remote support when necessary.</li><li>Communicate effectively with end users, predominantly Cantonese speakers, with basic English and Mandarin support.</li></ul><ol start="5"><li><strong>Security &amp; Compliance:</strong></li></ol><ul><li>Manage and monitor IT security systems, including firewalls and anti-virus tools, to ensure data and systems safety.</li><li>Perform regular assessments and apply updates for compliance and system integrity.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Proven experience in IT Support, Infrastructure, or Systems Administration roles.</li><li>Familiarity with cloud platforms (e.g., Microsoft 365, Azure) and on-premises IT environments.</li><li>Proficient in setting up and managing networks, Wi-Fi, storage, and backup solutions.</li><li>Hands-on experience with meeting room AV systems, CCTV installation, and server room management.</li><li>Strong problem-solving skills with the ability to handle multiple priorities efficiently.</li><li>Language proficiency: Fluent in Cantonese, with basic communication skills in English and Mandarin.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><em>Reference Number: 67010-0013278868</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VmljdG9yaWEuVHNhbmcuMDc5NzcuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">